We started having Greenleaf come to our home every other month for basic pest control maintenance. The first few times they came, they ran out of water for their solution & asked if they could use our hose water. It was a little frustrating that they were not more prepared for their route and needed to re-up their water supply as we are already paying for their service & shouldn't have to add more money on with our water bill (private water is expensive). Since their service started, we have seen a lot of pests who have got in contact with the solution, which means that it works! The unfortunate thing, however is that we have received pests inside our home (which I thought wouldn't happen since they were spraying outside). Overall, if we could go back, we would go with a different company that is a little cheaper & comes around more often than every other month. read more

These guys have been coming out quarterly for years to my house to keep the critters (read: scorpions and spiders) at bay. Success rate is pretty damn good. Better success rate than a Phoenix Weather Forecaster during the monsoon season. I can't speak to the natural formula they use but I do know its less toxic than Roundup or some of the usual suspects found in the big box stores. The main reason I've stayed with them over the years is the first rate service. Love the email messages reminding me of an upcoming service and they are always so accommodating if I need to reschedule. I know how hard it is to find good help, must be damn near impossible to find anyone that wants to lug around a hose and spray chemicals all day. But they do and they are some of the finest people I've ever had service my home. Always profession, polite, clean, and prompt. PJ came today and he was a joy to talk to and his recap of what he performed was greatly appreciated. I'm sure there are lots of these pest control business here in the Valley but there is only one in my book, Well done! read more

I have been using Greenleaf now for a few years and have not had any pest issues which includes termites. However, the issue I do have is with their auto-renewal. I recently had a termite inspection for the annual renewal and the tech came and did not find any termites. The next day, they just took the money out of my account with no notice as to how much the renewal would be or the fact that they were going to take the money. I am currently looking at another Pest Control service. Who knows, I might find a better deal elsewhere. read more

The company says you signed an agreement just by opening an email. I did not check any boxes or sign as I wanted to see how the service went.. after my first appt. I was then charged the next monthly fee without service being done.. I called and asked for refund as not satisfied with the way they conduct business.. the refund was denied as they say agreement signed.. again nothing was signed.. will report to theBBB. read more

Be very careful with Greenleaf Pest Control. There business practices are deceptive and unethical. You can ask for a one time visit for which you will be charged at least $150, but they aren't done with you yet. The very next month , they will send you a text message asking you if you want to CANCEL your service with them. If you don't respond to the CANCELLATION, they will come out again , spray your yard , and charge you another $150. Dirty tactics. Left a foul taste in my mouth. read more

Efficient, thorough, although the front end sales presentation is a little too aggressive.

James, our exterminator , provided top notch service yesterday morning. He is a great representative from Green-leaf pest control. He took his time and did a thorough job! Great demeanor and very friendly. I recommend Green-Leaf for your monthly pest control services. Keep up the great work! read more

Steer clear and use another company. We contacted Green Leaf to do pest control at our residence. They asked us to sign a contract to start services so we agreed. Unfortunately, we didn't read the fine print that there is an extremely long obligation to use their services. We were in a lease and ended up moving once our lease was over. Green Leaf said that even though we had moved, we were still required to pay for services that we were not using. They offered to transfer services, however, we moved from a house to an apartment, of which we did not need pest control since we are in a penthouse on the top floor. I would steer clear of any company like this that doesn't offer quality customer service. Instead of keeping a customer for a lifetime and opening up the door to using them again once we move back into a house in the future, their deceptive contracts ended up screwing us in the long term. Steer clear and find another company. read more

The service Greenleaf offers is inconsistent at best depending on the technician sent to service your house and also depending on the person who answers the phone. The last technician came out when I wasn't home, sprayed two lines around the perimeter of my house (see photos) and left. I called to have them redo the service, we set up another appointment between 12-4 on Saturday, 9/17/22. They called over an hour earlier than scheduled to come by at which time I was not home (since I do have other committments). They refused to send the technician back out during the scheduled appointment time. Then, they refused to reschedule another appointment with another 4 hour window for me later on in the week. The woman who answered the phone said she could only give me notice the morning of the appointment. What companies conduct business this way? If I have a doctor's appointment scheduled, and they call with a conflicting time, am I supposed to cancel my doctor's appointment because they can't schedule, and honor, their appointment times? I'm calling the bank to do a charge back. I'm not paying $99 dollars for two lines of spray that cost, at best, $2.00 and for less than an hour of the technician's time. It'll be interesting to see how well they perform when they lose their $99. read more

