I just needed new tires mounted and balanced on my Vespa Pillagio but…read more Chris not only did the tires he inspected and evaluated numerous areas on the scooter. I was VERY impressed with his knowledge & skills. He's my Vespa specialist now.

This review for Chris and MotoMedic is long overdue. Chris' attention to detail and precision…read morecannot be overstated when it comes to his work. There is truly no one like him--not only in mechanical ability, but in the way he treats his customers. He consistently goes above and beyond, whether it's routine maintenance, upgrades, or helping add a few farkles. He has kept my 13-year-old Triumph Tiger running in absolute pristine condition. What sets Chris apart is his honesty and straightforwardness: he tells you exactly what needs to be done and what doesn't, with zero upselling, ever. Just clear, honest answers backed by exceptional skill. If you want someone who combines mastery of mechanics with genuine customer care, he's the one you want working on your bike.

Had my battery replaced, got in within a week from when I called. Good service, friendly staff. I…read morewould go back for service again.

Great people, fair price. Can't ask for more than that. Support small businesses before everything…read moreis corporate.

Wow! what a huge difference the new suspension makes. 1st time I rode after the new set-up, I was…read moreriding over some large rocks/obstacles and reflexively preparing myself to contain the bike jolting around on me and nothing happened! The handlebars barely moved. It felt like I was just riding down the road! the bike just absorbed the punch I was ready to take. I mean that's what you pay for, but call me surprised. I didn't know what to expect, but I sure liked the outcome. It will definitely make you a better rider. Much more capable of tackling difficult, bumpy terrain. Thanks 707 team. you guys are great. Shout out to the team for being so kind to my special needs son who accompanied me to pickup my bike from the shop. Gave him a t-shirt and lots of high-fives.

Highly recommend Joel at 707. Was very communicative and responsive. WP certified and very…read moreknowledgeable on all suspension. There's a reason 9/10 of the bikes racing in local AMA D36 all have their suspension done here! My Bike rides fantastic, love the way it handles now! Highly recommend the Diamond Like Coating! -Nick EBM

John is friendly and full of information about all types of motorcycle repair whether it be German…read more, Japanese , American or Italian he's got answers. I bring my BMW in for service often and he's always done a great job at a fair price. I'd recommend Sonoma Moto to anyone looking to get work done right at a fair price. Great guy!

Very knowledgeable and honest giving quotes for services, went to inquire about repairs on a 1984…read moreYamaha Jog and was presented with a quick reply and very insightful information on how to proceed

Thank you Wayne for helping me navigate purchasing and insuring my new HD bike! I APPRECIATE you…read moreand your amazing customer service!! I honestly would have stood up and walked away with any other sales Rep‍ HD should be so proud that you represent this iconic Motorcycle Community!!! Thank you Wayne

I had my bike serviced here a while back, Andy from the service dept was laid back, knowledgeable…read moreand didn't make me feel stupid for any questions I had. They did great work on my bike and were able to get me in quick! Feels like a new bike again! The retail store is a Harley shop, I can walk around looking at motorcycles and merch all day!

Everything I bought and verified through Folsom Harley would fit my bike. (07 night train) Rotors…read moretail lights. None of it fit. Steve is amazing, Dialed me in, installed the correct parts, custom-made some. I'm excited for the summer! Shop rates are fair too! He was recommended by my brother and mechanic of 40 years that doesn't wrench anymore. Thank you S&J! You will be seeing more of me in the Future!

Blames custmer and puts 10 year old tires on bike as new! POS, over charged and rode the bike in!…read moreAfter complained put me back of the line 6 weeks!

