1 Star - Dangerous and disappointing experience on the Big Wheel…read more I rode the Boardwalk Big Wheel at Arizona Boardwalk today with my two young boys, ages 2 and 4. The experience was honestly terrible and, more importantly, felt unsafe. It was 105°F outside, and we were placed in the orange #15 gondola. The gondolas are primarily enclosed by glass and have no effective air conditioning. The AC in ours was clearly broken and was blowing hot air instead of cooling the cabin. Within minutes, all three of us were drenched in sweat and the heat inside was becoming extremely uncomfortable. The biggest issue was that the attendant locked us inside the gondola despite the extreme heat. We waved at her to let us out, but she didn't. We went around the entire wheel and, when we came back around, we waved again. She saw us, but still didn't open the door. I ultimately had to yell and knock on the glass to get her attention before she finally let us out after the second trip around. When we got off, I explained what had happened to the attendant. Her response was essentially an unenthusiastic, unapologetic "sorry." There was no concern about whether my children or I were okay, no offer to move us to a functioning gondola, and no refund or other attempt to make the situation right. I paid $22.71 for the ride, but the money isn't really the issue. What concerns me is putting young children into an enclosed, extremely hot gondola with a malfunctioning cooling system and then failing to respond when the passengers are clearly asking to get out. I would strongly recommend that Arizona Boardwalk inspect and properly maintain these gondolas and, more importantly, make sure attendants respond immediately when passengers are signaling that they need to exit. I would not recommend riding the Boardwalk Big Wheel, particularly with young children in extreme heat.

Such a fun place to visit! There are so many restaurants and activities all in one area, plus…read moreparking is easy. Not too fun during the summer though because it's open parking! It's also a great spot to entertain and tire out the kids! Lol There's even a Ferris wheel, but it was way too hot for us to ride. We also found a photo booth near the restrooms ($8), which was a fun little bonus. It's conveniently located near OdySea, Topgolf, and Talking Stick, and it's super easy to get to from the freeway. If you're visiting during the summer, I'd recommend saving the outdoor walking for the cooler months and spending the hotter afternoons indoors at OdySea.

super fun especially for the older kids dont really recommend for babies its a bit wild but staff…read morewas helpful and play area looked pretty clean

Such a great place for kids and families. Non stop fun and the atmosphere is amazing. Highly…read morerecommend for kids. Especially if they have a lot of energy. Perfect place for them. Friendly staff and well kept place.

Super fun place for little kids. I took kids 18 months to 10 years old here and they had a great…read moretime. Very clean and very nice staff. Super fun place to come get some energy out and play for the kids.

My son love having his bday hosted here! We were able to get…read morethe larger room in the back which was perfect for our big group! We had 20kids and then at least 10 adults. They set up out decorations for us and had it all ready by the time we arrived. We brought our pizza and drinks they did have a fridge available to use in the room. Service was on it with helping serve every thing and make sure we had all the kids back for food and cake. The little gift bags they made for the kids were perfect, us parents really appreciate the nine candy bags or messy goop sometimes we get in party bags! We look forward to returning in the future!

Very easy check-in, kids loved it. It was a different type of place than trampoline parks. They…read moreonly have 11 slides so you can only slide, they have a small playground, but of course that is only for five and under so big kids aren't allowed on any playground equipment. I rarely saw any staff around.

Mika at the front desk was very helpful and friendly. There are more slides here than trampolines,…read moreand a decent size toddler section. My kids enjoyed two hours here very much.

This place has been our go-to birthday spot for both of my kids for years, and we keep coming back…read morefor good reason. The train ride is a blast, the climbing wall is massive, and watching kids lose their minds on the bumper boats never gets old. The party packages are reasonably priced, which is a huge plus when you're hosting a group. They also recently added fans and misters to the party area, and it makes a world of difference especially on hot days. If you're looking for a fun, affordable spot for a kids' party (or just a family outing), definitely check this place out. Highly recommend!

We attended a birthday party here yesterday, and it was not a bad experience! My friend got the…read morehighest package for the party: which was a private area and it's own tables, play area, and grill. They were also given a set of tickets for the kids to ride on, which was pretty cool! My son was too young for the rides, but we were able to walk around. It is not a very big space, and I think there was maybe 8 rides total. The amusement park area was very clean, and the workers seemed helpful and chipper. We had a good time, and did not have any expectations when we came in, but it was pretty good. I would recommend this place for a lowkey birthday party and to rent out the cove!

Castles-N-Coasters has always been a total vibe in Phoenix. My only concern with this place is that…read morethe employees do not seem to care if people are buckled in or not. So I'm always very careful when I come with my kids, especially on the bigger posters. None of the rides are super dangerous, but I would hate for somebody to fall out! So thankful that it's still there and has survived all of the businesses closing around it. Will definitely be back.

