We decided to book our daughter's 9th birthday party here back in August while there was a back to school special, if you booked your party in that month. We had her birthday this past Saturday and never again! When I first made the reservation there was no verbal confirmation to reassure us everything was good for our event. I had to call the week of and make sure everything was good. When we arrived we thought we were going to have a private room but ended up getting one long table for our group which was never conveyed to us or sufficient for the amount of people we had. Our guests were subject to sitting on the massage chairs 30 minutes into our party before the rope blocking our tables was actually removed. When approached by our "party host" I asked to speak with the manager to voice my concern over the table size and accommodations his name was Jason. When I advised of the problems I was having he was rude and condescending, basically yelling at me in front of my guests and other customers that it was my fault that I didn't book a more expensive party package and that's what I paid for. We had ordered some "specialty pizzas" as well as brought in some Costco pizza of our own which they charge $25 to do. When I asked for him if he could waive the fee or provide some kind of compensation he told me we were already getting a discounted rate and if we wanted anything extra that we needed to pay for it or he could just cancel my daughter's party altogether if I didn't like it!!! On another note....The pizzas we bought from there looked amazing at first glance, but were uncooked and doughey. The cheese unmelted and cold. Video games were about 30% out of order, bathrooms unmaintained and staff was not attentive until we complained. Overall, I gave 2 stars because my daughter and her friends had a great time and the facility was large and had a good selection of other snacks for purchase. But the manager could definitely learn some customer service skills, confirm reservations made in advance and speak to customers in a different tone/manner. It was really out of line and uncalled for in my opinion. read more

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I had a ton of fun at this trampoline park but unfortunately it is NOT sanitary at all. I got a terrible rash after leaving the park that worsened over the next few days. My skin is not that sensitive either. The rash is on my knees, thighs, and the top of my feet. My thighs and my feet didn't touch the trampolines or the foam pit. I was wearing biker shorts and the $5 socks that they require you to purchase. read more

Gravity Extreme Zone - Rash from the bacteria at the trampoline park - Trampoline Parks Near Me - Chandler, Arizona

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Gravity Extreme is fine, but half of the attractions are out of order. No drop slide, no VR, no "bungee jumping," and no use of the flipping trampoline. Some of these attractions have been out of order for at least a month - maybe longer but I haven't been in much since COVID. Paying the same $21 per person price for half the activities seems a little scammy to me. The food selection is now limited and if you want to use the rock wall or sky walk remember to bring your own shoes - they no longer provide them. I understand this may be pandemic protocol so I'm not bothered by it, more of an FYI. I don't recommend going to go to Gravity until you actually get what you pay for. read more

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We don't live close to this place. About 40-45 min away depending on traffic. But it's the summer, this is indoors & we found a Groupon so we took a total of 9 people to have fun. There's a lot to do... a rock wall, several trampoline stations, a rope walking course high overhead, and a few other miscellaneous activities. They've got some good places for the adults to sit and watch the kids. We even called ahead to make sure they offered food and we were told they did. We showed up at 5pm so we could spend the evening having pizza and and fun with the crew we brought. The reason for the 2 stars is the staff. They absolutely do not want to be here. The front desk person was fine but grew a bit irritated waiting for one of the kids to find his Groupon code. Not terrible service but very indifferent. Someone else from our group asked the front desk if someone was working the food desk. He said "yes some is working it." But where we're they? Eventually a person came and we ordered pizza. But, we were informed the kitchen was closed. Confused, I pointed to the sign on the wall showing a pizza, wings & soda deal for $26.99. "Oh, there's no more hot food. We closed that a few hours ago." A few hours ago? So even though you say you serve pizza and wings you don't do it for the last 5 hours of business which includes dinner time? Strange. Ok... we ordered 9 fountain drinks and passed out the cups to our crew. But the fountain drink station had no ice and was off. One of the teens asked for ice and the worker told them "Just wait. It's not that big of a deal." Once the ice was filled and the drink station turned back on we discovered they were out of straws and lids. I went back to the station and the worker disappeared. Between me filling my cup and going back to the counter, they left. I stood there for a few minutes and decided to leave. I mean, who need a lid? But just before I walked away the worker came back and said, "what? Are there no more lids?" I said no. He found them and gave me 2. He hit me with a quick "sorry" and I walked away. I watched another poor soul stand at the same counter for several minutes with no help in sight. And then there's the staff member taking a quick nap in one of the booths. To top it off 9 small fountain drinks totaled $38 The bottom line is the people working here don't appear to care. I understand that in our post-Covid world it's hard to find good workers. But this isn't a good reflection on the business or whoever owns it. It's unfortunate but we probably won't be back. read more

