Took my grandkids here and they had a great time. I was able to find a Groupon which helped with the cost. You get wristbands when you get there that are color coded so they know what time you need to leave. I'm not positive but I think it's 3 hours. The kids asked to get a drink so I handed my car to the oldest (16 ) and 4 drinks were over 20.00, yikes. You also need to buy a pair of their socks to jump in. Can't remember the price. Kids had a good time and that's all that matters. read more

Booked a birthday party at the Chandler location, and we had a great experience! The pricing was the best deal compared to other similar trampoline parks. The kids had a blast, the party hosts were fantastic, and the pizza was surprisingly good! It was awesome that there was a surprise guest who visited the party room as well. Overall, I would definitely recommend them and would book another party here again. read more

Big Air Chandler - Trampoline Parks Near Me - Chandler, Arizona

Complete waste of money. I paid 330 dollars to completely handle the party myself. "Host" was never present, staff was zero help, I had to chase down my host multiple times for just more cups or anything simple. They don't communicate your timeline. We started jumping almost 30 minutes late, management isn't helpful, I had to seek someone out to pay my bill. Do not have a birthday here unless you want to throw away money. I asked for any form of refund and was denied so I will continue to share how terrible the experience was. read more

Came here for a school night which apparently is no limits. Cool. I don't know if this is a nightly thing or s Friday night thing but they have this cosmic, lights out play time after like 6pm? Soall socks are glowing and other things throughout then play area. Plus they kind of start playing club music. So nice change of pace. Kids are wild as shit and the referees don't bother with any behavior except the most egregious actions. Which i guess anything other than that may be impossible as most parents aren't helping watch their kids. read more

We had a really good time at Big Air Chandler! The staff was friendly, and there were plenty of trampoline options--some areas had TVs and others didn't. It's not an enormous facility, but there are still lots of different activities, especially for younger kids. The snacks weren't the best, but honestly, you don't go there for the food anyway Overall, it's a fun place for kids to burn off energy, and we would come back! read more

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Very large indoor trampoline park for the kiddos. Love their bright orange and black themed branding. Took my son here for toddler hour one weekend and it was already extremely packed with birthday parties taking place and tons of older kids already jumping about. Thank goodness this place is so big that there's at least plenty of space to move about and watch your kids. They do require grippy socks, we ended up purchasing the socks they had there. My son had a blast, however, I would only take him back here once I know when their less busier hours are throughout the week. read more

Pretty cool. Came here for bday party for sons friend. They have quite a bit to do for the kids, I thought it was just going to be trampolines, but no they have a bunch of activies from Dodge ball, games tramps. Walk climb jungle gym ! Looked pretty fun my kid didn't want to leave lol. They have a snack bar and drinks with few items to choose and make pizza for the bday parties you also get your own rooms. Service was prompt and friendly, place was kept well staffed in each area and well Maitnance. read more

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This place doesn't even know how to answer their phone, completely unprofessional! I have tried calling multiple times during business hours without any success. read more

Great trampoline park! Took the kids for a birthday party and they loved it. My older kid could not get enough of the mechanical bull and my younger loved the climbing walls. Teen staff seemed to keep a better watch on the kids and facilities than other parks we've been to. The pizza was ok. Not great but not bad either. Will definitely be back! read more

Big Air Chandler - Foam pit and some kind of crash pads - Trampoline Parks Near Me - Chandler, Arizona

Medipots are so coooooool!!! I used one a month ago by pouring salt water through my nostril and out the other. It was so yummy yums!!! It is rinsed away all the gunkies and made my nose holes feel 20 years younger! It was SO AWESOME. My only complaint is that it wasn't made of genuine Chinese porcelain or diamond or obsidian or gold or silver or shiny go wee wee or Minecraft Among Us nectar... read more

So much to do wall climbing, raging bull zip line, dog ball, so many trampolines. Grand ma and granddaughter had a great time.

We have been to this place couple of times once for a party and next we hosted our own too. The staff is super friendly, they very helpful with all the bookings and answer any question. They even followed up with a call to check on our requirements. Overall a good place for kids. They do have waivers coz trampolines are not really safe for very young kids and there's enough proof on that. Apart from the jumping based games there's more climbing activities and a VR based jumping game which is pretty cool. read more

This place will keep your kid entertained for at least 2 hours, so that's a pro. Another pro is that they do have employees in every area to supervise the kids. There's a lot for the kids to do - a playground area for the smaller kids, a climbing area with multiple walls to climb, trampoline areas of course, a zip line, a digital soccer game, gladiator type jousting, a dodgeball area, a mechanical bull (with height requirement), and a spinning obstacle that the kids had to jump over/under. Another big pro is that this place will trade in socks from other jump parks for free so you aren't forced to buy a whole new pair of grip socks for no reason. The cons are that some areas need refreshing/cleaning especially the foam pits. But the kids didn't seem to mind at all. read more

My kiddos love this place. So much to keep them occupied for hours. The staff is great with the kids too. Kudos to their manager Brayden (super helpful!) and anyone else keeping things running smoothly for families. read more

