We have used BHS on two separate occasions for remodeling jobs. They remodeled one of our bathrooms a few years ago and we chose to use them again to remodel a second bathroom, kitchen and living room. Our team of Jared, Antonio and crew were fantastic to work with and we are extremely happy with how everything turned out! We will continue using BHS for out future projects! read more

We are extremely happy with the final results. The primary bath is amazing! It is just gorgeous and is now so much more functional. Fernando and his crew were wonderful to work with and did a fantastic job. Maria was extremely helpful in selecting materials, and Jared kept things moving forward. Everyone, including Craig were very responsive whenever we had questions. Extra kudos to the whole team for being so lovely with our pets. read more

Beautiful Home Services - Primary bathroom remodel - Painters Near Me - Fairfax, Virginia

Updating my review to add that today, 3 years after BHS completed our kitchen, we had to have a plumber come fix an issue with the kitchen sink. He was appalled at what he saw. A vent fitting meant for an air vent was used in our sink plumbing; it is not to code. He identified another "dangerous" (his words) issue where an exterior pipe is incorrectly placed under our kitchen sink in a very precarious (temporary, not soldered) way. I'm terrified of what this means for all of our bathrooms BHS touched last year, one of which is the source of a leak into our laundry room. Taking this opportunity to add a recent photo of our bubbling/peeling bathroom ceiling less than a year after BHS finished work on our bathrooms. I highly caution against hiring this company. read more

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We have not spoken to you and have no ideas what you are talking about. All we know is your two man crew damage our house. All of the negative reviews are self-explanatory - malpractice. No licensed plumber did the job, and your company tried to erase the evidence from the VA GAS COMPANY. It is a SCAM! We have documentation to support. read more

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This is going to be a mixed review. The guys did a great job repairing drywall, painting, and some minor electrical and plumbing work, after one of my interior pipes leaked. But, when it came to change control, I felt like they completely ripped me off. One of my interior wall pipes sprung a leak in my bathroom so I hired them to repair the drywall, paint, and for mold remediation. I also mentioned I was planning on putting a new vanity in the bathroom and some plumbing work might need to be done for that, which was part of the estimate. Note, my home was built in 1952 and I had renovated the bathroom 12 years ago. After they opened up more of the wall to check for mold, I received a text from the project manager saying they did not find any mold but they find a few other things, that would cost $1500 to fix. I went downstairs to see what was wrong and I was so livid at the overly inflated estimate to: 1. put metal bands in 3 areas of my pipes; 2. put metal sheet on the 2x4 so no drilling takes place; 3. replace my p-trap; and 4. install a new electrical junction box (I had exposed wires). I took pictures and sent them to my plumber and electrical friends, that live in New Jersey (high cost area). They both told me I was getting ripped off. I told the Project Manager that I was given an estimate of $450 to fix the plumbing to install the new vanity and a P-trap is $15 and they would have to hook it back up anyway. I ended up paying $1000, which was still a rip off, as the electrical junction box should've only been around $300 and I should've been told about the metal bands b/c my pipes were exposed when they came to do the estimate. read more

Beautiful Home Services - They put metal bands over the black rubber in 3 places. - Painters Near Me - Fairfax, Virginia

Again, BHS is trying to avoid their responsibility. First, they're lying about "We notified the customer in writing that if they wanted to go with taller cabinets, there would be a change order to remove the bulkhead to fit the taller cabinets." BHS reviewed the order so that "the quote aligns with your contract in terms of scope of work" as their staff said. I attached the email they sent to me after they reviewed the cabinet design and they never mentioned anything about the cabinets being taller. Also, I did not "select" this option. This was the only option given to me from BHS. BHS asked me to approve the design they sent to me, and I approved. Now they're blaming me for doing what they asked me to do. I paid to BHS, and BHS placed the order with the vendor. Everything was under their control, but they just don't take any responsibility. In addition, they did remove the bulkheads but it was not to maintain the schedule. Their staff stopped coming since the day they asked for more money for the extra work. And if removing the bulkheads was not covered under our contract, they should discuss with me and reach an agreement first before doing the work. The contract says BHS is entitled for a pro-rated amount if the issue "could not have been reasonably determined on visual inspection of your home prior to signing this contract". The need of removing bulkheads in case the cabinets are taller could be easily determined on visual inspection. They just did not do a good job reviewing the design. The owner admitted the cabinet is a little taller in his response, which means the size is wrong and my claim is correct. They also should not cut the opening in the picture without getting my agreement first. read more

