First of all, this store is likely to be closed permanently…read more I used to love this store back when it had physical locations nationwide. I hadn't purchased from them in years and was unaware that they had changed their business model. I recently received a poor-quality Christmas tablecloth set from Villeroy & Boch (or possibly a counterfeit). Three separate items were included in a single order and arrived together in one package. However, the store required that each item be RETURNED INDIVIDUALLY, with return shipping paid separately for all three. Bottom line: I paid $45 to return an $89 purchase. The items were sent back two weeks ago, and I have yet to receive a refund. Please be aware. this store is not what it used to be.

Have you ever ordered a big ticket item online? Well, I nervously did! It was a $400 Dyson heater,…read morefan, and it purifies the air. I had a horrible experience with another business and I was nervous. I really wanted this fan and it was on sale, at $100 off. So, I put on my big girl pants and went forward with the purchase. My fan arrived three days after I ordered it. My fan arrived right to my front door and in perfect condition. It works so well, I may never leave my family room again. It is so toasty and warm. All hail Bed, Bath, and Beyond for doing a stellar job with my order and the shipping!

Shannon, Mark, and the team did an excellent job remodeling our kitchen and bathrooms…read more I saw kitchen and bath depot mentioned on Reddit of all places and the moment I stepped in to the showroom, Shannon greeted us and answered all of my questions and was super friendly. They worked with us on the design so everything was exactly what we wanted and the project manager Mark was always available to answer questions when the guys were working on the house. We now have an amazing kitchen with lots of storage and a bathroom with the soaking tub I've always wanted! Overall we had a great experience with them and would use them again in the future.

My experience was exceptional from start to finish. First, Shannon worked with us to design a…read morebathroom that we love. She listened to our needs, made great suggestions, and helped us select attractive, high-quality materials. She is knowledgeable, organized, patient and an absolute delight to work with. There was no hard sell, just an excellent design. The company does not start working on the project until all of the materials are in. Everything was exactly as stated on the contract. Once they start the team is dedicated to your project. They finished it well within the time projected. Buddy, who did most of the work on our bathroom, is a rock star. He is skilled, knowledgeable, and was very careful with the work and our home. The rest of the team was likewise terrific and worked together like a well-oiled machine. There were just a few little things that needed tweaking and they came back and took care of theme. The price was more than fair, and better than other bids I received. I will use KBD for any future projects.

To remodel one bathroom and create a whole new bathroom in our house, we used GBC. From start to…read morefinish, they were excellent. Once we locked on a contract, we made the drive to Rockville to pick out tiles. Our daughter loved visiting because the office had snacks and bottled water.

We love our renovated bathroom! Crew was wonderful, kept our home clean and were very respectful…read more When there was a problem, which were few, they resolved them. The bathroom is beautiful, well done and everyone loves it! Highly recommend! The value was great, they worked within our budget whereas other places quoted prices which were way out line. Great experience.

Update : Just for the sake of getting rid of this project and move on with my other projects, a…read morevery small settlement was paid to me, and we agree to close the contract and release all other legal obligations . An explanation of why I was ignored for so long was not provided , but certainly heard enough of bragging about how those million dollar homeowners love them. One can only wonder what's the hidden message there. Below is my whole project experience. I hired this company because it was recommended to me by someone who had good experience with them. However I was extremely disappointed on the irresponsible actions from the contract workers after the remaining of the work trailed for more than a year. To be fair, the initial part of experience was what you can expect with any standard professional company, the crew was polite and clean after themselves. After sometime, things began to get worse. The corner counter top was cut completely off center, after repeatedly contact and request for correction, a correction was promised , however nothing happened after almost a year after numerous back and force via email, phone calls, etc . Instead of take initiative and fixing the issue, I was given a phone number, and was told to call the counter top company MYSELF and make appointments MYSELF. After many calls with a lady who clearly has communication issues and barely understand what I was saying, a guy from the counter top company came alone , with a pencil and piece of paper board. He had no idea what was the job is for, and cut the board in wrong angle again. I caught the mistake before he left my home and basically hand held him to draw correct lines on the board. I did his work, and he left, and was never heard again. Of course, after this November 2017 incidence, everything fell completely silent again. I was never contacted to have a follow up again, or even a check in "hey, have you got your new counter top yet ? " or " I have things ready for installation ". NOTHING. From November 2017 to JUNE 2018. Ironically, all the way till I left my initial YELP review. During the summer project period, the contract worker left without making the microwave function , one light switch was installed upside down, one was not installed, thought still got charged . It was stated in the contract that the paint was a certain model, however, worker showed up with a much lower grade and claimed it was the right one. Also the contractor left was two jars of the paint which should belong to me. And painted one wall with the wrong color. AFTER ONE YEAR OF THE PROJECT I'M STILL EXPECTING WORK TO BE COMPLETED --- Update - I have to pay another company to come in , and fix all the mistakes. Also the workers parked in the wrong spot while clearly been told not to. and caused $400 towing fee and still have not paid back to me.

