Very easy check-in, kids loved it. It was a different type of place than trampoline parks. They…read moreonly have 11 slides so you can only slide, they have a small playground, but of course that is only for five and under so big kids aren't allowed on any playground equipment. I rarely saw any staff around.

Mika at the front desk was very helpful and friendly. There are more slides here than trampolines,…read moreand a decent size toddler section. My kids enjoyed two hours here very much.

So there we were, headed to Castles N' Coasters a wholesome amusement park in the desert... a place…read morefor families, laughter, and apparently, poor decision-making. Now my buddy this man reaches into his pocket and pulls out what I can only describe as a historical artifact. I'm talking a doobie so big it looked like Bob Marley himself rolled it during a greatest hits tour. I said, "Absolutely not. I am a grown man. I got responsibilities. I got a mortgage. I got snacks at home I haven't even finished yet." That didn't matter. Next thing I know, windows are up, car turns into a Dutch oven of bad decisions, and now I'm just along for the ride literally and spiritually. Somewhere between "this is a bad idea" and "why is everything funny," I lost control of the evening. We pull into the park around that magical time you know, that in-between hour... not quite day, not quite night... like God dimmed the lights and said, "Alright boys, let's see what happens." The whole place is glowing neon lights, arcade buzz, roller coasters rattling in the distance. Felt like walking into a carnival dream... or maybe a fever dream. Jury's still out. Now here's the thing about this place it's been around since the late '70s, sitting right there in Phoenix like a desert time capsule of fun. You got four roller coasters, including the Desert Storm, which sounds fun until you're on it reconsidering every life choice that led you there. Then there's the Patriot wooden, loud, and about as gentle as a bar fight. And somehow... SOMEHOW... we thought tequila beforehand was a good idea. So now we're buzzed, slightly baked against our will, and wandering this park like three philosophers who lost their notes. We're laughing at everything. Nothing's funny but everything's hilarious. A trash can? Comedy gold. A churro? Best thing I've ever eaten in my life. A child running past me? I'm emotionally invested in his journey. But I'll give credit where it's due the park itself? Clean. Staff's friendly. Nobody's judging three grown men giggling like idiots. It's got that old-school charm too arcades, mini golf, rides, the whole deal. You can bring a family here... or whatever version of a situation we were. Now the rides... oh, the rides. Let me tell you something nothing will make you rediscover fear like being slightly out of your mind on a roller coaster you thought you could handle. I got scared... not once... not twice... but a few times. The kind of scared where you start making promises to God you don't intend to keep. "I'll be a better man if I survive this drop..." Didn't mean a word of it. By the end of the night, we had the munchies, the laughs, and just enough dignity left to get back to the car without needing a group meeting. For a couple hours, though? We were kids again. No responsibilities. No stress. Just lights, noise, and pure, ridiculous fun. So yeah Castles N' Coasters might be a family amusement park... but under the right or completely wrong circumstances, it turns into one hell of a story. Would I recommend it? Absolutely. Just... maybe crack a window on the way there.

There's a couple machines upstairs that "ate our money". It's a play card with credits, but there…read moreare a couple times the games didn't let us play or credit us for a game. Also, the Simpsons machine doesn't let you play Lisa. it picks Bart if you select Lisa's button. Another machine is Zoltar downstairs. He only talks, but does not spit out a souvenir ticket. That one actually did eat my dollar. I guess it made up for it because a couple people abandoned their games downstairs in the middle, so the bf and I played for "free". It was on someone else's dime, but I guess that counts, too. We got nachos and drinks from the snack bar. Service was quick. As with any family fun event center, food was a bit overpriced. The female bathroom was nasty. I don't know how often they clean them, but there was paper all over the stall floor. The faucets had a lot of buildup on them. Both the male and female restrooms smelled funky. I didn't play at the putt putt section, but one day I'll be back to do that. Overall, a good arcade/food experience. I'd recommend this place to people. I cannot comment on any of the rides/attractions besides the arcade.

My family and I went to Sunsplash this last Sunday and we had a great time. We opted to pack a…read morelunch that we kept in the car and ate it in the trunk of our car. The weather was perfect but it would be a lot to eat in the car during the hot summer. I feel like there was a lot of variety of things to do for the age difference of my kids. My main issue was with the flooring of the entire park. I'd like to see them do something to make the sidewalk more comfortable for the 99% of people who are walking around barefoot. All of our feet hurt from walking around on the really hard concrete. I guess I'd recommend you wear water shoes if you have them. We used a Get Out Pass and the whole process was seamless. It's worth getting because just a trip to Sunsplash is pretty much the same price as a Get Out Pass and you get so much out of it. I don't know if I'd go again because the cost is pretty high.

