This place is BEAUTIFUL. I want to like it and not be ungrateful…read more I signed up exclusively for basketball. There's 3 courts and plenty of space. First two times I arrived all 3 were blocked off for various other rec things. I go in today and one court is blocked off for PICKLEBALL. YES, they have an empty Pickleball court and lifted the hoops even though there's 30 pickleball courts outside. The 2nd court had 5 year old kids training with coaches. The 3rd court has Seniors fitness day even though we have multiple patios, an upstairs section, an actual gym that hardly gets used and an outdoor pool area. What's the point in 3 courts if they are the least allowed to be used? Their first gym floor was improperly installed and they just had the entire gym closed for about 6 weeks. I was excited to come back and play on better floors. I get there and the SAME EXACT floors were installed... the wrong floor type and the panels were installed in the wrong orientation AGAIN! lady at the front desk even mentioned it to me. They never put a clear coat over the top of the floor and they used basic sticker tape on top of the floors to create their basketball outline again. You can use your fingernails and feel the lifted exposed tape. THIS IS GOING TO CAUSE ANKLE INJURIES IN THE FUTURE!!! You cannot have exposed, lift tape as people are sliding and stopping on them. I dove for a ball on day 1 and ripped a 6 inch hole on my hip because the floor is like concrete with no surface coating that allows forgiveness. Absolutely disappointing week 1. I go to the gym. It's low energy and the music is sooo low you can't even hear the lyrics. PUMP IT UP!!! Feels like a quiet retirement center at the moment. I'm going to consider ending my membership after the first month if they keep blocking off the courts. I will adjust my rating if they continue to make this place better. I am not a complainer but when you install the wrong floors twice and make it unplayable... you're going to lose the basketball community. (Fingers crossed) EDIT: Soooooo. I jumped through their hoops and scheduled time off to fit into their slim schedule to make their Open Gym on Wednesday night. I walk in and one court has half the court blocked off with an empty PICKLEBALL court AGAIN!!!! The other court was blocked off with some skills challenge. THEY BLOCKED OFF TWO COURTS TO PUT TWO RANDOM GAMES THAT WAS NOT BEING USED INSTEAD OF PUTTING THE SKILLS CHALLENGE AND THE PICKBALL COURT ON THE SAME COURT TO FREE UP AN ENTIRE BASKETBALL COURT!!!! How incompetent can management be???!!! It doesn't matter how beautiful the facility is if there's no common sense to what your community wants. We had 14 of us asking them to move the skills challenge to the basketball/pickleball court so we can play. Nope... we all have to sit there and follow bad rules and watch two half courts not being used. These tactics is EXACTLY why Legacy Sports Complex down the street wasn't successful. Another beautiful facility ran by incompetent middle management people who have zero clue about sports. I don't like speaking about people like this. But they're deserving to be scolded after non stop negligence. People on FB were complaining too and their friends didn't come out after they found out we couldn't play AGAIN! Absolutely wild. It's been one week and I'm already debating on canceling. How much money is this facility loosing in opportunity costs because of this? Lowed my rating another star again. I will raise my star rating if someone improves the common sense at this place.

What a fun place. Beautiful views, water play, obstacle course, lots of slides, swings, swing…read morezipline, seesaw and its well covered. The bathrooms are clean, plenty of picnic tables, well maintained grounds. Shaded areas. Definitely recommended.

Came here for open swim while my daughter was in swim team practice. They offer open lap swim at…read more7pm. Not super busy but they only open the first four lanes for lap swim. Had to share my lane with one person but not a big deal since the lanes are fairly wide. Locker rooms were ok, typical public facility quality, but definitely clean.