Kitchen and Bath Concepts was the only company who was able to take care of our complicated shower…read morefloor problem. The management and the service people were wonderful. We were very pleased with their service. Project was delivered on time and budget. We highly recommend Kitchen and Bath Concepts to others!

Alex and his team installed our kitchen tile in 2024. The entire team was so professional and true…read morecraftsmen; Alex went above and beyond recommending materials and design elements to help us make thorough decisions. They are responsive, neat and make having work done in your house painless! Thank you - Alex and team!

Alex is amazing! Highly recommend him and team for any home improvements or repairs. After…read moreseveral contractors recommended replacing hardwood floors throughout the house, Alex was able to repair just what was actually needed in a single bedroom with flawless results! Looked better than new when he and his team was done! Incredibly professional, honest, and went way above and beyond.

I purchased my beautiful kitchen Bertch cabinets from Bath & Kitchen Showroom and contracted with…read morethem to install the cabinets and oversee the installation of the countertop. They did an superb job from the design of the kitchen to the installation of the cabinets/countertops. I highly recommend.

Well they do have a trifecta of sorts. Lousy service, unkempt showroom and limited products. I…read moreliterally had to beg the designer to answer a few questions. She allowed me to ask exactly one question per interaction. They had some product brochures, but the one by the quartz samples was from 2020 so even the written material wasn't of help. The admin person was nice enough, but really knew nothing about the products on the floor and had to confer with said disinterested designer. I was referred to this place by the son of a friend who had assistance from Daniel when he did a complete kitchen remodel. Unfortunately Daniel ran away from me as I entered the showroom (I knew who he was based on his photo on their website.) I wanted a place that wasn't as precious as some of the Bethesda showrooms are, but this place isn't it. Just go online instead of bothering to drive out to Rockville. You'll get much more information that way, that's for sure. Makes you wonder how they stay in business.

In the past few years, KBS completed renovations for us involving, two full kitchens and one…read morekitchenette, five full bathrooms, two powder rooms AND two double car garages, PLUS bedrooms, living spaces, hallways, storage rooms, floors, lighting, carpeting, pantries and more in our two homes. All showcase quality IMO. Thus, we've plenty of recent experience with KBS outfit and feel confident in making the highest recommendation. In summary - KBS is not too big nor too small, not too expensive but not cheap, so they were just right for us - average homeowners who seek the very best value. In this regard, KBS was just right. Some highlights........ 1) The crew is experienced and cohesive. They've been together for a good long time. They work well together and we never observed inefficiency. They just work hard all day long. 2) I never had to worry about workers in our home. Honest, polite, professional, kind, and responsive are words I'd use to describe them. 3) Communications were timely and valuable. My advice is to take notes of every communication for reference. In one case we forgot it was our responsibility to acquire an appliance. Uh oh, it was our fault and a written record would have been useful to refer to. Yikes! 4) The budget estimates were honored. there was no bait and switch. Prices were transparent to us. 5) We enjoyed reviewing recommended selections of cabinets, floor, hardware, appliances, sinks etc. Today, we feel somewhat knowledgeable with KBS as our tutors. 6) Cleanup and construction debris was timely. Thanks! 7) The crew was OK with our two dogs. I think our doggies missed them when the jobs were done. Final note: The sign of a great contractor is NOT that nothing goes wrong. Rather it is how the contractor responds when something does go wrong. In this regard, KBS took care of problems I was not even aware of, and when I was, they swarmed to make it right ASAP. For example, a quartz kitchen countertop cracked. Surprised. The piece was faulty. The crack was not due to poor installation. We only had to make one call to Dan who took care of it. Easy peasy. No hassles or haggles about responsibility or cost. Perfect. I've a few more impressive examples. So the more work we observed, the more confident we became in KBS. In my life "trust" is earned and hard to achieve in the contracting world. So, it is with pleasure to say KBS was trusted. We'd hire them again whenever we have a future need. Simply excellent!

