Great service place was well stocked saw things there that I had not seen since war had tons of…read moreservice items great place

Location is very easy to find, you cant miss this store. Plenty of parking out front and I LOVE…read morethis store! I always walk away with purchasing something even though i dont need anything. They have everything you need for the outdoors and for any military/tactical gear. They also have MREs to purchase. They are super friendly and i believe they have decent prices on their merchandise. I came in looking for "camping" chairs and hoping I can test them out. I found what I was looking for and a small portable lantern/flashlight. My husband went there for some shorts and pants. I always recommend this store to others who are looking for outdoor gear.

Juan in second floor. Excellent service. Thank you Juan…read moreThis place is very well decorated Price are good Wide selection of sporting goods

I had a really frustrating experience at Bass Pro Shop today. I waited almost two hours at the ammo…read morecounter just to be helped. When it was finally my turn, the employee refused to even run the California ammo eligibility check on my driver's license. The reason? My license shows my city as "Rancho Cucamo" instead of spelling out "Rancho Cucamonga." This is a standard DMV abbreviation because the full city name is too long to fit on the license. Instead of simply running the check and letting the system decide, the employee said he didn't want to process it because the city wasn't spelled out fully. Waiting that long just to be turned away for something printed by the DMV was extremely frustrating. I understand stores have to follow California laws, but refusing to even try the check after a two-hour wait felt unprofessional and like a waste of a customer's time. Hopefully Bass Pro Shop improves training and customer service at the ammo counter so others don't have to deal with the same experience.

Rei is amazing So I…read morewent into this big and beautiful store to return a 28L bag that was too small for an overnight backpacking trip and wanted to look at the used section. What I ended up getting was far more than I expected. The return was seamless and enlightening. All of the employees are so fun, friendly and knowledgeable. I met one young woman who asked if I needed help finding anything. I was looking for packs in the used section but she explained they go quick. I meandered around the store and bumped into her again. I asked her where the packs are and she showed me a large range. Since I'm looking somewhere in the 40-55L range she said she would get someone to help me. Initially I declined having help but she also mentioned a fitting. I had never had a backpack fitting so I accepted the help. Alyssa was amazing!!! She measured my spine and from there helped me find a pack. I learned I have a short torso. Makes sense and my waist is close to my chest so now I was able to find a pack that would sit appropriately on my hips (ilac crest). She was a wealth of knowledge. It was a wonderful visit. I definitely recommend this store if you want to find good deals in store or if you want to buy online and pickup in store.

R to the E to the I! A sweet spot for all the things about outdoors for you and I. And would I lie?…read moreHere are some facts you can't deny! It's the largest consumer co-op in the U.S and members only pay a one time fee for a lifetime membership! How sweet can that be! Ok besides that, I was here for the coffee pour over packs. Yes they actually do carry that and these days with the prices of coffee going up why not stock up on a few boxes in case it gets worse! Other than that they carry top brand gear for almost all the outdoor needs. Plus! They have snowboard and bike service for a quick tune up for the weekend or weekday adventures. Service is really good and there's always someone roaming around. And that's my take, Peace

To those of you whom never set foot at a 5.11 store or don't know what it means, allow me to give…read moreyou some insight. The term 5.11 originated from the climbing/mountain world to indicate the highest rock climbing difficulty level. However, now there are even higher levels, 5.12, up to 5.14. This store has equipment, apparel and gear for the serious outdoors/adventure- rough-tuff, serious-bad ass person. Their products are primarily targeted for military personnel, law enforcement, first responders, firefighters or serious outdoor survivalists. I have purchased several items from 5.11 since its early inception due to my long years of service in the USMC from 1998 to 2007. Many of the gear I have from 5.11 have endured the test of time, combat and rough terrain. Today, I still purchased their products since they also have a wide choice of urban, city wear with unique and versatile use.

Any business that profiles me as a potential shop lifter and treats me as such as soon as I walk in…read moreis not the business that's going to get my money! You know what kind of professions frequent your store & I look like what someone in that profession looks like (because I am)! Learn to size up your customers better! Too many other options to be treated like a criminal from the word "go."

I went in on Wednesday and had such a great experience! Bianca helped me find exactly the gear I…read morewas looking for and made the whole shopping trip easy and fun. She was super friendly, patient, and really knew her stuff. Great customer service and a welcoming vibe I'll definitely be coming back. Highly recommend this location!