This used to be our go-to pool for a large group of kids ranging from toddlers to teenagers. It was…read morealways clean, fun, and a place where we looked forward to spending our weekly pool days. Unfortunately, our recent visit was a completely different experience. The facility itself is still nice, but the staff training and overall management have dramatically declined. Many of the lifeguards appeared to be very young and poorly trained. Instead of calmly communicating with families, they were constantly yelling through cones, making it difficult to understand their instructions. Even children who are confident swimmers were being shouted at to either stay directly next to a parent or get out of the water if a parent wasn't within arm's reach. The approach felt more intimidating than educational. The most concerning part was how emergencies were handled. A child got a bloody nose, and several lifeguards immediately rushed over, creating unnecessary chaos. During the commotion, another lifeguard slipped while running. The entire pool was then evacuated for about 15 minutes, guests were pushed away from the area, and the fire department was called. The firefighters ultimately left without providing treatment, making the situation seem far more dramatic than necessary. We were there with a friend who works for the fire department, and even he was surprised by how the situation was handled. When I politely asked a manager what had changed, I was told they were implementing new safety procedures because they had fallen behind other municipal pools. While I fully support strong safety standards, there's a huge difference between being safety-conscious and creating an environment filled with panic, yelling, and confusion. My children have never been so uncomfortable or anxious at a pool. Safety should make families feel more secure, not more frightened. I sincerely hope the staff receive better training on communication, professionalism, and emergency response, because this experience was disappointing compared to what this pool used to be.

We love Aqua Ridge Water Park at the JW Desert Ridge! It is a great place for a staycation here in…read morePhoenix. Admission is included with your room or you can book a day pass online.

it was actually a very smooth experience with all slides and pools open! The workers and lifeguards…read morewere very kind and welcoming. while it can get expensive I rate it a 5 star with a clean, kind and fun experience

We loved the experience and all the slides were open. The only complaint I have is the cost of…read morefood. A funnel cake almost $15!

We took the family to Great Wolf Lodge for an end-of-summer getaway before school starts, and it…read morewas such a fun trip! Check-in was a little busy and hectic, but we quickly got our wristbands for the water park. Our room wasn't quite ready yet, but by the time we had lunch and everyone changed into their swimsuits, it was ready. We dropped off our bags and spent the rest of the day enjoying the water park. The kids had an absolute blast! We stayed one night, which included two days at the water park, and I thought that was the perfect amount of time--especially for a 5-year-old and a 9-year-old. The room was clean, comfortable, and easily slept all six of us. Everyone had a great time, and we'll definitely be back. Another wonderful family trip in the books!

We came here in August 2024 and again in July 2026. I…read moreforgot how expensive it was, and somehow it got even more expensive! Lol If you have money, and you don't have a thing called a budget, then come! Your family will probably love it. The food here is okay at best, and over priced. Buy food and bring it in. Or just go out to eat. Local and staying multiple nights? Get a Lyft/Uber. It'll save you $ from the parking fees. Overall fun but pricey. So many add on options too. Staff was friendly from our interactions. Might come back in 2-3 years, we'll see.

THE BEST splash pad for all ages! So much fun and clean. Lots of different water features making it…read moregreat for babies or older kids.

The splash pad is fun for the children. Ramadas are reservable, so you have guaranteed shade for…read moreyour Birthday Party. Well run park for families with young children. The park crew quickly picks up the trash.

My family and I went to Sunsplash this last Sunday and we had a great time. We opted to pack a…read morelunch that we kept in the car and ate it in the trunk of our car. The weather was perfect but it would be a lot to eat in the car during the hot summer. I feel like there was a lot of variety of things to do for the age difference of my kids. My main issue was with the flooring of the entire park. I'd like to see them do something to make the sidewalk more comfortable for the 99% of people who are walking around barefoot. All of our feet hurt from walking around on the really hard concrete. I guess I'd recommend you wear water shoes if you have them. We used a Get Out Pass and the whole process was seamless. It's worth getting because just a trip to Sunsplash is pretty much the same price as a Get Out Pass and you get so much out of it. I don't know if I'd go again because the cost is pretty high.

Could you maybe stop hiring slow children to attend your arcade? And I'm not trying to disparage…read morethe disabled, these teenagers do. not. care. Get rid of them. All of your card scanning machines are broken. I asked your clerk for service on a machine that needed to be refilled and she told me it would be "about half an hour" you still owe me a refund for those game plays. My son won a lava lamp from redemption and the girl climbed to the shelf and started to take down a lit, hot one until someone else had to tell her to get a new one out instead after she was obviously burning herself. Every time I turned around they were chatting with their friends or screwing around instead of doing literally anything of value. I can't believe your business is turning a profit. What is your training program? Two rocks and a wish for good luck?