The employees who work here are incredibly disrespectful and uninformed…read more I was coming from out of town and wanted to ride the coasters and called on the phone to verify both were operating today, and that they had low wait times. I had very limited free time on this trip and wanted to budget it well with my family. I was informed on the phone that, yes, both coasters were operating and that they had low wait times (2-4 minutes). When I arrived, around 30 minutes later, I was informed that the coasters would not be open for another four hours and that the park does not open till 5 PM. I had been lied to on the phone, and when I met the person I spoke to on the phone, she had a very dismissive attitude and lied to me saying that she had informed me that they wouldn't open till later. I believe she was only doing this to save herself as her boss was there. What's worse is that the website did not post the operating hours of opening at 5 PM, and neither did the Apple Maps/Google Maps operating hours of the business. It said that it opened at 10 AM everywhere, including on the phone. I wish I could've experienced the park because the coasters actually looks very enjoyable, but with the horrible customer service that I received, I have no intention of returning.

We came around 9:15 for a play date on a Friday, it was super hot so the splash pad was busy.. or…read moreso I thought. Not long after we showed up and started playing, a ton of other people came too. The parking lots were almost full when we got there, but I think there was an event at the swim center. My son loved the fire truck theme and enjoyed playing under the sun shaded splash pad! The only concern was the number of people that kept showing up, nobody had any room to move near the splash pad and shade became limited fast.

beautiful splash pad AND park! absolutely awesome splash pad and park for littles to explore - lots…read moreof shaded areas to sit or set out a blanket at the park (not pictured), the splash pad is also very shaded with lots of bench space available inside to sit. So many squirt gun, jumpy pads, and little water falls for younger kids to play in and of course the awesome center structure that has slides and a bucket that dumps when full. Amazing park to spend a few hours at, the littles will not be bored. They also have concessions and very clean and nice restrooms available. Plenty of trash cans throughout and ample parking!

We had such a fun experience at McCormick-Stillman Railroad Park for their Halloween event! They…read moredid such a fantastic job creating a fun atmosphere for everyone. My niece had the BEST time! We enjoyed the train ride during the day and even came back for the nighttime experience--it was so much fun! She especially loved the carousel and went on it a couple of times. We also walked around the park area and just enjoyed spending the day together. Everything was so well done, and it was such a fun experience from start to finish. I would definitely recommend it, especially if you're looking for something fun to do with the kids. We made some great memories and will definitely be back! Took a lot of photos, but I'm not gonna post my niece so here's a little clip video and one photo

We had such a fun experience here today! We came from out…read moreof town and wanted something fun for the kids today and this place hit all the marks. Train, playground inside and outside, splash pad, carousel and lots of lunch picnic tables. It was great to see everyone out enjoying summer. Bathrooms easily accessible for the littles. Great experience overall! If we lived closer we would definitely be here more.

Stopped on a whim and had the best time!…read more We purchased three races each and got on the track pretty quickly. They give new racers the run down on how everything works, the flag system, etc. Explained the red button on the steering wheel that should only be used if necessary to back up. When my husband asked if the green button on the steering wheel was to boost your speed, the guy said if you think it does, then yes. LOL The carts go fast and it's a lot of fun. I like that after your race, you can get your results up at the counter inside to see where you ranked, your fastest lap, etc. I had one incident on my last race where I spun out and then someone hit me at full force. The flag guy ran over to make sure I was OK. My pride made me tell him yes, I was fine but it actually hurt. But I'm a big girl and can handle getting roughed up a little. LOL Thankfully it happened on my last race because my car did not handle too well after that - it shook terribly. I felt that the staff were patient, helpful and want everyone to have a good time. Our only issue was that we waited forever for our last race. They never called our names and group after group after group went on the course. Turns out they had somehow forgot about us. Arcade games, food, photo opps are inside and like I said, we had the best time!

fun place and concept, but the karts are quite rough and bumpy, and you need a decent amount of…read morestrength to turn. be careful on the first turn, its very narrow and abrupt. it was a fun experience, bought 3 races but only did 2 since the first time was rough, i went with a group of 4 and it was our first time but the workers joined in for some reason and kept crashing into us. why were they competing with newbie teens? anyways, they chipped my tooth, hurt my neck, and gave me a bruised back in one part. other than that, it wasn't too bad. be careful with kids. (i will be hyper-fixating on my chipped tooth though, an apology would be nice.)

Clean facility. Great food options. Fun for the entire family and all ages. Fantastic birthday…read moreparty packages.

Pros: This place is pretty fun. Me and the kids had a good time…read more Cons: THE STUPID SOCKS. All jump socks are essentially the same, and they won't let you use them. For an already expensive trip, forcing customers to for up another $20 for "their" socks is ridiculous and so greedy. They have lights on the stairs that clearly show the stairs when walking up. However several places you often walk down a few stairs. I slipped off a few and nearly fell pretty bad a few times. The waivers don't share between locations. So if you go to a different one, or selected the wrong one online, you will be taking the time to fill one out again for each member of your family.