Dulles Kitchen & Bath exceeded our expectations and was a dream to work with! Embarking on a kitchen remodel is not only a costly venture but fraught with anxiety regarding potential delays, cost over runs, etc. This was not the case with Dulles Kitchen & Bath. Working with them was the best contractor experience we've ever had!! The job was finished early, on budget and beautifully executed. It was a stress-free experience. Working with Johan, the designer, was wonderful. He listened to our goals, made great recommendations and never tried to upsell. Omer, the project manager, was terrific and dropped by regularly to ensure everything was running smoothly, and answer any questions we had. Pedro, Bernardo and their team were great. They always arrived on time (at 7:30 one morning when the cabinets were scheduled to arrive), meticulously cleaned up everyday and executed the project with skilled perfection. And, thank you to the gentleman who hauled away the trash and debris everyday so that it wouldn't remain in our driveway. I highly recommend Dulles Kitchen & Bath!! They are very customer focused, kind, patient, honest, communicative, and ensure that your project is expertly executed. Thank you Johan, Omer, Pedro, Bernardo and your team for the beautiful kitchen and wonderful experience!! read more

We are absolutely thrilled with the work Dulles Kitchen & Bath did on our bathrooms! From the very beginning, they were a joy to work with. Our Designer had amazing ideas and really helped bring our vision to life, our Project Manager kept everything running smoothly, and the crew did incredible work with such attention to detail. The whole team was professional, hardworking, and respectful of our home throughout the process. They showed up when they said they would, stayed on schedule, and made the entire renovation experience stress-free--which is saying a lot for a project of this size! Thanks to their dedication and craftsmanship, we now have stunning bathrooms that we love. We can't recommend them enough for their professionalism, work ethic, and timeliness. Truly an outstanding company to work with! read more

The remodeled bathrooms look great. My problem with them is that don't stand behind their work. One bathroom had a medicine cabinet. They replaced it with a new one. When I inspected their work at the end, there were very few to do items. The one thing didn't inspect was rooms adjoining the bathrooms. They did damage to the dry wall in an adjoining bedroom that is unoccupied. I discovered the damage after the warranty and they would not do the repair. Also this year I discovered a crack in the molding that had expanded during the dry winter. They do not stand behind their work. read more

The suggestions for the changes to my bath were excellent The workmanship was very good as well, though it did take a little longer than was indicated when the contract was signed. read more

I hired DKB to redo my master bath. I have never had a good experience with contractors in thirty years, but these guys were fantastic. They were on time, did a beautiful job, and kept the work area clean each day. they were not the cheapest but you get what you pay for, and they were worth every penny. read more

We dropped in for a bid on renovating a bathroom. We set up a time for a rep to come out and see our bathroom. They arrived as planned but after following up a few weeks later, we never got a bid. read more

We were lucky enough to connect with Johan from Dulles Kitchen and Bath and we hit the jackpot. He's the perfect mix of guiding you and respecting your style. He listened to what we wanted and incorporated it into our design. This sounds trivial but his customer service skills are extraordinary. He was responsive, empathetic and a problem solver. He certainly made the process much easier for us and when we hit bumps, he always handled them well. Issues always come up, it's how people handle them that really show you who they are. We would highly recommend Johan to everyone and everyone. We also live in a townhouse and he worked with us without a ton of upselling realizing that we love our home but it's not our forever home. If you've met someone that says "no problem" by default but never follows through? This is NOT Johan. If he says "no problem" it happens. Second part of the review... Jose. I have never in my life met someone with such attention to detail. Jose is clearly super experienced and will also tell you when he doesn't agree with what you are doing, which is a trait I respect. Using no sparingly, means it's worth listening when someone says it. Both Johan and Jose handled issues SO well it really was as painless as a remodel can be. read more

