After spending forty years as a computer engineer, I thought I could change the keyboard in my own…read morelaptop. I ordered a new keyboard, looked at a youtube repair video, and realized that I was completely out of my depth. I took it to Wolfie who deftly disassembled the entire machine, discovered that I had the wrong keyboard, then built up a replacement with pieces from the old and new keyboards. This involved careful work on plastic pieces. The result has worked great now for a couple of weeks. I give Wolfie my highest recommendation.

Communication was off and on, but that's to be expected when chatting through a third party like…read morethe Yelp app. Once we hooked up, Wolfie(?) was concise and accurate about his pricing and the work I requested. It went well and I had my screen replaced in about an hour. This was on a foreign phone (Oppo Find N5, a fold phone not sold in the US) that 3 other shops declined to work on. Pricing was good also, so I give this repair service an AAA+++ rating.

Fantastic In-Home Tech Support and Training! I highly…read morerecommend Henry with Computer Chimps for any IT needs. Henry came to my home to help optimize my setup, and the experience was top-notch from start to finish. What stood out: Streamlined Operations: Organized workflow and made my system run much faster. Clear Explanations: Explained how certain apps and programs function. Easy to Understand: Clarified complex tech concepts simply. Highly Professional: Knowledgeable, and very patient. I will be using Henry and Computer Chimps for my future IT needs.

I used Computer Chimps for what I thought was a virus, but turned out to be an Xfinity connection…read moreissue. Henry quickly diagnosed the problem but then, to my surprise, began communicating with Xfinity customer service about the issue and worked with them to get my internet service re-established. Even if I had known it was an Xfinity issue, I would never have been as efficient and sure-footed as Henry when it came to getting them to fix the problem. Henry was a life-saver.

These Nerds have taken care of my system needs multiple times and I see them as my go-to IT…read more These last two times, as always, they made time for me. They listened to what I was experiencing and helped me troubleshoot the issues. Turned out that the issues were user error. Still, they took care of me, guided me, and I didn't feel judged on something that could have been seen as something "basic". I feel comfortable asking questions and know that they will ask the questions that I don't know to ask. And, they give me tips on things that will help me with the use of my system.

Hey I purchased a computer to go to Windows 11 and got the concierge service. They came to my home…read morewith a replaceent computer and got it up and running for me. There was a problem with the unit they brought however the were able to replace it with a correct unit. In the end it was an acceptable experience.

Helped me with a really pesky and annoying dead component that I was unable to diagnose myself…read more And did it in an hour or so. Absolutely worth it to ablate the frustration. I appreciate Steve's help.

Communication can improve ! I called three weeks ago. Left a message and no reply. Computer…read moreis still down ( not working.). Anyone running a legitimate business would've at least called back and said, we're busy but, can schedule you in the future.

So glad I found these guys! Stephen was very helpful! I thought my whole business document…read morelibrary was about to be lost. Stephen was able to walk me through getting it to a safe place over the phone. I chose Slave To The Machine because of its proximity to my home office but I didn't even need to wait for an appointment or go to their location. Thanks again for the great service and for being 'real Portland' at its best! I will be hiring STTM for my next issue which is a hardware compatibility issue.

I was looking for a reliable PC repair service to troubleshoot my brand-new gaming PC, and I'm so…read moreglad I found Slave To The Machine! Unlike other PC repair services that jump straight to charging for a diagnosis, Stephen actually took the time to give me troubleshooting advice--for FREE! Stephen genuinely cared about saving me money and even suggested that I contact the PC brand's customer service first before having him work on my PC. His honesty and willingness to help without asking for anything in return really stood out. If I ever need professional repairs, I know exactly where to go. Highly recommend!

Their help and honesty helped me get my Apple earbuds that were out of warranty by 15 days covered…read moreand replaced. Made an appointment with MacForce and when I got there to explain my problem they recommended that I speak with a senior Apple advisor, gave me the number and explained why calling them directly may help. I called the number they gave me, got connected immediately to a senior advisor who help me troubleshoot my earbuds but to no avail. Then directed me to visit an Apple Store where they can run a diagnostic. The Apple advisor gave my expired warranty an exception like the guy at MacForce said they may... and boom got my faulty earbuds replaced for free same day. The gentleman at MacForce saved me nearly $100. I am very grateful.

MacForce fixed my laptop display after my cat chewed both top corners! They were quick and friendly…read moreservice. A little spendy but isn't everybody these days?

Great experience having my daughter's laptop repaired ahead of promised schedule and on budget just…read morein time for her CCC classes' finals! Highly recommend this business!

I read Bill's website and his reviews, my initial impression was it's too good to be true! I…read moredecided to give him a call. I am very happy I did! He has fixed several things on my business computers. I have had him work on my printers and scanner. He is getting a lot of my computer tasks completed. Bill is very knowledgeable, patient and professional. I will continue to use his sevices and I highly recommend him!

The owner got back to me right away and gave me good information about taking care of my computer…read more They were very generous in sharing information with me. I was able to find someone to repair it by taking it to them that night. So I didn't end up meeting this owner this time.

Marvin is an excellent tech and provided much info on managing various aspects of PC. Recommend him…read morehighly.

Finding a local computer tech business that treats me respectfully because I am coming to the…read morebusiness as a layperson requiring tech support was an uphill battle until I discovered Global! I received prompt, professional support and was modestly charged for the service required to revive my PC. The experience was informative and refreshing in fulfilling my needs without condescension. I left feeling I've received great service at affordable prices, which makes it easy for me to highly recommend the business.

always outstanding, fair price, best computer repair in Portland,…read moreexcellent problem solving skills and very positive disposition

While I like to say I never have liquids by my computer....I grabbed my MacBook Pro really quick to…read moredouble check something and knocked over some water. Didn't think I'd gotten any into my laptop but the next day - the thing would not boot up or hold a charge. At all. Took it to Apple who didn't even bother looking at it - just said "It's $1500 to repair and a new one is the same price". I really couldn't afford a new one right now and was going to just buy the special wrench you need for a MacBook and just see if we could fix it via a video I found when the guy at CompuRite said - you can just come over and use it. Thought that was pretty nice. Once we brought it in, they said they could do a diagnostic for $89.99. Figured - well I'll try anything...why not? At first they couldn't get it working either but said they were going to try something else. A few day went by and I was expecting them to say it was a nice paperweight when they said "Oh yeah, it's all ready to go and you just owe $60 more". They had to replace a port but thankfully the motherboard was fine. I'm beyond happy as my daughter is taking this to college in the fall. Apple users - don't both taking your stuff into Apple, try this place first. I'm sold!

Not impressed. Kept changing the time on us so we went with someone else. The other computer…read morerepair company with whom we worked was excelled.