Friends, don't sleep on this establishment!!! This was the best burger we've ever had... and we've eaten a lot of burgers so I'm not saying that flippantly!! You can upgrade to wagyu but honestly, you don't even need to. It's very family friendly and has a good kid's menu with very generous portion sizes. Even though it's a hole in the wall... they offer 1 table for 6 and 2 tables for 8. Our family of 6 ate there for a super reasonable price & brought home leftovers!! The fries are delicious too. Fresh cut and seasoned perfectly. We'll make sure and visit every time we're in town! read more

Ground Restaurant - Fun color changing cups make for a fun keepsake! - Burgers Near Me - Franklin, Tennessee

Ordered from here a couple of months ago and it was great. Ordered tonight via Dash. Fries cold, lettuce looked like it had been frozen then thawed. Brown and nasty. You HAD to have seen that when assembling. Gross not appetizing. read more

This was an adorable little restaurant. They are a counter ordering service restaurant with a small dine in area. The restaurant was clean and staff was very friendly. The chicken tenders with a twist were delicious with a good amount of spice and fried crispiness! The house made ranch and spicy ranch were amazing! Highly recommend as dipping sauce or on a fresh salad! Sweet and smokey burger was tender and juicy with good amount of toppings. Their house made bbq sauce was great on the burger and great as a side to dip in. Fries were delicious! Tasted fresh and crispy with good amount of seasonings Highly recommend if you're craving a burger or tenders! read more

Ground Restaurant - Hot chicken tenders with a twist and a side ground salad - Burgers Near Me - Franklin, Tennessee

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This place was amazing! Came here and was not disappointed. The service was GREAT and the attention to detail was on point. Highly recommend! read more

Ground Restaurant - Hot DIYW Chicken Sandwich - Burgers Near Me - Franklin, Tennessee

Burgers are definitely good but extras are pricy. If you choose to substitute tater tots for fries, they charge extra. If you want a soda, the charge is now $4. Lunch for 2 - cheeseburgers, fries (or tots) and two drinks was almost $40. Too much for a burger joint. read more

Burgers are always delicious. We've never had a bad burger here! Even if an ingredient is missing, they always do a good job to make it right. That's actually the case with everything they do. They just want people to get their food and like it, and any time we've said something, they've done something. This is a great spot with a great crew running it. Keep up the good work! We love bringing people here read more

OK...my wife and I have been "aggressively" checking out new places, so that made this a place an incredible find. We ordered their burger with a Wagu beef upgrade and it did not disappoint. Great food, great service and great vibe. If you're in the area, this is a "must stop". read more

We found this place online and we are so glad we did. My son had the BBQ burger with fries and I had a cheeseburger with sweet potato fries. Both were excellent and cooked just right! The menu had a lot of other things such as salads, chicken The 2 People behind the counter were super nice! We will be back! read more

I know these might be fighting words in the ultra competitive greater Nashville restaurant scene but Ground-West might have the best burgers in the area. Creative, fresh and grilled perfectly. I love the add-ons too (always need more jalapeños even with the four alarm burger). The bun holds up to the goodness of the burger and all the add-ons. You can get a fork but hey this sandwich won't come apart on you. You order at the counter, and it can be cramped and tight (the place needs more room). But that little bit of hassle is more than compensated by great counter service. These guys will take care of you. You can get a full baked potato as your side (my recommendation) but the fries are fresh, Seasoned well, and very tasty. If you are in a rush, or want more elbow room, take out is a breeze here. read more

Ground Restaurant - The double four alarm and fries - Burgers Near Me - Franklin, Tennessee

We placed our order online. As soon as we arrived and walked in , we were greeted by the staff . Our order was ready , and we were on our way. Always GREAT @ Ground! read more

Literally the best burgers in town. So good! Not a ton of seating inside but to go is just as good. The staff is also really nice and friendly read more

Quick, delicious, friendly. Gluten free bun was also an option, which made it an extra fantastic experience. read more

Ground Restaurant - Pioneer burger and five Alarm burger - Burgers Near Me - Franklin, Tennessee

Stopped by "ground" while checking out Franklin with my parents. Close to downtown Franklin if you're looking for a good burger place close by for a reasonable price. I got the gringo burger and the French fries. Both were good, burger is cooked medium well and made fresh. Could have used more flavor in the sauce. The fries were good and fresh as well. Overall good place, but not the best burger I've ever had. read more

