Everyone at JL (in North Austin) was kind, professional, and efficient. Special shout outs to Mimi…read moreand Anay! I can't say enough good about them. They came in at $1500 less than my previous bid and they didn't waste any time. They got everything done to install my kitchen countertops within a few days and they look amazing. I'm thrilled and cannot recommend them enough.

I had new kitchen granite installed 5yrs ago and now they are doing my bathrooms, amazing work and…read moreprofessional.

I posted this on Google Review, and felt the obligation to post at Yelp so more people can know and…read moreuse U Granites & Cabinets More for your next home renovation project. U granites & Cabinets More's product and service are so much beyond my expectations. Originally we had the plan to update the kitchen during the pandemic, Amy came to my house to have everything measured, use 3D software generate the 3D model, made sure everything aligned what we wanted. We didn't pull the trigger due to many factors. The year after, we called Amy again. She came to the house, did the measurement, did the 3D model. We backed out again. This year, we called Amy again. She didn't say anything. Came over again, did the 3D model. We paid the deposit. Finally we started the project. During this process, Amy shows her patience, professionalism and attention to the details. Once the demolition and installation started, everything was organized in such a nice, efficient, and less disturbing way. The demolition was done in a day, and every trash was picked. Amy's husband, Victor, came to the house, with his experience and knowledge, discussed every details I need to think through - We removed two parts of the kitchen area so it brought some variations. He provided the options, respected my choice, and of course, with his knowledge about house remodeling trend, to make sure I have well-educated information. With his experience and knowledge, it increase my kitchen countertop's functionality and usage area. I can't thank him enough for that. U Granites & Cabinets are high quality. If you are not familiar with that market, you will get lost - just like me walking into Home Depot to look at those prebuilt countertop and vanity. I like the cabinet's materials, how it built (those features I probably didn't really think about before). I started with the kitchen cabinets and countertops, extended to the bathroom's vanities . I am very happy about the decision, and much more appreciative what Amy, Victor and other staffs at U Granites & Cabinets More has provided. Victor did a huge favor to me by doing all kind of other jobs along the kitchen remodeling. I tell you, that's another level experience and knowledge from him about house remodeling and how to have those done correctly, effectively and cost-efficiently. Cost wise, I gave you my example. I hired a general contractor who quoted me $14K for all demolition (kitchen and tiles) only. My total cost with U granite (Kitchen countertop, cabinets and demolition) is less than that number. If you come across this shop and this review, I highly recommended at least give Amy a call or stop by at their shop to check out their offering. I would be happier that you do choose them as remodeling partners because I know you are making the correct decision.

I'm honestly not sure if those reviews are real. My experience with u granite has been horrendous…read morefrom start to finish. I'll list my experience below: -padded extra $400 onto quote for sink cut out and new sink which was not discussed during quote process. Luckily I saw that and purchased my own sink (also, they could've used the original sink too, so why add $200 without consulting with the client?) -added extra $40 onto granite removal charge. Quoted me $5/sq ft for removal. -cracked my backsplash and only offered $50 refund, and claimed "they're not responsible for damage" ...what?! -counter top came with scratches and scuff marks which they claim wasn't from them. It was installed in a new home where no one was living, and I saw it the day it was installed. Was definitely them -caused a leak when they removed sink, did not alert me to the severity of leak nor make any attempt to resolve it, which resulted in water piling up in my cabinet for a full day and ruined the bottom cabinets. -did not caulk countertop, so unnecessary open spaces between wall and countertop -damaged brand new cabinetry, also denied that. Sent pictures for undeniable evidence. This company is sloppy and they do not take responsibility for their shoddy work. I cannot recommend this company to anyone considering countertop replacement.

Came by quickly and installed within a few weeks since the choice we made was local. Super nice…read moreand excellent service!! We have used them several times and highly recommend.

Great job highly recommend install the sink and cut the granite…read more Was prompt and respectful, and even followed up with me

As part of a complete laundry room remodel we installed IKEA cabinets and needed a stone top for a…read morebase cabinet. This project was a DiY so there was not a builder or designer involved. I found Blue Label online. Our project is in an old neighborhood in Buda so it was convenient. We went to the showroom and were greeted by Aaliyah who explained the inventory and helped us to make a selection. Once we submitted a drawing of the top to be produced it took 4 days to have the finished countertop ready. It was small and the shop guys loaded it in the pickup for us. We self installed it and it fits perfectly. We are very satisfied with the result. Blue Label did a great fabrication job for us. They were on time, no surprises, precision work. We would strongly recommend them for your next stone countertop or fabrication project.

The team from Blue Label fabricated and installed the countertops and back splashes in our kitchen,…read morebar, laundry room, and office. We were impressed by the craftsmanship and attention to detail that the installation team showed. We have used other teams in the past who were not as skilled or as careful. Blue Label can install your countertops exactly the way you want.

