1. MotoMedic

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Santa Rosa, CA

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20 minutes

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100%

Services - MotoMedic

Motorcycle repair

Motorsport vehicle repairs

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2008 KLR650 running strong thanks to Chris at MotoMedic!
Courtland C.

This shop is a hidden gem. I think most locals in Sonoma County already know the high quality of work that goes on here, but I'd be willing to drive hours for this level of service. Chris, the owner, is the absolute real deal. Not only is his knowledge and skill off the hook, he's the kind of guy you just want to go riding with. Chris is clearly a great technician and a craftsman, too. And, if you happen to have a KLR650, there's no better person in Northern California to advise you on how to get the most out of your bike. I don't know what else to say - great communication, excellent work, fair pricing... Does it get any better?!?!

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4 years ago

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1 year ago

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Chris B.

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2 years ago

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Chris B.

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4 years ago

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Chris B.

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3 years ago

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Chris B.

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5 years ago

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Chris B.

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4 years ago

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Chris B.

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5 years ago

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Chris B.

Thank you mike! I appreciate that.

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11 years ago

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7 years ago

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Chris B.

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6 years ago

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Chris B.

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7 years ago

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Chris B.

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13 years ago

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6 years ago

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Chris B.

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10 years ago

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10 years ago

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Chris B.

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10 years ago

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Chris B.

Any Time Michelle. Glad I could help.

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12 years ago

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8 years ago

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Chris B.

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11 years ago

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Chris B.

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8 years ago

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Chris B.

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11 years ago

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6 years ago

This guy clearly cares about his work and customers. Reasonable prices and quick turn around. Much appreciated.

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Chris B.

You’re very welcome, my pleasure. Be safe out there.

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9 years ago

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8 years ago

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Chris B.

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14 years ago

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13 years ago

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8 years ago

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Chris B.

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12 years ago

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9 years ago

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Chris B.

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13 years ago

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12 years ago

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14 years ago

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13 years ago

A truly honest guy. I will never take my v-strom anywhere else. Chris is a real pro. Good prices too.

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13 years ago

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12 years ago

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11 years ago

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10 years ago

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Chris B.

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12 years ago

Excellent service. Texts with pics examining issues as they popped up. A tutorial at time of pickup. The best.

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12 years ago

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Page 1 of 2

Ask the Community - MotoMedic

Review Highlights - MotoMedic

“From the start, Chris recommended a tow driver for me to get my bike to the shop, with my goal to fix it and sell it.”

Mentioned in 56 reviews

Read more highlights

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I am from out of state. Juan got me a great deal and set everything up. I flew in and rode my…read morewife's new Can Am home. Juan was great to deal with. He gave me his best offer and there was no pressure. I highly recommend contacting him and checking what he can do for you.

My partner and I help an open house down the road. On the way to the open house, we saw Factory…read morePowersports. My partner has been looking to purchase quad for a new property she just purchased, so we came in to see what they carried. First off, the entrance to the parking lot is a little funky. They try to make it one way in and one way out. The parking lot entrance is actually around the corner on Carrillo St. (small side street) and the exit is on Cleveland Ave. (larger, main street). You would think the entrance would be on the larger street and exit on the smaller street, but it's the opposite, so if you are driving on Cleveland Ave. towards College Ave. and miss Carrillo St., you will need to turn back around. As for the store itself, they have a good selection of motorcycles, power crafts, ATVs and accessories. The thing that this place is lacking is customer service which seems to be the theme when I read other reviews. When you walk in, no one greets you. There was an employee sitting at the desk doing some paperwork, looks up as we walk in, but there was no greeting. As we were browsing the inventory, no one came by help or ask if we had questions. When we walked out, again no acknowledgement that we may be potential customers. I'm sure if they had better customers service, their business would be much better.

