Dane made switching pest control services so easy and pain free. His knowledge of the area and the services offered was outstanding. Thanks to him we were able to once again one up our neighbors the Schnebergers! (this is a good natured running joke with the neighbors) read more

I agree with most of these reviews. And if I could give 0 stars I would, as this company does not care about happy customers they only care about your money. Technicians are honestly good but office staff are terrible and agree with the fact that they always hide behind "Racheal". And this Racheal does not care about you at all, Unless she is able to help me now I will stand by this statement til some actions are taken to prove this statement wrong. I asked them to cancel and there's this $250 cancellation fee. Why should I have to pay to not receive a service? Im not asking for refund or anything why am i paying for a service I am not receiving and would like to cancel? I asked again since I have been struggling financially due to family member getting diagnosed with Parkinson's and Alzheimers and with myself getting into a car accident and having my car totaled. Ive been struggling and asked to cancel and waive the fee. They have waived fee's before with other customers. However they ignore my struggles and say "Out of courtesy" that they waived a $69 service however I never received service for that! Also on the contract its a "bimonthly" service and charge of $69 however they try and charge you every month $69 and come out once every 2-3 months and seems like I'm not the only one who noticed this early at least and tried to cancel. I have only received service twice and I am not asking for a refund. (They charged me 3 times though for 2 services. Then they charged me another $69 for some reason and told me to pay however I did not receive that service so why would I have to pay? Office staff and customer service lines are terrible. Sales person is also 100% deceiving. I'm pretty sure if all these people they talk too were told about a year contract and how you can't cancel whenever and you have to pay them $250 I know for a FACT they will not be signing up. This is ridiculous business tactic and when people are told to sign they should CLEARLY outline and communicate all terms. Beware people of this company as they will deceive you by being all friendly and get you stuck in this contract with a ridiculous $250 fee for a service that you never receive or them basically tying you back into their contract every-time you try and contact them. read more

Termite Treatment, at a fair price, by Dylan, for East Valley home! No price gouging. Great customer service by Dylan as he explained the process and termite treatment. No upselling like others on a monthly subscription fee. 1-year guarantee. This was the only company that had a guarantee: "All Greenleaf services are guaranteed! If you have any problems in between your regular scheduled visits" give them a call. Quote by phone to schedule an inspection. Pricing was fair. Email and phone followup on scheduling and final outcome of treatment. Will use Greenleaf Pest Control again. So far; so good with December 2025 treatment. read more

Was not home when they came. This is what I came home too. Claiming eco-friendly but I have serious questions.... White residue left around the house. Glue traps used 8 found in my garage and immediately found a small lizard in one when I got home. Totally inhumane and glue traps should be banned, I was thankfully able to unglue lizard after completing losing my sh*t. Receipt is saying i requested things I did not and Explicitly said not to do because of wildlife. All to say I will be terminating service tomorrow and will never be using them again. Do not use this company. They also say trained tech that are licensed...the tech today picture from receipt he couldn't be more than 18/19 years old. Oh and do not trust the salesman's coming to the door. Kade- door sales Benson- door sales Eric P- Tech read more

Greenleaf Pest Control - Lizard or gecko stuck to the glue trap. - Pest Control Near Me - Surprise, Arizona

Unfortunately, I tried to give them a chance and switched from an amazing company. I regretted it within 48 hours. Horrible communication paired with entitlement is insane. they breached contract by not showing during the initially scheduled time and thought I was supposed to drop everything to go home. Then, no one showed up for their termite treatment that was supposed to happen a couple of days later. To make it worse, they lied about providing the service. Our gates and garage are not accessible due to the number of dogs we have. There is not even a possibility of them getting past the side gat to do any aspect of the service. They are essentially scamming me out of over $600.00 after not ever completing a service and have begun making threats. At this point, I'm going to let it play out legally and have ceased all contact. Seriously, beware. They are going out of their way to leach as much money off of people as possible without actually having to do any work. read more

always do a good job . Kolsen came out to spray my house today & he was super nice & super understanding about specific areas I needed sprayed . read more

I called this business to get a treatment for scorpions. They offered annual contract about $770. Said I only wanted one treatment and if more would reg. Told we don't do one treatment and if so between $300/$400. Stay away what a rip off I'm sure they prey on sr what a great company read more