I brought my forks in for new oil seals and seal savers put on ,I bought my bike from north bay…read moremotor sport so there certified ktm mechanics.and they have worked on my forks in the past..she told me 4 days I said I'll be back in 7 ,sounds great.6days goes by I call and I was told that there was an emergency and they couldn't get to my forks,(1.5 hrs labor I might add.) she said they will be ready on wed I say ok, this is right be for Labor Day , Thursday rolls around I call again, now she tells me the ktm specialist went on vacation and the guy working on them doesn't have the right tools,and he can't put them together otherwise he will mess them up,so they are waiting on some special tool,I'm getting nervous now I call on Tuesday after Labor Day and they got the tool and he will get them together and call me ,another week goes by 3weeks total now, I call on Friday she says he got the wrong tool..omg really I said I will be there by 3pm to pick up my forks and bring them somewhere else, she said ok. 2 hours later I get a call and miraculously my forks are ready and there going to give me half off on labor, I ask wow how'd that happen if you didn't have the right tool, she says we got motivated ,omg really so you couldn't get motivated before, she says well our mechanic got motivated, wow are my forks going to be ok, she says there fine don't worry ,famous last words,put my bike together and the top adjuster on left fork won't turn and right fork spins freely, omg ,I go riding on fire road teaching my daughter how to ride and 1st mile oil starts pouring out top of left fork, omg I'm going postal at this time it's Sunday now so I go in on Tuesday an tell her what happened and how I'm not happy with how they had some kid throw my forks together because I was sick of waiting , she chuckles an said no no that didn't happen looks at left fork an says oh what happened and then, brings my forks in back, mechanic comes out hr later an gives her broken parts,she says to me ya look here is your problem , I said my problem? I brought you my forks leaking from the bottom after you gave them back to me they started leaking from top she smiles as she is holding these parts like I'm going to do something with them, gone way postal now I leave after telling her I'll be back when my forks are in the same working order. Another week I pick up my forks and my new seal saver on left fork is trashed , looks older with cracks and gouges out of top lip in 3 spots the one on right fork looks new, maybe they needed to hack up every part of my new fork parts and make not 1 thing they did is,was good service..... I have spent thousands over the years since they 1st opened, never again will I trust any part of my bike in there mechanics hands.. Thanks for the reality check north bay hack shop,,, Truly your Brandon N

The first and last time I will take my bike in for repairs. Came in for maintenance and repairs and…read morewas given a "high" estimate which they told me they normally do, to be on the safe side, it should end up being less. They called me to inform me that it was going to be more than originally estimated but we agreed to leave some work undone to keep costs down and stay at the estimated price. When I go in to pick up my bike it ends up being $350 more than their original "high" estimate! I understand that things can come up but our phone conversation conveyed that the costs would be near their estimate (mind you, it was supposed to be high to begin with) not hundreds of dollars over. Very disappointed.

I started a new job in 2017 and was looking for a mechanic in the neighborhood and found these…read moreguys. They never recommend unnecessary repairs or services, in fact regularly recommending alternative options to expensive repairs, in addition they inspect my vehicle regardless of the service requested, they've discovered little issues and big (oil leak). After my last visit I received a call from the owner (Mark) at the end of the workday, he explained that he had overcharged me and needed to rectify the issue (mind you, this was Friday evening at 5:30) insisting that he reimburse me immediately, he did not want me to wait through the weekend (we are not talking a lot of money here). No matter how hard I argued that I would happily wait till Monday and stop by their shop, he was adamant...he dropped off the check within the hour.

I tried to use these guys once a while . I remember we made an appointment for our family vehicle…read moreto be serviced, to drop it off first thing in the morning when they opened. At the time, I started work early in the morning and my wife needed to be at home with the children during the day. And they did not offer a shuttle service at this time, unsure if they do now. Showed up there before anybody else was there . And then I see a guy and a girl pull in and start opening the shop, so naturally, I walk inside the showroom a.k.a. lobby when the door is opened. Nobody made any effort to talk to me or ask me who I was.. I tried to spark up conversation with the guy who is tall and slender, but he was very grumpy and obviously not wanting to be at work, so he brushes me off to tell me he's trying to open up the shop and doesn't listen to me. Another customer comes in as well and they start talking with them no problem which put me off quite a bit, because we are on such a time crunch. Eventually standing there like an idiot, waiting for someone to except the keys to my car to perform the job that I had already scheduled and talked with them on the phone about getting treated like an inconvenience. I finally walked outside and told my wife let's just bail this place sucks. Because I keep getting mail coupons all the time which leads me to believe that's the only way they can get business , from new customers because reading the reviews. It sounds like it's hard for them to keep old ones lol

Don (Clancy) was able to diagnose and repair issues with my '69 BSA cycle. His mechanical knowledge…read moreis impressive and he finds innovative solutions to problems. And, he's certainly interesting to talk with given his background.

Don Clancy does a great job at a fair price with excellent quality work.I send people to him…read morebecause he da man . I am an upholstery repair person and in 37yrs of business I've seen it all.When it can't be repaired ,but needs replacement I give his number