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If you want your project done safely and to code this is not the company for you. Also if you're a woman and are overseeing this project, this is not the company for you. While the contractor that showed up each day was super pleasant and a hard worker there are some things that a certified professional should take care of. (Plumbing/Electrical) When changing out the lights an old electrical box needed to be moved/disconnected. We found the electrical box was not disconnected properly and was hidden behind drywall. That is an illegal safety violation. When we asked them to fix it they took the box out, duct taped the hot wires together and put them back in the wall. That's worse! So after an argument with Matt and Johan from DKB they sent licensed electricians to remedy the problem. When I confronted DKB about this shoddy work they said "let's not make a big deal out of small things." I'm sorry but illegal electrical that could cause a serious fire seems like a big deal to me. We also had a leak under the master bath sink and a pipe burst in the hall bathroom during the reno. Both of these were minor in the grand scheme of the renovation but a licensed plumber may have done it right the first time. Our project manager was "sick" regularly and didn't show much interest in our project. A few items were back ordered or ordered incorrectly, which is fine, but when I tried to communicate with him or ask questions about the missing items, multiple times he ignored me or didn't speak to me. The contractor had to act as our middle man several times and even at one point had to say "yo, she's talking to you!" I guess the project manager didn't like that the contractor and I had a rapport so he told the contractor to "act like you don't understand English". I think that's offensive. Overall the bathrooms look nice. They're not perfect, but we're glad to be done. We would not use this company again. They don't take responsibility for the fact that the contractors they use are unlicensed, and doing work that is potential dangerous! I don't just care that it looks good. I want the peace of mind that it's done right. read more

Dulles Kitchen And Bath - General Contractors Near Me - Vienna, Virginia

Excellent experience! My bath project was recently completed and I could not be more pleased with Dulles Kitchen & Bath, Johan and his entire team... From start to finish, the project was fast, efficient and smooth. Johan was a gem to work with....even helping me reassess the project after needing to realign funds after an unrelated major house expenditure was required. Hannibal and team were efficient and extremely conscientious and neat....each day they left the work site clean and tidy... If you have any hesitation as to why to consider Dulles Kitchen & Bath, please know that my experience was excellent...I highly recommend! read more

Dulles Kitchen And Bath - Thanks, Johan and team! - General Contractors Near Me - Vienna, Virginia

Polite and courteous, but a huge lack of communication. "Please keep the hardware and mounding so it matches with the rest of the house", turned into a 3 week delay because they threw it all out and had to custom order. Second attempt on a door still swung wrong way, so they just changed hardware and left gaps from flipping it. Hardware still wrong. They arrived at 8am...and tried to stay "to finish" one night past 9pm. Finally had to send them home to return the next day for 4 more hours of work. Very polite guys, clean up very well too, but definitely a language barrier with the first crew. Make sure you check your contract specifically for every little detail too. Will not be hiring this team again. Showroom was nice, but a "2 week max" job turned into nearly 6 weeks and delayed my 95 yr old dad being able to move. No compensation when they're late either! read more

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On September 23, we stopped into Dulles Kitchen and Bath in Vienna and spoke to Patrick about remodeling our kitchen. We made an appointment for the following Thursday for him to come to our house to measure and prepare an estimate for us. An hour and a half after the appointment time, we called the office to see where he was. The woman who answered the phone said she would check and call back. When she returned our call, she said he had an "emergency" and rescheduled for the next day. Patrick offered no apology for the missed appointment, measured the kitchen, showing little interest in talking about what we wanted to do, and said he would be back in touch with us the next week with an estimate and to set up a time for us to come in and talk about specific cabinets, etc. It is now 5 weeks later and we have not heard from Patrick or anyone else at Dulles Kitchen and Bath. In the meantime, we have hired a contractor with excellent customer service. read more