We just used the Kitchen and Bath Studio to fully renovate two-thirds of our townhome. To say we…read moreare pleased with their work is a massive understatement. This was a big project and from the moment we met with Dan, we knew we wanted to work with him. He helped us redesign our first floor (including kitchen and bathroom), meeting with us multiple times to come up with a design that worked for our needs. He helped us figure out what materials and design elements worked for our home, really going above and beyond to help us make a lot of decisions. His experience meant that he was able to take our vision of what we wanted our home to be and turn it into reality. The actual project itself could not have gone better. The crew was phenomenal. Their attention to detail and quality of work was exquisite. We did not run into a single issue for this entire project and the final result massively exceeded our expectations. AND it finished ahead of schedule! We HIGHLY recommend The Kitchen and Bath Studio. Dan and his crew were wonderful to work with and the quality of their work is exceptional.

We looked to remodel our three full bathrooms, and in Industria Remodeling, we found the total…read morepackage of value, design support, and materials procurement/management. From the very beginning Lucas W walked us through the design possibilities and was very patient with us as we moved from a hazy concept into something more specific. Once the project got started, Lucas W and Lucas S worked with me to make sure every little detail came out to our exact expectations. Some of these changes ranged from adding our half bath to the remodel list to changing small shelving at the end. Every member of the team was professional and we very highly recommend Industria.

I can't recommend Industria Remodeling enough. They removed carpet from all of our upstairs…read morebedrooms and installed wood to match the existing wood in the hallways. Lucas took one look and knew right away what color and likely what brand the existing flooring was. He brought samples of various manufacturers to show me and sure enough he was right. His crew was prompt, worked fast and cleaned up after themselves every day. They also refinished our stairs, and despite running into some complications (not their fault), Lucas went above and WAY beyond to make sure it was done correctly and that I was happy with the result. I will definitely call him again for future projects.

H&C construction has been my go to contractor for my last two large renovation projects. The most…read morerecent was a full bathroom teardown and renovation and we are thrilled with the results. The work the team did was beautiful and a great value for the price. We went a little over 10% over budget, which is just about what I expected for a project like this, and I was pleasantly surprised that we actually finished a few days early. The work comes with a 3-year warranty too (which we needed in the past and have had no trouble using), which gives extra peace of mind. Each person on the project - Elena the project manager, Juan the site supervisor, Alexa the designer, John the estimator, and especially the lead technician Cornelio was a pleasure to work with. As with any renovation, there are always surprises and hiccups along the way, but the team handled everything professionally, even when I was stressed and occasionally cranky. One thing of particular note was how much the team was willing to work with me when the inevitable surprises came up. There are things that nobody can foresee, which usually results in a change order and extra cost, but then there are those little things where everyone leaves a conversation with a different impression. In those latter instances, I always really appreciated how willing everyone was to meet me halfway and to make sure I felt good about how things were going and confident that we were doing right by each other. All in all, I highly recommend them and they will be my first call next time I have a project!

Masterful Craftsmanship…read more I am giving a full 5 stars to the crew that finished our basement. These guys are true professionals and absolute masters of their craft. Their work ethic was matched only by their incredible attention to detail, the quality of the finishing throughout the entire space is top-notch. They were consistently respectful of our home and clearly took immense pride in everything they built. If you are looking for elite skill and a flawless physical result, this team is as good as it gets.