First experience was of high quality, highly professional, and finished ahead of schedule…read more Second was more than regrettable. They bid a small job of another type, took a deposit, then doubled the deposit, both of which we paid. They ordered materials. Then we were forgotten. I had to proactively pursue them for status, which seemed to be received with bother. After about seven weeks and several excuses, I was offered a refund of my deposit because "I'm too busy to follow up more on what happened to this order..." Wow. Sorry to have been such a hassle for you. My bad. Unprofessional in a small town can't be a good thing. I'd recommend making another choice if it were you.

I hired Andy and Dev of All in One to do several complicated projects and they are the best problem…read moresolvers and communicators in the construction business I've ever worked with. I will always hire them for future projects. They keep you informed and involved, actually listen to your ideas and preferences and then do the job with expert care and attention to detail, explaining what is needed all along the way. Projects they've done for me include: Repairing rather than replacing rotting windows, (saving me thousands of dollars), fixing drainage issues on a balcony and re-tiling it, (which had been done previously by another outfit without success), Fixing all the wood rot caused by the aforementioned balcony drainage issues, installing beautiful wood floors and painting the rooms (and repainting someone else's botched paint job), fixing difficult doors, exterior stucco painting, and many many other small jobs I added to their punch list. Save yourself botched jobs headaches and hire the best from the get go, get it done right the first time, and learn a ton along the way by using All In One. Remember you get what you pay for and they have fair and transparent prices to boot. Stop looking and call All in One.

After another Medford roofer dropped the ball. That company told me to go find my own shingle color…read moreat a roofing supply company with very poor customer service, and they could quote me. (I posted a negative review on Yelp regarding that roofer). Since I needed help selecting a roof shingle for my home, I called Grandview. The owner set an appointment, was punctual and courteous, and showed me samples. He quoted me a fair price, and I accepted. He started the work within the following 10 days, and he completed it to my satisfaction and in a timely manner, even during a rainy day. The roof looks fantastic; they cleaned up after the job was done. His crew was polite and diligent, and I highly recommend his work.

They did a fantastic job with the paver patio in our backyard. They were able to get their…read moreequipment in through the gate with little trouble. They're fast, professional, and they do a great job. They did a bang up job with the edging and finish work. Highly recommend, if you're looking for a fair price and great work, give Alex a call.

These folks are super to do business with. They had many useful suggestions, and the workmanship…read morewas top notch. We are very happy with the complete project.

A pipe burst in my wall and I requested a quote with specific instructions for what repairs I…read moreneeded. After a month of waiting, I was quoted for way more work than was initially discussed . When I requested an alternate quote with details of what I wanted left out, I was ghosted for another month. Even worse, I was working directly with the owner. He could have at least given me and ETA of when to expect the quote or informed me that they weren't going to work on my house. My impression is that this company's tactic is to wait long enough that the client forgets what was discussed and then up-sells without discussing. Then if the client calls them out on the up-sale, they're ignored. I will never consider doing business with Better Built again, and I will share their unprofessionalism with everyone I know

People who know what they're doing; a priceless commodity! Brian and crew handled all of my issues…read moreprofessionally, expediently, and at a fair price. Highly recommend.

Fast response. Work was done quickly and looked good. Charges credit/debit card fee. Would use…read moreagain.

Robert was very accommodating to our time crunch! Caris was…read morefast to respond via email and on the phone. Ryan was very professional with our estimate.

Firstly, since moving to Ashland every single contractor we have hired (EXCEPT Rogue Valley…read moreRoofing) have been great and very good integrity. NOT SO WITH ROGUE VALLEY! First they crazy-overcharged for a tiny deck that needed a decent waterproofing seal. They said only his most expensive product would do the job. Then they left it half done and very sloppy. I was asked to remove that negative review when they came out to "fix it". Well they did NOT fix it. And once the rains started we accrued significant damage and cost to both the outside and the inside of our home including mold damage and total inside ceiling needing repair now (Pix included). The owner told us yesterday in person that they would fix it. Now today he writes saying that he won't. Sadly this is just really bad business and very costly mistakes on their part that is left for us to pick up their improper work. I warn anyone to look around for other options and businesses before moving ahead with Rougue Valley Roofing. They do not stand behind their work and they do not behave professionally. What a mess. Sorry to have to write a bad review but this one they very much earned. Ugg.