We found Dulles Kitchen & Bath through Google & reached out for a quote to remodel most of our home (the main & upper level, excluding our basement). Their price was competitive when compared to 3 other contractors (Northern VA area). Ali, Johan & Firuz were very professional in all our interactions, even when issues arose. 80% of our expectations were met with this renovation. Items done well: -Kitchen: We requested Ikea cabinetry; setup & install. They accommodated this request, even though they do not specialize in Ikea hardware. The design is exactly what we wanted & we saved some $ on the cabinetry. The tile work, counters, lighting & appliances are beautiful. - Main Level Flooring: We chose a hardwood-look tile for the main level and the install was flawless. The tile installer was excellent bc we do not believe the flooring could have turned out better. -Upper Level Flooring: We purchased some wide plank wood flooring that matched the color of the tile on the Main Level from Lowes that we really loved and they installed it pretty well. One plank needed to be redone, but for the most part that install was well executed. -Main Level Stairs: DKB replaced our stairs with new wood steps & stained them to match both floor levels. They also replaced our railing & stained that to match. That was also done very well except for some detail work. -Pantry install: DKB, at our request, walled up & created a pantry for our kitchen. It is not only super functional but looks like it was there all along. -Electric Fireplace install: DKB installed an electric fireplace in our living room that we purchased on Amazon & it is beautiful. They ran a separate circuit for the unit to our panel as required & we feel they did a good job, to code. -Drywall work: Our home is older so there was a significant amount of necessary drywall work such as nail pops & uneven wall textures that needed to be done. We feel they completed this well. -Recessed light install: We are happy with our new lighting. They really accommodated us bc we changed our mind mid-project on the color of the lighting (we realized it was too harsh once installed). Items not fully completed &/or completed to our dissatisfaction: - Paint Job: For the money we paid, we expected a much better paint job. The result would have been the same if we had painted the walls ourselves. The transitions between the ceiling & the walls are sloppy & we had to address this with DKB several times throughout the process. The excuse we received was that the walls were uneven. -Marble transitions from bathrooms: We requested 4 times that marble transitions be white &/or gray in color. Beige was installed instead. -Closet Door install: We requested at the beginning of the quote, for the closet doors to be replaced. We specifically mentioned the gaps at the top of the closet doors which drove us nuts. They did replace the closet doors but never remedied the gaps at the top of the closet doors. Yes, the closet doors look better, but it was not what we wanted. We expressed our displeasure to DKB & while we believe they tried to adjust the doors to satiate our nagging, they took the cheap/short-cut route instead of properly reframing the doors to make them flush. The excuse we received was that the walls were uneven, again. - Detail work: This is one of the most difficult parts of any project, but we really had to stay on them for sloppy detail work. The gist: some stair detail (trim and steps), paint lines, a piece of trim was left completely unfinished in our master bedroom (which now my husband is going to finish), etc. -Timeline for completion of project: The original estimated TOC was between 3 weeks to 1 month. They finished in 2 months + some days. We became so frustrated with the timeline (partially bc I'm pregnant) that we gave up on addressing all the detail work that needed redoing &/or touchup. -3rd party contractor management: 3 separate 3rd party contractors were used for our project. For the most part, the contractors were on time & efficient. One of the contractors really lagged on a lot of the work which we believe affected TOC. This same contractor was the one made excuses that the walls were uneven & did some sloppy finishing work. On the flip side, this same contractor did our kitchen (the most difficult aspect of the job) & we couldn't be happier with the result (so not sure what happened there). Bottom Line: We are happy we did the renovation, bc our house really needed it. However, you will need to stay on top of the company to get what you want & communicate without hesitation. DKB is well mannered and eager to please so for the most part it was a pleasant experience. We believe they could have made the experience more enjoyable if they had managed their 3rd party contractor expediently. Much time & frustration was expended needlessly due to issues with this contractor. Photos available in my review for your own judgment. read more

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We hired Dulles Kitchen and Bath thru our friend's referral. We needed to renovate our kitchen. Johan was our estimator and designer, patiently helped us throughout the process, and details with the design that we wanted. Final measurement was scheduled, supervisor Ali and PM Firuz showed up, went through everything one more time. And we were told that the project would take 3-4 weeks to finish. During the demo we were unable to be at home, they left a lockbox with the copy of our keys. When we got home after work, the driveway and entrance was so clean that we thought no one had showed up. The entire kitchen we had was gone. Necessary places were covered up. It took the entire project to finish in 25 days. PM Firuz was at the job site every day, the days we were not home we were always updated what was going on. Designer Johan stopped couple of times, supervisor Ali, contacted us several of times, to follow up if their employers and the project was going okay. We are very happy with the outstanding results we have in our kitchen. Highly recommend DKB! read more

I've gotten both my kitchen and bathrooms renovated by DKB. Still in love with my kitchen a year later, and now I get to enjoy newly renovated bathrooms. Both bathrooms were completed in under three weeks total. They look amazing!!! read more

