I called Haendiges Plumbing when I wanted to replace a water heater. I spoke to a man in their office and asked for a price. Here is where they differed from the 3 other plumbing companies I had called.
One of the other companies said they could not give me a price without seeing the water heater. The other 2 companies gave me prices (1 higher and 1 lower), but they never asked any questions. Haendiges asked the situation, where the water heater was, how old it was, what kind of access they would have. It turns out they would have to move my washer and dryer out of the way in order to remove the old water heater and install the new. I mentioned that I wanted to replace the valves for the washing machine also, so they told me that if I did them at the same time, there would be no extra charge for moving the washing machine to replace the water heater.
This made the most sense to me, coupled with the fact that they asked questions to see what the price should be. It seemed like they tried the hardest to give me an accurate price.
I had them come out and do the work, and they did a great job. While he was out, I asked the plumber if he could give me a price on some other work I wanted done. Once he knew what the work was, he said he could get the information and take it back to the office. The office would contact me the next day with a price (it was a lot of work).
They contacted me the next day with a price to replace 3 faucets, fix 2 showers that dripped, and rebuild the internal parts on a toilet. The price seemed very reasonable to me and, once again, they talked to me to make sure they had all the information and to offer some alternatives.
I had Haendiges do the work and they will be my first call if I ever need more plumbing work. I have recommended them to many people, all of whom have been very pleased. read more
