GraniTech remodeled a small bathroom for my father. Ali and his Team have been very patient and professional in dealing with that length of time and a number of change requests. The bathroom looks great and very functional for my elderly father. Thankyou! read more

Granitech - Shower - General Contractors Near Me - Springfield, Virginia

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Granitech remodeled our kitchen and I love it. They were very patient with my design decisions and changes and product selections. There was good communication throughout with us about who would be coming and when. They did the job in the time frame they promised. The work was done well and they fixed what was needed to be fixed if we weren't happy with it. The lack of the 5th star is because we have to fix some cracked tiles that can't be replaced due to their age. It may have been as a result of the stress to the floor during the installation or not protecting the floor well enough. read more

The final product was lovely, but way off schedule! Despite the extra 2 weeks, they did a good job. Zula did a nice job explaining my options. She communicates well with the staff. George made sure everything was done well, though it's hard to catch him for updates~ so make sure you call & E-mail. The builder website is a nice way to see progress if you are out of town. He is through, so if there are any issues he does come out to make sure you are satisfied. Hence the delay in the job. I would caution that they expect payment promptly and you may need to let the accountant know that the job isn't complete yet! So they could communicate a bit better within the office. But that aside, the remodeling is beautiful and I am very satisfied! read more

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I originally wrote a review before, but I had so many things to say that Yelp would allow me to write a review that long so I will just give some general details and give you a few examples. To be frank, this company has no concept of customer service. I don't know if this is how they treat all their customers, but I can only address how they treated our family during this process. We hired them to remodel our kitchen. Initially things started off really well, but I really became concerned talking to Savas, who is one of the project managers. He seemed to not understand the scope of the project. When I met with him the first time, he did not know how the kitchen was supposed to designed, even though the designer Zula completed the designed and had sent out copies. I don't understand how you can manage a project that you clearly don't know anything about. He didn't know where our refrigerator was supposed to go, where cabinets were supposed to go and he also wasn't aware that we did not have a garage to store items (had already explained this to him over the phone). It was just very puzzling. Fast forward, if I had to establish the #1 issue we had with them, it had to be communication. It was poor and at times nonexistent. Towards the end of the project, there was supposed to be an electrician come out on Monday of that week to work on outlets. The electrician never showed up. I asked one of the managers what work was completed that day, he stated that an electrician came out. I asked him, what specifically did he do, that's when he backtracked and said oh he didn't show up. The reason why this is important is because it put them behind. They ended up using the day that my appliances were to be delivered still working on the kitchen. They had all of their tools in the way. I had to ask them to move out the way so that the appliance delivery company could do their job, but all of their work was supposed to be completed the day prior, so that all that needed to happen was the delivery of appliances. They ended up rushing some of the work and had to come back later to do repairs. One of those items was one of our cabinets that was not installed on the track correctly and ended up becoming crooked over time. When we reached out to them, they were not going in home during COVID restrictions, which is understandable. The problem is though, we had to find out on our own that they were go back in homes weeks later and had to contact them back instead of them reaching back out to us to let us know they were available. I can come up with more examples but I think you all get the point. The quality of their materials is actually quite good. They have a number of really good options for cabinets and flooring, but the bad service makes that meaningless. When you pay 10s of thousands of dollars you would expect some basic communication. There is just no accountability and they take their customers for granted. read more

I hired GraniTech to come out and repair a seam between two slabs of granite in a kitchen counter. The color of the granite was full of greens and greys - so the seam epoxy needed to be matched to the color of the granite - not something that everyone can do well. Ali - the owner of GraniTech actually came out to do the work. He cleaned out the old material from the seam, spent a good bit of time mixing the epoxy and adjusting the color of it to get just the right match. He finally got the color where he wanted it, and applied the new epoxy, cleaned up the area around it, and then added some black marks to the epoxy seam to make it better blend in with the rest of the granite. Standing back a few feet, I could not even tell there was an epoxy seam! Great job! He is very knowledgeable about Granite - and told me that the kind of granite we were dealing with came from Saudia Arabia. read more

We used this company eight years ago for our countertop. They had a wide selection of exotic stone and we found a gorgeous piece for our kitchen. It was a large project. We returned today to look for a small piece for a wetbar. Was completely disappointed. The person "helping" did. It know what I meant when I said I wanted stone with movement. If you are going to be the one left in the office to help customers. Know the words. Then. She showed the back room. And I kept waiting for her to say this is the way out to the warehouse. There was hardly anything there. I asked for movement I got specks. I asked for gray she showed me white and brown. Needless to say. They need to take the sign off of their trucks that they have exotic stones. And just work with builders. read more

