We were attended to immediately even without an appointment. The rep, Alexa was like Prime's Alexa…read more She was very respectful and supportive of all our needs. Easy to talk to, answering all questions. We left as "happy campers" with the vehicle my wife loves and a deal we were hoping for. Very happy with a new Infiniti Qx 60. We highly recommend Alexa without any reservations.

I had an excellent experience and truly felt taken care of from the moment I walked into the…read moredepartment. The level of customer service was outstanding, professional, responsive and genuinely caring. Veronica Rios went above and beyond to make sure everything was handled smoothly. Highly recommend! Thank you Veronica appreciate you service

If you are looking to purchase/lease a vehicle I recommend Mark Christopher Auto Center. Jose…read moreEnciso is the Internet Sales & Leasing Consultant who helped me with my purchase on Tuesday and he did an awesome job. He listened to my over the top requests and went above and beyond along with other staff to get the deal that I wanted done. I've been through the process of buying a handful of times and spending my whole day at the dealer was stressful and tiring. But this experience all happened through email, text and my cell phone and it was one of the easiest transactions ever! Plus if you can't make it out to the dealer to sign on the dotted line and pick up your new ride, no problem they will deliver it to you wherever you're at. My truck was delivered to me at work, sometimes we Simply don't have the time to go. I truly recommend Jose Enciso @ Mark Christopher Auto Center 2131 E Convention Center Way Ontario, Ca. 91764 (626)757-9583 for your next stress free auto purchase.

My husband and i have been shopping around for a Yukon xl at4. Just before 11:30 today, my husband…read morecalled this dealer and spoke to Anthonny regarding one that we found online. My husband provided the stock number and asked if it was available. Anthonny advised that it was indeed available and asked when we could come down to look at it. My husband advised it would be about an hour to get out there (we live in north Orange County). Anthonny then proceeded to tell him that he'd pull it aside, have it washed and gassed up so that we can test drive and possibly take it home.. (email attached below for proof of appt time that was made) We got loaded up (2 kids and a newborn) and made the drive out to Ontario. Upon arrival, Anthonny came out, said hello, and said he would go grab the vehicle. A few minutes went by, and he came back and informed us that the car was not on the lot and that it was a demo car that was being used by the owner's wife. He then proceeded to tell us that he had pulled the car aside for us; but that he was not able to hold the key (implying that from the time we called to the time we got there, she had come and borrowed the car) He then tried to sell us on a AT4 Ultimate; which is another 20k and did not help the situation. He could clearly tell that we were frustrated, and went to "make a phone call". While he was gone, another gentleman Alazar came in and talked to us. In doing so, he clarified that the vehicle was never on the lot and the owners daughter was driving it. As a family owned dealer who strives for customer satisfaction, this was a very frustrating and avoidable experience had Anthonny actually taken the time to make sure the vehicle was there. We wasted almost three hours of our day and ended up with no vehicle.. will not be recommending this dealer to friends or family.

Rich and Trish really are nice people!…read more They took care of my little family and made sure the car I bought was running smoothly! Very pleasant experience and I felt confident when speaking to them regarding the price, Rich didn't make me feel like I was at a regular dealer where all they want is a sale. The car I found was in excellent condition inside and the outside was really good too.

Having known Richard for many years I sent him an email telling him that we were looking for a 2025…read moreor 2024 Nissan, Mazda, Toyota, or Honda. He contacted us right away asking me a few preferences and I responded. It was down to a Honda or a Toyota and after thinking about the advantages of either one, we decided on the Honda CRV-EX FWD. Three days later Richard called and said he found one with the exact preferences and the price was good. We decided on that one. Today we picked it up!! Everything was great! No pressure, no sales tactics, just a friendly face doing what we needed. He reviewed every system of the vehicle to us in detail!! Why aren't most dealers like this?! It sure looks great in our driveway! Thank you, Richard!!

I wanted to share what an awesome experience I had purchasing my G70 from Genesis of Ontario. Henry…read moreLee made the entire process seamless and pleasant. He took great care to answer all of my questions and went into great detail showing me the ins and outs of the car. From the test drive through the completion of the purchase, I was made to feel comfortable. I have never had a better car-buying experience. The professionalism and straightforwardness were greatly appreciated.