(5 Stars) Carter Broadman was my technication and always does a wonderful job, plus is very friendly and knowledgeable, I never have had a bug since using Greenleaf. I appreciate the job Carter does and he always keeps me up to date on if I need any extra service, so far I haven't, but feel better knowing Carter is keeping a watchful eye on my property as he is spraying. Thank you for having such conscientious employees! read more

Finally cancelled there service due to the last 4 times they came out they texted and said they couldnt do the back yard because my gate had a lock on it. I called them and reminded them where my lock box was and that they have the code on my account. How hard is it to make sure your techs have those codes. read more

Dear Greenleaf Pest Control Management, I recently had the pleasure of using Greenleaf Pest Control, and I'm thoroughly impressed. Alexander visited my home on two separate occasions to tackle a scorpion infestation that was making its way from the backyard into the house. A bit of context I'd like to share: I'm new to Arizona, having moved from Chicago, and I'm renting a home in Chandler. The transition has been challenging, but Alexander's service helped ease my concerns about pests in a new environment. From start to finish, Alexander demonstrated exceptional professionalism and expertise. He is incredibly knowledgeable about scorpions and pest behavior, and he took the time to patiently answer all of my questions and address every concern I had. His approach was both efficient and thorough--he worked methodically, explained what he was doing, and ensured I understood the treatment plan and safety considerations. What stood out most was Alexander's approachable and personable demeanor. He made what can be a stressful situation feel manageable, and his calm, friendly attitude put me at ease throughout the process. I appreciated his attentiveness to our home environment and his commitment to delivering lasting results. If you're dealing with a pest issue, I highly recommend Greenleaf Pest Control --especially if you're fortunate enough to work with Alexander. His knowledge, patience, efficiency, and personable nature make for an exceptional service experience. read more

DO NOT USE IF YOU OWN PETS!! These guys sprayed in an area I specifically said not to spray and in return ended up costing me a $1,200 vet bill for my pet tortoise. when I called to cancel their service they wanted me to pay an additional $250 fee. they show zero remorse for their actions and only want money. I have been receiving non stop phone calls and emails threatening me with collections etc if I don't pay them. the lady who answered the phone was very unprofessional. they are very petty. again DO NOT USE THEM! read more

Amun helped me find what I was looking for. I've been looking for some time, it was convenient that they were walking my neighborhood. I think it's a pretty decent price and I only got the bug spray ! read more

Feel free to use them for pests as I have not had issues with this service in 2 years. Do not use them for weeds. I had one gentleman come out and he sprayed my weeds and nothing happened in 2 weeks. I called back and they had another guy come out. To be clear, I walked both gentlemen to my back yard and showed them where I wanted them to spray. They saw weeds in my grass and decided to spray all over my yard. My grass is ruined thanks to them. This will cost me most likely hundreds of dollars to repair and all I got was a "Hey sorry we will cancel the service." No refund, no offer to repair the damage they did. Honestly just do not go with them for weeds. After walking them into the back and showing them where to spray, they have no excuse for what they did. Now I have to wait until middle of summer and HOPE the grass comes back if not I have to resod my yard. This is just shit customer service. You damaged something, you should offer to fix it or at the very least not charge the person and refund their money. read more

I wanted to give a shout out to Nick O. He came by to provide me w/ some great benefits for both weeds and bugs. The prices were reasonable compared to all the $$ I spend on spraying every month. It was just bad timing. I'll definitely consider in the future. Thank you Nick for taking the time to explain it all and being patient. read more

Total scam. Salesperson at the door quoted me what my monthly payment would be only to find out at the end when they were reading back what I was committing to was it was a bi-monthly service, charged MONTHLY. Told me that the service included weed control and it doesn't. Total misrepresentation. Don't fall for it. read more

I started service with them earlier this year, the service was mediocre, I always had bugs and could never really get rid of them, I'd give them a chance to do a better job with actual pest control, but not possible now. Now, our landlord is selling the home and so we can't renew our lease so we have to move, even though it's not our choice and the way we have to move in such short notice, green leaf still wants me to pay the 395$ cancelation fee, they took off $95 but thinking that really helps, is absurd. If I could keep the service or move the service I would but I cannot and it's not our decision. So I don't understand why this can't be an exception to the rule to waive the fee or just pay this last month but instead they are choosing to charge this outrageous fee that right now, Noone can afford. So thank you for really caring about your clients (sarcasm). You could survive without this ridiculous fee but you choose to hassle me for it while I have to find a new place to live for my family. I hope no one uses your services or signs your contracts, you don't care about people, you care about money and that is all. read more