Could you maybe stop hiring slow children to attend your arcade? And I'm not trying to disparage…read morethe disabled, these teenagers do. not. care. Get rid of them. All of your card scanning machines are broken. I asked your clerk for service on a machine that needed to be refilled and she told me it would be "about half an hour" you still owe me a refund for those game plays. My son won a lava lamp from redemption and the girl climbed to the shelf and started to take down a lit, hot one until someone else had to tell her to get a new one out instead after she was obviously burning herself. Every time I turned around they were chatting with their friends or screwing around instead of doing literally anything of value. I can't believe your business is turning a profit. What is your training program? Two rocks and a wish for good luck?

I took my four kids here and ended up spending close to $200. I wouldn't mind paying that if the…read morefacility was clean and well maintained, but unfortunately it wasn't. We arrived right when they opened on a Thursday morning, so it wasn't a matter of the place getting dirty throughout the day. The facility looked like it desperately needed a deep cleaning. There was a dead cockroach on the floor, many of the surfaces looked like they hadn't been wiped down in a while, and the foam pit was especially concerning--the foam blocks looked old, dirty, and in need of replacement. For what admission costs, I expect the facility to be maintained much better. My kids still had fun, but the lack of cleanliness made it hard to enjoy the experience, and I don't feel the condition of the facility matches the premium price. On a positive note- the staff was very friendly.

After researching Urban Air, we decided to go all in and purchase memberships for our family. Three…read moreUnlimited memberships and about $730 later, we were excited to see if the experience would live up to everything it promised. The Good There is a lot to like about Urban Air. The variety of attractions is impressive and gives kids plenty of ways to stay entertained. Between the go-karts, free-fall ride, rock climbing walls, laser tag, elevated obstacle course, and trampolines, there is no shortage of things to do. The go-karts were one of the biggest hits of the day. Our kids absolutely loved them and would have happily ridden them over and over. They were easily one of the standout attractions and one of the main reasons we felt good about purchasing the memberships. Laser tag was another highlight. The arena is surprisingly large, and the equipment feels like what you'd expect from a dedicated laser tag facility rather than a side attraction at a trampoline park. It was probably my personal favorite attraction. Most importantly, our kids had a blast. They left excited and already asking when they could come back, which is ultimately what matters most. The Bad The biggest surprise came when we learned that some attractions included with the "Unlimited" membership are not actually unlimited. We discovered this when an employee marked our kids' wristbands to track how many times they had ridden the go-karts. Since the go-karts were one of their favorite attractions, it was disappointing to learn there was a limit on something they enjoyed so much. What made this more frustrating was that when reviewing membership options, the pass advertises "Full Attraction Access Included." Based on that wording, I naturally assumed that meant unlimited access to all attractions during a visit. Instead, it appears the "Unlimited" portion refers more to unlimited visits throughout the month rather than unlimited use of every attraction once you're inside. To be fair, there may be details somewhere outlining these restrictions, but during signup and while reviewing the membership information, we couldn't find anything clearly explaining which attractions have limits or how many uses are included. Greater transparency upfront would go a long way toward setting proper expectations. Fortunately, our kids didn't seem bothered by the limits, but it was still an unexpected surprise. The Ugly My biggest concerns involved safety oversight and supervision. The employees we interacted with were friendly and polite, but many appeared quite young, and there were multiple occasions where staff seemed more focused on socializing than actively monitoring attractions. This was particularly noticeable in the rock climbing area, where children were climbing 20+ feet into the air while attached to retractable harness systems. The equipment itself appeared safe, but active supervision is just as important. Another concern involved the free-fall ride. During our visit, the ride was out of service, but the exit gate was not properly secured. Because of this, children were able to enter the attraction area through the exit and begin accessing the ride before an employee noticed and redirected them. Thankfully the ride was not operating at the time, but it took a moment for staff to recognize what was happening. While no one was hurt and the situation was corrected, it reinforced some of the attentiveness concerns we observed throughout the visit. For a facility designed primarily for children and featuring several higher-risk attractions, supervision and securing access points should be top priorities. Overall Despite the concerns, we still had a positive first experience. The attractions themselves are genuinely fun, the facility offers a lot for active kids, and our children had an amazing time. Because we've already invested in the memberships, we'll absolutely continue visiting and will be interested to see how future experiences compare. It's possible that visiting on a Tuesday evening during the summer contributed to some of the staffing and supervision issues, especially since the park wasn't particularly busy. If I could give half stars, this would probably land around 3.5 to 4 stars for me. The attractions, especially the go-karts and laser tag, are excellent and delivered exactly what we hoped for. However, the lack of clarity around "Unlimited" membership benefits and the safety oversight concerns keep it from earning a full five stars. Urban Air has the potential to be a fantastic family value, but clearer communication and stronger attention to supervision would make the experience feel more aligned with the premium price of admission.

