Great group of people, very friendly and helpful. They have great products and ideas to help you…read moreout with any projects you have in mind. And you can't beat the prices on quality lumber products.

I just came back with a trailer full of wood or actually a load of wood to rebuild the trailer…read more The guys were very helpful. They suggested a lot of different types and sizes of boards. In the end we got what we needed at a great low price. It is really worth your time to check out this business.

Very friendly and just a pleasure to work with. We order only several cubic yards of different size…read morerocks and the prices I deemed to be reasonable. The delivery time was as they stated and the driver was very precise in dropping the rocks at the desired location. Again, we felt like we were working with friends that we have known a long time.

Staff was very friendly and helpful. I was carefully loaded by Fred the weighmaster, who made sure…read morethat he did not damage my truck. All charged by the actual weight so there can be no question about the size of your load. I will be returning in a few days to purchase more of their products

Just came to order some tile for our new fire place. These guys are great...very patient and…read morehelpful in determining what would work best for our needs. We'll be back when it comes to do our bathrooms.

1. They can't acknowledge you when you walk in the door. 2. Then when the customer before you…read moreleaves and it is your turn, you are ignored again. We walked out. I guess because we did not look like "contractors", they didn't want our business.

These guys are professionals and perfectionists when it comes to installing granite. You do need to…read morego pick out your own slabs in Sacramento but they will go and pick them up and then install and do all the fabrication. Definitely worth it because their quotes came out quite a bit cheaper than all the other places in Chico where granite was available. I saved $2,000-$3,000 going this route.

The douche in the lifted green truck just cut me off on the freeway in Chico. I won't use a…read morebusiness if their reps are rude and lack courtesy to others. True character is shown in how you treat the people who aren't your clients - who you aren't paid to be nice to.

Always so helpful and knowledgeable. They have a great…read moreselection and even cheaper then town on most items. Come here a few times a week, so convenient.

Always helpful and very knowledgeable. Great people great neighbors. Thanks guys Chuck Albertread more

I've used Grand Ole Chimney Sweeps annually for something like 20 years for a wood stove and wood…read moreinsert. They do great work and don't leave a speck of ash anywhere. When I first started using them, I had been told by another service that my chimney had serious issues and needed extensive repairs. Grand Ole came out and debunked that notion. I highly recommend.

$265 (aprox) for a chimney cap and if they have to go back to the property for another visit should…read morethe cap(s) they have not fit, another $95. I was told "Most likely entire visit would be under $300".

We were guided to focal point through frustration and need. Although there are several landscape…read moreyards near us...either the product was dirty or inadequate or we were made to feel second fiddle to commercial landscapers. So far we have been back to Focal close to ten times in the last two months and will continue in the future. Everyone there is awesome...but our favorite is Logan. What a guy...energetic, helpful, kind and professional. So, if you are looking for great landscaping materials at competitive (and better prices) and folks who care, go to FOCAL POINT...and no, we are not related but we would adopt Logan if we could. Jim and Connie

I will start by saying I am devastated to have to give such a poor review of a local company…read more My family and I have always used Focal Point. In the past few years something has changed. I had family members stop using them as they claimed the yards delivered were consistently short. Due to their customer service and family nature- I tried to give them the benefit of the doubt. Long story short- I ordered 3/4 "clean" black chip in the quantity of 2 yards. It showed up and while it looked rather blue and light- I was told it was black chip rock. Despite my reservations I accepted it and moved on. A mere 4 days later- I ordered an additional yard of the exact same product to the front area adjacent. It showed up and was a COMPLETELY different color. We are talking a 30-50% variance in color, not a natural variance as they kept reiterating on the phone. Upon checking their website- we were absolutely delivered sierra blue rock the first go around. Rather than owning their mistake- I received a call back from the owner insisting he was right and giving me the riot act of excuses. He also mentioned another house he had botched with 5 yards of material and told me "the bad review wasnt worth fixing it." This was after speaking to the wife and repeatedly being asked "well what do you want us to do about it." I finally got the husband to agree to give me the weekend and "drop off some buckets of the lighter color to mix in if your still unhappy" I gave it the weekend, and rinsed the rock several times as instructed by the owner despite ordering "clean" rock. It did nothing, its absolutely the wrong rock. Upon calling- I was now told despite the rinsing and giving it the weekend and texting pictures of what is CLEARLY a different rock. A refund was the best they would do and I needed to drive down there to get it. Not only that, but the delivery would NOT be refunded, because "that happened." No buckets of rock, no replacement yard, no offer to pick up their mistake. In fact, during the refund the owner said "I really dont think i should do this" to imply they still werent wrong. I really hope YELP allows me to post a photo after this to show you all how distasteful the lack of ownership was. USE SUTHERLAND DESPITE THEIR FLAWS.

I'm a firm believer in shop locally but when they want $120 for something I can buy on line for $85…read moreand have delivered to my door for free?

Not an honest company at all. They lie and treat employees horribly. hire someone, keep them for…read moretwo weeks with nothing but praise and positive feedback only to fire them on the spot with no warning or reason at all. Sad that they don't care about their employees at all.