Everything was amazing, Most of all fun. It was all thanks to guide named Louis. Would recommend trying everything out

This place is fun for a child and what not but I will never take mine again. We went in August, and not long after we left he broke out into a horrible rash which has only gotten worse almost 3 months later. He's seen two different doctors to figure out what it was and they thought eczema but a third doctor said it is SCABIES. Not completely blaming this place but my child hasn't come into direct contact with anyone who has/had scabies so this seems to be the culprit. Just a heads up! I think it was the ball pit. read more

The idea of The Bubble Planet Experience is great, and it does have its fun rooms that my toddlers loved, but the logistics of the place are not run well. First at the ticket counter they are not that friendly and hit you with a hidden "booking fee" of 5 dollars per ticket. I even asked for a discount since it was my kids birthdays and they supposedly gave us a 15% off. Looking at the screen prices it didn't add up. When I pointed to the screen prices the clerk just said that those were not the current prices. We don't mind paying for fun family activities, but we do appreciate honesty and no hidden fees. The air con was also barely working. They did have some portable ac units here and there, but that didn't help much. We went on a weekday. I can't even fathom coming on the weekend with tons of people adding to the heat and sweating around balloons and all the balls in the pit area. The place just seemed unkempt. For the swimming pool with tons of balls they require you to wear socks, but even then how can they keep the place clean? The day after my toddlers woke up with a fever and us adults with a sore throat. Coincidence or not, we do not recommend this place . One is better off going to Legoland center and Seaquarium. Cheaper and they have air con and restrooms! read more

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I was going to bring my seven sons here... But th website lied to us! Online it said it was open but it was closed when we went there! It was VERY disappointing and my son, Mic Micheal got lost! read more

Really disappointed with Bubble Planet. We truly love this place, but the air conditioning wasn't working during our visit, making it extremely uncomfortable in Arizona's heat. We paid for an experience we couldn't fully enjoy. I submitted a refund request Saturday and initially received a few email responses, but they suddenly stopped. I've also tried calling, but no one answers. At this point, it feels like my refund request is being ignored. If you're buying tickets online, please ask first if the air conditioning is working. I really hope Bubble Planet does the right thing and honors my refund. read more

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CAPTAIN PLANET What do you have to do to before you come visit this space? You Planet! You might not like that joke, but you might like this immersive attraction located in Arizona Mills Mall. Bubble Planet does make you feel like you are on a different world as you move your way through various rooms with all kinds of cool visual and physical sensory effects. You are the captain of this voyage as you are in charge of how you navigate this space. Speaking of space, you transcend space and time, because there is no time limit! And the venue space is large, so all you bubblebutts, out there will have plenty of room to explore within this bubble universe. Bubble Planet is more hands-on and interactive than some of the other 'immersive' experiences that have been popping up here and there, so it was one of the better immersive activities in my opinion. This place can be experienced by all ages but better geared towards older kids and adults because of the photo ops for posting to social media platforms to fuel our clout chasing obsession. I hate to burst your bubble, but you can blow through the whole thing, start to finish in maybe 20 minutes. If you came with others, you could maybe spend up to an hour here at the most if you took your time and take a lot of pics. It would be nice if they added some more activities to feel like you got your money's worth, but if you feel like blowing some money on bubbles and photo ops then pop into this place. read more

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Let's get down to the dirty truth about the Bubble Experience I want you to try not to think about the money to fun ratio you're about to spend. I know that's really hard because when we purchase something a bit on the pricey side for a group activity we expect the world. If you can put this out of your mind you may have a really good time. This place is Kid friendly Toddlers and your littles will absolutely love this experience. I took my 1 yr old niece and practically had to drag her out of the place. It's also a great experience for teens who are seeking some IG worthy pictures Speaking of pictures the lighting in each room is beyond terrible so if you're looking to score those IG moments bring extra light that you can clip onto your phone or prepare to do some editing before posting. Here are some pro tips: Take your time in each room- don't feel obligated to rush to the next experience and take your time. Bring wipes- sounds silly but at the end of this your shoes are super sticky and literally sticking to the carpet and it feels like quick sand so bring some wipes to clean them off. The day I was there was hot. It was like the AC was barely on so add in the extra bodies and all the moving around and we got how real fast so bring a handheld fan and wear real deodorant. BRING SOCKS the bubble pit requires them and they have some for purchase but pack some socks. I know it's summer right now and we all have a sandals on so here's a pro tip to save you some money The bubble pit is noooo joke. The balls are difficult to walk through and if you flop in prepare to struggle to get out. I say this because I saw plenty of people flog back for a photo op while holding small children and watched in horror as they struggled to get up while their kiddo sunk deeper and deeper into the ball pit and they then lost them amongst the cute bubbles The bubble pit is a workout y'all Other than than prepare to have a good time Take all the cute pics Enjoy yourself and don't rush through the immersive experience read more