Greenleaf Pest Control - This and the other photo show the extent of Greenleaf's pest control spray on my last bi-monthly visit. This is the front porch door. - Pest Control Near Me - Surprise, Arizona

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At this point I told them I don't want their services 4 times because their reviews on Yelp are not good. They still continue to send pushy aggressive sales people who can show up at anytime of day. The only way to get them to leave is to close the door in their face. read more

Technician didn't wear a mask inside my home even though Arizona is the Covid hotspot right now! Usually I love their professionalism but I am utterly disappointed and afraid for my family's health. While my baby and I sat in a different room, my husband stayed to escort him to where we wanted sprayed for maintenance. We only had him spray the hallways and living room and I could hear him talking loudly to my husband as he worked, possibly contaminating my home. I am at-risk because of my chronic bronchitis, my son is small and my husband is the breadwinner since I got laid off back in April. We can't afford these kinds of risks, especially at the hands of someone else. I sincerely hope we and other families houses he's been to don't get seriously ill from his lack of care and concern for other health! read more

If you are someone who is concerned with the quality of person who you allow into your home, I would not use Greenleaf Pest Control. We had a technician come to spray inside our home last week. We asked him not to go into any rooms, only spray the common areas. The technician said that he saw a scorpion at the entryway to my son's room, opened the door, grabbed the scorpion and flushed it down our toilet. After he left, my son realized that a large chunk of his birthday money was missing. That birthday money was at the entryway of his bedroom. The toilet that the technician said he flushed the scorpion down has not been functional for a few days, so the story about the scorpion down the toilet was clearly fabricated and used as an explanation as to why he was in the bedroom. We reported this to Greenleaf and they offered to credit our account for the money that was taken ($120). Unfortunately we did not take advantage of this because we do not trust Greenleaf to take the necessary precautions to background check and hire safe people. We had to cancel their services. The technician is still working for their company. Please be alert while these people are in your home, or better yet, use a company who cares about the safety of their customers read more

Greenleaf pest control is an unprofessional and predatory company. Their sales person will lie through their teeth to get you to sign up. If you're considering working with them stay far, far away and hire someone else. Would not recommend. read more

Be careful when u sign the contract, the sales person convinced me to go with this company because they can service up to two houses in one account, I got first service then I ask them to service my other house, they refused. When I call the office the lady is nice to waive my termination fee but I have to pay $149 for the one service. My advice what ever the salesperson said must include in the contract. read more

Today, Douglas came to spray our property. He is a gold star employee!!! We told him about a praying mantis that was on our screen...he told us the spray might kill him. Before we could even move, he rescued that mantis by relocating him!! He's a true asset to your company! read more

Great company! Great people! Never been disappointed. I have been a loyal customer for years and they have taken very good care of me and especially during this rough time everyone is facing. The techs are incredibly knowledgeable and professional always. read more

Very bad business practices They forged my signature on a contract then stated that I verbally gave consent on a recorded line to which I never gave my consent to be recorded. Then stated that in the state of Arizona they do not legally have to notify the customer that the call is being recorded. Okay so maybe legally they don't have too, but is that really the right thing to do? They did not stick to the contract that I have a copy of. They stated that it was my fault that the contract was not in the correct dates. They randomly pick a day and expect you to be available to come out for service. It takes at least 15 minutes on hold every time you call to speak to a human. Besides whats listed above, the service was decent. No pest issues. However, because of their terrible business practices I will not be dealing with this company ever again. read more

Salesman knocked on my door despite my conspicuous and unambiguous "No Solicitors" sign and he proceeded to solicit Greenleaf's services. Even after I asked him if had seen the sign, to which he said he did, he kept going on about Greenleaf's service. I offered him a water and sent him on his disrespectful way. read more