We were invited to a kids birthday party at Bir Air on Sunday. We signed the waiver when we came in and were given grip socks for my daughter. They have party rooms that they reserve for the birthday party for about 2-3 hours. The team was helpful in getting the room set up and the food and drinks brought in during the party. There are cubbies to put your shoes in inside the party room which is great. The cake was also brought in closer to when the birthday girl was going to blow the candles. The food was pizza and chicken corn dogs. The pizza was ok. It was thin crust and it somewhat had a biscuit like texture. It wasn't my favorite but it was ok. This was my first time trying corn dogs and it tasted good. After we sang happy birthday and had cake, the "astronaut" came and took pictures with the kids. Once the party was over, the team came and cleaned the room, mopped and got everything set up for the following party. Everything was pretty well organized during the whole event. The trampoline park was pretty full on a Sunday afternoon but everything was still pretty organized and relatively clean. Even the bathrooms were pretty clean. Overall a nice place to host a birthday party. The only small complain we had was that the party room was a little warm in comparison to the rest of the place. Prices seem somewhat reasonable for the party so will be considering them for birthdays in the future. read more

This place is not friendly to children with sensory needs or autism. My child was told he has to wear the orange grip socks even though he has sensory issues. He has his own grip socks for his special needs, but they told be that's the way it is. I bought the socks and tried but it made things awful for us. There is a "referee" in every room watching every move you make and patrolling constantly making Everyone feel awkward.... No empathy towards kids with special needs. We felt unwelcome and embarrassed to be here because of all of this. read more

My daughter loves to come jump here. We always come and bring friends with us. The food is decent. The customer service from all these young kids is horrible. You guys need to train this generation. They don't even smile at you, they tell you oh I don't know and won't even find out for you. Disappointed. read more

Big Air Chandler - Trampoline Parks Near Me - Chandler, Arizona

Good for kids and family. Very easy to do each and every item to try. Risk free. Very enjoyable

Had my son's 5th birthday party here. Our hostess was great, and the place itself was clean and fun for all ages. My teen and even my brother in law participated in the jumping and activities! read more

Took my kids to have fun and we ended up living because my kids got scared police were in the building and a bunch of teenagers being mean to little kids. I don't recommend this place at all. read more

Had a great time with the kids. Birthday party was easy and 2hrs was perfect timing to wear them out. It was a blast

We have been to a few different trampoline parks and so far we like this one the best. There is plenty for your kiddo to do. The prices are reasonable and i like that everything is included in one price instead of only certain areas. We are not from the area but I have appointments in this area and I have to drag my little one along. It's nice they have pricing for an hour, and 90 minutes. I have been bringing my kiddo prior to my appointment so she is able to have some fun beforehand. The teen staff seem to be very friendly and much more attentive than other places we have been. We will definitely continue going back and this will be our preferred choice :) read more

Great ice's Awesome fun! Lots to do and food is good. Fun for all ages and really enjoyed spending my time here. Can't wait to. One back again. Place is epic. read more

Big Air Chandler - Awesome food - Trampoline Parks Near Me - Chandler, Arizona

Better then sky zone for sure great place food good home goods I love this place so much

Out of all the trampoline parks I have visited, this has been my favorite. They have great pricing and it's a great overall experience.

Cool spot! The teenagers working there can careless but my kiddos love it I like they have toddler time

Not a great first experience. Pricing was misleading as specials and deals aren't offered during summer hours but still posted at checkout. There was one cashier during a busy afternoon who wasn't friendly or approachable, dirty tables with no where to sit and young employees grouped together chatting. Also had to pay for my one year old and purchase socks for him to run around. Other nearby parks offer better pricing and much better customer service. read more

NEVER COMING BACK First off, incredibly rude and entitled customers. Karen cut in line right in front of me and then proceeded to tell her kids I was some evil bitch and they were terrified. Poor things! The staff did nothing. Secondly, the "Big Air" socks only policy is nothing but a money grab. First and last time ever coming here. read more

We were eagerly awaiting the opening of the newest trampoline park in town, and we were not disappointed! Arizona heat makes indoor activities so appreciated. This place has everything, making it standout from the others. We love going to all of the parks, but loved the change up of this place. So much so that we went twice in two weeks. We live in Casa Grande, but the drive is worth it. They definitely have things others do not. They have a mechanic bull, a couple warrior courses, pugil stick battle beam, rock walls, lots of trampolines, "zip lines" where you sit on a ball instead of being strapped in, foam pits, an air bag floor that I've never seen at other places as well as foam pits. There have a trampoline video game that puts you in the game and after you can email the video to yourself! My kids thought that was so cool. They even have an area just for kids 6 and under. My favorite though (especially to watch) is a mechanical area that I can't put into words, but I'll post a video. I could spend hours just watching and laughing. Let's talk about cleanliness, especially with Covid going on. The standard that they are upholding is unbelievable. I saw them wipe down the bull after every kid. They have employees that just walk around wiping and cleaning everything all day. It's impressive. There are hand sanitizer stations all around as well. I hope they keep that up even after Covid settles down, kids can be pretty gross. The employees and managers are all super friendly. Especially Xavier. He was there both times that we visited, and both times he brought my shy 6 year old daughter out of her shell. She doesn't ever talk to strangers let alone people she knows. He spent a good half hour talking to her and playing with her. He even taught her and my other daughter some tricks and sweetly encouraged them along the way. We really appreciate how kind he was to them. Employees like him are what keeps patrons returning. They do not have a parent rate, but I wish they did. My husband paid to play, but really only played on the trampoline and a couple others things for about 20 mins of the three hours that we were there. Hopefully in the future they do. Tip: check their website for daily deals. The day we went they had buy one hour get one free. What to expect: Pay an hourly rate (we found 3 hours to perfect, time goes really fast here. Both times they weren't ready to leave.) You must use their socks ($3) or bring your own grippy socks and trade out for theirs. Sign the waiver online ahead to save time. There is a cafe with food and drinks. Due to corona virus they have blocked off the water fountains, but do provide cups with water. We brought our own water bottles in. They have plenty of seating to eat or relax and watch. Family bathroom, small parent area with pay to use massage chairs. Enclosed birthday party areas with tables. Side note: We love the ocotillo area, there are plenty of places nearby to eat before or after. I recommend poke eats, jimmy johns, or fired pie (5 mins away) for a quick meal and Jeremiah's Italian ice for dessert. There is also an Indian restaurant next door that I'm dying to try. read more