Beautiful Home Services - Painters Near Me - Fairfax, Virginia

I loved the team! I loved their recommendations. Jared, Carlos and all the brothers are incredible. Now I want to transform the whole house!! As soon as I get some more money, coming right back to BHS!! Excellent excellent workmanship and extremely pleased with the product, the professionalism of the team and the pace of the project. read more

Beautiful Home Services provided extensive remodeling services on my Capitol Hill condominium in a 125-year-old building. The project was the first remodel for the condominium since 1980. Work included relocation of walls, replacing plumbing pipes and fixtures, replacing ceiling light fixtures, adding electrical outlets, replacing a bathroom and kitchen, new wood floors, trim casework, replacing interior doors, and renovating a fireplace. The renovation project was complex because this is a second home, and I was not on site while any work was underway. Communications and commitments during the renovation were consistent and reliable. All the design work and selection of appliances, fixtures, cabinets, tiles, floor stains, paint colors, and cabinets were completed while working remotely with the BHS design team, who provided well-thought-out options. BHS completed the condominium renovation with minimal rework while efficiently managing change orders. While working with BHS, you will be transitioning from a pre-project team, design team, project team, and on-site project leads. Tracking the details and over-communicating will be required to define on the front end what you want and, throughout the project, to ensure that you get the expected results and quality. I recommend BHS for complex remodels. The owners are actively engaged and available for consultation, the project managers are responsive, and the design personnel are current on emerging trends. read more

We hired Beautiful Home Services after reading great reviews on Yelp and Angie's List. We had quite a large project to complete in our new home. We replaced our hardwood floors, re-painted the kitchen cabinets, installed a new island, granite and pendant lights over the island and re-painted our banisters. Let's start off with some positives. Andrew & Craig are very responsive and open to critiques and fixing issues. When we had issues they made sure that they were corrected to our liking. I'm torn because overall our kitchen turned out great. We love the final look and are happy with the quality of the work. But, it took A LOT of effort on our part to be the designers, schedulers, negotiators, etc. I felt like I couldn't just be a customer throughout this process. I had to watch like a hawk, keep a list of things that needed to be completed (and then fixed) and make sure that everything was done properly. Unfortunately, the workers they use are NOT good with the details. We had to ask them to redo a lot of our project due to messy work. This included large drips on banisters that were painted, nails sticking out of our new island, cracked stair nosing, large scratches on our brand new floors, cabinets installed incorrectly etc. We had to point out these issues so that they could be fixed. Thankfully, they fixed the errors to our liking. One other thing to note - their fabricator (Counter Culture) is really difficult to work with. We had to call them on a daily basis to make sure we were getting what we wanted. We also had to take several trips to Silver Spring to see our granite and go over details. I was SO glad when our granite was installed. It actually looked great in the end, but it was such a hassle getting to that point! I'm shocked it turned out so well... but this was after we made several changes to their original plan. So, I give myself and my husband credit for that! So, all that being said... if you are a perfectionist, you might want to look elsewhere. But, if you're willing to put in some work, and be a partner in your reno, they are a good company to hire. It wasn't a perfect experience but then again, who has ever had a perfect contractor experience? I've never heard of one. Food for thought. read more

great company to work with, will be doing more business in the future. We were happy with the process they use, even for our smaller project, they treated the project professionally and on time. read more

Beautiful Home Services did a great job with my shiplap accent wall and crown molding project. They helped create an almost seamless shiplap wall. My wall was slightly more than 16' in length and required them to get creative with how they arrayed the boards. They did a great job with painting the wall as well, applying a base coat and three additional coats until the nail holes were invisible. You have to really search for the seams between the boards. The crown in all rooms was done well. They helped me find the right size and got me a good price on materials. The crown in my master bedroom was color matched to my baseboards almost identically. Also, I have some long walls which had some settling over the years and the crown work makes those blemishes look truly straight again. The crown in the other rooms was painted the same as the master, which was not an exact match to the trim in those rooms. They returned the next day and repainted them a much closer shade. They used a different paint vendor for the second coat and the finished product was a little too glossy despite being a better color match. In the end, I ended buying a gallon of the same paint type (Sherwin Williams SuperPaint Semi-Gloss) they used in my master and I partially painted over their second coat in the really shiny spots. Overall, I am very happy with the end product. read more

