Very easy to schedule and arrange a date and time. Meeting went well and we devised a plan of…read moreattack to solve my problem. He showed up on time and fixed my problem without issues. Very personable and capable. A great mechanic.

I made appointment to have my motorcycle serviced gave a deposit of $240.00 which was required to…read moremake the appointment. I got a text saying the appointment would be between 3-5 pm I called around 4:30 to see if he was coming he acted very confused and said it would be tomorrow He never showed up the next day or the day after. I regret not looking at Yelp first

My review of this business is long overdue, but I believe it is important to share my experience so…read morethat other Ducati owners can make informed decisions. Several months ago, I brought my Ducati 800SS to this shop for service. The work performed included an oil and filter change, cam belt replacement, safety inspection, and other maintenance items, for a total cost of more than $1,400. At the time, I was recovering from multiple eye surgeries and was unable to ride the motorcycle myself. A neighbor assisted me by transporting the bike to and from the shop. When the service was completed, Lawrence contacted me to arrange pickup. I explained that I needed time to coordinate transportation with my neighbor. He informed me that if the motorcycle was not picked up within two days, storage fees of $150 per day would be charged. Given my medical circumstances, I found this response disappointing and lacking flexibility. After retrieving the motorcycle, I immediately noticed that it was not running properly. The bike lacked power and did not shift smoothly between gears. I contacted Lawrence and was advised to continue riding it, with the expectation that the issues would resolve themselves. After approximately one month, the problems persisted. When I called again to discuss the situation, I felt my concerns were dismissed, despite explaining that I had recently undergone a cornea transplant and had limited ability to ride the motorcycle. I requested that the shop inspect the bike and address the issues, but was told I would need to pay for additional diagnostic work. Since the motorcycle had not been operating correctly following the service, I was disappointed that there was no willingness to verify whether the issues were related to the work that had been performed. As a result, I sought a second opinion from another Ducati specialist. During their inspection, they found that the throttle bodies were out of synchronization and that the fuel lines had deteriorated. After replacing the fuel filter and fuel lines and correcting the throttle body synchronization, the motorcycle ran exceptionally well and performed like new. Based on my experience, I found the customer service lacking, felt that my concerns were not taken seriously, and was disappointed by the shop's unwillingness to stand behind its work. While others may have had different experiences, I cannot recommend this business based on my own.

I really appreciated the honest service and attention to detail. It's clear they care about their…read morecustomers and about motorcycles. I would definitely recommend LG Moto Performance to anyone looking for reliable, trustworthy service.

Dave is the man! I contacted him back in November for removal of a snapped exhaust stud! Dave…read moreresponded right away and told me my two options. Option A was a lot cheaper then Option B and he stated he would try option A first, even with the low success rate. I told Dave I would get back to him, because I was swamped with time to get my Sportster to him. I contacted him at the beginning of February and Dave wasn't hesitant to take my bike in. I dropped off my bike 2/7/19 and my bike was ready 2/11/19 with the stud fixed and brand new TBR exhaust on. The one thing I really appreciated was Dave's honest business. He texted me Saturday saying the bike was done and option A was a success, when he could've easily charged me the price of Option B, and that speaks volume for his work ethic and him as a person! Also, Dave's pricing for labor and parts is the lowest I've found without sacrificing quality of work! Thanks again Dave! Ill be coming back for future work!

Outstanding customer service from the owner Dave. I kept in contact with him over a few weeks…read more regards of an install for a 12" handlebars on my 15' street glide. He was very informative on what I needed for the install. Also, did an awesome job on the install. Thank you Dave. Will be back for more work soon. 12" reaper Wild 1 Inc. Ape hangers 8" Namz wire extensions SE Throttle wire sensor Drag specialities polyurethane riser bushings

I owned a Fully MODIFIED 2020 Ducati Panigale V4 25° Anniversario 916…read more I installed SC-Project WSBK Full Titanium exhaust further customized with Termignoni Silencers. So I need the ECU to be upgraded with the Ducati Official Akrapovic Full System Exhaust Up-Map which only can be performed by official Ducati Dealer. I also want to add the DTC EVO2 software to further optimized the traction during track use. I start my research by emailing several Ducati Dealership in the Bay Area, Becki Moreno, The Service Business Development Manager from Ducati Concord was the first to respond back to me and quickly provide me with a quote by email. Not only Becki provide me with the fastest response, she also was very friendly, provide all the information that I asked in details and also provide the best quote (both software and service cost) compare to other dealership. Not to mention Ducati Concord is the only dealership that offer pick up from your home by their Mercedes Sprinter Van service. This is perfect because my bike is a "Display Only bike" with only 4 miles on the odometer, so I don't have to arrange transport myself. Then Becki introduce me to Mario Lopez, the Service Dept. Director at Ducati Concord. Mario further provide me with more information, on how the Software upgrading procedure will be and take notes of all my extra requests due to customization level of my bike. Mario basically provide me with the feeling that my bike is in great professional hand. At the agreed date, Marco their Van Transporter Driver called me in the morning, giving me real time update on when he will arrive at my house to pick up my bike. Marco arrived on time, have great friendly personality, and also a motorcycle enthusiast. Please note that Marco is a young person but have the great personality and attitude that is usually not found with a person at his age. He took great care of my bike when he secure it on his van and off my bike go. Later, Renee from their head office called me to confirm that my bike arrived and also ask me for final confirmation to all the service that I agreed. The following day, Renee again called me to let me know all service had been done and to get my payment information. Renee is also very pleasant to talk too and super nice. A day later, Josh is the Van Transporter Driver for delivering the bike back to my home. Like Marco, he called in the morning and also have some great personality as Marco. It's feel like Josh is the Twin Great Personality of Marco. In summary, I never felt treated as good as this with every service dept. Car or Motorcycle I had been to. Ducati Concord Service Dept. level of customer service is even better than at Porsche/Lexus/BMW/Mercedes/Infiniti dealerships that I deal in the past. I greatly recommend anyone in the Bay Area to give Ducati Concord a chance to service your Ducati. Thank You Becki, Mario, Marco, Renee and Josh. I really appreciate and so happy to see my dashboard now shows Racing EVO and Race EVO each time I started my bike :-)