Update to my previous 5 star review and the amazing purchase experience I had. The post purchase…read moreexperience has been frustrating at best and I simply cannot trust this dealership to be a maintenance partner. I want to be direct about why this has become frustrating. When I reached 1,000 miles, the app instructed me to schedule service. While I get this seems too soon to many drivers, 1k miles has always been my personal standard for 1st oil change on new vehicles and was pleased that Genesis seemed aligned with that. I scheduled service and drove 50 minutes to the dealership, only to be told nothing would be done and that I should "come back at 5,000 miles." Days later, I received calls and texts indicating my vehicle was overdue for service, which made the situation more frustrating and confusing since I had already been turned away. When I reached about 5,400 miles, I scheduled service once again (since I was told to come back at 5k). A day or two before the appointment, I received a call asking for my mileage. When I said I was around 5,500, l was told again that nothing could be done because "we like to wait for 6 months or 7,000 miles for the first service." I was told by the person who called that they would push my appointment to the following month. Frustrated once again, I agreed since I didn't waste my time and fuel driving there only to be denied. A few days after my appointment was scheduled, I started to receive texts and emails about my "missed" appointment (as if I was an irresponsible owner). At that point, I realized that I could not rely on this dealership as a maintenance partner, so I performed my own documented oil change and tire rotation. My experience with service is a sharp contrast to the very positive sales experience I had. Everything since then has been a disappointment and an absolute frustration. Prior to my purchase, I had read many Genesis reviews about how frustrating the service experience can be. After I made my purchase I felt confident this dealership wasn't going to give me the negative experience other owners who purchased from other dealers had. Boy was I wrong.

Will definitely be recommending this business to everyone, smooth process, felt a little iffy in…read morethe beginning because I didn't actually go to their dealership but after talking to them and meeting them at Toyota dealer felt very comfortable. Got a great rate, delivered to my home, and super easy transaction.

This is my second time going through Luis at Valentia Motors and I will never purchase a car on my…read moreown ever again. The process was so smooth and painless, I highly recommend! Buying a car can be a really stressful process and can take hours. Luis does all the backend work for you and makes it as easy as testing driving your car, signing, and on your way without the hassle of negotiating. If you want the best deal for a car, go with Valentia Motors, you will not be disappointed!!

This is my first time selling my car here. There was very little interaction as most work are done…read moreonline. It was actually super easy, a child can do it. But they're not of legal age. It starts with Carvana's website to sell or buy a car. Go through the questionnaires and steps. Towards the end, they break down what you need to upload to Carvana. Once it's all done and submitted, you can either have them pick up your vehicle or go there in person. Since I live so close to Carvana, I drove my car there for drop off. Keep in mind that once you go through their website and completed the paperwork, you can still keep driving your car even though you've already submitted your mileage. At the actual Carvana location, there is a sales associate who finalizes your transaction. He/she will give your car a look over and make sure everything is in order. The they hand you a check, boom, you're done!!! My car was paid off by Carvana in a little over a week. Zero balance. Overall, super quick, super easy. And this is from someone that has never sold a vehicle before! I got more money from Carvana than Car Max and various Toyota dealerships. Nice! Inside, is like a high tech machine inspired by the Japanese. The rotating platforms is amazing to watch. You can stick around and watch if you like. It's neat. All the cars you see inside the glass tower are all sold already. They're just protected from the elements for the buyers so they're not sitting outside collecting dust and getting dirty. Will I go there again to sell future vehicles? Yes. And I've already made a couple of referrals already. Will I buy a car from them? Most likely not. I prefer new cars. Always.

Worst company on my life , my first experience was the worst , i got a car Ford escape 2020 a…read moreSaturday and next two days , 4 recalls , light engine on , wrench light on , and worn and bald tires, they want me to wait 1 entire week for the repairing without a car to use, then exhaust and disappointment for the issues i try it to exchange for another of their cars , telling them that i don't wanna have another issue with the new car for exchange, and the next that happen the other car that i pick that was a nissan kicks 2020 they found a issue, that need it to wait 2 weeks for get that car!!!!!! Soooo what type of car this company provides??? its seems lemons cars , i really dont recommend to buy cars from here , have a lot of issues , the only thing that they said is we are sorry , and that you can change your car for other one, that not at all a solution. At least the people from call center are good , but its seems that the cars no!!! At the moment my problem had no solution yet, i have the car with problem atm and no other car to use.

Gab repaired my transmission and went above and beyond the call of duty. He is an honest man. I…read morehighly recommend Gabriel Mitri.

2013 Ford F150 XLT. Gabriel was great to deal with. Smooth transaction from start to finish.read more

After spending three days viewing vehicles, test driving, calling, working numbers, and coming up…read moreshort, it turned out the best deal was right in our own backyard at Citrus Motors. We were on the hunt for an EV9 that matched our preferences, and came up against dealers unwilling to drop their dealer add-ons, unwilling to be transparent with numbers, and overall giving us bad vibes. Enter Citrus Motors Kia. A phone call from Walter and the manager and we were able to come to agreement on a brand new EV9 GT Line. We got there as they were closing up shop but the team stayed until we were ready to roll. Side note, this happens to be the second Kia we have purchased from this particular dealer. Last time, they were located elsewhere. The new facility on Guasti is clean and even the restrooms smell good. Cool decor, free water and coffee, a couple of vending machines, and comfortable seating are nice amenities while you wait. Also, this is the only dealer that has offered a clean and tech-savvy signing experience in my 25 years of car-buying (all electronic). And all the guys who helped us out were super cool. Shout out to Michael V. for being efficient, thorough, and professional. We forgive him for being a Niners fan. Walter was awesome, as well. The EV9 is a super cool vehicle and we're pleased to be an all EV household now. Two thumbs up, highly recommend