I would not give them a one star if it was a option, Do not, I repeat do not employ this company, they are underhanded, lie, and try to lock you into a year service for sub par service. A rep claiming to be an owner stopped by on a rainy day, we had just moved in, said they were doing all the properties not sold and common areas and since they were here for couple days any home owners could get property sprayed for free if we paid for the chemicals, sounds fair, he said it was around 55-65 cost for chemicals, which sounded fair to me for a one time spray. So I signed them up to do it. Come to find out, the rep was a lier, just a underhanded salesman, and the company is trying to say we signed a year service contract, which i may have it was on a ipad and only showed the 65 charge. They came out once and sprayed, must have been 90%water and 10% chemicals, because it killed nothing, I have locked my gate since and serviced my property myself. I have also told the mgr there what happened and told them not to come on my property i did not want any annual service and it was not explained that way, he said he understood and would take care of it. Now they are trying to charge me a 250 early termination for a service i have never recieved and was lied to about in the beginning. I will be taking this to the BBB and small claims court, along with having a poster placed in our community board to deter use of this c ompany, also putting "warning" on my sites and all facebook and instagram. This little stunt is going to cost them more than 250. Again do not use this company, everything is automated and its just bs contract they are promoting not a good service, they ofgfer to come out as many times as needed, but if you did it right the first time, why would you have to go back a bunch of times or say you would upfront? escalante suprise Good try read more

Courteous and efficient at their job. As always re-arranged any outside furniture when the finish up. Plus - on-going positive pest control results. Also did a quick termite investigation (we also subscribe fir their termite services). read more

just received an e-mail from Greenleaf Pest Control raising my Qtr service from $70 a QTR to $117. I've used them for the last 8 years and even with all the higher costs these days, this is still outrageous. Any other pest control company, please feel free to reach out, you will have new business. read more

This company is a complete scam. They forged my signature and never told me that there was a contract involved with this service. They made it seem like it was just a normal service that I could cancel at anytime. When looking at the service agreement they have on file it shows a signature that does not even match my ID. Be aware of Andrew he is a scammer that never mentions any contract and forged my signature. The workers barley spray your house and they charge you $50 a month and only come by once every 2 months. So technically you are paying $100 everytime they come. They half ass the work and sometimes do not even spray your entire home. What a scam of a company read more

Received an email my account was closed due to not being serviced in awhile. I called them and said you guys were just out here the other month why is it canceled? They stated the visit had been marked wrong in their system so was missed that they could reinstate my account but I owed $60 for the service I had been given. I pay $60 to have my entire house sprayed. When they came out they literally placed 3 ant baits in my pantry and left. They did not go anywhere else in my house. After some back and forth they finally say okay we can come back out and treat your entire house this time for the same $60. This was okay with me. I explain I'm headed out of town for vacation and they state this won't be a problem. Fast forward to trying to actually schedule that visit. I'm told it won't actually count as a re-spray. And by the way they raised their price to $99. That even though they told me my vacation wouldn't be an issue it's now been too long. So I just paid $60 for (3) total of maybe $10 commercially available ant baits to be placed because the tech decided to not treat the whole house and if I want the job done correctly I'd have to pay $99 after being told they'd make it right Front office is a mess. Apparently I should have let them cancel the account initially because instead I got overcharged for bringing to their attention someone had came by recently. I don't expect something for nothing so I understand I owe something for the ant baits. But don't charge me the amount for my entire house PLUS outside when you dropped by for 5 minutes. Don't tell me you will make it right just to backtrack. Account canceled. read more

I had three different sales people telling me three different things. I had very good questions and I was lied to they came out and sprayed my whole yard was yellow nothing ever died my dog got sick and I'm barely getting better now. I've been so sick from whatever they are spraying they tell you that it won't harm your animals and it won't harm you and don't let the dogs out there for 20 minutes then it went to 45 minutes and then they said for two hours nothing dried up and blue away. I still have several weeds. They won't break the contract, which really shouldn't even be a contract. They are a joke. I don't know how they are still in business but by looking at the stars, I can see how bad that their services are. They really sound great, but they're not good luck. read more