I took my 2021 Ducati Multistrada to Ducati of Concord because I was having a warranty issue that I…read moreneeded help sorting out. Mario, the service director there, was extremely helpful. Mario took the time to listen to my concern, throughly investigated the issue, showed me what they did, and made sure I was happy with the work. I also spent some time talking with some of the people on the sales team while I was waiting for my bike to be serviced and they were all very knowledgeable and helpful. They were putting the finishing touches on their new showroom while I was there and it looks really nice. There were plenty of bikes for me to check out while they were looking over my bike. I cannot say enough good things about the service department at Ducati of Concord after my first experience there. Even though I live quite far from them, I intend to continue having my Ducati serviced there.

I stumbled upon Pro J's Cycles after my girlfriend got into a minor motorcycle accident and decided…read moreto take a chance with them. I was greeted by Liz at the front counter who was not only very kind, patient and accommodating, but also very direct. I respect a shop that is no BS. In addition to this, their prices are somehow pretty decent compared to other shops in the area. I was skeptical (how can this shop be so good?!). Jose installed a new tire in under 15 minutes for a wheel that I brought to them. When my girlfriend's motorcycle would not shift into neutral the day before I was meeting with a new buyer - Jose and Liz saved my butt. They were direct, gave a rough quote and a timeline so my expectations were met and I was not left guessing when the job would be completed. Turned out the transmission needed a new shifter fork due to the accident. In no time, this was sorted out. They gave the motorcycle an oil change and minor alignment. They were even kind enough to help us with the paperwork for the sale of the motorcycle. Everyone left happy with no surprises. If you want top notch customer service, decent pricing for the bay area and quality work - go to Pro J's. If you are willing to settle for less, pay more in the long run and probably wait a lot longer than I did - go somewhere else. Thank you, Jose and Liz!

Jose and Liz were absolutely wonderful to work with! They made the whole process super easy and had…read moreamazing communication. I knew that my bike was in good hands and when i got it back, it was a completely different machine! Jose worked his magic and performed every service that i requested! Jose and his wife liz love their work and it reflects on their business practice. If you need work done to your bike, bring it here! Great people, great prices and fantastic service!

Big shout out to Kyle for getting my '98 Honda VFR back into happy mode. After a long period of…read morebenign neglect and being totally ignored, Kyle got things sorted out and my bike is running great again. I'd been looking for someone reliable to do the work it needed (valve adjustment, overall wellness check, drain old fuel, replace plugs and oil) for some time and am glad to have found Kyle and AAMM. Highly recommended - he is a top-flight mechanic and he is now my go-to wrench for sure.

Man, all I can say is AA Mobile Motorcycle Mechanic is amazing. I have a 2009 HD Roadglide that I…read moreneglected ( it sat) for about 2 years. And not that it matters, life and death happened and the bike became less of a priority. Nonetheless, a friend suggested to look for a mobile motorcycle mechanic, and behold Yelp did its magic in putting me in touch with Kyle ( owner & mechanic). Kyle contacted me, we agreed on a day, a time and cost. He came to my home, and did his thing Long story short...because I neglected the bike, it needed new parts etc. And additional trips to the house. But ultimately Kyle got her up and running better than before. Kyle is a cool cat...who is fair in his pricing and does amazing work that's guaranteed. I highly recommend AA Mobile Motorcycle Mechanic. He definitely will be locked in my contacts for any other mechanical needs for my bike.

I brought my bike in to have a couple of bolt holes re‑threaded, and Matt at Bike Armory knocked it…read moreout quickly and professionally. He was friendly, knowledgeable, and clearly takes pride in his work. The job was done right, done fast, and done with great customer service. Pricing was good too! Looks like I've found my new go‑to motorcycle mechanic. Highly recommended!

Matthew was punctual, efficient and fast. Even in my best days he took me an afternoon to just get…read morethe oil change....lots of talking. Job was done perfectly and cleanly. Kudos to Matthew

I just left this shop 1 minute ago and my gsxr1000 feels amazing! They recommended me to replace my…read moretitanium windscreen with a transparented one that is see through. At first I was like you're crazy lady but I said ok I guess... OMG! So smart. It feels a lot better horse power to change back to polycarbonated windshield bc of how gravity is but now when I pop wheelies I can see where I'm wheeleying! Best $100 I ever spent on my bike. Customer for the rest of my life

This shop has been open and operating at a high level for many years. I have been a customer here…read moresince the shop first opened. This is my preferred choice for all my motorcycle maintenance and repairs. In 2008 I moved to Concord from Berkeley. That made visiting PM in Berkeley much harder. After experiencing the local dealership shop out here, I am back at Performance Motorcycle again. My current bike is all race parts. I don't trust anyone else to touch it. This shop has my business and my confidence. I give them a sincere 5 stars!