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Truly professionals in every step of the way! We reached out to BHS end of 2020 summer to finish our basement in preparation of baby #3. Talking to half a dozen others it was a no brainer to go with BHS. Why? From the beginning they have a team we work with on design and layout of everything. Then there is a smooth transition to the lovely ladies who manage all the appointments we needed for materials and other materials we needed/wanted to provide. Then comes in the superstars Ever and Jose. They were the main two here everyday all day just making magic happen! They were able to finish weeks earlier than expected and would have been even sooner if the permit office.... well if you have ever dealt with PWC permit office you know... BHS went beyond our expectations and even took the extra measures in accommodating our want/need to have a custom barnyard door installed by building an internal bull head for it to attach to. Craig was amazing to work with and as one of the founding owners of the company it says a lot when he makes sure to stay involved and check in regularly. Truly professionals. read more

Beautiful Home Services - Custom barn door to workshop in basement. - Painters Near Me - Fairfax, Virginia

Our Response to BHS: First of all, we don't "feel" that BHS disrespected our home. We KNOW they have!!! Thanks for the $250 credit on the shotty work. We could have done a much better and CLEANER job ourselves. Unfortunately, we have careers that take up most of our time since we need the income. It's too bad that home remodeling IS the ONE job BHS has and they can't even manage to get that right. The company acronym should stand for "Bogus Home Services" since they can't even own up to the mediocre work that was done in our house by their VERY DISRESPECTFUL contractors!!!!! Here's our side: 1) Yes, Andrew did state that skimming the walls creates a very large amount of dust, however, when we told him that I'm very allergic to drywall dust, he PROMISED us that plastic would be placed up on the bedroom doorway in order to decrease the amount of dust that could travel to other areas of our house. We knew there would be some dust, but we know for a fact that the "invisible" plastic did NOT prevent our entire first floor from being COMPLETELY covered in drywall dust!!!!!! I apologize that we didn't roll our entire bodies in the tremendous amount of drywall dust that covered every square inch in order to take pictures of that in order to prove to them that there's NO WAY any plastic was EVER placed up!!!! Do they have pictures to prove that plastic was in fact placed around the bedroom doorway??? Of course not. Because there wasn't any!!!!! 2) I'm sorry I cleaned up the mess on the floor and around the toilet before the picture was taken. I was in such shock once I got home and saw the absolute disaster of a mess the contractors left so I started cleaning that up immediately. I didn't realize that capturing the mess with pictures was worth more than our word that they disrespectfully left a complete mess in our bathroom!!!! 3) I guess the Boogeyman went into our basement and left all the leaves, dirt and drywall dust everywhere. I suppose he's also the one that used the toilet in our basement and left dirt and leaves on the floor and s**t splatter in our toilet and left the toilet seat up. That would be the only clear explanation since we NEVER use that bathroom. Yep, it must be the Boogyman since BHS clearly believes he exists in our home!!! 4) Tiny amount of fibers?? Again, I apologize for not taking a picture of my entire wardrobe to show that insulation fibers were ALL OVER THE PLACE. I instead took a close-up photo of a few articles of clothing so they could see it was insulation fibers from the attic. Also, there's NO explanation of how dirt and leaves were on the floor of our master bedroom closet!!! Must be that pesky Boogyman again!!! For the record, the ceiling fan was not "replaced". A brand new one was installed, which their disrespectful contractors managed to get paint splatter onto EVERY SINGLE BRAND NEW BLADE!!! 5) Yep, the chipped paint was most DEFINITELY done after their inept contractors put it there!! TOTAL LIE that BHS offered to come back to fix it, but then again, we NEVER want them to step foot in our house EVER again!!!!! 6) BHS states that they didn't work in our basement but then they point out the "one tiny drop on the floor" was cleaned up in less than 10 seconds. Well, how was it that I was able to take a picture of the DRIED paint drop in our BASEMENT if that were the case?? Gosh darn that Boogyman!! 7) We live on a pipestem and do NOT have people walk by. Our mailbox is at the end of the pipestem. I guess it's just "coincidence" that gum was spit out onto our driveway while the disrespectful BHS contractors were at our house???? Oh, the shame of some people to do that while disrespectful BHS contractors were working on our house!!! The storm door left open...CLEARLY THEIR FAULT!!! Thank you for taking ownership of that!!!! 8) "The chair..." REALLY??? There were 4 disrespectful BHS contractors that moved and dirtied up 4 of our kitchen chairs!!! They all CLEARLY sat there and had lunch since they got their dirty shoes all over our chairs and red food stains on our counter!! We would not have minded at all if they used our chairs or bathrooms as long as they kept everything the way they found it. But since they did NOT, that displays COMPLETE DISRESPECT!!!!!!!! If it is pictures that BHS needs, I'm including some additional ones to prove to them that the Boogyman does not exist, however, as unfortunate as it may be, their completely disrespectful contractors do!!!!!!!! When will they allow a perfect ZERO stars for companies that suuuuuuuuuuuuck!!!!! read more