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One of the better gravity/trampoline parks that we have been to in the Chandler area. They have trampolines, but the climbing wall and other attractions are the coolest part. They have food in a snack bar that is much nicer than most you see in these types of places. There is also a ropes course that runs through the entirely facility, however we were bummed that you have to be 12 years old and 5 feet. I think that may disqualify my wife :) . Anyway, good value, nice staff, and more options than you usually see make this place a winner! read more

Gravity Extreme Zone - Rock Wall - Trampoline Parks Near Me - Chandler, Arizona

KID FALLS 25 Foot+ onto CONCRETE WITHOUT being harnessed properly on the Leap of Faith... TODAY! There are SO MANY things wrong with this place its unbelievable! 1. Most horrifying is the picture below. A kid jumped off the Leap of Faith without a hope in the world and an improperly secured harness (if it was even attached to him at all there were varying stories from onlookers in line.) He smacked into the concrete ground legs first on a 25+ foot drop. 2. Just purely DISGUSTING the Pizza "Chef" does NOT use gloves. The pizza came out of the oven and he liberally dug his BARE hands into the parmesan which was liberally sprinkled (along with whatever germs dirt and grime) all over the top of my already cooked pizza. GROSS! 3. The bathrooms are FILTHY. Toilet paper and trash EVERYWHERE! It smells nice and perfumey but that doesnt mask the trash and unflushed toilets. Goodwill bathrooms are cleaner than this place! LOL 4. Another UNSAFE attraction is the Sky Walk. Unlike Main Event these tracks require the explorer to UNHOOK themselves while 25-30' in the air and REHOOK their safety devices to move about the walk? The staff just shouts from ground level instructions on what to do if someone is stranded or scared. Again unlike Main Event it doesnt seem that Gravitys workers are willing to climb up on that death trap to save someone. 5. We paid $21.75 for ONE pass and 2 of the MAIN attractions were CLOSED (Bungee and Leap of Faith) on top of that WE WERE NOT INFORMED THE MINIMUM HEIGHT REQUIREMENT FOR SKY WALK PRIOR TO PURCHASING PASSES ONLINE! We were compensated this overcharge with a $6 credit to the disgusting bare hands handling cafe. YUCK! 6. As minor as it maybe, the scale for the Bungee trampoline has broken out plastic with sharp edges, which a child can easily cut theirselves on. Why has this NOT been replaced? 7. The staff was FRIENDLY. They were all very young high schoolers maybe? But polite and courteous to both myself and my children. read more

Gravity Extreme Zone - 25+ Foot drop onto concrete from Leap of Faith ENDS TERRIBLY! - Trampoline Parks Near Me - Chandler, Arizona

My kids are having a really good time however the facility is extremely dirty. Food and trash all over the floor, drink fridge is so sticky you can't open it, woman's restroom is so dirty I didn't even want to use it, the toilets are disgusting, trashes over flowing and the foam pit smells like pee. Please clean your facility, unfortunately we probably won't be back. read more

Beware of the place if you try to use your POGO pass. Walked in and they say we can't use them today because it's a holiday (6/19). I'm unaware it's a holiday so I ask the staff member what holiday it is? She doesn't know either....Seriously? She tells me I can buy a pass. Yet still can't answer what holiday it is after asking multiple times. The place was empty. I'm not surprised. We took our business elsewhere. read more

Incredible place for family fun! So clean, colorful and safe and something for everyone--young kids, teens, teens and adults. Nobody wanted to leave. Great music, great food, great staff and great fun. I loved how our kids were off their devices and getting such good physical exercise. Great value for the price! read more

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Extremely dirty there is trash everywhere. Honestly looks like it has never been cleaned all surfaces were sticky. A lot of the arcade games took our quarters, the foam pit had trash and the foam pieces were all broken. For how much you pay I would go somewhere else. read more

This park is the best my kid loved it I would really recommend this to anyone who is looking got something fun. It is pretty cheap for the good experience the employes are very nice my son loved it. read more

Gravity Extreme Zone - Trampoline Parks Near Me - Chandler, Arizona

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it's a fun place, however, extremely dirty and filthy. I don't know how they let that happen. Everywhere you go is trash and food. I'm surprised they are still running the business. I tried to talk to the manager. read more

Found a great deal on Groupon. Considering the great ratings, we decided to give it a try. There are tons of different activities to do for all ages, including adults. My kids enjoyed the dodgeball trampoline, basketball, and rock climbing. The bigger kids passed the rock climbing challenge to earn their way to the aerial obstacle course. This place is great for parties as they also have food options. read more

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The place is really cool. There is a lot of attractions. We had a really fun time for a good price. read more

Gravity Extreme Zone - Trampoline Parks Near Me - Chandler, Arizona

Fantastic! One of the best places of this kind that we've been to in the country. Not only did they have fun activities, they did random games over the speakers for the kids like a duck hunt. Clean facility and nice people. We will be back for sure! read more