Love this company!!! They are quick, professional, personable and have very, very, fair pricing!!…read moreSo greatful to have them for all our 23 homes, condos and apartments!! They never dissapoint! Ron and Pam Burgess Furnished Living LLC www.furnishedliving.com

My job entailed replacing two attic fans with my new, in-box units…read more 1- Your billing begins when the handyman leaves their last job. That's $65/hour just to drive to the worksite. 2- He arrived with an approximate 4 rung step ladder, which by itself would have created a challenge to get into the attic from an interior trap door on an 8 foot ceiling. The company made no effort to come out and preview the job, or ask appropriate questions to determine their needs. Since the typical job would mean loosening the shingles to pull the old unit out, roof access is required. Additional trips for equipment/supplies, at $65/hour prompted me to allow him to use my ladder, both outside and inside. 3- The repairman determined it would be easiest and more practical to leave the existing housing in place and just replace the motor fan unit with thermostat. This still required rooftop access. 4- The job was completed with 4 hours of billing AND a hardware charge of some $40. What hardware? Everything was included and there was no need to seal around a housing already in place. No itemized account for the hardware was provided so I can only theorize that I must have been renting the tools that were used. My gut feeling tells me that the billing presumed what the typical fan replacement might require and I was billed on their presumption rather than fact. 5- Mailed them a check for the full amount and added a note about they're being ill-equipped and over-charging for a job they can't substantiate -AND- I won't be using them in the future.

We contacted two different contractors about remodeling out bathrooms. Both looked at the job and…read moretold us they would send an estimate but neither did. We contacted Mike at VHI and he got with us the next day and gave us an estimate that same afternoon. We gave him the go ahead and are glad we did. Robbie and his crew did an outstanding job with the remodel. The subs Mike hired were very good and a pleasure to work with. The job got done and we are very happy with the results. I will highly recommend that you contact Mike for all of your remodel needs. Mike and his crew go the extra mile to insure the customer is satisfied with the results.

My mother has been unable to use a bath tub since knee replacement surgery, so a walk-in tub was on…read moretap this Christmas. The tub was through Home Depot, and Universal Tubs customer service got me in contact with a different contractor. He referred me to Valley, and we couldn't be happier. Mike gave us an estimate, scheduled all the subcontrators, and had the job done on schedule for less than the estimate. I would not hesitate to use them again.

So our review pretty much matches those already written. To begin with, from the top - down…read moreEVERYONE of the Fontana employees and the owner were beyond exceptional. I had a very complicated roof (3 levels, valleys, peaks, plus separate garage) and we decided after much research to go with a standing seam 24 guage metal roof. We obtained 4 proposals and Fontana was most responsive. The owner came and spent much time with me answering all my questions, he was very patient. He "listened" intently and knew what I wanted. This was also the way his roofers acted toward me. They answered all of my questions, they were understanding, they went beyond the call by helping clean a sky light that had leaked debris into the house. Anyway, the finished product is excellent and attractive. They also installed new gutter covers, they cleaned the gutters and correct joints where I had leaks. They also removed the failed stucco around the chimney and redid it in standing seam, the end products looks like something right our of Architectural Digest! I've aready had several people passing by ask me who did the job. So overall, yes they are excellent, you won't go wrong, you get quality value for your dollars spent!

I did not receive a call back from scheduling after my initial call to them. It was a small job;…read moresingle leak repair, gutter cleaning and moss prevention treatment. It seems that they just want the big money jobs. I'm sure they would jump on the chance to replace my whole roof. I won't be calling them when that time comes.