Very easy check-in, kids loved it. It was a different type of place than trampoline parks. They…read moreonly have 11 slides so you can only slide, they have a small playground, but of course that is only for five and under so big kids aren't allowed on any playground equipment. I rarely saw any staff around.

Mika at the front desk was very helpful and friendly. There are more slides here than trampolines,…read moreand a decent size toddler section. My kids enjoyed two hours here very much.

Such a fun place to visit! There are so many restaurants and activities all in one area, plus…read moreparking is easy. Not too fun during the summer though because it's open parking! It's also a great spot to entertain and tire out the kids! Lol There's even a Ferris wheel, but it was way too hot for us to ride. We also found a photo booth near the restrooms ($8), which was a fun little bonus. It's conveniently located near OdySea, Topgolf, and Talking Stick, and it's super easy to get to from the freeway. If you're visiting during the summer, I'd recommend saving the outdoor walking for the cooler months and spending the hotter afternoons indoors at OdySea.

1 Star - Dangerous and disappointing experience on the Big Wheel…read more I rode the Boardwalk Big Wheel at Arizona Boardwalk today with my two young boys, ages 2 and 4. The experience was honestly terrible and, more importantly, felt unsafe. It was 105°F outside, and we were placed in the orange #15 gondola. The gondolas are primarily enclosed by glass and have no effective air conditioning. The AC in ours was clearly broken and was blowing hot air instead of cooling the cabin. Within minutes, all three of us were drenched in sweat and the heat inside was becoming extremely uncomfortable. The biggest issue was that the attendant locked us inside the gondola despite the extreme heat. We waved at her to let us out, but she didn't. We went around the entire wheel and, when we came back around, we waved again. She saw us, but still didn't open the door. I ultimately had to yell and knock on the glass to get her attention before she finally let us out after the second trip around. When we got off, I explained what had happened to the attendant. Her response was essentially an unenthusiastic, unapologetic "sorry." There was no concern about whether my children or I were okay, no offer to move us to a functioning gondola, and no refund or other attempt to make the situation right. I paid $22.71 for the ride, but the money isn't really the issue. What concerns me is putting young children into an enclosed, extremely hot gondola with a malfunctioning cooling system and then failing to respond when the passengers are clearly asking to get out. I would strongly recommend that Arizona Boardwalk inspect and properly maintain these gondolas and, more importantly, make sure attendants respond immediately when passengers are signaling that they need to exit. I would not recommend riding the Boardwalk Big Wheel, particularly with young children in extreme heat.

Castles-N-Coasters has always been a total vibe in Phoenix. My only concern with this place is that…read morethe employees do not seem to care if people are buckled in or not. So I'm always very careful when I come with my kids, especially on the bigger posters. None of the rides are super dangerous, but I would hate for somebody to fall out! So thankful that it's still there and has survived all of the businesses closing around it. Will definitely be back.