This store is awesome. They should all be like this one. We came here because my grandson's…read morecleats were available here. Not all Dick's have the same products. He got exactly what he wanted, with great help from the staff. We walked into the store, we were asked what we were looking for. First was skateboard protective gear. I heard the salesgirl tell someone we were on our way. We were greeted by a nice man, who helped us with sizing and stayed with us until we were satisfied. He asked, "Any other shopping today". When we mentioned cleats, he said he would let them know we were on our way. When we got to shoes, they were busy, so we were not greeted. But we were helped in a timely manner. The salesman helped with fitting and got us a larger size. AMAZING customer service. Note: we went to another Dick's the same day and did not receive the same level of service.

A random compliment I want bestow upon the owners: unexpectedly, one of the nicest baby changing…read moretables I've seen in a store anywhere. I've been to other spots you'd more likely have a toddler/baby in with less than this. Nicely done!

First time in the store yesterday. The salesperson was very very knowledgeable about anything I…read moreasked about. Super professional and nice. She showed me their less than lethal projection "gun" and let me fire a few round projectiles to try it out. She explained everything I needed to know about it, how to change out cylinders, maintenance etc... I didn't intend on spending anything, I just wanted to check the place out. So glad I stopped by. I purchased it along with extra practice "balls". This will be the perfect self defense weapon in my RV since we will be traveling for 2 months this summer going across the entire country with multiple states (that have different gun laws) This weapon is legal in all 50 and is not considered a fire arm though it looks like one (and probably will feel like one too briefly for a bad guy). I don't want to risk taking my real gun(s) into Canada or onto many military bases I will be at.

While we definitely prefer the esthetics of their old location over this new, plain storefront, the…read morestaff is always very helpful. Some are more knowledgeable than others, but we usually know exactly what we are looking for anyway. They have most everything you need in stock, but if they don't, they are usually able to order it.

Nice shop. You can get all of your scouting and scout uniforms here. They can guide you and have…read moreeverything available for your scout.!

If you want a bike, this location is amazing. Make sure you see Chris. He took utmost care to…read moreensure that our bike was adjusted and fitted our son perfectly. We took home a mongoose BMX bike and so happy with the results after he took time to make sure that it was perfectly fitted for our son & patiently answered questions/made adjustments & removed pegs for us. He also assisted us to pick out a helmet. Hope that the bike grows with our kiddo for many years to come thank you!

If I could give zero stars, I would…read more The customer service at this location was terrible, which explains why the store was almost empty. I drove 15 miles after being referred from another store where the staff was very helpful, but unfortunately, they did not have the item I needed. At this location, however, the employees were simply walking around or talking among themselves. When I finally got someone to assist me, he had no idea how to help and made no effort to find a solution. He just said, "We don't have it," or "I've never seen those here." At the other store, employees were at least scanning items and trying to help me find the right one. That level of effort was completely missing here. I would not recommend this location, and I will not be returning.

I visited the REI store looking for Salomon shoes. While they don't carry the full Salomon…read morecollection, I was pleasantly surprised by the variety they do have, along with other great brands for hiking. The selection of designs is solid, and it's actually nice to be able to compare different options in one place. Service was great too, very helpful and polite. If you're shopping for hiking shoes and want to explore a few brands instead of just one, this is a good spot to visit.

The employees and vibe are so crazy different from when I first shopped here last year…read more Last year, I just started hiking. Every employee at this store was super helpful, friendly and welcoming. They really motivated me to get on more trails. This year, it seems like literally every single one couldn't be bothered. The guy who was helping me with the backpacks couldn't care less about my questions. He walked me over to the bags, then just left me in the middle of a question, and I had to figure things out for myself. Then when I got to the counter, another guy looked even more unbothered. What is going on? Maybe I'll have better luck at the Glendale store.

We went to Big 5 Sporting Goods to buy a pair of sneakers and found such great prices so we bought…read morethree pairs. As soon as we walked in we were greeted by the cashier. When we were in the shoe department we were helped immediately. Best shopping experience we have ever had shopping for shoes. Staff was friendly and sales floor was clean and fully stocked.

My first time at this location of Big 5 Sporting Goods. I was going to exchange my merchandise…read more They have a lot of selections that I couldn't find in Rowland Heights or Alhambra. The store was also clean and neat inside. Even though I couldn't find my size for exchange, the lady at the cashier's was very helpful and friendly. She offered to help me look for other Big 5 locations that have the size and style that I was looking for. Great customer service.