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THIS PLACE IS NOT WORTH THE $20 PER PERSON PRICE TAG... 1. The whole atmosphere of this place was run down and ghetto as hell.. 2. The bubble pit was plastic balls that are I'm sure never cleaned.. It smells of urine in that room mixed with no air conditioning isn't pleasant.. 3. ITS WAS SO FUCKING HOT IN THIS PLACE WOW.. ITS AZ OWNERS TURN YOUR AIR DOWN... we are paying $20 a person what is that money going towards. read more

Oh my god- should have walked out and not purchased a ticket when I walked in to the hot lobby. The AC is broken or barely working so basically we were suffering through the entire experience. We drove 40 minutes with 2 kids and a baby so we didn't want to disappoint them and leave. Most of the rooms had a weird smell (the bubble ocean smelled of urine). The virtual reality room (the last room) had full AC -thank God! Very weird that each ticket is $19.99+ a five dollar "admittance" fee? There is a swing with no purpose other than to swing on, with a sign that says please do not swing. Very dirty, gross carpet. read more

This was a really fun experience! The kids loved the balloons, bubbles, and interactive nature of the art exhibits. It was a bit steeply priced as you could easily do it in 30-45min but we took our time and even went back through to the favorites - the ball pit, balloon room, and ocean floor. read more

Where to start? Truly not worth it. Basically a walk through different rooms lit up in various configurations of bubbles. Concept was good. Execution was more like high school group project. Not professional level interactive experience although if you are with small kids you will act like "oh what fun!"'but you will be calculating GERM COUNT!! This place is a germ haven. Due to the nearly non existent A/C (portable cold air blowers do not count as -air conditioning Arizona! Very unpleasant odor (urine? mildew? sweat!) Bathroom is 3 doors down in the mall. Pricing even if bought in the store is $5 fee per ticket extra. Bottom line: expensive photo shoot with toddlers (germs included!) read more

The tickets were expensive for the experience, it was really hot in there, and unhygienic. Some of the things were cool but, other were what we didn't expect. But the kids did have fun. Note: People who have motion sickness highly recommended NOT to do the VR headset. read more

What a bubbly experience! Literally. It will surely bring out the lil kid in you. Price point is a bit high but it is a unique experience, especially for the kiddos. Took my nephew here and he really enjoyed the ball pit (as did I lowkey) it was a bit of a work out. PRO TIP: make sure you secure your valuables within pockets that zip up because my brother in law and I both lost our phones in the depths of the pit and it took awhile to find them. We spent a little less than an hour here. Lots of opportunity for photos, although lighting is trash. It's a cute once in a lifetime experience. read more

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Great way to spend an hour or two and escape the heat. My daughter had a blast exploring all the different bubble rooms. Great photo opportunities too. Reasonably priced for kids and adults. read more

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A little pricey for the experience, but my toddlers loved it! Definitely stretch the experience and really spend some time in each area. Our favorites were the latex balloons (they loved getting lost) and the ball bit (remember to bring socks)! The dome was little funky and couches could use a good cleaning. We didn't purchase the VR experience and was disappointed by the bubbles dropping at the end- the smell was so strong. We also never figured out how to see our group picture? Think this is a unique adventure, especially for little kids, if you're willing to pay the price! read more

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Had a fantastic time here with my out of town friend today! So many great rooms and so fun to play as an adult! Our favorite rooms were the ones with the ball pit and the hanging lights! But everything was cool! The photo package included only one photo but was still a fun memoir! The staff were great, Sarah H definitely went above and beyond to make sure had a great photo experience! All were so friendly and professional. Would definitely recommend, in fact so much so that I created their Yelp presence so more folks can share their experiences, photos, and help keep this business growing! read more

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absolutely disgusting. carpets had brown questionable stains, ball pit and ducks were filthy, and it says 60-90 minutes but it took us 15 to get in and out. it was just super meh. highly do not recommend going to this filth fest. read more

Definitely not autism nor budget friendly. The floors were dirty, there were popped balloons in the hallway, if someone didn't bring socks for the ball pit they had to pay $5 for socks instead of getting disposable ones for free, it didn't smell very clean, and the tickets were $31 which isn't very cheap at all. At least there are some people that actually did have a blast. read more