So there we were, headed to Castles N' Coasters a wholesome amusement park in the desert... a place…read morefor families, laughter, and apparently, poor decision-making. Now my buddy this man reaches into his pocket and pulls out what I can only describe as a historical artifact. I'm talking a doobie so big it looked like Bob Marley himself rolled it during a greatest hits tour. I said, "Absolutely not. I am a grown man. I got responsibilities. I got a mortgage. I got snacks at home I haven't even finished yet." That didn't matter. Next thing I know, windows are up, car turns into a Dutch oven of bad decisions, and now I'm just along for the ride literally and spiritually. Somewhere between "this is a bad idea" and "why is everything funny," I lost control of the evening. We pull into the park around that magical time you know, that in-between hour... not quite day, not quite night... like God dimmed the lights and said, "Alright boys, let's see what happens." The whole place is glowing neon lights, arcade buzz, roller coasters rattling in the distance. Felt like walking into a carnival dream... or maybe a fever dream. Jury's still out. Now here's the thing about this place it's been around since the late '70s, sitting right there in Phoenix like a desert time capsule of fun. You got four roller coasters, including the Desert Storm, which sounds fun until you're on it reconsidering every life choice that led you there. Then there's the Patriot wooden, loud, and about as gentle as a bar fight. And somehow... SOMEHOW... we thought tequila beforehand was a good idea. So now we're buzzed, slightly baked against our will, and wandering this park like three philosophers who lost their notes. We're laughing at everything. Nothing's funny but everything's hilarious. A trash can? Comedy gold. A churro? Best thing I've ever eaten in my life. A child running past me? I'm emotionally invested in his journey. But I'll give credit where it's due the park itself? Clean. Staff's friendly. Nobody's judging three grown men giggling like idiots. It's got that old-school charm too arcades, mini golf, rides, the whole deal. You can bring a family here... or whatever version of a situation we were. Now the rides... oh, the rides. Let me tell you something nothing will make you rediscover fear like being slightly out of your mind on a roller coaster you thought you could handle. I got scared... not once... not twice... but a few times. The kind of scared where you start making promises to God you don't intend to keep. "I'll be a better man if I survive this drop..." Didn't mean a word of it. By the end of the night, we had the munchies, the laughs, and just enough dignity left to get back to the car without needing a group meeting. For a couple hours, though? We were kids again. No responsibilities. No stress. Just lights, noise, and pure, ridiculous fun. So yeah Castles N' Coasters might be a family amusement park... but under the right or completely wrong circumstances, it turns into one hell of a story. Would I recommend it? Absolutely. Just... maybe crack a window on the way there.

After researching Urban Air, we decided to go all in and purchase memberships for our family. Three…read moreUnlimited memberships and about $730 later, we were excited to see if the experience would live up to everything it promised. The Good There is a lot to like about Urban Air. The variety of attractions is impressive and gives kids plenty of ways to stay entertained. Between the go-karts, free-fall ride, rock climbing walls, laser tag, elevated obstacle course, and trampolines, there is no shortage of things to do. The go-karts were one of the biggest hits of the day. Our kids absolutely loved them and would have happily ridden them over and over. They were easily one of the standout attractions and one of the main reasons we felt good about purchasing the memberships. Laser tag was another highlight. The arena is surprisingly large, and the equipment feels like what you'd expect from a dedicated laser tag facility rather than a side attraction at a trampoline park. It was probably my personal favorite attraction. Most importantly, our kids had a blast. They left excited and already asking when they could come back, which is ultimately what matters most. The Bad The biggest surprise came when we learned that some attractions included with the "Unlimited" membership are not actually unlimited. We discovered this when an employee marked our kids' wristbands to track how many times they had ridden the go-karts. Since the go-karts were one of their favorite attractions, it was disappointing to learn there was a limit on something they enjoyed so much. What made this more frustrating was that when reviewing membership options, the pass advertises "Full Attraction Access Included." Based on that wording, I naturally assumed that meant unlimited access to all attractions during a visit. Instead, it appears the "Unlimited" portion refers more to unlimited visits throughout the month rather than unlimited use of every attraction once you're inside. To be fair, there may be details somewhere outlining these restrictions, but during signup and while reviewing the membership information, we couldn't find anything clearly explaining which attractions have limits or how many uses are included. Greater transparency upfront would go a long way toward setting proper expectations. Fortunately, our kids didn't seem bothered by the limits, but it was still an unexpected surprise. The Ugly My biggest concerns involved safety oversight and supervision. The employees we interacted with were friendly and polite, but many appeared quite young, and there were multiple occasions where staff seemed more focused on socializing than actively monitoring attractions. This was particularly noticeable in the rock climbing area, where children were climbing 20+ feet into the air while attached to retractable harness systems. The equipment itself appeared safe, but active supervision is just as important. Another concern involved the free-fall ride. During our visit, the ride was out of service, but the exit gate was not properly secured. Because of this, children were able to enter the attraction area through the exit and begin accessing the ride before an employee noticed and redirected them. Thankfully the ride was not operating at the time, but it took a moment for staff to recognize what was happening. While no one was hurt and the situation was corrected, it reinforced some of the attentiveness concerns we observed throughout the visit. For a facility designed primarily for children and featuring several higher-risk attractions, supervision and securing access points should be top priorities. Overall Despite the concerns, we still had a positive first experience. The attractions themselves are genuinely fun, the facility offers a lot for active kids, and our children had an amazing time. Because we've already invested in the memberships, we'll absolutely continue visiting and will be interested to see how future experiences compare. It's possible that visiting on a Tuesday evening during the summer contributed to some of the staffing and supervision issues, especially since the park wasn't particularly busy. If I could give half stars, this would probably land around 3.5 to 4 stars for me. The attractions, especially the go-karts and laser tag, are excellent and delivered exactly what we hoped for. However, the lack of clarity around "Unlimited" membership benefits and the safety oversight concerns keep it from earning a full five stars. Urban Air has the potential to be a fantastic family value, but clearer communication and stronger attention to supervision would make the experience feel more aligned with the premium price of admission.

