This shop has been open and operating at a high level for many years. I have been a customer here since the shop first opened. This is my preferred choice for all my motorcycle maintenance and repairs. In 2008 I moved to Concord from Berkeley. That made visiting PM in Berkeley much harder. After experiencing the local dealership shop out here, I am back at Performance Motorcycle again. My current bike is all race parts. I don't trust anyone else to touch it. This shop has my business and my confidence. I give them a sincere 5 stars! read more

Performance Motorcycle - 2022 Honda CBR1000RR WSBK - Motorcycle Repair Near Me - Berkeley, California

Terrible experience. This shop tried to charge me $150 per hour for labor and quoted $300 just to change a battery and I had to supply the battery myself. That's outrageous. When I pointed out that even Harley Davidson service (which includes the battery) costs less, the lady got upset, became unprofessional, and hung up on me. Completely immature and unreasonable. Avoid this place it's a rip-off!!!!! Update: The reply below just shows how delusional this lady is. Completely unprofessional. Avoid at all costs! Very sad. Final update: I want to address the false statement that I "verbally abused" Susan. That is not only untrue, but it also misuses the very serious term "verbal abuse." All I did was question the pricing by pointing out that Susan was charging significantly more than what is reasonable and asking why. Let's be clear on two points: 1. Pricing Misrepresentation. Susan claimed her rate was fair, yet Harley Davidson charges less for the same battery replacement and only bills 30 minutes of labor. She, however, quoted me two full hours of labor ,which is misleading at best. 2. False Accusation of "Verbal Abuse" . This is simply untrue. At no point did I verbally abuse Susan. In fact, it was she who resorted to cursing and then abruptly hung up on me in the middle of our conversation. That behavior speaks for itself, and it is the opposite of professionalism. Disagreeing with a price or requesting clarification is not "abuse." Labeling it as such is misleading and dishonest. It undermines the seriousness of actual verbal abuse situations, and it unfairly paints me in a negative light. I expect fairness and honesty in any business interaction, and it's disappointing to see an attempt to deflect from legitimate questions about overcharging by resorting to false accusations. I provided her with the exact year and model of my vehicle, which clearly requires removal of the tank. She quoted me two hours of labor excluding the cost of the battery itself. On top of that, her repeated comments about my "hearing problem" were unnecessary and unprofessional. Instead of addressing my questions about pricing, she resorted to personal remarks and dismissive behavior. This kind of conduct is a reflection of poor professionalism. Yikes. read more

The short: I'm SO glad I decided to take it to Performance Motorcycles on Gilman in Berkeley! The Long: I have a 2001 Yamaha Roadstar that hadn't started in years. I couldn't figure out the issue and it sat (with gas...) I don't know how long. Finally getting real about the time I have to work on it, I called. They deciphered the issue (cracked rubber intake), rebuilt the carb, did the rear brakes (I had none), flushed the lines, replaced tires/tubes. Of course, that's a lot of work and pricey, but it is on the road again and ran great on a trip to the wine country. (Even got to put my new Edward Richie custom sissy bar on.) They always checked to see what I wanted done, were clear about cost, and got all of that done within 2 weeks. Friendly, clear and competent. I am now confident returning to them and happy to have a shop nearby that I trust. read more

Performance Motorcycle - 2001 Yamaha Roadstar trip to Wine Country - Motorcycle Repair Near Me - Berkeley, California

Do yall fix mini bikes???? Got a mini need brakes and a new throttle lmk if yall can help me read more

Performance Motorcycle - Mini bike - Motorcycle Repair Near Me - Berkeley, California

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Love Lawrence! He took a bike no one wanted to look at and gave it a thorough inspection and oil/filter change. He also gave me a full diagnostic and breakdown of what work I need to get over time. I'll be certain to go back for my needs. read more

Performance Motorcycle - 1998 BMW R1200C - Motorcycle Repair Near Me - Berkeley, California

