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Chicago, IL

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H&M

3.1 (208 reviews)
Closed • 9:00 am - 9:00 pm
Updated 2 months ago

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Rashida A.

Definitely my favorite H&M to check out as it is right in the heart of downtown. Love the ambiance, music and location. Easy to navigate. I just don't like that there is never anyone available to help and the insanely long lines. The quality of their clothing is hella awesome. Great place to shop if you're into an edgy look. I am yet to be disappointed by any item I have both at this location.

Tyann A.

This is a huge H&M with lots of floors. The store was super clean and organized. The staff was really friendly and helpful. They had some great deals when we went. I will definitely be back.

Date of my visit
Tomas S.

It clearly shows that company does not care for their employees, because non of them care! Everyone there walking around like they are high, Cashier did not ask tor my info so I can get points for my purchase , once I reminded him , he gave me all of these steps I must do in order to retrieve the points . Don't understand why in 2020 a simple phone number does not do the justice , like it's done in all Nordstrom stores. At the end of the day you get what you pay for and

Orest S.

I don't really like this store and a brand in general. The clothes quality is low. Also it is hard to find something really nice there.

Kids 0-14+ yrs
Rodrigo T.

The reason why we went to this shop was because they had the H&M home collection and we're severely interested in that. So we make a bee line for the top floor to check out their house pieces. It figures, they do need to evolve as well. H&M shoppers are growing up, they're starting to rent apartments and buy houses. You know, grown up stuff. So it just makes sense to sell grown up things. The over all shopping experience would've been great. That's if the check out wasn't so "RATCHET". I used my "Samsung Pay" to pay for my throw pillow covers. Her exact words were. "If you're gonna use credit, im gonna need to see your credit card and an ID." I replied, "I don't think I could do that since I just paid with my phone." She insisted I give an ID and a credit card. So I gave her my phone with the card used and my ID. She then was like, "I can't see your name on that phone credit card. You're gonna have to show me something with your name on it." I grabbed my Hilton Credit card which is my back up credit card. It's not even the same credit card used to purchase the items. That totally satisfied this associates ratchetness and gave me my receipt for my puchases. This was highly uncescessary, her attitude and her ignorance was very frustrating. I was very very close to asking for a manager, but I'm not that type. Please have your associates trained in new technology that you guys currently have. I would hate for someone to go through what I went through. Specially the fact that she spoke loud enough for everybody to hear. It's quite embarassing for the store she clearly represents.

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Review Highlights - H&M

“The H & M on Michigan Ave gets way to crowded but the other locations are not too bad.”

Mentioned in 9 reviews

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Nordstrom Michigan Avenue

Nordstrom Michigan Avenue

4.0(627 reviews)
0.5 mi•Near North Side
•$$$

Nordies in Chi…read more.. I'll be honest not even slightly sure if I stepped into Nordstrom right on the Magnificent Mile as I solely came for Jellycats and heard that they're having a pop-up in Nordstrom I was excited to give it a peek since I was conveniently in the area lol! Nice huge storefront it was a very busy place though walking in there was a lot of construction going on so it was a bit difficult to navigate around and noticed several shops which is where I begin to question if I was in Nordstrom at all...then probably it was The Shops at North Bridge though when I approached the line to enter Jellycat I noticed E Bar right across which is Nordstrom do I guess it's connected and the same. I had a pleasant shopping experience regardless finding various shops amongst the grand of Nordstrom is very different from other locations yet cool vibes of uniqueness that is Chicago. Thank you!

I always love coming into Nordstrom when I'm in the area. It is a great place to shop and enjoy the…read moreair conditioning on hot summer days. I recently went in for a complimentary free styling session (booked online) with Megan. She took her time with me and helped me find exactly what I was looking for. She really gave me the full VIP experience. I'll continue to shop at this location when I'm in the city. It is clean, well-organized, and luxurious. The bathrooms are spotless and the salesfloor is pristine.

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Nordstrom Michigan Avenue
Nordstrom Michigan Avenue
Nordstrom Michigan Avenue

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The Shops at North Bridge

The Shops at North Bridge

3.9(93 reviews)
0.5 mi•Near North Side
•$$$

The shopping experience…read more.. First of all I thought we were shopping at Nordstrom and as we entered the building I noticed various small shops one after another and said that this Nordstrom is like a mall....here we are The Shops at North Bridge right in the midst Magnificent Mile of Chicago. There are multi-levels filled with various shops and it seems to be not in but connected to Nordstrom as the dividing section seems to be the Jellycat and E Bar. There are escalators along with directory is provided though at the moment they seem to be under construction but getting around has not changed but just finding some of the shops was more the issue for me personally since I don't know the area well but with a bit of luck did find Royce Chocolate which is one of my favorite bougie treat that I shop for in Japan is a great find that I'm thrilled about. Thank you!

Unimpressive! Stopped in for a peek to hit Chicago Hot Dog in the food court on the 4th floor…read more Wanted to possibly do some shopping but was turned off with all the construction that was going on. Looked like a mall with potential with many options and stores with Nordstrom as the anchor. I did se great deals and sales displayed. The restrooms are spacious and clean and saw many seating or rest areas to relax and enjoy as you walked the mall and many charging stations available. It's not clear exactly what renovations or construction was taking place but scaffolding took over the entire mall making it harder to navigate and ruined the esthetics and vibe of what the mall has to offer in my opinion!

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The Shops at North Bridge
The Shops at North Bridge
The Shops at North Bridge

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H&M - menscloth - Updated October 2026

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