Dulles Kitchen And Bath - General Contractors Near Me - Vienna, Virginia

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We hired Dulles Kitchen and Bath through a friend's referral to renovate our kitchen. Ali was the designer and estimator - he worked with us throughout the process. Sinan was the PM. The entire project took three weeks to complete. Sinan was very pleasant to work with. He wanted to make sure that everything was done per the spec and patiently addressed all our queries and requests. The kitchen looks fabulous and we highly recommend. read more

I'd give zero stars, if I could but it's not an option. Do not go with this company if you're contemplating a bathroom renovation. It was a mess from the start for various reasons--for instance, one of the tiled walls has a visible curve in it. My remodel is not a year old, but the toilet started to leak and an independent plumber just inspected--the toilet was not installed correctly. I called Dulles Kitchen and Bath three times (Johan), but never received a phone call to help so I had to go with an independent plumber. EPILOGUE: Dulles Kitchen and Bath (specifically Johan) totally came through for me and fixed everything. Thank you! read more

We had our master bathroom replaced just under a year ago by Dulles Kitchen and Bath. A few weeks ago I noticed a few small thing that needed some attention. I spoke with Johan and he was on it straightaway. Today a crew from the company visited my home, they were courteous, meticulous and did an amazing job. They didn't rush, and their work was outstanding. I would not hesitate to recommend Dulles Kitchen and Bath for competitive prices and great workmanship! read more

In April 2022 we got our master bathroom remodeled. We are extremely disappointed in the service we received from this company. We felt that the project was not done in a professional, proper and timely manner. First and foremost, the customer service was non-existent. Not only was the company owner rude and uninterested in our complaints, but the field manager, Adam, had no control over Carlos and the servicing crew that was doing the bathroom. After going back and forth with the field manager, Adam and the owner Johan we have yet to have a walkthrough, as stated on our contract to go over any/all imperfections, but since that never happened we decided to withhold the remaining amount of the final invoice. Instead the owner gave us a call and told us to keep the remaining amount and that the project was done. Not only did the company perform unprofessionally, but sheer arrogance of the owner to disrespect the contract and close our service ticket shows you how this company does business. read more

Dulles Kitchen and Bath just remodeled 3 bathrooms in our home, and we are delighted with the results. Here's why: 1. Dulles was willing to work within our budget. Other vendors were not. We estimate that we saved $20,000-$25,000 by working with Dulles. 2. Excellent design services. The results look terrific. Our designer was Patrick Kish. Thanks to Patrick for finding us beautiful tiling, countertop materials, flooring, lights and fixtures within our budget. 3. Construction was very neat and proceeded smoothly. The work was completed to our complete satisfaction, including fixing a few small errors without complaint or additional fees. Our thanks to Sinan, our project manager, and to Geovani. 4. Dulles's subcontractors did an excellent job. 5. There were no hidden fees and add-ons. The only additional charge incurred was for replacement of the original plumbing connections at a very reasonable cost; this was needed because the original plumbing behind the walls was old and worn out. 6. We made a couple of changes during the job that were handled pleasantly and cost-effectively. Dulles gave us the pricing for these changes, got our approval before proceeding, and executed them smoothly. 7. Dulles was very careful about making sure that our cats were unaffected by the construction and that exterior doors remained closed while work was underway. This was extremely important to us. This is an honest and capable company that went the extra mile to accommodate us. We would work with Dulles again and recommend them highly. Dulles does general remodeling as well as kitchens and baths, so consider them for a wide range of products. read more

I spent about an hour inside their showroom with my boyfriend as we were looking for materials and inspiration to remodel our master bathroom. There were two people working in the store, one was helping another couple. The entire hour we were there, neither one of them acknowledged us in any way whatsoever. We went through the entire showroom, multiple catalogs, and discussing design options by ourselves. Extremely disappointing to have been ignored while one associate is not busy, and we will not be using them for our bathroom remodel. read more

