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    Hughes Hardwoods

    4.6 (9 reviews)
    Closed 8:00 am - 4:00 pm

    Services - Hughes Hardwoods

    Floor installation

    Floor repair

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    Lowe's Home Improvement - Store front

    Lowe's Home Improvement

    (102 reviews)

    $$

    Lowe's is still my go-to big box hardware store, but a little disappointed to find they are now…read morelimiting what their military discount applies to and they have significantly reduced the benefit. Went to buy a ladder today and found out that they no longer apply it to many of the durable products. What's the point of having it if I only save $.15 off of a $200 receipt.

    I have had multiple frustrating experiences at the Lowe's in Chico. The customer service has…read moreconsistently been poor, and it often feels like employees either do not know where items are located or are not interested in helping customers find what they need. When you are trying to get in and out for a project, that makes the whole shopping experience harder than it needs to be. Another major issue has been inaccurate stock information. There have been several times where the website or store system showed that an item was in stock, only for me to arrive and find out that it was not actually available. This wastes customers' time, especially for people who are shopping for materials for work or scheduled projects. Overall, the service is slow, the store feels poorly organized from a customer standpoint, and getting basic help can be difficult. I understand that retail can be busy, but customers should still be able to rely on accurate inventory and employees who can help locate products. This store needs serious improvement in customer service, inventory accuracy, and overall efficiency.

    Hughes Hardwoods - buildingsupplies - Updated May 2026

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