This service has been awful. We had a very nice door to door sales kid come to our home. Being in sales my self, I felt for him. We had been talking about needing a pest control service, so we figured we'd give him a break and give them a try. We signed up for a year. Seemed like a good deal. The first service was scheduled for that weekend. They were supposed to do inside and out. I have a dog in my backyard and we were home all day (the joys of covid-times). Around lunch time, I opened my front door to go get something from my car and a couple sticky bug traps were shoved in my door. Dog never barked, so no one could have been out back. We never heard a knock or doorbell or got a phone call, so definitely no one inside. So, they dropped off bug traps to pretend they did something? We were confused. We called the company and the owner Daniel, I think it was, apologized and scheduled someone to come out like 2 days later. Great! Personal phone call from ownership, quick response, apologetic. Overall great customer service. Being in the industry, I get things happen. Response is key. The day they were supposed to be here, I stayed home to work to make sure that they were let in and everything went well. No one showed up. I called into the office, agitated at this point. The lady's response was a snarky, "it's not our fault, our computers are down." Well, it's not my fault either. I said, I get it is not your fault and I don't want to be rude but after two failed attempts we are going to take our business elsewhere. She said that's fine but there will be a $250 cancellation fee. FOR WHAT? $250 to cancel because you never showed up and preformed the agreed to service??? At this point I'm furious. She would not transfer me to the owner whom we spoke with prior. I told her they did not have authorization to charge my card, and she said ok well it will go to collections if you don't pay it. I said "you were never here." She said "we have pictures that we were, would you like me to send them to you?" I said yes. Guess what? I never received them. This all happens about 2 months ago. Guess what? I log into my bank today that they pulled an unauthorized $250 from my account. I called in and they are refunding it in 5-7 business days (so I'm out $250 for a week? Fantastic...), but are not clearing the cancellation fee. The girl said "I don't have authorization to do that. I'll tell my manager. Have a great day" I just want out from this contract. Do not use these guys. The office staff is rude, unreasonable, and unprofessional. read more

After reaching out to Greenleaf, I received a message that said they would refund the service amount for this month, because they didn't notate that I'd asked to skip a month. I haven't seen the refund yet, but it probably takes a couple days. I will update it when that happens. I was happy they got back to me today and it sounds promising. read more

These guys are very thorough, very professional and really nice. I've yet to see any bugs inside my house and I'm very grateful for that!

About two weeks after I moved into the new home I purchased, a man from Greenleaf Pest named Nate showed up at my front door unannounced, despite having "No Solicitation" signs. He claimed the previous owner had been using their services, and extended a "special deal" to continue service for me. After providing him my number to establish a communication chain, I reached out to the seller and asked for confirmation. She had NEVER used this guy before in the entire time she owned the house (20 years). I immediately contacted Nate and asked him to re-confirm that the previous seller used his services, to which he replied yes. After calling him out on this blatant lie, he stated he was just going off what his app said about the property address. So you have one of two scenarios here: 1) Nate lied about lying, because his company trained him to do this to obtain new customers, or 2) Nate is telling the truth, and his company disperses false information to obtain new customers. In both cases, Greenleaf is trash. I'd give it a coin toss as to whether Nate is too. read more

We have used GreenLeaf for about four years. If we see scorpions we call them back. And they come spray again at no charge. They are friendly, hard working, professionals that keep their word. After all scorpions are in the desert; I'm glad GreenLeaf are too. Jack & Vera read more

I have been using green leaf pest (and weed) control for about nine years and have always been pleased with their service. Their technicians are always on time and always very courteous. In addition, if I ever have any issues (very rare) with their service, they attend to those right away. I always recommend green leaf when I have an opportunity. read more

Buyer beware!!! Greenleaf is ALL about the money$$$. They have a ONE year service contract with a $250 early termination fee! I'm switching to a family owned local business... Jitterbug Pest solutions! If they can't earn your service business...then they will make you PAY if you try to leave. In the year 2019 what a terrible business model! read more

Greenleaf Pest Control - Proof Greenleaf is all about the Benjamins $$$ instead of earning the right the old fashioned way! - Pest Control Near Me - Surprise, Arizona