Jakub, the manager was so amazing we had a horrible experience else where. He walked up to us made us feel welcomed and assured us that we will be in good hands, after that him and his staff took great care of us. It was the greatest experience I can talk about. Highly recommended. I will be back here mainly because of Jakubs customer service read more

Gravity Extreme Zone - Trampoline Parks Near Me - Chandler, Arizona

Tried to take my girlfriend and her nephew here twice. The first time we arrived at 6:00pm on a Saturday, and was confronted by a staff member outside the entrance; he told they were closing early due to it being too slow. Website says they're open until 8:00pm, but hey I get it, with the whole COVID thing it can be tough on business; he tells us to come back tomorrow. We come back the next day at 2:00pm and was told we cannot come in because there is a private party and there is nothing he can do about it. So instead of offering a solution or just updating the website, we were turned away twice. We drove 45 minutes to Rush Fun Park in Peoria instead. We had a blast read more

Jadi kept playing the same music over again. She was extremely rude to her other employee. She was on her phone a lot when I tried to talk to her. Other than that the other employee were great! They helped us with all our questions. read more

Gravity Extreme Zone - Trampoline Parks Near Me - Chandler, Arizona

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First experience at gravity extreme zone with 14 young people and a few adults. There are a lot of activities for various age groups, especially those who do not have a fear of heights. The skywalk was a interactive and challenging experience. I witnessed one young girl get stuck which held up 6 in our group. Thankfully an employee Jakub went in reverse and connected a rescue rope to help her finish. With the delay some in our group missed out on VR but Amalia the manager on duty demonstrated some great customer service and permitted them an extra half hour. Overall everyone had a great time and the pizza was excellent as well. I did not expect it to be as good as it was so I was pleasantly surprised. We plan to return again read more

I have to update this since we've been back. There's a new manager who has completely turned this place around. It's clean, the employees are polite and paying attention to the kids, the food has improved exponentially, and they've added new attractions that my kids loved. There are more attractions being built as well. We brought our kids for one of their birthdays and had a wonderful time. The new manager has made great changes and we will definitely be back! read more

This was our second time visiting and apparently it had undergone new management and rebranding. The facility is kept pretty clean, and there were enough attractions to keep our little ones entertained the entire time. The price is no longer $7 per toddler; it's now $18 per-- what a huge difference! We were taken aback because upon entering the facility, there was a pimply-faced teeny bopper who was EXTREMELY rude. She repeatedly asked if we had a groupon deal, and when we said we bought tickets online, she said, "Oh, I didn't even know you could buy it on our website." Management, please educate your staff. After that, she aggressively told our children to step back so she could examine their socks. We had grip socks on, however, the new rule is you have to purchase their brand due to "insurance" purposes. That's fine, we bought the socks, but really, this girl was on one with her tone and talking to our kids the way she did. We did not catch her name, but she was wearing a hijab. The rest of the staff was actually super awesome. Please keep the girl with the attitude in the back. She really does not need to be the first face guests meet upon arriving-- it was an awful first impression. Kudos to the rest of the staff on the floor-- you guys were awesome. read more

This place was great. I took my three year old for something to do and we had an amazing time. He jumped until they closed for the night! I recommend it and we will be going again read more

Gravity Extreme Zone - Trampoline Parks Near Me - Chandler, Arizona

Huge place with tons of things to do and can easily keep kids 4+ entertained for hours. They did a good job keeping all the areas staffed and there wasn't a long wait at most the play areas. read more

Clean facility, and my kids had fun. It is a huge area with a strange layout... they could have fit a lot more activities and trampolines if they hadn't put the party rooms right in the middle. My biggest issue is that we brought our own jump socks, but of course they pulled the "you have to use our jump socks" card. So disappointing and they are expensive too... $4.75 a pair! And my daughters socks got holes after only 1 hour! I don't think we will come back! read more

Gravity Extreme Zone - You have to buy "our" socks... but they are horrible quality! - Trampoline Parks Near Me - Chandler, Arizona

I had a blast Ryan was so so great she made the experience so fun I will be back because of her

This place is perfect for everyone!! Chandler location has the best employees too the Skywalk is dope. The jungle gym is too

Such a fun place! Kiddos loved it! Staff was friendly and courteous and the food was yummy! We will definitely be returning!!