Super fun and vibrant colors for the kids, I love how colorful and artist like it is inside. Kids…read morelove running jumping and hiding and sliding on the bounce gym. There is plenty of space for them to. Looks like they hve two party rooms available to book which they set up nice for you, you even have your own mini fridge inside your own party room and a server to handle your party, there are also plenty of tables open in front of your just coming in to hangout and let the kiddos have fun. They also have plenty of games in the arcade for the kids to play and have fun! Women and men bathrooms available and I don't remember if they had a snack and drink area honestly but we brought our own stuff, and of course for parties I think we brought our own stuff too.. I know they do gift bags option for you, may have a pizza package and stuff available to add. I do want to add though, I did see several hair wads in the bounce house and did also see that as a post from previous guest.. so if anything to add to improve on I would say that.

Highly recommend this place! A bounce house that will blow your mind away! Such an amazing place…read morefor the entire family! Toddler area, snacks and drinks available for purchase, free arcade, plus they even host birthday parties! They have it all! Dont miss out on all the fun! Recommendations: Sign waivers online for faster check-in. Go with the whole family!

This place has been our go-to birthday spot for both of my kids for years, and we keep coming back…read morefor good reason. The train ride is a blast, the climbing wall is massive, and watching kids lose their minds on the bumper boats never gets old. The party packages are reasonably priced, which is a huge plus when you're hosting a group. They also recently added fans and misters to the party area, and it makes a world of difference especially on hot days. If you're looking for a fun, affordable spot for a kids' party (or just a family outing), definitely check this place out. Highly recommend!

We attended a birthday party here yesterday, and it was not a bad experience! My friend got the…read morehighest package for the party: which was a private area and it's own tables, play area, and grill. They were also given a set of tickets for the kids to ride on, which was pretty cool! My son was too young for the rides, but we were able to walk around. It is not a very big space, and I think there was maybe 8 rides total. The amusement park area was very clean, and the workers seemed helpful and chipper. We had a good time, and did not have any expectations when we came in, but it was pretty good. I would recommend this place for a lowkey birthday party and to rent out the cove!

As someone who grew up going to the original Rawhide in Scottsdale, I was happy to see they…read morecaptured the spirit of the Western town when they brought it South to Chandler. My wife and I were there for the Ostrich Festival which had recently moved from Tumbleweed Park to Rawhide at Wild Horse Pass. A very different footprint from the park, but the behind-the-scenes folks responsible for the festival did a fantastic job in the new location. Known for its concerts, the festival did not disappoint. Kansas, Vanilla Ice, Baby Bash, and The Commodores, among others. Smaller national bands and some local artists graced a smaller stage as well. Top notch entertainment was everywhere this year. Megan the Bubbleologist amazed with her bubbles, Mango and Dango added excitement with their music and dancing, the Cup Guy dazzled with his juggling skills, Off-Axis Stunt Shows were fantastic in three separate shows - BMX, trampoline, and diving. There was a magic show with Sean and Chanelle and their Model T car, live ostriches, a daily evening parade, STEM games, birds, and so much more to see. Already looking forward to next year's Ostrich Festival, held at Rawhide.

Yeehaw! I've been to Rawhide at Wild Horse Pass three times: the first was on a Friday for a Fever…read moreevent on Halloween (Glowing Pumpkins) and the second and third times were on a Saturday and Sunday for Ostrich Festival. Rawhide hosts various events, including bull riding and concerts. For the Fever event, parking was free. For Ostrich Festival, pre-paid parking was $13 or $15 at the gate. You really have no other choice but to park in their lot given that it's basically out there on it's own in Chandler. It's about a 30-minute walk from Gila Casino. Rawhide is a "Western Town." While there isn't any historical context, Rawhide is made to look like an old Western town, dusty roads and saloon-style buildings included. The aesthetic is pretty cool. And it's spacious too. The logistics with the parking situation and getting your shoes dusty, not so much. Depending on the event, there might be vendors selling food, drinks, and more. While the vibe is cool, as the self-appointed king of events in Phoenix, I put this venue close to the end of the pecking order overall.

Such a great place for kids and families. Non stop fun and the atmosphere is amazing. Highly…read morerecommend for kids. Especially if they have a lot of energy. Perfect place for them. Friendly staff and well kept place.

From the owner: This is the world's largest bounce park—and for the first time ever, it's indoors, making it…read moreperfect for summer fun! The multi-zone park offers a wide variety of attractions and play areas for the whole family to enjoy. Highlights include 23-foot slides, a ninja wall, battle beam, obstacle course, basketball, a large pyramid with slides, Wipeout-inspired games, a dedicated toddler area, and much more.