Received monthly service on 10/25/19. Had phone call alert half an hour in advance of technicians arrival, as usual. The tech, Jesus, was very professional and got my input on the scope of the service we wanted and discussed how he would proceed. He was very thorough in application of the pesticide in all the designated areas. When done he went over everything he'd done and we discussed any observations he'd made in traps, etc. A great job in my opinion. Overall service has been excellent. A couple times when we've found scorpions in the house we have had return visits which have seemed to solve the problem in all cases. Responsiveness in theses has been outstanding. Have been customers for about 16 months. read more

Since using Greenleaf Pest Control I have seen just one scorpion and he was in his final minutes - outside on back patio, a few hours after the first visit. He was well on his way to scorpion heaven. That was a year ago and I haven't seen one since. Anthony C was exceptionally efficient and friendly. A big thank-you to him. read more

These guys (specifically Glenn) are RELENTLESS and UNPROFESSIONAL! Glenn is literally a running joke within my community due to his antics. I'm in Sales Management and have been since I've been able to work, here are some things I would NEVER allow from my team that Greenleaf practices: 1. When I answer my door don't call me by my name before you've introduced yourself or I've introduced myself to you. I have no idea how you've obtained my information (I'm assuming from the county assessor's website,) but it's unprofessional, creepy, and an invasion of privacy. 2. DO NOT LIE TO YOUR CUSTOMERS. You're a door-to-door sales person and you are already viewed a nuisance and as dishonest, it comes along with your job title, when you lie, you lose all credibility. Don't tell me you're treating all of my neighbor's houses and you would like to add me to the list to ensure our block doesn't have any issues. NEWS FLASH! We're neighbors, WE TALK! No one uses your service and EVERYONE finds you EXTREMELY annoying. THIS IS AN EXTREMELY SHADY SALES TACTIC! From all the reviews I've seen, it's probably to get you stuck in a contract, DON'T FALL FOR IT! 3. If you've been asked not to come back, DON'T COME BACK! At that point, YOU ARE TRESPASSING! read more

I have had several different techs come out and they all did a great job. However Dq (service tech) not only performed his duties well and with great communication skills, but he even gave me advice on methods of repelling bugs using household items. So, in between service visits I can at least do something preventative in the meantime. Great tech, keep him around! read more

We have been using this company for several months now and since they have been treating our house we have not any scorpions come visit. Before using them we would get about 7 scorpions a year that we found and I don't know how many we didn't find. The price is reasonable as it looks expensive $80 but it breaks down to $40 a month which I found to be worth keeping the pests away and have piece of mind. read more

Their service was horrible, their product didn't work and we ended up canceling with them. Paid the horrendous $250 cancelation fee TWO YEARS AGO only to be contacted by a debt collection agency today. I called GreenLeaf today and demanded they look at my account, to which they didn't have the cancelation on there, but instead insisted I owed them $90 before the account was sent to collections. What service precisely did I receive for $90? That was not my monthly fee, nor my bi-monthly fee. Untrustworthy company working with an incompetent debt collection agency that calls YEARS after your service has ended to surprise you with made-up fees. DO NOT DO BUSINESS WITH GREENLEAF. read more

I am always satisfied with Greenleaf! Elijah came today and did the interior/exterior. He was very friendly, patient, knowledgeable, and did a thorough job inside and out. He also checked with me before he added the sticky traps which I appreciate. My family and I have not seen any scorpions since we started with this company two years ago! read more

These guys came out yesterday to spray because I found some ants in the kitchen, the next day I found twice as many ants in my kitchen. They charged me 95 bucks for a one time spray and they want to set up a bi-monthly contract. Really bi-monthly? They wouldnt come out to make it right Im guess they use sugar water instead of bug spray-Not kidding guys 2 to 3 times as many ants the very next day. In response to reply: Hard to believe that you need an ongoing contract for ants, point blank your spray is weak..I shot them with some Black Flag roach and ant killer, and the little devils were gone for about 2 weeks....granted they returned, but not quite as many read more

These guys are awesome at letting us know of the next appt coming up. Every person that comes to spray our home is super respectful and so friendly. They are also very affordable compared to others. Our whole entire neighborhood uses it too, I give 4 out of 5 stars just because sometimes I see some made it into my home(dead already though). read more