Very friendly and just a pleasure to work with. We order only several cubic yards of different size…read morerocks and the prices I deemed to be reasonable. The delivery time was as they stated and the driver was very precise in dropping the rocks at the desired location. Again, we felt like we were working with friends that we have known a long time.

Staff was very friendly and helpful. I was carefully loaded by Fred the weighmaster, who made sure…read morethat he did not damage my truck. All charged by the actual weight so there can be no question about the size of your load. I will be returning in a few days to purchase more of their products

Living at Lake Almanor full time getting projects completed can be a challenge due to the remote…read morelocation of our cabin. Gene came up and gave us a very good price for additional installation in the attic up to R49 due to the extreme weather we get up here. The crew showed up with the equipment when they said they would and did a very professional job. They made sure all the trouble spots were filled in with just the right amount of insulation. And took care to protect the inside of the home during the process. Great job Gene and the team.

First time using Meeks . I assumed they would be overpriced but they were very fair priced to fit…read moremy budget they took my schedule and time in consideration and worked with me on a specific appointment time. Delivery driver Mike weaved between a lot of obstacles thru trees put it right where I needed it with 20ft pieces of lumber and rebar .. thank you very much Steven

I LOVE Lowe's! I prefer Lowe's over Home Depot, maybe for political reasons, but, when I needed a…read morekey made immediately...I walked in, an employee asked me if he could help! I just needed a key made. He said of course, Ron on isle 17 can help. I went to isle 17. Sarah was standing there. She said, "can I help?" AMAZING! I said I need a key. She put it in tha machine, it was not cooperating... she said "I may have to call Ron". She sent a notice over the loudspeaker to get Ron. She tried once more...it worked. I was looking at key chains, while the key was being cut, & selected an S-Biner keyring. Sarah handed me a small bag, I put it in the same hand as the S-Biner & went to pay. I prefer to pay with cash & chose the self checkout. I scanned the key, put it in the bag, walked, almost out of the store & realized that aI had not scanned the keyring. I immediately went back. Sonny, immediately came to my assistance, I"I believe in Karma, I did not knowingly mean to not scan this, I need to pay for it." The scanner wasn't working for cash, because there were bills in the receptacle, the 11 dollars from my previous purchase...I previously picked up the change, but not the bills, from my $20.00 He gave me my change, it was an honest exchange! #Karma

The woman that works in the flooring department was very knowledgeable regarding everything…read moreflooring. I did have to wait a bit while she was working with another customer. She was fully present with that customer, helping that customer with blinds and offering a number of suggestions as to how her department could help bring the cost down of the project. She is a positive asset to Lowes!

Normally I say yes. It's the pick up people. I had one that was just a slug and had every excuse…read moreto not picking items up do to my driveway. He said to steep and truck won't go down. The shorter man was, let's go and take. I still have lots of building items but the lead guide said no. Everything was in a crate. I have more construction type items but I will not allow this one person back here. He was ready to leave but I had to ask for a receipt to tax reasons of course. He said well if you want on . I have more to donate but he is not welcomed back. I've given many times and have had great guys picking things up. I wanted to throw this guy off but I needed things gone. I have hundreds of dollars and more to donate.

We were happy to find this store. We use to go to the one on Santa Rosa and we loved it…read more You just need to make a list and take your time. It is a hit or miss so go with an open mind.

A true hardware store without the overwhelming big-box experience…read more Shopping at this particular location is always a bit of a "blast from the past." I had worked in this building during my college years when it was occupied by a different hardware store. From then to now, I am surprised over how similarly laid out the aisles are. I suppose not messing with a good thing is the way to go. This Ace is the only full hardware store in north Chico. It is close to the 99 freeway and is in a shopping center adjacent to two main roads. There is always a ton of parking and I can usually find a spot right at the front. As I'd mentioned earlier, the interior is laid out well. It's bright and airy with wide, well-stocked aisles. The occasional clearance finds in the front are a nice touch, and I love their barbecue items display. Came in here the other day looking for a particular item that their online app had advertised. The three associates whom had helped me were all very friendly and worked well together. Not only that, but the item was a part of the "red tag" sales agent they were holding, so I was able to purchase it at a discount of over 50%. What a nice surprise that was. I live in south Chico but prioritize this location as my hardware store because of the great service and selection. I will be back.

This is a large modern ACE location with all the school part bins. The customer service is very…read moregood. Melissa checked me out and offered and updated my contact info.

The best inventory on hardwood veneer 4x8 sheet, exotic woods, cabinet stock and hardware. - also…read morea Festool dealer!

They are always so friendly and helpful when I'm looking for materials, like lumber, flooring and…read morehardwoods. Great place too if you are looking for Festools and Sawstop table saws.

I ordered 4 yards of Shasta gravel and when they called me to tell me that they were coming I asked…read morethem to add another yard. They were able to get it loaded and delivered to my house quickly! I am going to order more today!

AWFUL Customer service!! All employees are EXTREMELY rude and not helpful with customers. Will not…read moreever come back, I do NOT recommend to ANYONE! ZERO STARS

Todd was so helpful when I bought supplies to acid stain my foundation. I never felt unwelcome or…read moreless-than because I am not a professional contractor, just a lowly DIY-er. Even though you can find the same materials online for a lower price, the knowledge Todd shared was priceless! I love how my floors turned out and have already recommended Spec West, Chico to many of my friends. What are you waiting for, go now!

We just had the most positive, helpful, informative and enjoyable (super nice people!) experience…read moreworking with Spec West on staining and sealing our large patio. As DIYers, we needed experienced advice, and we got it from Spec West. In particular, Evan Felver was truly amazing. I asked a million questions and he patiently and helpfully walked me through the process. He even emailed me answers to questions, viewed my "here's what it looks like now" pictures, and was a real delight to work with. The end result is gorgeous. SO glad we went to Spec West!