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BHS did several projects for us and our friends and family over the past few years. Always responsive, professional, high quality work and easy to deal with at every step of the project. They exceeded expectations, which is why we have been their return customers and shared their name with our community. A trustworthy and competent company, highly recommend! read more

After reviewing Yelp it seems they have a long history of conducting subpar work without taking accountability for their actions. Think my bank account and home dodged a bullet. Thank you all for the warnings in feedback here on Yelp. Recommend shopping around for reasonable quotes for home renovations. During the estimate process in my home, asked personal pointed questions regarding employment etc. which seemed to be gathered to inflate the quote. Extremely over priced. 20-25% mark-up on renovation quotes with very little supporting information behind the pricing. Seems to be a price gouging operation taking advantage of Military, Federal Employees and Contractors based on their salaries and employment in the area... read more

My kitchen was in need of a major remodel. We started off thinking of "just" gutting and replacing with new cabinets and counters but as we went through the process we realized we would get a lot more out of the space if we removed a wall from between the dining and kitchen area and constructed a new closet. The team was patient while I worked through a very long brainstorming period to get the right design. Once work began they flew through-it took 5.5 rather than 8 weeks without any major snag. Craig and Ever were amazing, very willing to adjust when we realized small changes were necessary and texting or calling if they saw a change may be necessary for the best result. Beautiful work and an absolutely stunning outcome! read more

Beautiful Home Services - Painters Near Me - Fairfax, Virginia

Had my hall bathroom renovated, almost a total gut job. BHS was one of the only companies who would actually come look at the bathroom before quoting, which I liked since I could tell them exactly what I did and didn't want done (other companies gave me a standard reno quote and we had to do rounds of emails: 'take this off, don't want it' or 'I want something different than this"). Quote came in about average for cost. Every person I dealt with, from Alex who gave the quote, to Deanna who helped source and order things, to Kevin the project manager, to Antonio and his guys who did the work, everyone was upbeat, pleasant, and communicative. No complaints, really! And the bathroom turned out fantastic. It feels wonderful to have it all put together properly (it was a real mess before), and I'm honestly excited every time I get to use it :] The actual reno took about a week, plus a day for finishing touches (I didn't have tile work done) and fixes. Antonio was awesome, and talked me through every step to make sure things would be the way I wanted them. They also warranty their work, so I'm content that if something goes wrong I can call them. Definitely recommend BHS! read more

Beautiful Home Services - Painters Near Me - Fairfax, Virginia

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UPDATE #2: BHS THREATENED LEGAL ACTION. Andrew, the main co-owner of BHS, identified me from my review and sent the following email to my personal account. (edited to remove personally identifiable information) From Andrew: " We have ascertained that you are "Trey P" on yelp that rated us. We feel your rating is grossly inaccurate to how the job proceeded and the communication. I have numerous email chains demonstrating our responsiveness not only during the project but also regarding the warranty related issue that came up after the fact. We are discussing our options with our attorney. Just wanted to let you know that we know it was you. You have a business on yelp.com and therefore understand how damaging ratings like yours can be to a business. It is disappointing that you didn't reach out to us directly to address any issues, but instead felt the need to post an anonymous, inaccurate and slanderous rating about a job that was completed 2 years ago and that we have emails for stating that you were happy. If you had reached out to us directly, we would have been happy to address any concerns you had. " I guess he also responded to my original review with a bunch of BS. Look, I don't get my kicks from bashing someone else's hard work. I don't enjoy the anxiety of writing a negative review and the impact that could have on the target of that review. I also have no personal vendetta, and I get nothing from leaving negative reviews (except legal threats apparently). I'm a normal person who feels he didn't get the quality work he was promised, or the positive experience he paid for. If being honest about my opinion can help someone else avoid having a similarly negative experience, I will share my thoughts freely. And as for my experience with BHS... In 2003, I met the woman who is now my wife. 13 years later, we spent our life savings to buy our first house - This house. And then we hired BHS to make improvements to it. Instead, one of the BHS crew called me the spanish equivalent of fa***t while I was standing in the bedroom. They left tool marks in the floor under the varnish, or sanded it unevenly. Their brush strokes are visible on all the flat surfaces of the door and window frames, some are missing paint along the top edge, and/or have thick runs of excess dried paint in some spots. Our front door is two tones of white on the inside because different BHS crew members were using different paints between coats. And there are others. The bottom-line is this: BHS had high marks on Yelp. They promised quality and we paid a premium over their competition to get it. But they didn't deliver. Yes, they did some things well, but others they did poorly. Some work they did happily, most they did with attitude, and yet other work they did only after a protracted period of consistent hassle. The series of exchanges with Andrew via Yelp including his veiled legal threat (over my OPINION) are indicative of their approach to handling client grievances. Unfortunately, it appears this approach is ingrained in the company from the top down. read more