I had a 2002 Honda CBR1100XX that no one wanted to work on because of its age. Performance Motorcycle gave me the tune up I needed and at a reasonable price. Fast forward and I have a new bike. The dealer's shop rate is over $200/hour, while PM is still $150. I needed new tires, a new chain and sprockets, and to put the stock exhaust back on as I did not like the aftermarket exhaust the previous owner put on. Time and cost for the tires and chain/sprocket were already known, but Susan was unsure of how long the exhaust work would take. Before starting she called to give me a time/cost estimate, to make sure I was good with the cost before starting. Overall they did the ENTIRE service for what the dealer wanted to charge me Just to change the exhaust system. Performance motorcycle is a great shop and I will continue to take my bikes there for work. Thanks! read more

DO NOT TAKE YOUR BIKE HERE. They will upsell you on every part possible, try and charge you thousands over what you're initially looking to spend and make it as expensive as possible before you say something. read more

I have been to many motorcycle shots that take advantage of me for lack of knowledge. This is a woman owned shop, amazing knowledgeable, and does not take advantage of you. read more

Performance Motorcycle - Motorcycle Repair Near Me - Berkeley, California

Long overdue review but had to say thanks for getting my bike ready for this wonderful Bay Area weather. This is my go to motorcycle shop! I had new tires mounted and chain/sprockets installed on my Honda 919. Quality work and quick turnaround. It's hard to find shops that want to touch older bikes and that are qualified to work on them. Berkeley Performance does a great job! Thank you for the fantastic work! Now time to ride :) read more

Performance Motorcycle - Motorcycle Repair Near Me - Berkeley, California

Do you guys to tuning for an RS660 Aprilia, I was just wondering because it's hard to find shops that do

I could not have had a better experience with this shop. I brought in my DR650 wheels and they swapped on my new tires and tubes the same day. Impressive since I came in a couple hours before they closed, without an appointment. No hidden costs and they did an excellent job. Thank you! I'll be back! read more

I have been a fan of this shop for many years, and they have definitely bailed me out in situations that happened to many motorcyclists, including accidents and deferred maintenance. I recently got a flat right after not being out on my motorcycle very much all year and I knew I had to do a few things like adjust valves and oil change so put together a laundry list and shared it over to Susie to get a preliminary sense of what we were looking at. I am so pleased with Sal's work on my motorcycle, I could really tell the difference on my test ride around the block and then on my ride home. He did a great job. He also pointed out a few things for me to watch out for in terms of future maintenance and everybody at the shop is awesome. great shop. Thanks for all your help and for being so clear about estimates and costs. Go visit Susie and her crew and meet the cute doggie Chi and Oly! read more

I recently just purchased a 2019 ktm smc r with 196 miles I rode it another 200 miles and it began to leak oil from a unknown place to me. I was referred here by another top notch place hayasa motorbikes. Performance motorcycle took my motorcycle on moments notice and quickly begun diagnostics and pin pointed the leak a faulty clutch cover gasket. They Quickly ordered the gasket and sealed the leak up. I have zero complaints and if I ever need work on my ktm I would not hesitate to have Berkeley Performance motorcycle handle the task. Work spot on price very fair Time to braap thanks to you guys at BP MOTORCYCLE read more

Performance Motorcycle - 2019 ktm 690 smc r prior pic to the wings slip on + air filter + pc5 and oil leak that Berkeley performance motorcycle fixed - Motorcycle Repair Near Me - Berkeley, California

Terrible experience. Owner has bad attitude, became rude and disrespectful when simply questioned about job and timing. Then refused to do job which was already planned! Unbelievable. I'll never go back and i feel sorry for the employees. Take your business to a shop that earns it. read more

I've been riding past this shop for years. When my Indian had an issue with charging and needed maintenance I called them and they had me in and out with high quality work including recommending and completing some issues I hadn't noticed. I love that its a small indie shop right here in Berkeley. Susie runs a tight ship and I highly recommend the place. read more

I'm a retuning customer to this shop, since motopia in San Rafael did refused to fix my tire before they have gone out of business. I like to have off-road tires on my dual sport bike. Knowing this would be a challenge to find the right tires, it took them 4 minutes to choose the right one and I LOVE them. I've ordered the tires on a Saturday with installation for the following Saturday, I got a conformation call Friday morning! During installation, they called and asked, if I want my brakes fluid replaced and my oil changed. All in all a great personal Service something you really need when it comes to your bike: trust that will be served here for free! read more

My bike was stolen and recovered. I didn't understand how to deal with insurance or work through a total loss, but Susie took the time and explained every single step to me. It is a super friendly shop and definitely wants what is best for its customers. It will be my main shop from now! read more

I had my Harley serviced there and the service and attitude was good. I will be using their services in the future. Everything was so convenient! read more

Had a good experience getting a rear tire changed on my Harley. Recommend, they're quick!