0 stars, you better be very sure you want to be locked into a contract for 12 entire months because you'll have to pay a $250 fee to stop service. it is not worth it, there are many other pest control companies out there to choose from and they all use the same chemicals. i called to stop mine, not get a refund, just stop it and they won't without charging you the $250. they don't care about your circumstances all they want is your money read more

I tried switching over to save a few bucks and am paying the price. No issues with another pest control, but a rep convinced me based on savings. It should have been a red flag that you had to commit to a year. Someone who stands by their service should never force unhappy customers to continue what they aren't happy with, but maybe that's just me. I'm now scheduling supplemental visits in hopes their treatment takes effect, but hoping it's just this time of year. read more

This company operates like a bait-and-switch scam. The technician who came out told me he "found termite activity," but conveniently never showed me a single piece of proof. He then pushed their termite add-on and repeatedly promised there was NO contract, no commitment, and that I could cancel anytime. I asked multiple times because I do not do contracts, and he looked me in the face and assured me there wasn't one. That was a lie. Two months later, not only did they refuse to come back out when more termite activity was found, they suddenly claimed I was locked into a 12-month contract and demanded nearly $300 to cancel a service they won't even provide. So the truth is: They will say anything to get you signed up, then hide behind fine print and refuse to honor the service you're paying for. This is deceptive, unethical, and predatory business behavior. Selling a "no-contract service" and then trapping customers in a contract when they try to cancel is the definition of fraudulent sales practice. If you're considering this company, don't walk -- RUN the other way. There are plenty of pest control companies that don't rely on lies, broken promises, and surprise fees to make money read more

We had a massive cricket issue and Greenleaf came through quickly and the job was done in an hour - the exterminator was very kind, professional, and thorough. Still haven't had cricket issues in over 2 years. 10/10 recommend Greenleaf Pest Control. It was also very affordable for their services - especially on quick notice. I will be using them again. read more

Green leaf pest control really upset me. First the guy rushed through everything at my door and just flat out lied. Second, they charge me for even when they don't spray which I was told they would come every month, and then they show up at my house unannounced. I feel harrassed, and I am reporting to the BBB. They say I owe them $300.00 how serves weren't rendered, and they company is a joke. Please find services else where read more

Paid an exorbitant amount of money for a lack luster result. Weed services are horrible. Had weeds in the rocks everywhere.

I would never do service with this company ever again. Guy came to my door and kept trying to sale me on service. I kept telling him no but then he told me he would 0 out my mom account and my service will be free. Even though I didn't want to. I did it. Now they saying my mom account was never 0 out because they don't offer that I was stuck in a year contract. So not only did their door to door person lie.... read more

Deceptive marketing! $250 cancelation fee!! The salesmen will tell you there's no penalty for canceling service-- this is a lie. I ONLY hired them because I was assured I could cancel. I had just moved in, I'm alone with small children, I had pests, but unfortunately hadn't taken the time to do my homework on who to hire. HUGE regret. I had them out twice in a 2 week period, and never saw a difference in pests. The problem just continued getting worse (as in black widows in my garage, crickets inside the house, ants, etc). When I called to ask for emergent help, they couldn't get anyone out here until the weekend, 3-4 days away. So, I hired someone else and proceeded to cancel my contract with Greenleaf. That's when they informed me of the fee, saying I should've been aware because it was in an email (that I never received). They argued that I have to give them the opportunity to make it right and offered to have someone out sooner. At this point I was completely off-put by their business, and declined. They charged me $60 the next day, then another $250 several days later. People in my neighborhood have had similar experiences. This company is the worst. DO NOT hire Greenleaf Pest Control. read more

Poor service. The technicians don't even try when they come and spray as they just spray without regard to what they are actually spraying. The "buy-out" fee is $395 which is ridiculous to provide poor service and tax the customers who try to cancel. Would never recommend to friend. read more