This is our second time coming. First visit our daughter had just turned 1 year and she is now 2.5 years. She definitely had more fin this time around. She really loved the ball pit. She has one at home that she uses all the time - this one being this big made it just more fun for her. Wish there was more things to do for her age. But overall we had a good time! read more

I've been here twice--once with my son and once with friends. To me, it's nothing special, especially for the price. There are a couple of photo opportunities but mostly not because the lighting isn't great in most areas. My son enjoyed the ball pit but I cannot help but wonder if they clean it at all. You're supposed to wear socks (bring some or they have some for purchase) but there was a lady in there not wearing socks. Staff approached her and asked her to purchase socks and she declined then kept getting in. Gross. I am not sure how people spend 1-2 hours here because there's really not much to do and doesn't take you long to walk through each exhibit. Even if you aren't rushing, the walk through is about 30-40 mins, if that. It's cool to experience once but there are plenty of other things to do that are fun and interactive for the same price that will keep people entertained longer. read more

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families are looking for ways to get out of the heat and do indoor activities because 115° is too hot for mid afternoon swimming...but skip Bubble Planet as an option! It was so hot inside, even the kids were ready to leave. Also, $20 per child and the VR experience was NOT included...all in all, a disappointment. It is worth $20 on a cooler day or with actual A/C but on a summer day, never again. read more

Do NOT waste your money. From the online ordering process (horrible, confusing, it made mistakes on the time I ordered it for), to the price which was ridiculous for adults ($30 REALLY???). We were in the bubble ball pit when my 4 yo had to go potty. She was in socks only bc it's required. Went looking for bathrooms and the ones in the experience were "down" and not usable. This should have been a warning when you walked in. We had to go out to the mall to the bathrooms by Foot Locker IN HER SOCKS. Needless to say she didn't make it and had an accident. This place is a filthy, unorganized MONEY GRAB. I highly DO NOT recommend. read more

I took my grandson here today because the website looked great. While he had a decent time, I was appalled and disgusted at how filthy the floors were. The carpeting looked like it hadn't been cleaned in YEARS, and I don't even want to wonder if they cleaned the "bubbles" in the huge bubble pit. I just hope my grandson doesn't come down with anything in the next week. As soon as we left, I found a restroom so we could at least wash our hands. The minute we got to my house, I put him in the tub. Take your kids to somewhere else like Uptown Jungle or Kids Empire where they clean things every day. read more

This place is filthy from floors to walls pretty much everything..no restrooms out of service dirty water fountains...no ac witch made this whole experience Horrible.. the ball pit was like swimming in sweaty balls ...no joke.. I would never take my child there unless you want them to get skin rash or heat exhaustion.I was taken there not my idea .. read more

Super fun! Took my little sister here and we had a blast! Went home with a phone full of cute pictures! 5/5 read more

Bubble Planet Immersive Experience - Balls pool - Indoor Playcenter Near Me - Tempe, Arizona

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Me && my Son had a blast! I really like the different rooms you guys presented && the photo section you have for the parents! && having real bubbles at the end made it feel like we won! && also the photos you guys take before we start is a cute addition to the experience! But I will like to also say that you're employee Mimis deserve a raise if she doesn't already have one! She was very sweet, communicative && welcoming! It was also my Sons birthday so she sure made it alil more special for us! We almost walked out without knowing that he can draw his own fish or submarine but she stopped us in time to let us know! Which I very much appreciate it. My Son loved it && I got to catch extra birthday pictures with his submarine. Thank you for the experience && Thank you to Mimis! read more

This place is a scam. I bought a Mother's Day special online. It said 1 Mothers Day Experience (1 adult & 1 child). I bought 2 of those to get my wife and I and 2 kids in. When I got there they told me that each ticket was only for 1 person....and the girl was pretty rude. I was pretty angry as this was part of our Mother's Day plans. They told me I could email in and get a refund so we left and I sent the email. I just now got an email from customer service saying the tickets are completely non refundable and they will not refund me. Unreal. Oh and they charge a $5 fee for purchasing each ticket even in store so they can make their prices look lower on the board. I hope this place goes out of business. They don't deserve customers. read more

First and foremost, THE PRICE!! More than $30 for admission and some of the exhibits that are supposed to be interactive, aren't being looked after. There's an exhibit where you're supposed to stand on a platform, while someone else creates a giant bubble around u, using a ring, soaked in water and soap. The reservoir was pretty much empty, so no bubbles for us. There's a room with metallic balloons, that were mostly deflated and littering every corner of the room. Video screen, where u pick a famous muse to blow a bubble with gum, not working. Let's not even start with the souvenirs. Tiny rubber ducks that u can add accessories to (small hat, camera, sunglasses) twelve bucks!! This is a sham. read more