Very surprised this place gets good reviews. My experience was less than satisfactory, mostly related to the workmanship and installation which was subpar. Show room has the quality I was expecting but my kitchen and master look nothing left or that. See posted photos. They don't bevel sink edges which standard with most places and I asked for 3/4 thick back splashes - they looked at me like I was crazy. read more

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They have great contractors- I had my kitchen remodeled and they did a great job with the granite. However, their customer service stinks. I noticed a problem with my cabinets and left 2 voicemails and 2 email messages (with pictures of the problem). No one called me about it for at least a week. When I did get a call, one of the first questions I was asked was when I was going to pay the remainder of my bill. When I spoke with someone to tell them about the problem, they also told me that it wasn't a big deal because it was a "budget kitchen" anyway. I'm not sure I would call $7500 "budget", but that was the response I got.. The cabinets took 3 weeks longer to come in that they should've taken, and I had to bug them about scheduling the work because no one was calling me about it. When I finally got through to them, they wanted to schedule the work around the 4th of July (I guess they assumed that everyone is free during holiday weekends...). I'm happy with the way the granite looks, but I wish I had gone somewhere else for the cabinets. read more

I had my kitchen remodeled with the company. It took about 2 months to get the project finished, including waiting time for the back order. I had no issues with this project, it all went as planned and it was one stop shopping as they have all the material you need. The kitchen designer was amazing, she did amazing job putting it all together. read more

Great Company!! Very reliable!! We've contracted with Granitech two times and have been extremely happy with their work. They did a kitchen remodel for us and it turned out beautifully. We recently had a bathroom shower remodel done and it turned out perfect! I won't hesitate to use them again! Customer service is terrific!!! They stand behind their work and they want to make sure you are pleased with the results. They offer a 10 year warranty on their workmanship and stand behind it. read more

Granitech is the best you can get in this area. I had a new town house 20 years ago when I was first referred to them by my cousin and thankfully I did my beautiful floor ( marble) and granite for kitchen with them. The job was better than perfect and so was their customer service even after a year when couple of stones became cracked since a new home always adjusts and settles months after. I still miss that beautiful job they did for me. 20 years past and I build another house and I could go nowhere but to Granitech and this time not only I did my tile floors and kitchen granite but also my kitchen and bath cabinets and once again, the job was perfectly done. Ali has the widest selection of most beautiful and exotic granite, his staff are very attentive and great at their job, on time and professional. I recommend Granitech to all my friends and family and you. Hassle free and professional detailed work with great selections. They are all passionate about their job and you can feel it. I will only use them if I need again. read more

This comes with my highest endorsement of GraniTech, Inc. I absolutely love my new kitchen - how it looks, the quality of the finishes and workmanship, along with the desired new function, which is exactly what I was looking for. I was impressed every step of the way with my experience with GraniTech. Everyone who worked on the project at my house - the project designer, her design/recommendations and her attention to detail; the owners guidance and involvement; the project manager's oversight, knowledge of the plans, responsiveness and concern that I was satisfied with the work being done; and the various crews whose professionalism and skills - were absolutely A plus. Most everyone I know cautioned me beforehand about the need to be watchful while the work was being done to be sure the design plans were being followed. It didn't take me long to realize that was not necessary - everyone knew the plans and roles at least as well as I did. As appropriate, I was consulted on a few issues and was always made to feel like my satisfaction was paramount. JA Lorton, VA read more

GraniTech did the demolition and build out for our newest Body & Brain Yoga & Tai Chi studio. The work involved removing and replacing most of the drywall, installing recessed lighting throughout, wiring the sound system, reworking some of the plumbing, and a complete bathroom remodel. The GraniTech employees were polite, skilled, hard working, and took good care of my space and belongings. We know going into the project that there were a lot of unknowns, and the project manager was incredibly flexible to be sure I got exactly what I wanted. I will definitely work with GraniTech again. read more