Ground Restaurant - Gringo - Burgers Near Me - Franklin, Tennessee

Great food will be back again! Got the patty melt and it didn't disappoint Also some fired pickles and their sweet potato fries that I would also get again read more

Ground Restaurant - Fried Pickles - Burgers Near Me - Franklin, Tennessee

We wanted to love this place. It was our first time here. For us it was a major disappointment. I ordered the shrimp poorboy sandwich. The shrimp were very large and way over cooked. My first sweet potato was undercooked and my 2nd was stringy. *picture My spouse had a cheeseburger and didn't care for it. He loves Corner Pubs Burgers. read more

Ground Restaurant - Burgers Near Me - Franklin, Tennessee

Food is amazing and the area and restaurant are very nice. Great customer service!! Food was ready when I arrived and was kept in a cooler.

My husband had the four alarm burger with fries, I had the grilled cheese with tater tots. The service was terrific. I requested a customization on my sandwich and it was no problem. We ate outside and except for the flies, it was nice. read more

The most delicious burgers and hand cut fries. You order your food on a screen and food is brought to your table if you choose to dine in. Food came out very quickly. read more

Stopped in for lunch. We ordered the Sweet & Smokey Barbecue Burger, the Ground Melt and the Buffalo Chicken sandwich with a few beers. Service was super friendly and they have some awesome drink cups the change colors. The kids liked them a lot. read more

The burger was pretty good, to be honest. It's a self-serve type of order system, so to pay $45 for two burgers, two drinks and a baked potato was excessive to me. The staff was friendly especially considering we walked in under an hour of closing time. I'd probably go back but I wouldn't make a special trip. read more

They never answer their phone and my last orders are incorrect. So I have to physically go back into this restaurant that I'm unhappy with and place another order to get the corrected order. What a racket. Get your act together and answer your phone. Also make sure you togo order in correct. Don't do any to go orders with this business. read more

This place is the real deal Holyfield. I had the Four Alarm burger and no joke, it was one of the best burgers I've had in a very long time. Perfect amount of heat, cooked perfectly. Will be back! read more

Ground Restaurant - Four alarm burger - Burgers Near Me - Franklin, Tennessee

I wanted to try the new burger joint across the street from my office so my coworkers and I ventured out to survey the foods. Survey says "best burger in Franklin!" Lets get into the details. The ambiance is fast casual with neutral colors and the potato in the Ground as their symbol of amazing food. It is counter service and you pick up your food when your number is called. The food...I ordered the Swiss mushroom burger with sweet potato fries. My burger was juicy and fully cooked which I never order but I wanted the authentic experience and went for it as is. The portobello mushrooms are sliced long and thing which makes them the perfect burger topping. The bacon was very crispy and you get two thick strips. The bun is homemade I swear! My burger was all that I wanted: flavorful with fresh ingredients. My sweet potato fries were crispy and salty to balance the homemade apple butter to dip them in. The apple butter was thick and cinnamon rich but not overly sweet. To top it off the service is outstanding. We did not feel rushed, got great recommendations from our cashier and after our meal he checked on us and every single table. Good food and good service is all I ask. Thank you Ground for delivering. read more

Ground Restaurant - Swiss bacon burger - Burgers Near Me - Franklin, Tennessee

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Best burger in Franklin! I've tried burger up, burger dandy, and ole b joyful which are all good but this place just has the best burger. The cooks in the back are focused on cooking they don't really have a front line service for me to comment on. read more

Great place for burgers, fries, etc. Glad it's so close to my house, for when I just need a burger!

Whoa, this place sucked. I honestly have no clue how it has such a good rating; I feel a literal moral obligation to review this place. First, this place was dirty. Like, real dirty. Not "diner dirty," either. It just looked like nothing got clean, ever. Second and more importantly, the food was so, so bad. We got a burger, a hot chicken sandwich, fries, sweet potato fries, fries mushrooms, and fried pickles. The burger was embarrassing. One tiny, thin, burnt patty, with a stale, greasy bun, and some onion rings that had no onion to speak of--just thick, flavorless batter. Gross. The hot chicken sandwich wasn't a hot chicken sandwich at all--just a mealy fried chicken breast (no crispness here), dunked in buffalo sauce. The fried pickles were decent--i ended up eating all of them instead of my burger. The mushrooms and fries, though, were just bad. Nothing to say here except that we ate a few and decided they weren't worth watching. Maybe the other location is better? Or maybe staff has changed over for the much much worse? But I can't figure out how this place could POSSIBLY have such a good rating. We've visited 10 restaurants while visiting Franklin, and this is at the very bottom of the list. If you're looking for good food while visiting, check out 55 South; it's our favorite spot in Franklin so far. read more

Just finished off a Cubano Burger and Sweet Potato fries- both were well seasoned, cooked perfectly and very tasty!