Our home had an unfinished basement that we wanted to have remodeled to add more living space, as well as an additional full bathroom, laundry room, and wet bar. We got quotes from a few different contractors and ultimately selected Beautiful Home Services for a few reasons. From the beginning, our sales rep Alex was very friendly and listened to all of our thoughts on what we'd like to have done. He was very knowledgeable and gave us some ideas during the quote process. He was quick to respond to questions and clarifications and the quote was very reasonable compared to some other quotes we received. From the start, we felt the most comfortable with the team at Beautiful Home Services so we decided to work with them for this large job. BHS provides a dedicated project manager for each job which was great - in our case we worked with Craig and he was very responsive throughout the entire project and was also able to accommodate some small changes as the work progressed. It was very nice not having to chase down anyone - we were always able to reach Craig quickly and keep things moving on schedule. The Project Director team is also very helpful in getting materials purchased/selected for the project. They provided us with a detailed shopping list that made it easy for us to know what materials we needed to get and when they were needed. You can also work with their vendors for materials and BHS helps with coordinating delivery/returns/etc. The whole process was very smooth and efficient. The crew that completed the work was very friendly and polite (Alexis and team). There were minimal interruptions from the crew which was great since I work from home, and they also invited us down regularly to show us progress and discuss any specific details of the project that came up on a day-to-day basis. They were clean, efficient, and did an excellent job over all. As far as the remodel itself, our basement turned out better than we ever could have imagined. Our home is older so the ceilings in the basement are lower than the standard height in newer homes. From the start, one of my biggest concerns was making sure we maintained a higher ceiling height wherever possible. The BHS team was able to get creative with some of the framing and other aspects of the project to give us as much headspace as possible and it turned out amazing. The quality of the work was amazing and they provided recommendations along the way such as the types of recessed lights to use, tile setups in the bathroom, and even built us a beautiful custom railing for the stairs leading to the basement. We couldn't be happier with how things turned out and are so happy to have a beautiful new space to enjoy for many years. I would not hesitate to recommend BHS to anyone who needs remodeling work done in their home. From start to finish they were very easy and pleasant to work with, they are transparent and keep you informed of progress throughout, the work was completed on schedule (which was great since we had a couch scheduled to be delivered right after it was done), and they are flexible with payment terms so we were able to align the payments with different project milestones which helped with budgeting. I don't have anything negative I can say about BHS. I will absolutely work with them again in the future for any additional remodeling work we might need. Thank you for everything! read more

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After 22 years in our home which was built in 2002, we needed a refresh and an update. Beautiful Home Services did a wonderful job and it was a pleasure to work with them! Their work was excellent and the team was very thoughtful in laying out all the steps and the timing for all of the work, which included painting the entire interior, changing all the bathroom fixtures, installing hardwood flooring in two bedrooms, and installing all new carpeting in the basement. Everyone on the team was delightful to work with and very respectful (which was much appreciated as I, like many others these days, work from home). read more

I had beautiful home services fix a previously botched shower reno. Their work is top notch! Andrew explained everything to me that needed to be repaired and replaced. My project manager George, was awesome! The work is quality and I am having them back to renovate my other bathrooms! read more