Horrible! Granitech installed granite in kitchen and powder room and marble in the master bath. All 3 installs were inferior. 3 failures on all 3 plumbing jobs. Came back and fixed but now plumbing is leaking again in the kitchen. Marble in the master bath had to be removed and recut, but second time it was polished on the edges as requested. They took templates but still could not get as close to wall as custom would suggest. Lots of silicone filler. Shop manager came to my house, said everything looked good. Lowest common denominator work, not even close to examples in their showroom. Now he does not extend the courtesy to return my phone calls. read more

I recently had granite installed in my kitchen. The sales experience was great, and the Sr. Designer was knowledgeable and courteous. However, the installers showed up an hour late to their scheduled appointment window, to which the scheduler said she had it in her books as different than the written email confirming my appointment. On top of that, I received 3 calls and 1 email in less than 24 hours after the install hounding me for final payment. The granite looks great and is what I wanted but their customer service needs some significant improvement! read more

From concept to completion, we had an outstanding experience with the Granitech designer and workmen. After researching many such companies in our area and the within outer DC, we could not find any business that could meet our personal needs and deadline as did Granitech. Our Kitchen now looks like something from an award winning Magazine photo spread. I can not wait to get our bathrooms done. Bottom line: !!! Phenomenal company which delivered !!! read more

Cannot believe this Contractor gets any good reviews. Headaches from day 1. Still trying to make them do their job and install the cabinet color we ordered! We have 3 colors of white cabinets. Our white microwave looks terrible with cabinets, the cabinets are unfinished: crooked handles; drill marks where they were installed on the wrong side; the list goes on.....Zula the designer states she has 14 years of experience, but is noted as their HR representative. Beware to ALL military Veterans. My husband is a retired 26 -year disabled Veteran and the owner does not Respect our Military!!!!! This is how they treat military families with a terrible looking Kitchen! It is Disgraceful that the owner can do this and get away with it ! Very sad! read more

POOR WORK!!! I used Granitech for our kitchen counter/backsplash, and ordered one of their most expensive stones (green quartz) for our kitchen. Granitech has a great sales department . . .and our saleslady was an expert at making us feel comfortable. This should have been a warning sign right from the start because I kept hearing her say what I wanted to hear, ie 'we have the most unique granite', 'our installers are the best in the business', we make sure that you are happy with our work' etc etc . . . .Fast forward 2 weeks. We gave in to the sales pitch and decided to use granitech. And here is where the nightmare began. The last bit of our home renovation was the kitchen countertops/backsplash and we were expecting guests in about 2 weeks . . . so we asked granitech if they could rush the countertops because our saleslady had told us everything could be completed within a day after payment. After we paid our deposit, we were told one week, probably two before an install. We make a big stink and granitech met us halfway . . . they promised us that the install would be done within five days. When they placed the counter we got an undermount sink from them as well . . . we thought if granite could be cut over the undermount sink granitech had sold us the sizing of the granite would not be an issue. When they did the install, the hole for the sink was smaller than the sink; it didn't fit into the granite properly. The installer told my wife that was the best he could do. I called granitech the next day and they told me that my eyes were mistaken because they spent $500K on a machine that cuts perfect holes. I had other family and remodelers look at the sink . . . same conclusion . . . sink looked 'off'. My wife and I decided not to make a big deal about it . . . mistake again! The backsplash. The saleslady told us that 'when we do an install on the backsplash, our team is like an artist that is a perfectionist.' After installing the backsplash, they had installed half of it properly but the other half looked like a job that anyone off the street could do. My wife immediately told the installer that the install looked wrong and his response to her was that her eyes were deceiving her. It was weird how Granitechs response to any concern of ours were immediately met with 'you guys don't know what you're talking about.' I called back granitech the following day and asked them to fix their terrible install job. Their representative said 'no.' After a lot of back and forth he told me that when 'we sell another stone like this we will see if we can fix the problem then.' I told him that I just wanted a proper install but was willing to work with them, and if they wanted to wait, it would not be a problem but that I would withold payment on the the last portion of my bill (which was only about 8% of the total charge of $8500 or so) until they fixed the problem. He agreed. This was in September. So I waited. Heard nothing in October, November, but at the end of December, got a voicemail asking for payment on the balance due. I called back very excited and said that I'd happy to schedule them to fix the countertop ASAP. After 3 months of looking at a poor install we couldn't wait for a fix. However, when I got on the phone, their first question was 'when can you pay us?' I asked them about the fix on the poor installation, and was told 'we won't fix anything. We stand behind our work and think it was a proper install.' I asked if I could talk to someone higher up, andwas told the company president reviewed the matter. I asked if they could send the president to our home to look at the install personally, and was told the president of granitech had looked at the photographs of the install and felt that everything looked good, so, we were to pay in full. Then they threatened to send us to a collection agency. FOR 8%!!! I paid the balance. But DO NOT RECOMMEND GRANITECH AT ALL. I felt like they just wanted my money and were ambivalent about our satisfaction. read more

