Finding a local computer tech business that treats me respectfully because I am coming to the business as a layperson requiring tech support was an uphill battle until I discovered Global! I received prompt, professional support and was modestly charged for the service required to revive my PC. The experience was informative and refreshing in fulfilling my needs without condescension. I left feeling I've received great service at affordable prices, which makes it easy for me to highly recommend the business. read more

always outstanding, fair price, best computer repair in Portland, excellent problem solving skills and very positive disposition read more

Had a great experience with Kenn. Our HQ is in the UK so the couple of us in the area needed some hands on help (a new SDD drive and additional memory in another laptop). Kenn got back to me right away and gave us a quote that was right where we expected. Turnaround time was super fast as was the quality of work. Not to mention, he's a good guy. Quality work, fast, at the right price...we will use Kenn again in the future. read more

Great diagnostics! I've worked in IT for 40 years, mostly on the software side but I've done plenty of server and PC hardware upgrades, too. But last week when I couldn't diagnose a problem with a new motherboard failing to power up, I took it to Kenn. Though he was unfamiliar with my brand of power supply, in short order he diagnosed a subtle and undocumented restriction on how some of the auxiliary power connectors on the power-supply could be used. With that knowledge, he resolved the power-up and I was on my way! read more

As a long time customer of a dozen years, I have enjoyed the superb service and recommendations of Kenn on computer services. He is not only knowledgeable and prompt but willing to find what YOU need at the right price. Strongly recommended in all respects. read more

For years, my company bought high-end name brand laptops for our engineers and sales people. I have always hated all the pre-installed software and all the bugs and conflicts that come with them. We'd had Lenovos, Dells, HPs and ASUS laptops and were disappointed in various ways with all of them. After suffering for years, we hired these guys to build us custom laptops. We were able to hand pick all the components we wanted (with their guidance) and get them built for what it would have cost us to buy the parts alone. I waited over a year to see how things panned out and all the computers they built for us are working great and our engineers love them. We also had them build us a custom full tower and it is equally good. No problems or component failures and much easier to use. From now on, we will only buy custom builds from these guys. read more

Got my computer running smooth and very knowledgable.

I went to Geek Squad when my computer would no longer recognize any internet connection or wifi. They told me that they would look at it for $200 and then charge me for any extra time spent or repairs they would have to make. Hearing those prices I decided to check out some local places. I had two great reviews from my employer and her ex-husband so I decided to give this place a try. With just a short phone call he was able to tell me that it was most likely a virus problem and quoted me at $70-100...much better than Geek Squad! My computer ended up needing a whole weekend of work, but he informed me that the price he gives, is what he charges, so at the end of the weekend I was able to pick my laptop up (internet fixed and armed with the newest anti-virus software and many new great update) for $100. The owner of this business is very straight forward, explains things in a way that everyone can understand, and he seems much more interested in helping you than in trying to confuse you and overcharge you. If my computer ever acts up again, I will definitely be coming back to this place! read more