1-Star Review -- Extremely Disappointed with Urban Air…read more I would strongly caution anyone considering an Urban Air membership to think twice before signing up and make sure you fully understand what you are getting into. My experience with Urban Air has been extremely frustrating. I have made three separate purchases with Urban Air, and I am including a picture showing those purchases as proof. Yet, despite having documentation of my transactions, Urban Air continues to tell me that they cannot find my membership. Here is the most frustrating part: myself and my children have actually been denied access to the venue, while Urban Air continues to charge me every month for this membership. So let me understand this correctly: You can continue taking my money every month, but you supposedly cannot locate the membership that I'm paying for--and meanwhile, my children and I are being denied access to the facility? That is completely unacceptable. The membership cancellation process is also extremely frustrating. It feels like the membership is designed to be easy to sign up for but extremely difficult to cancel or get resolved when there is a problem. There also appears to be no effective corporate office willing to step in and help customers. When I contacted the home office, I found the representatives to be extremely rude, dismissive, and unwilling to take responsibility for resolving the issue. Once you have signed up, it feels like the company simply doesn't care. I also want to specifically address Cordel at the Gilbert location. More than a month ago, Cordel personally promised me that he would help resolve my membership issue. I have made multiple attempts to reach him by phone and email since then, and he has yet to return my calls or emails. That lack of follow-through speaks volumes about the customer service I have received. I now have three documented purchases, ongoing monthly charges, no usable membership, and my children and I have been denied access to the venue, yet I still cannot get someone to take responsibility and resolve this. A membership should provide value and convenience--not leave customers feeling like they are being charged for something they cannot use while being given the runaround when they ask for help. Urban Air needs to do better. I would not recommend signing up for an Urban Air membership based on my experience. Be very careful before giving them your payment information, and make sure you understand exactly how the membership works and how cancellation is handled. I am posting the picture of my three purchases because I want other customers to see that I have documentation of my transactions, despite Urban Air continuing to claim they cannot locate my membership.

We had such a fun experience here today! We came from out…read moreof town and wanted something fun for the kids today and this place hit all the marks. Train, playground inside and outside, splash pad, carousel and lots of lunch picnic tables. It was great to see everyone out enjoying summer. Bathrooms easily accessible for the littles. Great experience overall! If we lived closer we would definitely be here more.