We're very pleased with the quartzite Toluca fabricated for us--from selection to installation…read more With a small project (bathrooms), we were choosing remnants, and Paulina was endlessly informative and patient with multiple visits till we found ones we loved. In installation, Pablo went above and beyond in making our sink fit in the master bathroom--we had bought what we thought was the right dimensions, but when he pulled out the old one it was flat in back, instead of oval all around. He said he could try to cut it but it might break. We were fine with that risk--and he did a great job. Impressive.

My wife and I had new quartz slabs installed for our kitchen countertops, kitchen backsplash, and…read morebathroom countertop & backsplash. All of the quartz was fabricated and installed by Toluca. This was our first time working on such a project, and it was not cheap. Communicating with Nancy was great from the beginning to the end. She helped answer all of the questions and concerns that came up over a 6 week period while we shopped several suppliers, fabricators, and installers in North Austin. Toluca's quotes were the most competitive by far, and when we thought we had finally chosen our quartz material, Nancy suggested an alternative that was of similar quality and design but more affordable. It was an excellent suggestion, and we went with it. Installation took 2 days and was a very labor-intensive, DUSTY process. Fortunately we weren't living in our home during the installation. Unfortunately, there were a couple major mistakes made. We felt disappointed and immediately communicated the problems to Nancy the next day (Friday before Memorial Day). Nancy assured us that she would share our concerns during a large meeting that same day and that Toluca would resolve the issues. Well, Toluca came out on the following Monday, Memorial Day, to make things right. The final result turned out exactly as we had planned, and we are very pleased with the results. I will note that their installation team could have been more professional by cleaning up after themselves instead of leaving trash and tools behind, and this was also mentioned to Toluca. However, I have to give Toluca credit for standing up to their mistakes and following through to make sure we felt completely satisfied. They certainly did that in several ways, and we appreciate them. I want to give Honorato a shout out because he was enjoyable to interact with, and he helped build my confidence in Toluca. He came out twice for the initial and final measurements before the install, and he came out a third time on Memorial Day to fix the major concerns and a fourth time to fine tune a hole cut that we needed to enlarge. We would consider Toluca again for the future, and we recommend researching them for your countertop project.

I would give zero stars if I could…read more They installed my laminate floors. To start with, communication was non-exsisent! I would have to text or email MULTIPLE times to get a response from Cristy. The finish work was awful. Within a few months, the floors started lifting and separating. When her husband came and looked at the floors, he said to me the person who installed my floors installed theirs and they had the same problem. When I asked why he was still working for them, he ignored the question and kept talking. After some back and forth, they agreed to redo the living room, hallway and laundry room. My bedroom, at the time, seemed fine. They did not redo the laundry room as promised. I had to wait several weeks for the transition pieces and then I had to contact Cristy to find out the status. They left my house FILTHY!! They didn't even bother sweeping the floors. The stuff they used to level the floors - which should have been done the first time - was all over my baseboards. It's had dried and most of it never came off. August/September 2023 my bedroom floors started lifting and separating badly - as did the living room again and laundry room got worse as it was not actually redone. I reached out again asking for a refund given all the issues. Cristy said she didn't have the money as she was now more in a consulting role. I then asked for all the floor to be replaced at no charge. She went silent again. I tired to file a complaint with the BBB but it was 2 months outside the 1 year timeframe so I couldn't. I made one last plea for her to do something to make this right. She said she would see what could be done and I never heard from her again. I finally sent one last email saying I didn't have the heart or strength to deal with this anymore. I paid $8,840.09 and my floors are awful and nothing I can do about it at this point. I have every text conversation and email ever sent/received so I can 1000% back up what I'm saying.

Rocked our outdoor countertop install. Looks great. Cristy is always prompt to reply to us on…read moretext. Once we picked our slab, the install was done in less than a week.

Rick and his team did a wonderful job of working within our very strict budget to create the…read morekitchen I dreamed of in our new home. Rick wasn't afraid of special requests and worked creatively to accomodate all of my wants, needs, and wishes. Rick helped us to source ideal materials for our kitchen and made suggestions that helped enhance the functionality of the space. Additionally, we have a toddler and his team did an excellent job working to accomodate nap schedules, playgroups, and cleaning up diligently to ensure our little one's safety in our home during construction. Several months after the remodel, when I had one or two minor issues (so small that I can no longer even recall what it was), Rick came out personally to fix them and ensure that everything was still meeting his standard of excellence. One of my dogs recently chewed one of the cabinet facings that housed the built in trash can, and Rick- who paid careful attention to my love for my baking and cookbook collection- also helped me to come up with a cookbook cabinet solution that will be built to put in its place (and will be far less enticing to our hungry pups!). We plan to do a gut remodel of our master bathroom in the near future, and we will use Austin Kitchen and Bath for that as well without hesitation. Their quality control, personal service, and attention to detail are fabulous and I am beyond happy with the care they put into creating a communal space that has become to hub of our home.