My son and I had a delightful time! We enjoyed the immersive art and engaging atmosphere.

absolutely amazing fun place for family and friends ! the whole place felt magical from all the colorful rooms to the bubble filled. such a joyful and creative experience for families and definitely one I'd recommend to anyone looking for smthn to kill time lol read more

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First and importantly horrible customer service, hidden fees overpriced for the quality of the experience. The prices fluctuate, (booking fee) it was an ok experience. not enough information on the website lack of items and what is advertised online, social media platforms. The picture in front of the green screen was not saved so we had to take it again on our way out had to wait lack of is the best way to put it lack of. Nice space but not worth the price for the quality of experience, people included. read more

I was really looking forward to visiting Bubble Planet, but it ended up being a huge disappointment. The entire experience took maybe 30 minutes, tops--and that's only if you stretch it. For the price, I expected something much more immersive and engaging. To make matters worse, the virtual reality section, which lasted all of 10 minutes, required an additional fee. It felt like a blatant cash grab. Most of the rooms were repetitive or looked better in photos than in person. It's clearly designed for quick social media content and not much else. If you're looking for a fun, interactive exhibit that's worth your time and money, l'd suggest looking elsewhere. This was definitely not it. read more

They overcharged my family! I went into the facility in the morning and paid for my Son to take his family for My grandsons Birthday! I paid for the tickets I explained that they would be coming later in the day. When they got there they followed the instructions given by management and my purchase wasn't honored and they had to pay again and full price without the 15% discount that I was given no phone number I sent an email and they said there's nothing they could do about it. Paid double for one visit I feel robbed! I will never go here again read more

We drove 7 hours to visit Bubble Planet. When we reached the pink balloon area, we were told by the worker there was an "alternate entrance." That entrance turned out to be the same setup--just on the opposite side--with stairs. The same thing happened again in the area with the clear balls. In both cases, our son was unable to participate and had to sit out while listening to other kids, including his siblings, enjoy the experience. This was incredibly disappointing--not just for him, but for our entire family. Accessibility should not mean partial access or misleading directions that lead to the same barriers. On top of that, the experience itself did not match what is advertised. The final bubble-blowing portion lasted about 30 seconds and felt nothing like what's shown online. While one staff member (Marcus) did offer a refund for our son's ticket, we were unable to locate him afterward due to the crowded lobby and decided to just leave.. Thank you, Marcus! read more

We went here last week Tuesday. Online it says it's $23 (weekends $29... Wednesdays are $20... rate at the door says $27+). When I went to pay I asked the girl why it's not $23/person she said that doesn't include all the taxes and fees, so it's "basically the same as the regular price". 100% NOT worth the money you spend to walk around a few exhibits. The bubble bath room (big ball pit) smells like feet. They allow you to walk into the VR room only to be told it's an extra $7/person (kids obviously will want to do it when they see it, but you'll have to be the bad parent that tells them no because you don't want to waste any more money at this place. There's no cubbies or lockers before entering, so don't plan to go shopping first. Plan to carry your things through the balloon pit, just make sure you don't forget it... I saw a baby bottle get left in there buried under the balloons. The most disappointing thing was the staff at the front. A larger girl. She was rude and just overall unfriendly, at least towards us. Made the whole bad experience even worse. Don't waste your time or money, the photos are not worth it! read more

My family and I had a bad experience with the employee at the AZ mills location. She's the one with dark hair and glasses who gives the photos to customers. Completely killed the experience and honestly for this kind of money, it's worth your time going elsewhere. read more

Warning warning this place is not for children with special needs I went there with my 7-year-old he had a full-blown panic attack in the first room the workers witnessed everything they said I could have refund if I took a screenshot of a business card they handed me and then handled it with them which I did and it did not work out because they refused me the refund sooooo if you guys want to judge it by that this place looks like it's particularly made for people that have sensory it looks like it also has a lot of things to do there but to be honest with you it's a gimmick there's nothing really there it's just four rooms with absolutely nothing practically in them you know I wasn't going to write a bad review but after I call to try and get my refund they sent me three emails to ask me to rate my experience so instead of raiding my experience I decided to give them three separate reviews on three separate platforms that way everybody could see what they are truly doing have a beautiful day everybody read more