Dulles Kitchen and Bath on Old Pickett Rd of Fairfax city is offering renovation of kitchen and bathrooms. I visited the store for kitchen fix. I was offered full help in finding right products and unique designs. I must say staff is extremely professional and they complete the projects before the time. They use the finest materials for plumbing, installing the floor, cutting and installing of the counter, and the installation of cabinets and fixtures. You will be happy with their services. checkout their photo. read more

Dulles Kitchen And Bath - General Contractors Near Me - Vienna, Virginia

These guys are great! They have helped out numerous clients of mine in the past. A couple of years ago Johan did a gut renovation of a DC rowhome for which I was the listing agent. The feedback from all who came through was overwhelmingly positive. Give them a shot you won't be disappointed. read more

Horrible customer service, a simple bathroom make over took over a month, they left my yard a terrible mess including broken glass and other debris. Poor craftsmanship. There are other choices... read more

Dulles Kitchen and Bath I would avoid. The owners and operators are very nasty and unresponsive after contracts are signed and deposits made. The pricing is not clear cut. Once calling the company on unfinished or malfinished work by subcontractors; the owner and project managers angrily speak to you in your home; and warning of the 1 year warranty clause. Work is poor the quality is awful. Many hiccups. read more

Dulles Kitchen & Bath is an excellent kitchen and bathroom remodeling company in this area. I had a chance to interact with managers and designers there. They're undoubtedly on top of their games and fixated on making sure that the customer is satisfied, regardless of the consequences. They have a nice and spacious showroom that allows you to choose from a wide variety of kitchen and bathroom products, huge selection of colors. Really nice people and helpful staff. Highly recommended. read more

We hired Dulles Kitchen and Bath to completely remodel our very outdated kitchen. From my initial meeting with Ali, I got a very good feeling about the company. Ali was very knowledgeable and pointed out several items I didn't think about when planning the remodel. I also got a few other quotes and settled with DKB because their quote was the most reasonable to us. They have a nice showroom with a great deal of selection and the work was done very smoothly over the 4-5 weeks. Our kitchen looks amazing and we keep getting so many compliments. I definitely recommend them and would use them again. They are also very responsive and have great customer service. Highly recommend them. read more

Dulles Kitchen And Bath - General Contractors Near Me - Vienna, Virginia

Our kids bathroom was done by dulles kitchen and bath, and it was uneventful. Everything is placed and done as we wish. It was reasonably priced and everybody was very professional. Johan answered all our questions and concerns, and the projects was finished right on time as scheduled. I would not hesitate to recommend them anybody. read more

Very big selection of bathroom accessories, kitchen and cabinets. Staff is specialized in different areas and are very knowledgeable.

I set up an appointment by phone and arrived at Dulles Kitchen and Bath's design studio on time exactly. But the door of the business was locked, and nobody was in the studio. I called the studio and left a voice mail. I received a return call in app. 5 minutes. A female (maybe a receptionist) apologized for being late and said I could come in. I went inside, but the designer was not there yet. The designer showed up app. 15 minutes after the scheduled appointment. We greeted each other, and I said I didn't like it when people don't respect others' time. He said he lived far away. I responded I also had to come from a far location. Then he suddenly yelled at me saying I yelled at him and I was not "respectful." Then he opened the door and told me to leave immediately. I said I did not yell but just complained about his being late, but he said that he was not my child and was not "respected" by me. Maybe I was too sensitive because he was late for about 15 minutes only. But I don't know how I could have "respected" him when he was the one who did not show up on time. Maybe the business is so good these days, and they still can have many customers with such a bad attitude for now. But being in a personal service business myself, I just could not understand the designer's attitude. I planned to discuss a whole house renovation project with a 300K budget. I wasted app. 2 hours this morning, but they just blew the opportunity because of the bad attitude. read more

They did a great job on our bathroom. From very beginning with the selections and design help, and the crews work, and being on job site on time, very clean work left us extremely happy. Highly recommend Dulles Kitchen and Bath. read more

BUYER BEWARE!!!!! STAY AWAY FROM THIS CONTRACTOR!!!!! 5 week project turned into 9 months, horrible quality, zero professionalism. The owners Ali and Johan speak down to my wife. They used a painter who painted over light switches, and stairwell hardware. Today, we had subcontractors show up at our house saying Ali never paid them. Worst experience of my life. Due yourself a favor and look elsewhere! read more