I hired Beautiful Home Services for a master bathroom renovation after reading many positive reviews posted online. I'm giving BHS 2 stars because even though I'm happy with the final outcome, it was a series of struggles over the course of 6 months to get here. Leading up to the renovation, I had 2 different project managers who were supposed to be helping me pick out materials. Neither sent suggestions or responded to my emails about selections for my bathroom.  In the end, everything was set up by an assistant. I finally got a 3rd project manager, who showed up to my project on what was supposed to be their start date (it had to be pushed back a week) with no idea of the plans that had been in progress for months. This situation quickly went from bad to worse due to a ton of miscommunication between my contractor, the 3rd project manager, and the BHS offices. My contractor continually lied about things to me and to the BHS office. They tried to charge me over $1,000 for a mistake the contractor made. The contractor even tried telling my project manager I approved of the mistakes, which I obviously didn't. The day my project manager scheduled for my countertop to be measured, the contractor was nowhere to be found, which resulted in delays lasting weeks. He also started to treat me in an incredibly condescending manner. I'm a single woman who was very involved in the project (I built the custom vanity myself) and he treated me like I had no idea what was going on despite my having to essentially act as my own project manager for the entirety of the renovation. I gave him multiple pictures of how pieces should be installed, and his team disregarded them and installed the pieces incorrectly. Ultimately, I complained to the project manager about him, who took him off the job. On their last day of work the contractor still showed up to my house, even after being told not to. There was also an issue with water being spilled upstairs in the bathroom. I was told by the contractor that I would come home to a "small brown spot" on my kitchen ceiling where the water spilled on the floor above. Instead I came home to a hole in the ceiling, with water actively leaking (see attached picture) onto my kitchen floor. He downplayed this to the BHS offices too, who didn't know how extensive the issue was. Thankfully they fixed everything without charging me. This project started in November and was finally finished in April. I was waiting on a piece of hardware for my shower that I notified my project manager about in January. Unbeknownst to me, he left the company and did not relay this information to my now 4th project manager. Contractors came by to finish the project in March without knowing there was still a piece missing. At this point, I contacted the BHS owner and expressed my frustration with the entire project, but mostly how long it was taking. He apologized and let me know he would make this project a priority, and try and order the missing pieces for the hardware ASAP. 3 weeks go by and I only get 1 piece of the 4-piece hardware. Finally, the 4th project manager tells me they're out of stock and I should pick out something new. I quickly googled the entire piece of hardware (not each of the 4 pieces), and found there were over 300 in stock at Ferguson, which is the supplier BHS was working directly with. I have no idea how a project manager, an owner, and the multiple representatives at Ferguson couldn't find this piece when they told me my project was a priority, adding an additional month to this already extremely delayed project. I would absolutely not recommend BHS to anyone planning on renovating their home. This was a horrible experience for me and not worth the time and undue stress for a master bathroom renovation. read more

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Everyone I worked with for our bathroom remodel was superb. The salesman who came to our home to help design and provide the quote was friendly and helpful. We remodeled out basement bathroom and he didn't try to upsell us on anything and was upfront and realistic about what we could accomplish in our budget. We really enjoyed the process of meeting with the tile and fixture people to pick out what we wanted. Carlos was assigned as our project manager and he was wonderful. He stopped by every few days to check on the progress, set daily emails with updates, and did our final walkthrough to ensure everything was to our satisfaction. Their work crew was friendly, prompt, and ensured we were happy every step of the way. The project ended exactly on time. We will absolutely be reaching out to them for all our future remodeling needs. read more

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We just had our townhome master bath remodeled by BHS (total gut), and they were nothing short of amazing. First off, their quote was very competitive and we went with them based on reviews we had seen. After we signed the contract we were provided with some vendors they used to pick all our supplies such as tile, vanity, accessories, etc. We also were able to select from other places, like IKEA, where they don't get discounts. We chose an IKEA vanity for the storage and price. From day one of tear-out through the final touches, the crew was punctual, clean, and very detailed. They asked us about specifics such as vanity height, placement of recess boxes and shower arm location to name a few. They wanted to ensure we were happy with the final product. Moreover, at the beginning and end of each day, the contractors laid down covering to protect our flooring and removed prior to leaving. The final product speaks for itself and we would be happy to use them again! read more