Twice, I've taken my 5th gen VFR to Performance Motorcycle and both times have been extraordinarily pleased with the service I've received. Today's visit was simply amazing: I was unable to find anyone locally in the North Bay to do the job, crunched for time, and yet needed safety-critical work for an upcoming ride I didn't want to miss. Not only did they catch another significant deferred maintenance issue, but they still got me in & out on time. And not only was all the work fairly priced, but they also steered me toward a lesser-priced part option when I would have unquestionably paid 50% more -- a grain of salt with which to consider other, more cynical reviews. It's not easy to find a good shop to work on an older motorcycle, even if it's in fine shape. So grateful to the good folks at Performance Motorcycle. Highly recommended! read more

I only bring my bikes here because they get shit done. Communication is great and their work is great and fast; any problems with your bike performance motorcycles will get it done! read more

Beware of this place. They lie to you and they falsify the report pretending they did the work and then they rip you off and take your money... and then they give you a non sens excuses. Too my bike in for a 15000 miles service; as we know, brakes are critical to safety, they put in the report no need to replace and they're at 70%. 4 weeks later the pad is gone and the metal scraping against the rotor that resulted in damaging it and putting me and my motorcycle at high risque. Oh, and also they charged me $800 to replace the fluids. Big rip off and unreliable and untrustworthy. I'ld not recommande this shop to any follow rider. Don't go there. read more

In my experience take this place with a grain of salt depending on what you need done and complication of the job. The mechanic (Sal) doesn't inspire much confidence in terms of troubleshooting before deciding to add on more parts/labor. Went against his own words the following day saying it needs the part that supposedly causes leaks and makes the problem worse. Citing a potential problem that wasn't there when the bike was brought in. Ultimately the parts were installed and operational but getting to that point was a process, hence the 3 star rating. I inquired about installing some steel braided brake lines and get calipers rebuilt on my 109R and am told the mechanic who works there is good at working on my particular model bike. Ive purchased the brand new parts for the job (caliper rebuild kits, master cylinder rebuilt kit and Galfer steel brake lines). Speaking with mechanic before starting the service I'm told usually after installing the master cylinder rebuilt kit the master cylinder tends to leak brake fluid in their experience (?). So we agree to just get calipers rebuilt and brake lines installed. I get a text near end of day saying after installing the lines the brakes still aren't holding pressure and I'll need to order a new master cylinder or bring in the rebuild kit. Again being told earlier earlier that day that it was not needed and would cause leaks if installed. I go in person the next day and explain the bike had no leaks at the master cylinder when I brought it in and noticed no leaks as I pressed the brake lever, just sponginess. Also pointed out again that what their suggesting regarding the master cylinder could make the problem worse. They then claimed the new brake lines are defective, at which point I asked them to just install the old lines back on. At this point I was seriously questioning Sals troubleshooting skills. They called me back saying they ultimately got rid of the sponginess and the bike was ready to go with the new parts installed. However, this backpedaling on their own advice and claiming defective parts when they weren't, trying to throw more parts at it (which ultimately wasn't needed) to see if it fixed the problem, made me lose faith in this shop. This is all after being told he's good at these kind of bikes. The job was completed, but can be done more competently elsewhere in my experience working with different shops. In response to Susan: The brakes were working fine when I brought the bike to you with no fluid leaks. I've had the bike for only 2 months when I decided to swap the lines. Even if they were messed up as a shop I'd expect it to be fixed which in fairness ultimately it was. Just how it was handled made me concerned. And badmouthing me to other shops after me leaving an honest review is in very bad taste especially for a so called business owner. read more

