Very friendly and just a pleasure to work with. We order only several cubic yards of different size…read morerocks and the prices I deemed to be reasonable. The delivery time was as they stated and the driver was very precise in dropping the rocks at the desired location. Again, we felt like we were working with friends that we have known a long time.

Staff was very friendly and helpful. I was carefully loaded by Fred the weighmaster, who made sure…read morethat he did not damage my truck. All charged by the actual weight so there can be no question about the size of your load. I will be returning in a few days to purchase more of their products

Great group of people, very friendly and helpful. They have great products and ideas to help you…read moreout with any projects you have in mind. And you can't beat the prices on quality lumber products.

I just came back with a trailer full of wood or actually a load of wood to rebuild the trailer…read more The guys were very helpful. They suggested a lot of different types and sizes of boards. In the end we got what we needed at a great low price. It is really worth your time to check out this business.

They were very helpful and helped me with my faucet issue. Provided exactly what I needed to…read morecomplete repair. Great service astounding value. I suggest anyone needing plumbing supplies to try them out.

Sean and Steve saved the day for me. I was trying to stop a leak in my bathroom sink and could not…read morefind the part, let alone know what I was doing (basing my attempt on a Youtube video.) As soon as I showed them a photo of my faucet set-up and dumped the pieces on their counter, they immediately knew what I needed. They went above and beyond in being friendly, helpful, and just downright super nice. Thank you!!!

Im a contractor and owner of a storage bussiness, not in the area. That lumber yard has terrible…read moreservice, between loading youre material and service at the counter. When it comes to small bussiness, customers service helps to keep youre door open, even when youre small bussiness backs up to home depot! Plus a portable bathroom used to run a bussiness that has city sewer. Payless lumber needs alot of help.

Absolutely Terrible! I special ordered a 7ft length of black painted 1 5/8" tubing for my metal…read morechain link gate. This tubing is supposed to support the large steel wheel which is attached to my 23' long driveway gate. The total amount for the metal tube was $26.14. I found that the company which makes the tubing decided that it's ok to use a thin wall tube for this weight bearing application causing a very sloppy and loose fit. Not acceptable unless you are a company that does not care about the products you sell. I attempted to return the tubing at Payless Building Supply in Chico, CA. They declined to return it or even give me store credit because the cashier said it was special ordered. I have spent well over $5000 at this store for materials in the last few years. Never again will I buy anything from Payless Building Supply in Chico, Ca. They do not stand behind their products. Absolutely Terrible!

I LOVE Lowe's! I prefer Lowe's over Home Depot, maybe for political reasons, but, when I needed a…read morekey made immediately...I walked in, an employee asked me if he could help! I just needed a key made. He said of course, Ron on isle 17 can help. I went to isle 17. Sarah was standing there. She said, "can I help?" AMAZING! I said I need a key. She put it in tha machine, it was not cooperating... she said "I may have to call Ron". She sent a notice over the loudspeaker to get Ron. She tried once more...it worked. I was looking at key chains, while the key was being cut, & selected an S-Biner keyring. Sarah handed me a small bag, I put it in the same hand as the S-Biner & went to pay. I prefer to pay with cash & chose the self checkout. I scanned the key, put it in the bag, walked, almost out of the store & realized that aI had not scanned the keyring. I immediately went back. Sonny, immediately came to my assistance, I"I believe in Karma, I did not knowingly mean to not scan this, I need to pay for it." The scanner wasn't working for cash, because there were bills in the receptacle, the 11 dollars from my previous purchase...I previously picked up the change, but not the bills, from my $20.00 He gave me my change, it was an honest exchange! #Karma

HORRIBLE customer service. we asked somebody to call for help with glass cutting. they called over…read morethe intercom and we waited for 10 minutes for nobody to show up. so we find another employee, Trent, to call for someone to help. he insisted he do it himself even though he made it very clear that he had no idea what he was doing. he screwed up the first piece of glass trying to figure it out and made us grab a new piece. at this point i'm trying to find somebody else to help us, but there's absolutely no employees around. i finally just ask him to get someone who knows what they're doing to help so he calls his manager, Liz. she was slightly more knowledgeable but still pretty clueless. then while she is attempting to get the measurements correct, Trent starts making creepy comments to me about "teasing me". FINALLY we get the piece of glass. this whole interaction took around 40 minutes when it should've been 5 minutes. the comments were unnecessary and honestly, unacceptable. I definitely won't be back.

Normally I say yes. It's the pick up people. I had one that was just a slug and had every excuse…read moreto not picking items up do to my driveway. He said to steep and truck won't go down. The shorter man was, let's go and take. I still have lots of building items but the lead guide said no. Everything was in a crate. I have more construction type items but I will not allow this one person back here. He was ready to leave but I had to ask for a receipt to tax reasons of course. He said well if you want on . I have more to donate but he is not welcomed back. I've given many times and have had great guys picking things up. I wanted to throw this guy off but I needed things gone. I have hundreds of dollars and more to donate.

We were happy to find this store. We use to go to the one on Santa Rosa and we loved it…read more You just need to make a list and take your time. It is a hit or miss so go with an open mind.

Living at Lake Almanor full time getting projects completed can be a challenge due to the remote…read morelocation of our cabin. Gene came up and gave us a very good price for additional installation in the attic up to R49 due to the extreme weather we get up here. The crew showed up with the equipment when they said they would and did a very professional job. They made sure all the trouble spots were filled in with just the right amount of insulation. And took care to protect the inside of the home during the process. Great job Gene and the team.

First time using Meeks . I assumed they would be overpriced but they were very fair priced to fit…read moremy budget they took my schedule and time in consideration and worked with me on a specific appointment time. Delivery driver Mike weaved between a lot of obstacles thru trees put it right where I needed it with 20ft pieces of lumber and rebar .. thank you very much Steven

Todd was so helpful when I bought supplies to acid stain my foundation. I never felt unwelcome or…read moreless-than because I am not a professional contractor, just a lowly DIY-er. Even though you can find the same materials online for a lower price, the knowledge Todd shared was priceless! I love how my floors turned out and have already recommended Spec West, Chico to many of my friends. What are you waiting for, go now!

We just had the most positive, helpful, informative and enjoyable (super nice people!) experience…read moreworking with Spec West on staining and sealing our large patio. As DIYers, we needed experienced advice, and we got it from Spec West. In particular, Evan Felver was truly amazing. I asked a million questions and he patiently and helpfully walked me through the process. He even emailed me answers to questions, viewed my "here's what it looks like now" pictures, and was a real delight to work with. The end result is gorgeous. SO glad we went to Spec West!