Deeply Unsatisfied With Greenleaf Pest Control I'm writing this review because of ongoing issues with Greenleaf Pest Control's business practices, billing accuracy, and customer service. In mid-June, a salesperson came to my home (new development) despite a clearly posted no-solicitation sign. He rang the doorbell and knocked repeatedly while I was working from home. To get him to leave, I agreed to try the $1 one-month service he offered. I authorized only that trial month. They serviced my home only once inside and only twice total, yet they attempted to bill me for six months of service I did not authorize. When I disputed the charges, they told me the "early cancellation" fee would be $250--despite the fact that I never agreed to an ongoing contract. My interaction with Ashley in customer service was dismissive and unhelpful. There was no effort to problem-solve or resolve the dispute. I would not recommend Greenleaf Pest Control, especially to residents in new developments. Ignoring posted signs, misrepresenting services, and charging for months of work that never occurred are unacceptable business practices. read more

**SCAM SALESMAN TARGETING HOME BUYERS** ** DO NOT SIGN ANYTHING // $1dollar FREE TRIAL** **ITS ACTUALLY A 12 MONTH CONTRACT** **$250 cancellation FEE** Green leaf Pest Control use sleazy door-to-door Sales people to come to your house. Salesman came out & did the whole "we service your neighbors and we will be flushing them out which will cause you to have bugs" We also live in new builds which is another tactic, the salesman made it seem like it was part of the deal of moving in. Once I started questioning if they were contracted with the builders or HOA it became clear it wasn't a "free" thing. They discounted it down to $1 since We were new. My wife agreed to the $1 and signed the agreement. But turns out whatever she signed was for a 12 year service agreement contract. My wife later notices a bill each month of $61. When we call the customer service lady was very rude and kept saying she has voice recordings. The customer service lady deals with these types of situations all day so she was already super defensive and condescending. She said it would be a $250 cancellation fee on top of the $61.. FYI, the reviews on Google are fake. When you scroll past all of the fake reviews, you will see all of the 1 star reviews that are similar to what reviews you find on Yelp.. After the first service we had, Still found live insects (Scorpions & Spiders) around the house. I've read other reviews of the salesman targeting elderly people and being deceiving. Usually these types of company will fail in the long run. There are so many similar reviews that it will catch up to them. read more

Very misleading. poor service. worst pest control company. They do not care about their customers at all.

Nick was efficient and thorough. He took the time to ensure that everything I asked about was addressed. I appreciate Greenleaf's commitment to customer service. read more

Salesman came out & did the whole "we service your neighbors and we'll be flushing them out which will cause you to have bugs" We also live in new builds which is another tactic, the salesman made it seem like it was part of the deal of moving in. Once I started questioning if they were contracted with the builders or HOA it became clear it wasn't a "free" thing. They discounted it down to $1 since we were new to moving it. Said okay fine, once they go through & call the office to verify I find out it's a 12 mo contract! Thankfully you have 3 days to cancel which I immediately did. The gentleman seemed so nice and friendly but now it seems like this is just a tactic they utilize - even down to their spiel. I'm all for supporting local as a business owner myself but this is NOT the way to get repeat customers read more

The techs were fine but the guy that sold me the service neglected to tell me that it was $50 every month even though they only come out every other month. Fast talkers trying to make their quota. Can't get out of the contract for a year unless I pay them $250. Just have to be more careful with these companies, they will say anything to get you pulled in. Beware of the details left out. read more

Insisted that I sign a service agreement before we could do business. I don't think with only three and a half stars on Yelp they can be making those kinds of demands up front. Why would I sign up for a year without giving them a try first? read more

This company has spent the last several days harassing households in our neighborhood (a post in our neighborhood group on FB had over 110 responses related to this company's activities in our community). They ignore no solicitation signs, use high pressure sales tactics, refuse to take no for an answer, get combative and rude with homeowners who *repeatedly* say no thank you. I was specifically visited by someone who identified himself as "Devin" on a small scooter. He stated he represented Greenleaf and had signed up "a boat load" of my neighbors, to which I thanked him and politely said not interested. He went on about how he could save me money and wouldn't it be great to support a local business (he hadn't asked who we used nor what we paid, so not sure how he could have made this statement). I told him that I was happy with my current provider and wasn't interested in making a change. After about my fourth no thank you, I explained I needed to get back to work, he rolled his eyes and then said "well I guess you're just not smart enough to see how much money I can save you." Not sure why he chose to insult me as his next sales tactic, because as you can imagine, I wasn't impressed nor suddenly swayed to sign up with him. At this point, I explained that I had been patient and polite, and had told him *no* at least four times, that our conversation was over and that he needed to leave my property immediately. I then closed the door in his face. He jumped on his scooter and moved on down the street. Devin has visited several of my neighbors over the past several days and those I talked to mentioned very similar experiences - high pressure sales tactics, *repeatedly* refused to take no for an answer, and became rude and disrespectful. Nobody that I talked to in my neighborhood that was unfortunate to meet him signed up for his service. Based on my personal interaction with Devin, I would never do business with this company. read more

