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    Habitat For Humanity

    3.5 (6 reviews)

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    Lowe's Home Improvement

    Lowe's Home Improvement

    2.3
    (107 reviews)
    $$

    I LOVE Lowe's! I prefer Lowe's over Home Depot, maybe for political reasons, but, when I needed a…read morekey made immediately...I walked in, an employee asked me if he could help! I just needed a key made. He said of course, Ron on isle 17 can help. I went to isle 17. Sarah was standing there. She said, "can I help?" AMAZING! I said I need a key. She put it in tha machine, it was not cooperating... she said "I may have to call Ron". She sent a notice over the loudspeaker to get Ron. She tried once more...it worked. I was looking at key chains, while the key was being cut, & selected an S-Biner keyring. Sarah handed me a small bag, I put it in the same hand as the S-Biner & went to pay. I prefer to pay with cash & chose the self checkout. I scanned the key, put it in the bag, walked, almost out of the store & realized that aI had not scanned the keyring. I immediately went back. Sonny, immediately came to my assistance, I"I believe in Karma, I did not knowingly mean to not scan this, I need to pay for it." The scanner wasn't working for cash, because there were bills in the receptacle, the 11 dollars from my previous purchase...I previously picked up the change, but not the bills, from my $20.00 He gave me my change, it was an honest exchange! #Karma

    HORRIBLE customer service. we asked somebody to call for help with glass cutting. they called over…read morethe intercom and we waited for 10 minutes for nobody to show up. so we find another employee, Trent, to call for someone to help. he insisted he do it himself even though he made it very clear that he had no idea what he was doing. he screwed up the first piece of glass trying to figure it out and made us grab a new piece. at this point i'm trying to find somebody else to help us, but there's absolutely no employees around. i finally just ask him to get someone who knows what they're doing to help so he calls his manager, Liz. she was slightly more knowledgeable but still pretty clueless. then while she is attempting to get the measurements correct, Trent starts making creepy comments to me about "teasing me". FINALLY we get the piece of glass. this whole interaction took around 40 minutes when it should've been 5 minutes. the comments were unnecessary and honestly, unacceptable. I definitely won't be back.

    Habitat For Humanity - buildingsupplies - Updated August 2026

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