Awesome indoor play for young kiddos! Remove shoes and keep on socks. The lobby area gated from…read moreplay area. Parents can go into play area. Some Seating for parents too! Lots of cute play such as kitchen, diner, construction, cars, trucks, climbers, ball pits, and the other room as a space just for small babies and toddlers. The back room also has another ball pit, ride on toys, vanity, and dr play toys. Kept my 4 yr old busy for 2 hrs, could have definitely stayed longer! Bathroom in the back room too. While there, the staff cleaned and sanitized the toys every 15 mins, that is amazing and a non toxic cleaner too!! Very clean and organized. The staff organized the toys while cleaning and in between too.

My daughters love this place! The owner and staff are super friendly and it's always nice and…read moreclean. We've taken our kids here a couple times and decided to throw our daughter's birthday party here. They decorated the place perfectly and were amazing hosts. We will continue to come back and possibly have parties here in the future.

This place is so much fun for the kids. I have a five year-old and a near two year-old. We were…read morehere for a birthday party and had so much fun! The slides are fun for all ages. They have a small area for the little kids, they have a fun café with all kinds of food. It's a great, one stop shop for birthday parties, plan to spend a few hours because there's a lot to do here. Fun for all ages. parking is plentiful in the Plaza lot. It looks like a small place from the outside, but it's full of fun and its own little world on the inside. Give yourself a little time for the waiver because it takes a second!

My kids loved this place. Super clean and super fun. Zach and Monica were great too! We will be…read moreback this summer for sure! Only thing is make sure your kids are 4. You need to be 4 to get on the slides otherwise there is a small under 4 area.

Wow! What an amazing find! This place is perfect for your baby or toddler to come enjoy, escape the…read moreheat and hang out with other babies and parents! Everyone is so nice. They have a separate play area for 0-6 month olds and now that our baby is 10 months she's crawling around putting all the toys in her mouth. Thankfully they have a depository and they've thought of that to disinfect the toys. This place is well worth the drive, we will be back! Reasonably priced too! It was around $10 for two hours of playtime for our baby.

Very clean and always friendly. Despite being such a small space, it's organized in such a way…read morethat the kids can move freely. The climbing structure is clean and safe, and I love that I can see into all the corners. The activity changes monthly are great, restrooms are clean, snack area is easily accessible. Would get a 5th star if they posted somewhere online about when they're closed for private parties so we didn't waste the drive. But small request.

This place is just too cute and a great place for kids to get their energy out. I feel like it is…read morealways so clean and they are really strict with their shoe policy, which ties into the cleanliness. You can pay per visit or buy a punch pass. You don't have to purchase special socks, you just need to make sure they Do Not have grips on the bottom of them. The arcade is huge and gives kids a different avenue of play but of course it costs additional money. There are also plenty of places to sit. Our kids love coming here to cool off from the heat and have some fun!

This play place is fun for kids, but there are definitely some downsides. It's pretty expensive for…read morewhat you get, and my kids always seem to get hurt on the slide, which is concerning. I love that you can come back later the same day once you leave--its nice to have the flexibility. On the positive side, the kids' snack pack is a good price and a nice option if your kids get hungry while playing. Overall, the kids still enjoy it, but between the cost and safety concerns, I'm not sure it's somewhere we'd go to often.

The Play Factory is a play center that has been opened and under new management (in a revolving…read moredoor) in the Phoenix area for many years. It recently moved from Desert Ridge Marketplace to Superstition Mall in Mesa. Supposedly this move was because they "outgrew" their old place in Desert Ridge. I was cautiously optimistic because their old place was rather small. I let the Play Factory know ahead of time I was coming in to do a review on this day. We arrived 15 minutes after opening and the gates were still locked to the store front. Bummer. And, unfortunately, this place was even smaller than their old location in Desert Ridge. Much, Much smaller. When I reached out to the owners to let them know that we had arrived, they said they were late due to "unforeseen circumstances". Never an apology. We left and did not go in. I'm disappointed that once again this round of "The Play Factory" is less than satisfying and will not make a future visit.

Although trying to get a hold of somebody on the phone is impossible. The number is a cell phone…read moreand I'm assuming it's the owner's. Whoever it is, could use a tutorial on people skills! I ordered some stuff from Wish that was delivered to their location. I was able to pick it up and the employees were very helpful!

I reviewed back in 2022 so thought I'd update!! I love the new look and updates that have been…read moredone. The first time I gave 5 stars and this time I'd give it more if I could! It's so nice in this economy to have such a pleasant place to take our children that we can still afford. The staff are still very friendly and helpful and I am so glad we came! Thank you everyone!

My kiddos are 4 and 18 months and so while my 4 year old loves every area of Uptown Jungle, we…read morespent a good amount of time in the 5 and under area this visit because our 18 month old was with us. I love that the 18 month old area is fenced in with a pool gate type of gate to enter making it difficult for 5 and under to get out on their own. Uptown Jungle has one of the best 5 and under area when it comes to the fencing and options for playing. This was our first time ordering a pizza and for $12 when you want to dine in to make it easier on the kids, it's fine. However, it doesn't compare to places nearby like Barros that you could go eat at afterwards, but again it's good enough for the convenience factor. Uptown jungle has a membership that comes with some perks like 10% off socks and foods as well as unlimited play for the month without restricted days. It also includes a parent to be able to jump. If you buy the annual pass it's about $18 a month which makes it worth it if you plan to go at least twice a month. If not, the Groupons for Uptown Jungle are better if you don't plan to go at least twice. Uptown jungle has toddler time in the morning from 9-12pm during the week for $12 and additional siblings are $6 and parents are free. During this time they have a little craft and some games. There are several options for things to do if your kiddo doesn't need to be with the littles. Big trampoline area, 4 different kind of slides, rock climbing are, etc. My 4 year old daughter has been able to make it 5-6 hours without getting bored or wanting to go home. Heck, she may have been able to stay longer if us parents wanted to stay long get. Another plus with uptown jungle is they are not picky on the grip socks like some places that absolutely require that establishments socks. Uptown jungle will allow you to wear socks from other jump type places. The only restriction I've found is when wanting to do the rock climbing wall, they did require my kiddo to have their socks.