Had my sons 6th bday party here about a week ago now. It was perfect! The staff was super helpful and kind to not only me but our guests as well. They made sure everything went as planned! It was really nice to not have to feel like I needed to tend to something every 5 seconds and actually got to enjoy my boys day! Thank you to all the staff The GM and his wife went above and beyond to make sure our time there was filled with good memories. Definitely recommend and will return! read more

Gravity Extreme Zone - Our party room - Trampoline Parks Near Me - Chandler, Arizona

Took our crew for a birthday party, ages 16-3. Every single kid had the BEST time. Plenty of entertainment for all ages, especially since you get 3 hours! Food is priced great, very clean, and an abundance of staff to ensure safety. We will for sure be returning. HIGHLY recommended. read more

Gravity Extreme Zone - Rock climbing wall - Trampoline Parks Near Me - Chandler, Arizona

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So we have spent many school vacation days here since they do that for a fun & constructive, reasonable cost. Today were were looking for something fun to do so we bought a basic pass groupon for $18 for my 2 kids. We got here with our own bouncy grip socks so we saved the money for those. We were hungry so we got a table and ordered (see photos). The personal pizza was worth it but the Cesar salad was not! I separated out the greens from the croutons from the chicken. There weren't much greens or chicken (see picture). The sign board said it was $1 to add chicken to the Cesar but in reality I was charged $2.99 for the few small pieces of chicken. I took it back to the counter and asked the guy. He spun the cash register screen around and said he didnt have anything to do with it. Then he motioned for another fellow to come over. I explained the situation to him. He said they had written the wrong price on the sign and gave me $3.50 back. I guess you cant just put a piece a tape over the price to avoid the bait & switch? I'm sure many people eat it without even looking at the receipt! Except for a few pain-in-the-@ss patrons like me that give a crap? We love the bouncing, we will continue to come here but def wont be eating here again. Other yelpers have raved about the food...its greasy bar food. If you are ok with that then you know what you're getting! read more

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Trenton is literally the definition of a hard worker. The place was slammed especially with the low schedule staff yet all I saw was Trenton not only keep his composure but take in the traffic looking like there was no stress at all and confidence in his capabilities. Trenton is a hard worker that definitely deserves to be valued. read more

The attractions were ok. It was disappointing that they didn't have a scale on site. The bungee jumping has a weight range from 45 pounds to 200 pounds, my 13-year-old weighs 130. They had a piece of paper covering the 200 pounds. That kept a lot of kids from being able to ride on the bungee jump. The staff member didn't know why they changed it to 100. I wasn't sure if my five-year-old was 45 pounds yet, and since they didn't have a scale to check he couldn't ride it either. It's pretty standard not to allow outside food or drink, but a single Capri Sun cost $2.35, which is about how much that whole package would cost me at the grocery store. That's about a 90% mark up. read more

This place has a lot of fun activities for all ages, but its not well kept...sticky floors, weathered mats and candy wrappers and trash everywhere. This place needs cleaning, regular cleaning! read more

We have been twice on weekdays and both times it's been almost empty. We found it through the Arizona POGO pass and you get 2 visits with the pass. The price to jump here is totally reasonable and there is lots of activities aside from trampolines. Not all of the extra activities are open and working, but if you know that going into it, it's not a big deal. It's 20.99 for an hour of jumping and the extra activities like rock climbing or stairway to heaven. I suggest going on a weekday so you can use everything in a reasonable amount of time and you don't have to wait in line. This place could use some upgrades, but it's lots of fun. read more

I am a busy realtor and mom of 3 kids under 7 I called about a party spent 5 min on the phone and walked into the best party my 7 year old has ever had. The decor was awesome I only needed to bring balloons. They did high quality goodie bags with pop its and other trendy items. I spent my time working and enjoying the anticipation of a party instead of the stress of planning. read more

We had a great time here!! We went with a group of 14 (ages 65ish-4) and there was plenty for all ages to enjoy. They may be short-staffed (like so many businesses right now) but the owner was cordial and everyone working was friendly even if some of them had to wear multiple hats. No wait time was excessive and the staff working the various stations were engaging and enjoyable. Would gladly visit again! read more

The place was awesome! Kids had a blast! Lots of thing for them to do. However, service was horrible. Nothing was on time and waiting for assistance on each of the activities was a bit of a wait. The server was hardly checking on us. We paid a lot of money to not be checked on a regular basis. Hopefully they can step this up! After complaining the manager did come over and made the experience a bit more enjoyable. read more

We LOVE this place!!! The owner is so amazing and hospitable! We had TONS of compliments on our son's birthday party. There is A LOT of space, so kids are free to play with personal space intact. The design is attractive to the eye, and the multitude of activities are EXCELLENT!!! Highly recommend for corporate parties, birthday parties or just something fun to do with your family any day of the week! read more

Took my kids & friends here to get out of the house & try something new! We had a lot of fun!! I have to say 2 hours is plenty of time to do everything & repeat the activities you liked most! There wasn't a ton beyond the trampolines for my little ones to do, so they were bored after an hour. But there's so much to keep the older kids (10 & up busy)!! Glad we checked this place out. The owner was super nice & friendly too! -bring water & your own grip socks! read more

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it was amazing and the bathroom was clean due to Lia. Amazing people and it was a great fun place for a birthday party and it was cool.