I recently visited Citrus Kia after receiving an email from the Used Car Department regarding an…read moreestimate to return my lease and purchase a new vehicle. Upon arrival, I was greeted by a very kind young lady in the service department who walked me over to speak with Justin in sales. Although Justin had been called to assist me, I overheard part of a phone conversation that made him seem uninterested in helping. I even asked the young lady if he was available to assist me that day, and she politely assured me that he was. I then went to get my daughter, since it is her car, and we waited to speak with someone. Fortunately, we were greeted by Oscar -- and he completely turned the experience around. Oscar was outstanding. Professional, knowledgeable, patient, and genuinely helpful. He truly did his best to assist us and made us feel valued as customers. If Oscar had been the only person we dealt with, I would have gladly given this dealership a 10 out of 10. Shoutout to Oscar for exceptional service. I hope Citrus Kia recognizes and appreciates him. I only buy from people I trust and who know how to treat their customers -- and Oscar absolutely earned that trust. Thank you, Oscar. Wishing you a lifetime of success!

Jay is a fantastic guy to work with. Jay has helped with getting cars and working on our cars for…read morethe past 20 plus years. We recommend reaching out to him when you are looking to buy a car.

Working with Inland Valley Auto was such a great experience! Jay made the car shopping process…read moreextremely easy and he truly has a passion for cars. Everyone on his team has been great and has extensive knowledge, especially Mario, one of the technicians. Would recommend!

I recently purchased my Audi Q4 e-tron and I couldn't be more thrilled -- not just with the car…read moreitself, but with the exceptional team that made the entire experience wonderful! From the moment I walked in, Tanya, Jack, and Farzy were professional, attentive, and truly went above and beyond to help me find the perfect vehicle. They answered every question, made sure I understood all the features, and made the whole process smooth and enjoyable. And a huge shout-out to Di -- who deserves special recognition for making a small but incredibly thoughtful gesture. When my wife was feeling a little worn out from all the paperwork, Di actually went down the street and picked her up a Diet Coke. That kind of personal care and kindness went a long way and really made us feel appreciated as customers. As for the Audi Q4... what a vehicle! It's stylish, comfortable, and packed with great tech and performance -- a perfect blend of luxury and everyday usability that makes every drive enjoyable. The smooth ride, advanced features, and premium feel have totally exceeded our expectations. Huge thanks again to Tanya, Jack, Farzy, and Di for making this an amazing car-buying experience. I highly recommend them -- and this car -- to anyone looking for top-notch service and a fantastic vehicle!

January 30, 2026 (update)…read more I've had good experiences at the Audi Ontario Service Dept. before, especially with Brandon and Ralph, who were fantastic. Unfortunately, my visit on Friday, the 23rd, left me frustrated. I arrived for my 7:15 a.m. appointment on time, but no one acknowledged me initially, despite making eye contact with associates who were chatting. I stood there unsure of where to go until Ramon eventually spoke to me from his desk without getting up. The interaction felt distant and condescending, especially when he questioned the batteries in my key fob as if I had chosen something subpar. He also stood uncomfortably close at one point. When I mentioned a gas tank issue, he suggested we drive to a gas station, which had never been discussed beforehand. After the paperwork was completed, I drove off in the loaner only to realize the gas tank was nearly empty, showing about 35 miles left. It was inconvenient to have to refuel immediately when I was already trying to get to work. While Ramon did eventually assist and followed up later via text, the overall experience felt inconsistent. I also noticed other customers receiving faster and more accommodating service. I know Audi Ontario is capable of excellent service, as Brandon and Ralph have shown, but this visit left me questioning the consistency of customer care. I hope for more uniform and respectful service in the future. November 6, 2025 (initial) I recently had the pleasure of purchasing my first Audi at Audi Ontario, and I have to say Tania was absolutely outstanding. From the very beginning, she was amiable, friendly, and incredibly courteous. Tania was always straightforward and clear, which made the whole process so much easier and stress-free. What really stood out was how transparent and honest she was. I never felt like I was being given the runaround or any kind of sales pressure. She really made me feel like I was talking to a friend, someone who had my best interests at heart. Tania was also super knowledgeable about every detail. She walked me through the different models and trims, answered all my questions with ease, and made sure I understood everything from start to finish. She was the one who handed me my keys at the end, and that full-circle experience was just fantastic. In short, Tania turned what could have been a nerve-wracking first Audi purchase into a genuinely enjoyable experience. If there's anyone who deserves to be highlighted or featured for outstanding customer service, it's definitely her. Thanks again, Tania!