Greenleaf Pest Control - Greenleaf Rep "Devin" who visited my home on 8/25/2021. Rude and unprofessional - Pest Control Near Me - Surprise, Arizona

It appears that the sales tactics are a common issue with this company. I had the same issues. Sales are sales and the guys who work to push this company door to door have no ethical bone in their body. It's a shame really. I do not recommend and I will never use this company again. read more

Started service. Not once have they done a full service ( inside and outside) on my home since started. This is due to the fact that they never come on the same day same time so I never know when to be home. And when they do tell you they are coming they don't show up when they are supposed to. Also in addition to the fact that they are not providing full service, the only area they have serviced ( the front yard since that is all that is accessible when no one is home) has been overcome twice with ants since starting their "service". And then they wanna give me a hassle to cancel. YOUR NOT PERFORMING THE SERVICE THAT WAS REQUIRED!!! If I could give zero stars I would read more

See all

Caleb was very responsive to my specific requests for my pest spray service today. Have been using Greenleaf for some time and never have any problems. Would recommend them! read more

I am very disappointed with Greenleaf's services. I paid 69.00 a month and locked in for a year.I have had to have them come out 4 times in the last month as their services are not working. The exterminator stated they provided services they did not do and did a half fast job, not hitting all the areas outside my house. Yes, they come out for free as many times needed as they guarantee their work, but 4 times in a month is ridiculous. I'm going to insist they terminate my contract. I will update my review after I speak with them again and let everyone know if they will terminate the contract and how they handle this ongoing issue. disappointed with Greenleaf's services. I paid 69.00 a month and locked in for a year.I have had to have them come out 4 times in the last month as their services are not working. The exterminator stated they provided services they did not do and did a half fast job, not hitting all the areas outside my house. Yes, they come out for free as many times needed as they guarantee their work, but 4 times in a month is ridiculous. I'm going to insist they terminate my contract. I will update my review after I speak with them again and let everyone know if they will terminate the contract and how they handle this ongoing issue. read more

Greenleaf Pest Control - Horrible Service - Pest Control Near Me - Surprise, Arizona

The Tech who came to do service at my residence today 711/24 9.00 am was exemplary. He took time to spray all hidden spaces round the house but concentrated at the back where I have fruit trees and around my pool. We really appreciate such Technician who really know their job and takes time to make sure we the clients are satisfied. Eli Biwott 7601 W. State Avenue, Glendale Az 85303 read more

Service is by far the worst. They spend all of 20mins they never get the spider webs like my contract states. I've tried endlessly to get out my contract but they won't let me they rather credit me $125 then like me cancel for free. By the way the cancellation fee is $250. Make it make sense. The owner of the company will not call me. They told me on my last review to call them so they could resolve the issue but all they did was give me a credit. They owner is more worried about money than bad reviews. As Rachel the office manager states he doesn't make phone calls that's my job and she's doing a horrible job at it. I want out of my contract the customer service ppl are horrible there product sucks I still have issues in my home. They said there product suppose to kill upon contact and it doesn't. It's sad that the owner won't even close my contract out. By the way they are not always open!! Techs do not come out after 5PM read more

I switched from Burns to Greenleaf after moving this past year and have been satisfied with the pest control service they provide. My first two conversations with ladies in their office we're rather unpleasant, but it has been better recently. As others have mentioned here in unfavorable reviews, the sales pitch at the beginning was a bit much and mostly untrue. The big push that "all your neighbors have us" and "someone down the street just moved so we have an opening for you" was laughable. I had planned to call Burns once we had settled in, but Greenleaf was at my door and it was a fair price so I gave them a shot. That being said, for anyone from the company reading this, the shmoozy sales pitch is probably hurting your business. As for the positives, the service technicians- namely Matt, have been wonderful... friendly and extremely thorough. read more