UPDATE. Here is your laugh of the day: The owner of Granitect made the emotional decision to rescind the discount since I left a less than favorable review here on Yelp. But really, the discount was so insignificant compared to what I paid, that I will gladly pay it (checks in the mail). I think that goes to show how much this company lacks integrity and professionalism. I am left with a product I'm not happy with, but I will just take it as a lesson learned. I would rather ensure that consumers know how bad the salesmanship and professionalism of this company really is. Marketing 101 teaches "word of mouth" can make or break a company. I have some satisfaction knowing that my 2 neighbors who saw the truck parked in front of my house, also wanted a recommendation, to which I gladly provided the details. My review of Granitect was honest and too the point. It seems this company has some issues. Check out this other site that gave similar reviews: https://granitechreviews.wordpress.com. My only regret is not checking Yelp and other sites before hand. Oh well. read more

Needed a small vanity top with an undermount sink. Seemed easy enough. I paid the $100 upcharge to have an "expert" come out to template the job. Lo and behold, the sink clips didn't fit into the cabinet top. "That's how we always do it..." they insisted over and over. "Just cut your cabinet." That was not part of the deal. Why did I pay $100 for a templater to come to my house? They are completely inflexible and have no concept of customer service. Thankfully I didn't have a larger job--they'd have a lawsuit on their hands. Go somewhere else! read more

Faith in GraniTech has been renewed! Just received a check to cover the work the electrician did (in 2007) which did not meet code. It's now June of 2011. read more

My experience with this company goes back over 7 years. I first hired GraniTech to remodel 2-1/2 bathrooms in my townhouse. The project involved the installation of 2 special-order vanity cabinets, 3 commodes, a bath tub and a shower, each with sliding glass door enclosures, as well as plumbing fixtures, marble vanity tops and, in the master baths, also marble wall and porcelain floor tiling. The remodeling project went pretty much according to schedule and was satisfactory, except that the bath tub plumbing turned into a major disaster! Improper soldering of copper tubing produced a veritable deluge in my dining area below, with water gushing through the ceiling and requiring not only replacement of a large section of plasterboard, but also drilling into the ceiling support beam to drain the water from above. It took several large electric dryers three full days sufficiently to dry out the affected walls, floor and ceiling, so that repair work could proceed. .. Fast forward to January 2017!. One of the marble vanity tops fabricated and installed by GraniTech had developed a crack along its entire leading edge due to water seepage into a pre-existing fissure in the marble. I wanted to have it replaced, but was unable to find matching marble. Thus, although I had done my due diligence and had become aware of GraniTech's Better Business Bureau "F" rating and other negative reviews, I decided I had no choice but to go back to the company for a replacement marble top. After prolonged, contentious exchanges in efforts to isolate a cosmetically-acceptable section of an identical marble remnant Granitech had located, the replacement vanity top was manufactured and installed. There were no visible problems with the vanity top itself and the installation appeared to proceed normally. However, it required removal and re-installation of the pre-existing lavatory faucet and plumbing connections. Again, GraniTech created a plumbing problem, albeit not one of the same calamitous proportions as during the initial remodeling. This time, GraniTech's plumber, either during the removal or re-installation process, ruined the faucet by breaking off an internal bolt, as it turned out later, The result was that the faucet, which had worked normally before, produced three separate, thin, weak streams of water, instead of a single, strong,normal one. I contacted Ali Yilmaz, the company's president, and he advised me to order a replacement ceramic cartridge which he promised to have his plumber install,. However, when the cartridge arrived and I notified Mr. Yilmaz he reneged on that promise and then had his office help notify me by e-mail that GraniTech had no qualified plumber to do that type of work, leaving me in the lurch. After more endless, fruitless, frustrating exchanges with Mr. Yilmaz, I hired a third-party plumber, at additional cost, to replace the cartridge. But the new plumber determined that the cartridge did hot solve the problem and that the entire faucet needed to be replaced because of the bolt that GraniTech had broken. I ordered the new faucet from the manufacturer, After more acerbic, contentious exchanges with Mr. Yilmaz regarding my additional expenses, the third-party plumber successfully installed the new faucet. My total additional outlay was $214.95, not to mention the loss of use of the lavatory for 3 weeks and endless aggravation and frustration. At my request, my credit card company back-charged to GraniTech $200.00 of the total I had paid for replacing the vanity top and the credit card company graciously gave me an additional credit of $14.95 in reimbursement for the cost of having the new faucet shipped. End of story. Moral of the story: GraniTech's plumbers are deadly! Avoid GraniTech at all costs if your project involves plumbing work. And do NOT trust GraniTech's promises. They promise things they either cannot or will not do to attract your business, and then abandon you without completing work they are contractually-obligated to perform, Had this been a larger project, I would have taken them to court for breach of contract. Never again! The "F" rating at the BBB is richly deserved and speaks for itself. I should have searched harder for an alternative, and for that I accept the blame. read more