WOW !!! Way more than expected when looking for something to do with an extra day in Phoenix area…read more Decided to visit on a whim (saw Free, Trains, Park). Really glad we did as we spent the better part of the day with no kids/grandkids (hope to bring them one day) enjoying the park. The locals are really lucky to have such a gem near-by to enjoy. So many things to enjoy from a train ride ($3) per ride or you can buy a day pass for $12 which includes the Carousel (pretty sure). There is a shaded playground and splash area (free) with picnic tables located throughout the park. We saw several parties going on at different covered areas (assume u can rent), and there is the Family Circus pavilion with tables near the snack bar Snack Bars (2) - one building and one in a Caboose near playground. The prices are really reasonable and a nice menu (chicken tenders, corn dogs). The ice-cream sucked us in with "Superman" which takes me back to childhood in the mid-west. Prices were great and the Staff even greater as they were super friendly (could be a name of a new ice-cream flavor). Tables located inside if needed to beat the heat. There is a gift shop with unique items to the park(t-shirts. stickers, stuff animals, puzzles etc.) a museum with the history of the park & the Family behind it. We spent the best part of the morning walking around the park, riding the train and exploring the miniature train building which in itself is amazing and beats some that we paid to visit. They have all the sizes on displays that I am sure a lot of spouses are happy that they are there and not in the basement or family room. These dioramas are intricate and beautifully done for each gauge of train with historic scenes to cool pop-culture ones. You could walk around a dozen times & probably see something you missed each time. They definitely spend a lot of time, money & energy to keep it up. Restrooms located throughout the park, easy free parking and a lot to see & do, if you have kids or grandkids or just a big kid yourself.

My family and I went to Sunsplash this last Sunday and we had a great time. We opted to pack a…read morelunch that we kept in the car and ate it in the trunk of our car. The weather was perfect but it would be a lot to eat in the car during the hot summer. I feel like there was a lot of variety of things to do for the age difference of my kids. My main issue was with the flooring of the entire park. I'd like to see them do something to make the sidewalk more comfortable for the 99% of people who are walking around barefoot. All of our feet hurt from walking around on the really hard concrete. I guess I'd recommend you wear water shoes if you have them. We used a Get Out Pass and the whole process was seamless. It's worth getting because just a trip to Sunsplash is pretty much the same price as a Get Out Pass and you get so much out of it. I don't know if I'd go again because the cost is pretty high.

Could you maybe stop hiring slow children to attend your arcade? And I'm not trying to disparage…read morethe disabled, these teenagers do. not. care. Get rid of them. All of your card scanning machines are broken. I asked your clerk for service on a machine that needed to be refilled and she told me it would be "about half an hour" you still owe me a refund for those game plays. My son won a lava lamp from redemption and the girl climbed to the shelf and started to take down a lit, hot one until someone else had to tell her to get a new one out instead after she was obviously burning herself. Every time I turned around they were chatting with their friends or screwing around instead of doing literally anything of value. I can't believe your business is turning a profit. What is your training program? Two rocks and a wish for good luck?

fun place and concept, but the karts are quite rough and bumpy, and you need a decent amount of…read morestrength to turn. be careful on the first turn, its very narrow and abrupt. it was a fun experience, bought 3 races but only did 2 since the first time was rough, i went with a group of 4 and it was our first time but the workers joined in for some reason and kept crashing into us. why were they competing with newbie teens? anyways, they chipped my tooth, hurt my neck, and gave me a bruised back in one part. other than that, it wasn't too bad. be careful with kids. (i will be hyper-fixating on my chipped tooth though, an apology would be nice.)

Stopped on a whim and had the best time!…read more We purchased three races each and got on the track pretty quickly. They give new racers the run down on how everything works, the flag system, etc. Explained the red button on the steering wheel that should only be used if necessary to back up. When my husband asked if the green button on the steering wheel was to boost your speed, the guy said if you think it does, then yes. LOL The carts go fast and it's a lot of fun. I like that after your race, you can get your results up at the counter inside to see where you ranked, your fastest lap, etc. I had one incident on my last race where I spun out and then someone hit me at full force. The flag guy ran over to make sure I was OK. My pride made me tell him yes, I was fine but it actually hurt. But I'm a big girl and can handle getting roughed up a little. LOL Thankfully it happened on my last race because my car did not handle too well after that - it shook terribly. I felt that the staff were patient, helpful and want everyone to have a good time. Our only issue was that we waited forever for our last race. They never called our names and group after group after group went on the course. Turns out they had somehow forgot about us. Arcade games, food, photo opps are inside and like I said, we had the best time!