Perhaps it was an honest mistake (well, several of them), but it felt like they were trying to rip me off -- they told me I needed parts and repairs I didn't need and quoted very high labor prices. I brought in a 2002 VFR 800 for an inspection, as the bike was garaged for a few years. They gave me a long list of repairs they said I needed, and the prices quoted for labor seemed suspiciously high to me. They said I needed a whole new charging system, including the battery (which I had just replaced, but they said was ruined by the bad charging system already), and that the system could completely fail at any moment. I'm no expert, but I minored in electrical engineering, and the bit about the battery made me especially suspicious. For the battery they quoted me $225 just for the part, though I bought mine for $150 right down the street a month before. They said I needed new sprockets and a new chain, too. For a second opinion, I took it to KC Engineering in SF. They said the charging system is ok and is not about to fail, the battery is good as new, the sprockets are fine, the chain does not need replacing. They also charged me *much* less for the work it did need than Performance Motorcycle quoted me. Perhaps it was an honest mistake or difference of opinion, though I can't help but suspect they were going to try to rip me off and over-charge for repairs I didn't need. I suspect I sounded ignorant to them, as some parts they mentioned I hadn't heard of. I may not be up with the times, but I rode for 25 years and used to maintain my old Hondas myself. They sounded fishy to me which is why I took it elsewhere for a second opinion. They replied to this Yelp review in an unkind, unprofessional way, randomly insulting how I maintain my bike (which I just bought, and brought to them to possibly help me maintain it). And they claimed they didn't say my charging system might fail at any moment which, of course, they did. read more

So I have been calling around town looking for a shop to do simple rear sprocket change, nobody would do it because they didn't have the specs or whatever. I called this shop they took it in with no problem. Changed it within the same day, and now I am flying up and down the freeway, will defiantly come back again Highly recommended read more

I've been going to Performance Motorcycle for several years now to do the maintenance and tires on my bikes. They have always been great.

I can't say enough good things about this place! I brought in my FJR 1300 for exploded fork seals that were a mess, all over my front brakes. Also had them do oil, brakes, and a checkover to make sure this bike could handle some upcoming long rides. They also caught little things like a dent in one rim and told me to watch it to be sure tire pressure wasn't leaking out. I hadn't even noticed things that small. I'm super happy with the service and fast turnaround. The total price was right at the estimate, no surprises. They were friendly, and super knowledgeable. I will definitely bring my bikes here in the future. read more

I've been meaning to leave a review for a long time for performance Motorcycle in Berkeley . Susie and the gang are worth 10 stars as far as I'm concerned they are nothing but helpful and kind to all walks of life not to mention a great shop of great mechanics , it's who I recommend every time for imports sport bikes etc . read more

I hate to use the race card but there was no other reasoning for the owners behavior. she used profanity and was very aggressive just because I had a question regarding my old tire that was being replaced. I was so confused and baffled that all I could do was smile and say have a nice day. after being yelled cursed at smh wow. read more

Since Yamaha stopped servicing bikes older than 10 years, I switched to this place in the same block. I have 99 V-Max. They are efficient and friendly. They do great work and only fix what is needed to be fixed. This is my go to shop now. read more

Susie and team were fantastic! I went in for an electrical problem; my tail light was not working properly. In no time, they had it diagnosed and recommended repair options. They were professional, gave great information and even saved the old parts to show me what was the source of the issue. I will definitely be back, should I need any maintenance or Harley repairs in the future. Thank you! read more

My son bought a used KTM 450 EXC this summer. So to making sure it was good for him to take to college/off-road we went to a local dealer and were totally surprised with the cost and the take a number approach. We found Performance Cycle and immediately felt like it was home and we were totally excepted. We have bought several items from them. And they have it all! Everyone is very knowledgeable and helpful. Particularly Christian in the parts department. He has saved me several times from buying expensive parts and has actually gone to bat and called the manufacturer to get a specific part for us. They put in the extra effort. They all ride. They are all respectful. They are our go to professionals. read more