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AVOID THE SERVICE CENTER AT ALL COSTS - the absolute WORST communication that could possibly exist…read more(or not exist in this case). Let me start by saying that the day I took my RAM in for it's service, there was a gentleman ahead of my quite irate about the lack of communication regarding his vehicles needed part - and I understand why. He made quite a scene, and I'm about to do the same. I picked up my RAM on August 13th, and was informed that the part needed for my wonky radio should take 10-14 days to come in and they would contact me once it does to get scheduled to bring it in. As I write this on September 29th not only has it not come in, but I don't even know if it's been ordered because my shitty service advisor Michael Hansen isn't getting back to me. Our timeline looks like this 8/13 - pickup vehicle, informed 10-14 days until part arrives 8/24 - text service advisor to check in (no response) 9/9 - text service advisor to follow up/check in (no response) 9/11 - text service advisor to follow up/check in (no response) 9/16 - call service center, speak with someone named Craig who claims he can follow up with Michael and ensure I receive an update (which, as I suspect you've gathered I have not). 9/24: call service center, speak with someone whose name I believe is Serina. She informs me the part has not arrived yet, but when I inquire to confirm it's been ordered she is unable to say. Passes me to Michael's voicemail where I left a message (spoiler alert - still no response). Suffice to say, I will be terminating my pre-paid maintenance plan and obtaining a refund - and taking my RAM to either a local mom & pop or the RAM dealership a short drive up the 101. I strongly recommend you do the same, because the run around is not worth the headache. I am grateful this is an extra vehicle, and not my daily driver, or I would be about 100 points more livid than I am right now.

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I brought my forks in for new oil seals and seal savers put on ,I bought my bike from north bay…read moremotor sport so there certified ktm mechanics.and they have worked on my forks in the past..she told me 4 days I said I'll be back in 7 ,sounds great.6days goes by I call and I was told that there was an emergency and they couldn't get to my forks,(1.5 hrs labor I might add.) she said they will be ready on wed I say ok, this is right be for Labor Day , Thursday rolls around I call again, now she tells me the ktm specialist went on vacation and the guy working on them doesn't have the right tools,and he can't put them together otherwise he will mess them up,so they are waiting on some special tool,I'm getting nervous now I call on Tuesday after Labor Day and they got the tool and he will get them together and call me ,another week goes by 3weeks total now, I call on Friday she says he got the wrong tool..omg really I said I will be there by 3pm to pick up my forks and bring them somewhere else, she said ok. 2 hours later I get a call and miraculously my forks are ready and there going to give me half off on labor, I ask wow how'd that happen if you didn't have the right tool, she says we got motivated ,omg really so you couldn't get motivated before, she says well our mechanic got motivated, wow are my forks going to be ok, she says there fine don't worry ,famous last words,put my bike together and the top adjuster on left fork won't turn and right fork spins freely, omg ,I go riding on fire road teaching my daughter how to ride and 1st mile oil starts pouring out top of left fork, omg I'm going postal at this time it's Sunday now so I go in on Tuesday an tell her what happened and how I'm not happy with how they had some kid throw my forks together because I was sick of waiting , she chuckles an said no no that didn't happen looks at left fork an says oh what happened and then, brings my forks in back, mechanic comes out hr later an gives her broken parts,she says to me ya look here is your problem , I said my problem? I brought you my forks leaking from the bottom after you gave them back to me they started leaking from top she smiles as she is holding these parts like I'm going to do something with them, gone way postal now I leave after telling her I'll be back when my forks are in the same working order. Another week I pick up my forks and my new seal saver on left fork is trashed , looks older with cracks and gouges out of top lip in 3 spots the one on right fork looks new, maybe they needed to hack up every part of my new fork parts and make not 1 thing they did is,was good service..... I have spent thousands over the years since they 1st opened, never again will I trust any part of my bike in there mechanics hands.. Thanks for the reality check north bay hack shop,,, Truly your Brandon N

The first and last time I will take my bike in for repairs. Came in for maintenance and repairs and…read morewas given a "high" estimate which they told me they normally do, to be on the safe side, it should end up being less. They called me to inform me that it was going to be more than originally estimated but we agreed to leave some work undone to keep costs down and stay at the estimated price. When I go in to pick up my bike it ends up being $350 more than their original "high" estimate! I understand that things can come up but our phone conversation conveyed that the costs would be near their estimate (mind you, it was supposed to be high to begin with) not hundreds of dollars over. Very disappointed.

MotoMedic - motorcyclerepair - Updated October 2026

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