I do not normally post to such sites, but the quality and professionalism demonstrated by GraniTech was worthy of compliment. I received a strong recommendation from our realtor after the recent purchase of our home; however, I became a bit nervous after reading some of the other postings on this site. Based on our initial meeting with Ali, GraniTech's owner, we were thoroughly impressed. He definitely knows kitchen design and has an excellent eye with respect to color palette. We were predisposed to a particular color of granite, and he recommended something he strongly felt would work better with our appliances and cabinets - he was definitely right. Based on all the compliments we received, we are glad we followed his advice. Overall, not only was the promised time schedule was met, during the job all the workers were on-time, friendly, and extremely competent. We also found the price to be better than other quoted offers and with some aspects of the job, we were not only quoted a cheaper price but also received an increase in quality of the product. In short, I would highly recommend GraniTech for your kitchen or bath remodel without reservation. read more

We had used Grani Tech in the past to replace our kitchen counters and was very pleased with the granite and back splash. This year we decided to remodel our kitchen and after checking out other places and getting quotes, we were happy with their design and quality of the cabinets and decided to go with them again. We were promised once all the cabinets were delivered it would take 2-3 weeks to complete from start to finish. They started working in May and it has now been 11 weeks and still has not been determined complete by Fairfax County. The demo and install started before it was discovered not all the panels for the cabinets were order, and we would have to wait an additional 3 weeks for them to arrive. The original sink was not be replaced, however, they cut the counters to the wrong sink. After being without water in the kitchen for 3 weeks, convinced us to settle (mistake) for a smaller sink, so they wouldn't have to replace the counters. In addition to the above, the wrong faucet was order and installed, which was later replaced with the correct faucet but installed for a left handed person which they later also corrected. The final straw came when it didn't pass the counties final inspection due to the garbage disposal wiring not meeting the current electrical code which changed in 2011. As re- modelers you would think they should know what the current codes require. To top all this, immediately after it failed inspection we received an email asking for authorization to charge our credit card for the final payment. When we responded with"no not until it passed inspection, the owner called asked us to release final payment, we refused. In addition to paying for a high end kitchen, the many additional weeks cost us dearly in work and vacation time. Much could have been avoided if the upfront sales were followed through as agreed. Be careful of settling which is what they would like you to do for their mistakes. read more

Later this month, Granitech is starting their fourth project for us over the past six years. We started small with a granite countertop for our kitchen. Two years ago they designed and rebuilt our master bath and custom closet and wired and installed some additional lighting. They completed much of the work while we were out of town and finished on time and within budget. The work was beautiful. This year they remodeled our kitchen and installed beautiful tiles and wood flooring in our living and dining rooms and the front foyer. The next project is remodeling and repairing flood damage in our basement. Why do we keep coming back to Granitech? Because their work is beautiful and competitively priced. The work crews, foremen and Ali and Gizem have always been professional, courteous and responsive. And the work crews always clean up after themselves. In addition, they've always responded promptly to follow up requests like readjusting a cabinet door months after the job was complete. Granitech gets our highest recommendation. read more

wonderful customer service,close attention to detail.and give the sevice beyond expectation. we got our kitchen done with them -the product and delivery and follow up all tremendous. i give them the all the stars in todays business world. and recommend everybody looks for granite design in their homes or business. read more