Had an oil change and tire rotation on my 23 Subaru Impreza. Quick turnaround time and reasonable…read morepricing. Engine bay looked nice and clean after they were done; no oil mess. They use good oil filters and good quality oil. You can walk over to the Costco complex nearby to pass the time. The guy in the office was very friendly and knowledgeable. Seemed like they were doing quite a few larger repairs on older cars: things like brakes and rotors; replacing worn suspension parts; repairing leaks, etc. Thankfully I don't need any of those repairs yet, but I will keep this shop in mind when the time comes for bigger repairs. One thing is that they don't do tire installation, I think because it's a smaller space.

VERY FRIENDLY AND WILLINGNESS TO GET THINGS DONE.! I needed a 19 point inspection done for not very…read morepopular ride share. When I called they informed that it could be done but they didn't have that specific form, they suggested to request one before coming but also offered to search for it on line for me. He was kind enough to accepted via email and was in n out very quickly And the price !! Yeah my top recommendation for them. Thanks

It is deeply disappointing that we feel compelled to write this review, especially given our…read morelong-standing and overwhelmingly positive experiences at West Coast Diesels' Sebastopol Road location. We've always appreciated the professionalism and expertise we've encountered there, and up until now, considered them our go-to diesel specialists. Let it be clear: this review is not a reflection of that team, but solely of the egregious experience we had at the Airway Drive location. From the very beginning, our dealings with the Airway Drive shop were marred by poor communication, extended delays, and a general air of disorganization that suggested either a lack of competence or a troubling disregard for customer service. Still, we remained patient--until the situation took a turn that was not only unprofessional, but wholly unacceptable. Upon arriving to retrieve our vehicle, I witnessed someone driving it toward the premises under the guise of a "test drive"--a process that should have been completed prior to our scheduled pick-up. More baffling was the bulky, black electric bicycle inexplicably loaded into the truck bed. Alarmed, I immediately rushed to the front office for answers. In the brief time it took me to walk in, the bike had vanished from the truck bed. When I confronted the staff, Jena informed me the truck had gone out for a final test drive and went to determine who had taken it. Moments later, Travis Coleman--co-owner of West Coast Diesels--came forward and casually admitted to using my vehicle to pick up a birthday gift for his son. His explanation? That it was "just a 7-mile" test drive, and "the truck runs great". As if the brevity of the distance somehow excused the gross violation of trust. Even more troubling was the fact that the odometer showed 33 miles had been added (from when it was dropped off)--well beyond what would be considered standard for any diagnostic test. One week = 33 miles Let's be clear: this was not a test drive. This was a co-owner of the business using a client's property for personal errands without permission, without disclosure, and without remorse. That Mr. Coleman felt entitled to use our vehicle as if it were his own--especially under the flimsy pretense of a family-related errand--is deeply unsettling and entirely unprofessional. It begs the question: if the ownership is comfortable doing this, what other ethical boundaries are being crossed behind closed doors? This incident alone is enough to erode any confidence in the shop's integrity. But unfortunately, it was not the only issue. Our vehicle sat in their care for a full week for what should have been a relatively routine repair. We received no proactive communication--every update had to be requested--and were met only with vague excuses about being "down technicians." While staffing challenges are understandable, poor planning and dismal communication are not. As a customer, it is not our job to chase down answers or accept delays without accountability. In light of this experience--especially the unauthorized use of our vehicle by a business owner--we will never be returning to the Airway Drive location of West Coast Diesels. If you value professionalism, honesty, and basic respect for your property, think twice before entrusting this shop with your vehicle. Disappointment doesn't begin to cover it. This was a complete failure in customer service, ethics, and leadership. Jake & Lucy

WCDs was recommended to me by a friend, and I'm glad I brought it to them for service and repair…read more I like the way that they do business. It was easy to make an appointment, and the work was completed in a timely manner. There communication via text was great...keeping me informed as to what was needed, and how much it would cost. I've brought my truck here a few times now, and I've been highly satisfied with the work and experience each time.