Big Air Chandler - Warrior ramp - Trampoline Parks Near Me - Chandler, Arizona

I had my kids' b'day party and the room was scheduled for 1 hour, like any other kid's events places. We got the room 10mins late and also were asked to leave the room in 50mins. 2 out of 4 pizza's arrived, 30 mins after the room was given, so decided to cut the cake as the kids were hungry and we were waiting on pizzas. The other 2 pizzas came after all the kids and parents went back to jump only eating half the food. I requested to cancel the remaining 2 pizzas, which they did not. There was cotton candy included in the package, which never showed up. Horrible party experience. The place was over overcrowded. There should be a capacity limit for this place.. I saw a couple of kids bleeding as it was overcrowded at this place, as the staff doesn't bother how many kids are in one section even overloaded. The big mess at Big Air. I am not taking my kids again after seeing a few kids bleeding badly. read more

I love this place, it different than your average trampoline park for what they have to offer for all ages. My 6 year old loves coming here and the employees that work here at great with the kids, I do observe how employees treat my kids in these kinds of places. They're all so friendly. I really like how they're keeping up with sanitizing everything when kids are done with a jumping area. Always great music and great experience here at BIG AIR!!! read more

My review is specifically for the sexual discrimination happening at your location. I brought in grip socks for myself and my children from another jump location because I like to save money and reuse things. I don't think it is necessary to rebuy grip socks every time. I've never had an issue until today. I wasn't even on the tramps for two minutes before a young man came up to me and asked if they were grip socks. I showed him, said yes they are and he said they needed to have "bigger grips". What?! So I go to the front desk and confirm and they said yes you have to trade your current socks in. But I didn't want to trade ours in!! We were already wearing ones that are just fine and have grips on them as required. The thing that irks me the MOST though is that there were many fathers wearing all kinds of different socks and nobody said a thing to them. So you guys are going to make a big deal about socks, but only to certain people? We wasted ten minutes of our jump time just trying to figure out the sock situation, which is pretty disappointing and unlike any other jump place I've been to. Seems pretty self-entitled to have only your socks there. Needless to say, that petty experience is enough for me to bounce elsewhere read more

We liked this place. My daughter twisted her ankle and three staff members rushed over to assist and they brought ice and were very helpful. It was a breath of fresh air compared to some other trampoline places. We will go back. read more

Trampolines aren't bouncy and it's boring here for the price. KTR is better Sigma Sigma Sigma Sigma Sigma Nonchalant dread head

We've been to Big Air multiple times and always have a blast. It's a great place to have a kids party or just go for an hour or two to get the kids to wind down/burn some energy. I wish they served adult beverages, but I understand why they don't. My only real complaint is that it's a little pricey. read more

I would like to give it more stars because my kids thought it was a great place but they kept coming to me saying how mean and rude the staff was. I noticed it as soon as we arrived also. They could careless about the kids and are nasty when they need to tell them something. Most places are nice about to and interact with the kids and have fun. All the staff were younger and miserable! Prices are higher than other places also. read more

Great place for the kids! Fun staff and clean air conditioned place for the whole family

Great staff. Huge clean place. Great toddler time on Sundays! My daughter thoroughly enjoyed it. $9.99 for 2 hours.

My kids always have a great time here! So much to do here. We've come here for a few birthday parties and the staff seems to do a great job.

I just wanted to take a few minutes and give Big Air a review and thank them for making my grandsons birthday awesome . From start to finish everyone was so helpful and kind and are party planners Tyana and Jacob were priceless very efficient , helpful n on the ball couldn't have done it without them From the time we arrived the whole team at Big Air helped unload the cars with all the party stuff they helped us set up they cleaned up efficiently and quickly packaged all our leftovers I highly recommend Big Air if you're thinking on having any type of gathering they are the best there's lots of trampoline places you could choose but I highly highly recommend Big Air if I could give them more stars I would because they are a 10 read more

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