Extremely professional service! Even before I brought my bike to the shop, the two individuals I spoke with over the phone were very informative and helpful. When I got to the shop the technician who worked on my bike was enthusiastic and glad to help, despite it being slightly past closing time. My bike feels and sounds fantastic after their work and they even offered to house it overnight for me when a part did not arrive as early as anticipated so that I wouldn't have to miss time out of my workday moving the bike to and from their shop. Thanks Cara(sp?) and Salvador! read more

Edit: you must have me confused with another customer or you must just be making a blatant lie because the person you are describing is most definitely not me. Not once did I scream, argue, or EVER refer or regard an employee in offensive terms, nor was the police ever called in response to our VERY professional interaction. After seeing you leave the same response to a negative review on Google, it is clear to me that this is your response to discredit any negative reviews. Your handling of this matter (where I was charged for work that was never performed [AS STATED BY THE VERY MECHANICS YOU REFERED ME TO SINCE YOU WERE UNABLE TO COMPLETE THE WORK]) is a direct reflection of your lack of care. read more

Only good for low-tech problems These guys try hard, but they are under-tooled for 21st century bikes. They don't have a diagnostic computer so they cannot solve fuel/air/spark problems on EFI bikes. I brought my 2009 Bonneville in for a simple service (replace a torn intake hose). When they got the bike together, one of the cylinders was running grotesquely rich. After fooling around for several days, they still couldn't figure out where they'd gone wrong, so I got the hell outta there. Bottom line, if you own a bike made in the last 10 years, only take it to Performance for the simple sh*t. read more

I asked them if I can get a tune-up for a 1993 ZR1100 with less than 30,000 on it and was told, NO!! your bike is to old..???? and hung up on me before I could even ask a question. ..so rude! read more

WARNING - BEWARE OF THIS PLACE POOR SERVICE DO NOT USE THIS SHOP WHAT A WASTE OF TIME. I had an oil service done and afterwards my bike was leaking oil. I brought it back in and they checked the work they did. It is now leaking again. They are asking me to come back a 3rd time. NOT A CHANCE. They gave me a whole list of excuses as to why my bike is still leaking oil. They did not offer a reasonable solution to diagnose the issue. I wanted to give them another chance, so I asked for them to do the oil change over. I even offered to pay for a new filter. The owner did not want to work things out with me. I have lost confidence in this shop. I have owned many bikes and have used them before in the past. I will now take my bike to a more proffesional shop. They have lost another customer. I really tried to support a local business. They WILL NOT ACCEPT resposability for the POOR work they did. read more

3/5 stars due to staff was nice and decent turn out. Although the service requested wasn't done right. Brought my track bike forks to have new seals and oil replaced. Took it to the track and it felt off during each session. Had a suspension tech check my forks and it was found that the forks had too much oil. Had the tech pull apart my forks during the track day and found that yes there was too much oil in the forks. Certain areas were not greased and the fork caps were impacted tight. read more

This place put my life in danger by putting the wrong break fluid in, subsequently causing my rear break to lock up suddenly on the freeway leaving me stuck in traffic. They admitted fault and said they would pay for repair. BUT 2 weeks later, when I was done the owner DENIED FAULT and she said I had to pay in full. I didn't make serious complaint when it first happened and am not quick to anger. I didn't ask for them to reimburse my transportation and wages lost due to this. I didn't threaten them with a bad review or anything further, so maybe they thought it was a good idea to try and take one over on me. I do not recommend taking your bike for repairs here. They are not trustworthy or competent. read more

They refuse to admit when they have made an error. My bike had a big problem that would it prevent it from running properly and they did not mention it when i was spoke to them about repairs (on the phone and via email). When io come for pick up it is listed on the work order but I am not a professional so I have no idea that the repair and parts are needed operationally (That's why I am paying them as professional! Two days later the bike isn't running and I call to inquire and am told it is due to the issue and that it was listed on the work order?? Why the hell would you not let me know this? I would have gotten the issue addressed before I even picked the cycle up! Now I have to shell out more money and go through the time and expense of getting the bike back to a shop so it will run properly. They refuse to give me a discount to make up for their negligence and eventually told me to go someplace else!! This is not only shady but terrible customer service. Be careful when dealing with them!! read more