I have been taking our two cars to Bowen's for many years now. We have been happy with their work…read more They always advise us when finding a problem but never pressure us on getting the additional work completed. My old vehicle had an oil leak on a gasket. It leaked even after the repair. Travis took the car back 3 times at no charge to fix the stubborn issue. We will continue to come here for all our auto repair needs. I find the prices are much better on most repairs than the dealership. Hopefully you will do tire repairs in the future! Thanks again. John

I see both rave reviews and terrible ones. Mine is bad, based on my bad experience…read more I am still sore about the incompetence and hundreds of dollars I lost when Bowens returned my car in worse condition than when I brought it in. It is clear how immature and unprofessional Travis is by his response to my honest Yelp review. In it he publicly calls me names that that I'm too polite to call him, while accusing me of trying to destroy his business.. Pretty low class in my opinion. He'll probably do it again. - Still angry in Marin.

Brian was very helpful and accommodating. The customer service was excellent and I'm so glad I…read morefound this place to replace my dead battery.

Got a diagnostic and they said multiple things were busted. Went to a mechanic elsewhere and…read morerealized that ACE automotive blatantly lied to me after a $230 diagnostic fee and only 1 of the things were broken. Do not trust these people... what they said would be $2100 all together, I got it fixed elsewhere for $500 and better parts than what they offered me.

Best of the best! The team: Fernando, David, Desiree (And…read morethe guys hiding in the back). Honest, Professional and Clean! (After dealing with another goof ball in Santa Rosa) My experience with this team was nothing but Excellent! I am an extremely picky person and a perfectionist... And I am completely satisfied! Old school values put to use very well. (Very impressive) I feel I paid a fair price for all the work done on my 2000 Toyota 4 runner Supercharged (5 speed Manual Transmission). This team is the best of the best! I would like to name the unprofessional idiots in Santa Rosa but I will refrain at this time. I will tell everyone and my friends to take their vehicles to Rohnert Park Transmission. And for the folks I don't like.... I will send them to the other goof balls. Thanks again to Fernando and his professional team! It was nice working with you!

I keep it simple. Amazing service from the moment I walked into the door, professional and…read morestraightforward. Would recommend this business to anybody! Thank you very much for the great service.

They took great care of my car. Erik explained everything to me. Will be goo going back to them.read more

Eric and his team go above and beyond - he is not just a mechanic, he's an educator and a mentor…read more Everything I've asked them to check out and fix has been done with integrity, professionalism, kindness, and amazing service. He worked with me to figure out what was most pressing in terms of keeping my old car safe enough to drive, and allowing me to schedule out repairs when it was within my budget to do so. Affordable and honest. In a mechanic, this is gold.

A wonderful locally owned and operated auto shop. Raymond, general manager & owner, was friendly,…read moreconsiderate and didn't try to upsell me on any added services or extras. I asked about my shocks while having an oil change done, he said it was no problem and included a free tire change & rotation too. He checked the brakes and tires for wear and gave me a report on wear and a clean bill on shocks and overall condition of my car. He also provided full synthetic oil vs combo oil for the oil change at no additional charge. If this is the type of service I get for a basic oil change, I will be going back for any other car repair work!

I should have started using them sooner. I saw only good reviews, and they are only about a mile…read moreaway from my house so I took my car there for a check engine light and new belts. They took good care of me and my car and fixed everything at a fair price. I also like that they are a family business so you know they will do everything to do the job right. The place is clean and the people are friendly. I found my go to mechanics.

How many mechanics do you know who make good on a car problem that happens immediately after they…read morefixed it? There is one - Matt Mc Coy! He remedied my car, replacing all parts on his dime and putting many, many hours in to bring my car back to pristine order. In fact, he did more work than that, showing us the parts and describing in detail what he did beyond the scope of work we had requested. He is a decent person with a capital D. This was not our first or second time using Mc Coy's. We were very happy with the results each time which is why we continue to return! Not only is Matt an EXCELLENT mechanic who takes pride in his work (and gets to know you) but he is the most HONEST and TRUSTWORTHY mechanic you will ever encounter. A genuine person of excellent character who cares deeply about his customers, the quality of his work and his reputation. Seriously, it gets no better than Matt!!

Great folks here! Always friendly and responsive. Always easy to get in for service, well priced,…read moreand super friendly. They take great care of my Porsche for me! Highly recommended!