Rick is a professional artist. He fulfilled my vision for my bathroom. All new cabinets to my…read morespecs, design and vision. He's a perfectionist and I appreciated that attention to detail. Beautiful woodworking and quality material to make my custom cabinetry gorgeous furniture to last years to come.

I contracted Ace Countertop for 2 bathroom remodeling work. After receiving half the payment…read moreupfront, they didn't start one of the bathrooms and left the other one incomplete. At first, they had pretty good communication, but then only promises, and broke communication. Subsequent requests for a refund or completion of the project were ignored. Communication ceased, and I was blocked from their social media platforms. Individuals involved include Albert, Jacob, and Luis Alberto. The company involved was Ace Countertops. I believe this to be a fraudulent operation. I urge potential customers to exercise extreme caution when considering this company. Be careful!

So I got a referral to work with Ace Countertops for my kitchen backsplash project. Jacob Herrera,…read morethe outside sales representative sent a quote with visuals after visiting us for estimation. We approved the quote and sent 50% of the deposit. My carpenter came by to install wall shelves mounts on the bare drywall first because that's what Ace Countertop suggested. So the sequences of the project for the wall would be shelve mounts, slabs, and then the wooden shelves as last. Since the mounts were going edge to edge, we had to make a change order from the initial slab designs Jacob proposed. We communicated to Jacob and Augustin, the template manager who came to my house for templates that we would send visuals/mockups of the wall since the slabs had to be cut into smaller measurements. We also wanted to keep the original direction for the veins since it required 3 slabs as Ace Countertop suggested. Ace Countertop approved the change order and told us they have the templates set up so they can go based on our mockups. When they came to install, we noticed that the slabs were rotated to cut which did not match the change order. It did not look like what they had proposed either. So my husband and I tried to call them, tried to talk to their managers, tried to meet them in their fabrication warehouse, and we still could not talk to anyone who could help to solve the issue or even hear the proper reasons why it delivered as it did. They came back saying it's their machine that doesn't cut the veins horizontally (original direction of the slabs). It did not make sense. We're using 3 slabs and the materials are not being used fully based on what other vendors have presented to us with their own visuals. Since we could not talk to any managers or project managers and Jacob was the sales representative and Sabrinah was the receptionist, we did not know where to go to solve the issue anymore. No one higher up reached out to us or answered our calls. We felt hopeless and I could not waste my time on things that weren't handled properly or professionally so we expressed we would like to back out and asked for a full refund since it was not my fault. Ace Countertops could not deliver what they promised or approved. Sabrinah said we would get a full refund but after a week of us trying to call her again, our call finally went through and she told us we would only get 50% back. No proper explanation of anything once things went south. We didn't get any refund from them. They owe me $4,012.82 for my deposit. They took all the materials so I still have bare drywalls and my carpenter cannot proceed with his own project to build the wall shelves. a kitchen hood and a covering. I spoke to 6 other vendors for the same project. No one has told me this is not a doable project. I don't know why Ace Countertops can't deliver what they have promised. I'm clearly your customer that you decided to ignore. At this point, I don't know how to not look at you as FRAUD. As you already know who I am, you still pretend like Eric, that Sabrinah Herrera said that's the owner but she doesn't even know his last, the owner she works for. Albert's Hererra who appears to be the project manager, Sabrinah had been mentioning several times, lied to us that Jacob and Sabrinah had never brought this issue with my project to him. I am not sure how hard it is for his own kids to speak to him about it over dinner. Since he is also not returning our calls, we're sharing our fraud story with Ace Countertops so no one has to go through this with them. DO NOT WORK WITH ACE COUNTERTOPS. If you're interested for more details, here's my story about them: https://docs.google.com/presentation/d/1V_hnUJH8D5GxBtDxwaRjYTtqQnhFRIgSXK9ysxlJ86U/edit?usp=sharing You can also read reviews for Albert's remodeling and True Custom Countertops on Facebook. Albert's Herrera might be the formal owner of TCC but it appears online that he still owns the business too.

We've had great experiences at the JL South Austin store. We shopped around quite a bit but they…read morehad the widest selection at amazing prices. Mimi at the South Austin store was extremely knowledgeable and helpful and really went the extra mile for us. She clearly understands what works best in each individual situation and makes suggestions that are right for your style and budget. Having used JL for our kitchen counters and master bath counter, we definitely recommend Mimi and the JL team!

I'm seldom fully impressed by any job these days, but the large vanity JL installed with white…read morecabinets and black quartz is about perfect. The installer did flawless work in one day, and it's clearly a quality piece of furniture. My only complaint is that they didn't offer a black sink, as a white sink with the black top would not have worked