My son love having his bday hosted here! We were able to get…read morethe larger room in the back which was perfect for our big group! We had 20kids and then at least 10 adults. They set up out decorations for us and had it all ready by the time we arrived. We brought our pizza and drinks they did have a fridge available to use in the room. Service was on it with helping serve every thing and make sure we had all the kids back for food and cake. The little gift bags they made for the kids were perfect, us parents really appreciate the nine candy bags or messy goop sometimes we get in party bags! We look forward to returning in the future!

Highly recommend this place! A bounce house that will blow your mind away! Such an amazing place…read morefor the entire family! Toddler area, snacks and drinks available for purchase, free arcade, plus they even host birthday parties! They have it all! Dont miss out on all the fun! Recommendations: Sign waivers online for faster check-in. Go with the whole family!

Ticket self kiosk Clean grounds…read more Check out the fine art in collesium Rides were fun - wait lines were decent for Thursday evening People watching great Looked at the animals Sky ride is a must!

The Arizona State Fair's pricing has become ridiculous and increasingly unaffordable for ordinary…read morefamilies. In 2016, admission was $10 for adults and $5 for children. By 2023, admission had increased to $15 for everyone age 8 and older, and unlimited-ride wristbands cost $50. In 2025, gate admission increased again to $17.50. Now, for 2026, adults are charged $20, children ages 5-12 are charged $12, and unlimited-ride wristbands are $55 per person. They have also reduced the free-child benefit. Children age 7 and younger were admitted free in 2023 and 2025, but in 2026, only children age 4 and younger enter free. Families with children ages 5-7 are now paying an additional $12 per child just to walk through the gate. Admission doesn't include a single ride, so families are essentially being charged two admission fees: one to enter the fair and another to enjoy the main attraction. For one adult and one child, regular admission plus two ride wristbands costs $142 before parking, food, games or souvenirs. This is a temporary state fair, not a permanent amusement park like Disneyland or Universal Studios, yet the total cost is moving into major theme-park territory without offering anything close to the same experience or value. The fair should include rides with admission or offer a genuinely affordable family package. A state fair is supposed to be a community event, but continually raising prices is making it inaccessible to many Arizona families.

At first I was would have left 5 stars. Customer service prior was great and even tho I couldn't…read moreafford their hefty party packages I was still able to get tickets off of Groupon per an employees recommendation. Apon arrival we checked in and signed our waivers. We had to purchase socks and at 4.99 a pair - this feels like a cash grab.. I digress. It was after lunch and we were all hungry so we ordered two pizzas. Now for $25 a pizza I'm expecting a decent sized pizza and with quality toppings etc. unfortunately our pizzas came out burnt and were very small for$25.. the staff also gave us grief about ordering another pizza because " we already had two why do we need another" words from staff. Unfortunately this really bummed me out considering we are here for my sons birthday!! I let this go in the moment because the place was staffed with just teenagers and all of them had attitudes so I wasn't going to complain to them when I doubt I would have gotten any real help. This location itself doesn't have that many attractions like the website shows the other locations having more options like slides etc. the foam in the pits were old looking and lots were torn into making it seem a bit more dirtier.. some of the courses had broken parts that didn't work exactly how it should have. Over all for my sons birthday party being held here in still super disappointed in the treatment from staff and the lack of care for the equipment there. I don't think we would recommend this place ..

Having 6 grandkids out of school for the HOT summer, it's imperitive to find indoor, air…read moreconditioned activities that they can burn off some of their energy instead of just watching TV and this place is THE PLACE. Very large, clean facility with plenty of activities fir all ages; trampolines, rock climbing wall, ninja course, small kids play area, various climbing challenge and one of the best indoor park/climbing/play areas around! Additionally, the staff (especially Madison) is extremely friendly and very helpful - Madison even brought out a prize wheel for the kids to spin. Plenty of comfortable seats for the adults while they are hanging out along with tables and chairs outside of their snackbar (which has plenty of options for snack or lunch). This place is a definitely Home Run for moms (and grandparents) to take kids of all ages for 3-4 hours or even all day!