So we ordered burgers from ground several weeks ago. They got our order wrong and we called for a refund of the wrong things in the order. They said they would refund our money. Great! Weeks later, still no refund but we like Ground so go back, in person with receipt in hand and are told no dice, they can't comp one of the burgers in our order or refund our money. In addition, they were unable to make our current order as requested (for example two fish filets on the fish sandwich). Such a shame that they can't empower their employees to do what is right nor make an order as requested (we were happy to pay extra just for the record). So unfortunately we can now cross Ground off the list. A shame since we do actually like the food but this service and challenge with getting a refund for their mistake should simply not be happening read more

UPDATE 8-15-2020 RUN AWAY. RUN AWAY. RUN AWAY. We decided to give it another go... Big mistake. This time they not only screwed up every item in the order, but this was a delivery order. When it arrived missing the $5 extra patty, I tried to call. No answer. Got in my car and drove all the way there, to find the restaurant empty. Went in to complain, and found myself getting yelled at by some douchebag named Dan. This idiot went full agro, puffing his chest, stretching his arms out, and screaming. It wasn't until I mentioned contacting the owner that he shut up. NEVER AGAIN! RUNN AWAY AS FAST AS YOU CAN! Placed a pick up order over the phone and arrived right on time, actually saw my patties coming ooff the griddle... where they sat on a plate... for literally 20 min. That's how long it took for them to box them and take my money. Then a quick trip home, ready to dive into a burger. Needless to say, they were ice cubes, as were the fries. To top it off the patty and bun were burnt to a crisp. Well past the medium-well they state they target. Oh and they screwed up the toppings on on all 3 burgers! I'd rather eat at Burger King! read more

My new Franklin favorite (no pun intended RE: "NEW Franklin" lol. This food is awesome! The chefs carefully and meticulously prepare it to order right in front of you. It's obvious that they take great pride in preparing every single item. Everything I've ordered here is SO delicious! Bravo! read more

Ground Restaurant - Burgers Near Me - Franklin, Tennessee

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Ok- I am LOUD about how much I love the apple butter here. Order the sweet potato fries with apple butter, you'll thank me. But! Just had the spicy ranch! Geez!! So good! Everything is amazing here. read more

This is our favorite burger spot around. I love spicy burger (four alarm fire) and fries are good too. Good prices for cool springs. read more

Ground Restaurant - Four Alarm Fire Burger - Burgers Near Me - Franklin, Tennessee

Such good food. Black and Blue burger was delicious. Fresh tasting n a grilled bun. The fries were perfect. Highly recommend.

Service was amazing, I had an issue with my delivery order which Matthew immediately reached out about and we had a nice conversation. Will have to try in person next time vs a delivery app. read more

The hamburgers are some of the best around as well as their fries. My wife really likes there salads

Best fried mushrooms in America! Aaron here is a real chef. The burgers are spot-on and reasonably-priced. My favorite is the mushroom Swiss with bacon. A mountain of fries - but I switch them out for the mushrooms. Ask for a side of home-made ranch and bbq. The chicken tender salad is also big and the veggies are House-cut. Wow read more

Ground Restaurant - Massive, utterly amazing fried chicken sandwich with equally good fried pickles & ranch. WOW - Burgers Near Me - Franklin, Tennessee

Ordered chicken wings to go from the Franklin branch and couldn't eat 3-4 chicken wings because they were raw. read more

Ground Restaurant - Chicken wings - Burgers Near Me - Franklin, Tennessee

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This place is absolutely delicious. We were visiting from Las Vegas and was site seeing downtown of Franklin. It was lunch time so we looked for some places. Cute little place and tables outside also. The food is the best! read more

Great burger joint. Large juicy burger and fries. Service is prompt. Reminds me of my childhood burgers in Houston.

This place is hard to find and tough to beat. The hamburgers and fries are made to order. The restaurant is counter service. We eat there every chance we get and we live on the other side of Nashville. read more