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This review is overdue. We had a great experience with BHS, which was recommended to us by our real estate agent. We wanted to remodel two bathrooms, one of which needed a total makeover. Andrew quickly came on site to determine the scope of work shortly after we reached out and was able to provide an estimate of time and cost right away. The project team followed up swiftly - Maria came on site for measurements and created a 3D image to show the mockup. Then a shopping list was created for us in our project portal along with a timeline. Deanna got on a Zoom call with us to provide feedback on shopping and materials and answer any questions. We had two months to get everything sorted out and purchased, during which Maria was super helpful every step of the way and answered all the questions we had and provided her insight and recommendations. Then the real work started. The crew was very efficient and easy to work with. Three weeks flew by quickly. In the end we could not be happier with the results. We had some small issues after the project was complete, and Craig was able to quickly come on site to address those issues. All in all, we were very pleased and would recommend BHS to anyone who needs home remodeling services. read more

I recently engaged this company for an exterior painting job on my house. It also entailed power washing and major replacement of wood trim. Not only was I extremely pleased with quality of their work, I was very impressed with the professionalism of the entire company. From the owner Andrew Blate on down to all of his supervisors and workers, every person was helpful, prompt, neat and considerate. For future work, this would be my first choice! A special shout out to Anibal and William who did a fine job and made my house look brand new. Although I have no basis of comparison on their pricing (3 companies came to look, and only Beautiful Home Services actually gave an estimate), I believe their price was quite fair and approximately what we had expected. Of course I would recommend them unconditionally RS read more

A neighbor recommended BHS and we are so happy we took their recommendation. From our initial contact with them it was clear that they were a professional outfit and customer focused. Getting a quote was quick and the price was fair. Having a dedicated project manager and supervisor for the work was excellent. We knew exactly who to contact for status or for clarifications. We had the same crew onsite consistently which was great. Everyone we interacted with had a customer focused attitude. Andrew and Craig were very fair with adjustments to scope as project progressed and we realized we needed to make tweaks. Cristian, our daily supervisor, was really a pleasure to work with and helped us make those final detailed decisions on paint colors and trim finishes. And the crew was respectful and diligent in execution of work and cleaning up each day. Our scope included renovation of a bathroom, installation of new floors and stairs, some electrical work, and painting and detailed trim work throughout. We would absolutely recommend this company. read more

They did a wonderful job of painting our kitchen cabinets white! They took the time to tape and protect everything from the floors to the insides of the drawers so that no paint or sanding dust was left behind. They also filled in holes and caulked around the top Where there was a small gap between the cabinets and the ceiling. It came out with a nice finished look. They put on all of the new hardware for us as well. We will absolutely use them again in the future with other remodel projects that we have coming up. Pricing was slightly higher than some of our other quotes, however the communication and quality that we received made it worth every penny. read more

Beautiful Home Services - Before - Painters Near Me - Fairfax, Virginia

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They ordered the wrong parts. Installed parts with missing pieces. Installed the wrong parts. Threw away parts they needed. Broke parts as they installed them. They damaged my house. Their workers showed up late and left early. Their workers did not coordinate so the electrician showed up expecting to do work but couldn't. They had to regrout three times and still got it wrong. They had to repaint twice. They left the place a mess. They created two schedules and failed to meet both. A job they predicted to take one week took three months to complete. They lost paperwork that showed I paid. Their supervisors got defensive when I pointed out the project's shortfalls. Worse, the leaders blamed their employees and never accepted responsibility. This was an awful experience. read more

This team came recommended by the agent that helped me buy my place and I absolutely know why she always turns to them: They get the job done. I was forced by a busted pipe to remodel my bathroom in the summer of 2020 (peak pandemic stress). This team took care of everything and calmed my anxiety. Then I chose to remodel my kitchen and they walked me through the whole process during a supply chain crisis. I am on the 6th floor of a very old building in the heart of DC. There are a LOT of rules, challenges, and parties to coordinate in a very small space. They made it happen...twice. (Living room is next.) read more

We have worked with a lot of contractors over the years and Beautiful Home Services stands out above all of them. The professionalism, transparency, and craftsmanship were beyond anything we have ever experienced. Their workers were polite and super clean, and they seemed genuinely concerned about our happiness with the final product. We love our new sun room and walls, and we will eagerly work with them on future projects. BHS helped us turn our house into a home. read more

I just called to ask if I could set up an appointment for an estimate. The scheduler asked where I live. "Capitol Hill," I said. "Where on Capitol Hill?" I don't know why I didn't say Eastern Market, the neighborhood where I live, but instead I gave my quadrant, Southeast. "Yeah," she said, "normally we try to work in NW or maybe NE, but not really *that side* of the river." And then she hung up. Oh. Well, I'm not on *that side* of the river, but if you're going to say it that way, then I think I don't want to work with you, either. read more