I am very happy with my new kitchen from Dulles Kitchen and Bath. Excellent workmanship and Sinan Top, the project manager, has gone out of his way to make sure I was satisfied. I needed a GFI changed ater a year and not only did he replace it free, he also replaced another that was not part of the project! In the build phase, I changed something I wanted which required the workers to tear out a wall of cabinets they already installed, make a custom cabinet for me (to use what would have been wasted space to make a water bottle holder) and reinstall everything. NO EXTRA CHARGE! Top customer service, excellent workmanship, great design work. I have already recommended them to a friend and when I get the money to redo the master bath, I'll be calling them. read more

Dulles K+B replaced several counter tops, a back splash, our fireplace surround, and our flooring. They always responded quickly to our calls/e-mails even though things are crazy now with Covid. The quality-to-price ratio was excellent. The work was performed with care and looks beautiful. read more

My full master bath remodel turned out amazing! The design created by Eniko, totally transformed my master. The process was simple and stress free as they handled everything and ensured my total satisfaction. Ali the project manager monitored the project daily to ensure the work was done correctly. The contractors were professional and friendly. I added a couple of alterations mid project and they included them without issues. Everyone made sure the project was completed on schedule. I would highly recommend Dulles Kitchen and Bath to anyone considering a remodel. read more

We had two bathrooms remodeled during Covid. I was glad I was home during the remodel. Work being done during Covid felt safe.You must get Cenan, the project manager engaged from the start. He was very helpful and the crew was very attentive and would do anything you requested. If you know what you want and are able to select your materials I would recommend Dulles Kitchen and Bath. read more

Dulles Kitchen and Bath recently renovated our master bath and kitchen. We were very pleased with the process of the work and the results we got. Our designer and salesperson Johan was very helpful with all the processes. The project supervisor Ali, and their crew was amazing to work with. Responsive and punctual. We are amazed with the work and service they gave us. Highly recommended. read more

The team at Dulles Kitchen and Bath was truly amazing. We were looking for someone who would be able to help us from start to finish. It seemed that many of the contractors we found were only experts in one area or another. We moved into our home in December of 2017. The house was built in 1992 and the bathroom was carpeted and the toilet was not framed in. There was also a huge Jacuzzi tub typical of that time. Bob is the design man on the team. We explained our desire to have the toilet framed in, for a two person shower and heated tile floor. Within a week we were meeting Bob at the design center where he showed us the drawings he had come up with. Next, we picked out the tile, cabinets etc. We actually were able to select everything in 1 1/2 hours. For the next stage we met with the project manager, Sinan. Sinan was our single point of contact and kept everything moving along smoothly. We started the project in the mid-January and had the project completed by mid-March. I typically like to do my own work, but as the project unfolded I realized that it could take me a year to do the project myself. It required removing the entire bathroom floor, pulling circuits from the basement, a new custom shower floor, and all new plumbing. Nelson and crew were the workers for the project. They too were amazing. Nelson worked with the permit inspectors and made sure everything was done well and to standard. I would definitely use them again. The project stayed very close to on budget with just a few bumps due to some of our changes. If we were to do it over again we would've placed the light switch on the inside of the toilet space and we might've picked a different tub because the tub we picked based on its size is made of fiberglass and I'd prefer porcelain. The one thing I did do was fill the void in the bottom of the tub with insulation to keep the water warmer longer. Lastly, I was unhappy that our water pressure was terrible on the faucets. I procrastinated for months and finally got the nerve to call. Sinan came out the next day, come to find out the aerator was filled with crud possibly from our water heater. It was a simple fix that I could've done myself, yet Sinan didn't complain. This was the one thing keeping me back from giving them this review. We couldn't ask for a better team from start to finish. The project moved quickly (less the five days we went without power from a storm) and stayed on track. The budget strayed very little and they were very easy to work with and resolved our concerns and issues quickly. Communication was excellent. I think we picked the best company for the project and wouldn't hesitate to use them again. read more

Loved working with Pamela G. our kitchen design consultant. She's responsive, professional and very friendly. We loved working with her on our kitchen update project. read more