Never will go here again, I was told I could return partial box stone as long as layers of stone…read morewhere not dug through. This place sucks. Go somewhere else. Home Depot, Lowes, they return items. Anywhere but here!

I just want to recognize a group of workers who stacked my roof in Red Bluff today in temperatures…read morearound 111 and I'm sure even more on the roof. They would have preferred to have done it in the cool of the morning but the schedule set required it be done today. These folks didn't complain, worked hard and got the job done in a professional manner. They even came to the door at the end of the day and asked permission to use the hose to cool off. The work site was coned off, caution tape placed around the house to insure that the work site was secure. My hats off to those workers. I understand that their bosses are Jake and Robert. You should be proud of those workers.

Very friendly and just a pleasure to work with. We order only several cubic yards of different size…read morerocks and the prices I deemed to be reasonable. The delivery time was as they stated and the driver was very precise in dropping the rocks at the desired location. Again, we felt like we were working with friends that we have known a long time.

Tom, in the office helped me calculate how much I needed for my yard projects. Melissa did an…read moreamazing job with delivery! I'm super impressed. Now the fun part begins!

Great group of people, very friendly and helpful. They have great products and ideas to help you…read moreout with any projects you have in mind. And you can't beat the prices on quality lumber products.

I just came back with a trailer full of wood or actually a load of wood to rebuild the trailer…read more The guys were very helpful. They suggested a lot of different types and sizes of boards. In the end we got what we needed at a great low price. It is really worth your time to check out this business.

They were very helpful and helped me with my faucet issue. Provided exactly what I needed to…read morecomplete repair. Great service astounding value. I suggest anyone needing plumbing supplies to try them out.

Sean and Steve saved the day for me. I was trying to stop a leak in my bathroom sink and could not…read morefind the part, let alone know what I was doing (basing my attempt on a Youtube video.) As soon as I showed them a photo of my faucet set-up and dumped the pieces on their counter, they immediately knew what I needed. They went above and beyond in being friendly, helpful, and just downright super nice. Thank you!!!

Im a contractor and owner of a storage bussiness, not in the area. That lumber yard has terrible…read moreservice, between loading youre material and service at the counter. When it comes to small bussiness, customers service helps to keep youre door open, even when youre small bussiness backs up to home depot! Plus a portable bathroom used to run a bussiness that has city sewer. Payless lumber needs alot of help.

Absolutely Terrible! I special ordered a 7ft length of black painted 1 5/8" tubing for my metal…read morechain link gate. This tubing is supposed to support the large steel wheel which is attached to my 23' long driveway gate. The total amount for the metal tube was $26.14. I found that the company which makes the tubing decided that it's ok to use a thin wall tube for this weight bearing application causing a very sloppy and loose fit. Not acceptable unless you are a company that does not care about the products you sell. I attempted to return the tubing at Payless Building Supply in Chico, CA. They declined to return it or even give me store credit because the cashier said it was special ordered. I have spent well over $5000 at this store for materials in the last few years. Never again will I buy anything from Payless Building Supply in Chico, Ca. They do not stand behind their products. Absolutely Terrible!

Lowe's is still my go-to big box hardware store, but a little disappointed to find they are now…read morelimiting what their military discount applies to and they have significantly reduced the benefit. Went to buy a ladder today and found out that they no longer apply it to many of the durable products. What's the point of having it if I only save $.15 off of a $200 receipt.

I have had multiple frustrating experiences at the Lowe's in Chico. The customer service has…read moreconsistently been poor, and it often feels like employees either do not know where items are located or are not interested in helping customers find what they need. When you are trying to get in and out for a project, that makes the whole shopping experience harder than it needs to be. Another major issue has been inaccurate stock information. There have been several times where the website or store system showed that an item was in stock, only for me to arrive and find out that it was not actually available. This wastes customers' time, especially for people who are shopping for materials for work or scheduled projects. Overall, the service is slow, the store feels poorly organized from a customer standpoint, and getting basic help can be difficult. I understand that retail can be busy, but customers should still be able to rely on accurate inventory and employees who can help locate products. This store needs serious improvement in customer service, inventory accuracy, and overall efficiency.

Normally I say yes. It's the pick up people. I had one that was just a slug and had every excuse…read moreto not picking items up do to my driveway. He said to steep and truck won't go down. The shorter man was, let's go and take. I still have lots of building items but the lead guide said no. Everything was in a crate. I have more construction type items but I will not allow this one person back here. He was ready to leave but I had to ask for a receipt to tax reasons of course. He said well if you want on . I have more to donate but he is not welcomed back. I've given many times and have had great guys picking things up. I wanted to throw this guy off but I needed things gone. I have hundreds of dollars and more to donate.

We were happy to find this store. We use to go to the one on Santa Rosa and we loved it…read more You just need to make a list and take your time. It is a hit or miss so go with an open mind.

Living at Lake Almanor full time getting projects completed can be a challenge due to the remote…read morelocation of our cabin. Gene came up and gave us a very good price for additional installation in the attic up to R49 due to the extreme weather we get up here. The crew showed up with the equipment when they said they would and did a very professional job. They made sure all the trouble spots were filled in with just the right amount of insulation. And took care to protect the inside of the home during the process. Great job Gene and the team.

First time using Meeks . I assumed they would be overpriced but they were very fair priced to fit…read moremy budget they took my schedule and time in consideration and worked with me on a specific appointment time. Delivery driver Mike weaved between a lot of obstacles thru trees put it right where I needed it with 20ft pieces of lumber and rebar .. thank you very much Steven

Todd was so helpful when I bought supplies to acid stain my foundation. I never felt unwelcome or…read moreless-than because I am not a professional contractor, just a lowly DIY-er. Even though you can find the same materials online for a lower price, the knowledge Todd shared was priceless! I love how my floors turned out and have already recommended Spec West, Chico to many of my friends. What are you waiting for, go now!

We just had the most positive, helpful, informative and enjoyable (super nice people!) experience…read moreworking with Spec West on staining and sealing our large patio. As DIYers, we needed experienced advice, and we got it from Spec West. In particular, Evan Felver was truly amazing. I asked a million questions and he patiently and helpfully walked me through the process. He even emailed me answers to questions, viewed my "here's what it looks like now" pictures, and was a real delight to work with. The end result is gorgeous. SO glad we went to Spec West!

This is a large modern ACE location with all the school part bins. The customer service is very…read moregood. Melissa checked me out and offered and updated my contact info.

I forgot my wallet and only realized at the register. The guy offered to hold my items. I returned…read moreand he had created a little receipt bar code so the whole purchase popped up in one quick move. Genius! When I said my wife told me I could have used Apple Pay, he said (paraphrase) "Now, we will not feel stupid. She is right however, and now you are wiser". What a great person.