These guys did a great job with our bathroom remodel a couple of years ago. We had a horrible experience with another contractor who abandoned the job and left a mess in his wake. (Toilet leaking into the kitchen cabinets was the icing on the cake!) BHS was able to reuse a lot of the materials we had purchased with the previous contractor, saving us money (other contractors we interviewed said they would not). Plus, they gave us so many choices for the materials! We got to choose from a ton of local suppliers. To top it all off, their prices were reasonable (mid range) and the team that worked on our house was reliable and really (almost too) polite. I can't recommend them enough! read more

All the positive reviews were so accurate! We initially hired BHS to replace all of our baseboards and door casings on the first level of our house and they did such an amazing job that it was a no brainer to go with them again when we wanted to convert our laundry room to a mudroom. Once again, they did a phenomenal job! We showed them what we had in mind and Michael Conlon's team provided excellent feedback and really took our initial plans to the next level. In addition to excellent craftsmanship, the customer service is unparalleled. We've had a few nightmare experiences with home repairs and working with BHS is such a breath of fresh air. If any hiccups arise, they work with you to resolve them professionally and expediently. We'll definitely be hiring them again for our future home renovation projects! read more

Beautiful Home Services - Mudroom - Painters Near Me - Fairfax, Virginia

Worst construction experience of my life. Wish I could go back in time and never heard of BHS, then I would have gone with another company and not lost 10 months of my life dealing with this awful company. I made the huge mistake of hiring BHS for a master bathroom remodel and they said it would take 4 weeks, well it took 10 months and during those 10 months they caused 4 leaks, including 2 leaks that flooded water from my second floor master bathroom, into my first floor kitchen and all the way down into my basement, not once but twice. The crew they assigned to my house was incompetent and unskilled and it was a fight every step of the way with the owners (Craig and Andrew). At the time I hired them, they had good online reviews so I thought we were in good hands - huge mistake. Reading these online reviews now, I see I'm not alone and other customers have also endured terrible experiences. The estimator (Alex) was very good and professional and unfortunately that gave a false first impression that things would go well. What a mistake. Our "completed" master bathroom is a patchwork of errors and poor workmanship and the owners, Craig and Andrew, put their own bottom line first instead of wanting to do what is right for the customer. It was an extremely traumatic experience that I wish never happened to my family. In order to honor the warranty, they wanted us to sign a nondisclosure agreement but we declined. Given how they treated us and damaged our house, we did not think their warranty was worth a penny. read more

We couldn't be happier with their professionalism, efficiency, clarity of communication and quality of the work itself. Loved working with this company and looking forward to hiring them again. Simply outstanding. read more

I can see why they get excellent reviews - very professional, thorough, and helpful. Andrew came to our place for the estimate and he was great. He and his team really make sure you are getting what's right for you and what you want, at a reasonable and fair price. I appreciated the time he took to explain his company's approach in general and what to expect for our specific project. I would definitely recommend them! read more

Contractor refused work. Their schedule isn't available until 2-3 months and are only taking large projects. This is an indication of an under-resourced company and is a good indicator of future issues in the projects they do take on. Recommend avoid at all cost. read more

Beautiful Home Services completely re-did our master bath. We also had them turn the loft style top floor of our cape cod into two separate bedrooms with custom closets. It turned out exactly as I had imagined. I felt Andrew was very fair with pricing compared to other quotes I got and the other owner, Craig, was our project manager. He provided frequent detailed updates and I knew any concern I had was going to be addressed. Their office staff was super pleasant and helped us get with the right vendors to pick out all our furnishings. I'm very happy with the quality and service we got from each of them. The workers on our project were consistent which was reassuring when trying to minimize exposure during a pandemic. Everyone was kind and respectful. I'm already thinking of when and how we might use them again for another project. Highly recommend! read more

Beautiful Home Services - After (taken prior to that window being frosted for privacy) - Painters Near Me - Fairfax, Virginia

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Beautiful Home Services was professional and communicative throughout our entire laundry closet project. Michael checked in regularly to guide the work, and Antonio and his crew worked diligently and creatively to make sure we were pleased with the final product. This company is client focused. The crew was diligent regarding COVID-19 safety practices and, with two adults working from home and one child going to school remotely, they were courteous and conscientious at all times. read more