I brought my car in to get smogged and was failed by them three times. I followed all repair instructions and was still failed. After the third failure, something didn't feel right, and I took it to another smog shop and was passed in 10 minutes. Very frustrating experience to say the least. read more

My husband brought out Jeep in 05/08 AC went out. Spoke to Harry will get a quote and let him know. No word back took it back in 05/14 Harry forgot. Both men are vets so have great conversations about there time. BUT yesterday Harry apologized for not getting back to us. Will make sure he calls before he leaves for the day. No call!!! Not happy about the lack of service since. read more

My 2006 Toyota Scion XB is running like a top thanks to DriveRite. I have been bringing my car there for 5 years. The people there very polite, listen, and answer any of my concerns. read more

Thought we were going to a trusty reliable mechanic but we were mistaken. After paying almost $2k for an 07 ford focus alternator and to fix a power steering leak, we were surprised that the leak was not fixed at all and leaks more than before. Haris solution was to charge more to properly fix the part but at this point his mis diagnosis lost our trust and we will be taking our vehicle else where. For the price you pay this place underperforms and is untrustworthy. read more

-Hari (the owner) is very personable to me probably because I have been there so many times. He keeps a clean and neat shop, not some crusty grease pit. -I have taken multiple vehicles here due to convenience. I've never had to take my car back for a second time because the problem still exists. -They do fix RV's which is a huge bonus. -From the work I have gotten done here the prices feel a little more than they should be. There is definitely a feel of bait and switch with the prices on the wall and what the quotes end up being. I always get the bla bla bla about my truck and it costs more than the stated price because...or this costs this because of that... Part markup is 50%-150% I've looked up the prices of the parts after they were installed. They do charge for EVERYTHING. They charge diagnostic fees when many mechanics would just spend a minute and confirm your suspicions. No one wants to spend a bunch of money to be told yup you have a problem.That's why you brought the vehicle in, in the first place. (Not a real good example but: blinker not working. Pay diagnostics fee, then pay a separate shop fee to have it fixed, your already into it, replace the blinker relay or a bulb which takes 2 minutes longer. This being said many mechanics do this, but doesn't stop you from feeling like a double charge for work since shop rates are so expensive. -Many times the phone rings and rings and no one picks up the phone or it says this wireless customer isn't available and then hangs up on you. When you are in the office they pick up the phone on regular phones so I'm not sure if there is a problem with the a call forwarding function. Like the saying goes it hard to find an honest politician, lawyer or mechanic. I would like to find another mechanic but I stick with the devil I know rather than the one I don't. 5.0 stars because my vehicle comes out with the problem fixed however it gets fixed. 2.0 star because they aren't cheap and it always feels like you're paying more than you should because of this or that. (5+2)/2= 3.5 stars read more

Pleasant people but charged a much higher price for a smog test than other places I've been to, and prices are not transparent. Would not go back here for service. read more

Had my Honda towed here for a very flat/destroyed tire (rocks from a mudslide caused a good hole) Owner is very friendly and so humble, had no idea he was the owner, just seemed like a really caring and helpful guy who directed our tow truck driver on where might be the best/easiest way to pull my car in. Prices are very fair and work was completed quickly despite their shop being fairly busy. Folks that work in the office play nice tunes too and the waiting area is very clean and comfortable to sit in for a while. read more

We were in town for a Memorial service, and on our trip back home to Humboldt, the serpentine belt slipped off of the track for our little Chinook RV. Of course, it happened on a SUNDAY. We had the rig towed to Drive Rite, based on a recommendation from the towing company. We had to stay overnight in a hotel, but Hari made sure that they worked on the vehicle as early as possible on Monday. They were able to order the parts AND get us back on the road by 2pm. I don't know if they had to push back any other appointments, but we were so very grateful that they were able to get us in and back on the road in less than a day. read more

They may quite possibly be a good place to take your vehicle, if you're a local. But my experience with Drive Rite Automotive was horrible. They suckered me in with " the 55.00 smog check" then hit me with an outrageous repair cost. I couldn't believe it and took my chances back at home with a local Morgan hill smog shop and what do you know! My car passes smog. SMH read more

Disappointed that I had a bad experience with them since I live in Windsor and wanted to support someone here. Called to make an appointment yesterday and was told they didn't have anything for today so made it for next week. He was not very friendly but I thought maybe just a bad moment. Ended up finding someone to smog it today since I'm selling my car and called to cancel my appt for next week. Got the same guy (I think) and when he asked if I wanted to reschedule and I respond with, "No, thank you...", he hung up on me. Wow, that is not the way to gain customers. Ended up going to A&G Smog in Santa Rosa and they were above and beyond amazing! read more

Here's how it went. I brought in my car to have it smogged. There is a huge sign in front that advertises the check for $39 plus $8 certificate. After coming in and making an appointment they told me that European cars are more to the tune of $80. I asked why since the vehicle is OBD2 compliant to '98 specs and should plug into any test machine like any other car and was told by the attendant that European cars are more difficult to smog and it "could take up to an hour". Seriously? First of all I recently had a Saab (Sweden) smogged there and they did not charge me extra so it seems they changed their policy. Secondly the story line about the difficulty of smogging a European car is complete nonsense. All the same OBD2 systems on all the cars based on O2 sensors adjusting air/fuel mixtures and a catalytic converter to burn off any hydrocarbons that bypassed the combustion chamber. Nothing new. These folks are not to be trusted unfortunately. Take your business elsewhere. read more

I've been going to Drive Rite for about 8 +years now and the reason I always go back is because of their great customer service! Patty and Miguel at the front desk are amazing!! and always super helpful. I will keep going as long as they are there and of course the great mechanics in the back that do all the hard work. read more

First time here and will be back. Awesome service. Place is super clean. Will get my car serviced next time (just had a smog check) and will update after that. read more

Drive Rite Automotive - Super clean inside plus they have wifi 8) - Auto Repair Near Me - Windsor, California

Thanks guys, fast and reasonably priced service on my SAAB.

Nice people, but in fairness they should stick to smog checks. Made an appointment for a steering sensor calibration issue. I showed up and Hari said he would need it a couple of days. No problem. Got a call the same day that he diagnosed with a steering wheel not being aligned causing the calibration issue. He said he could take care of it but in a couple of weeks after this. Hence the reason for my review. I have a Prius and the steering sensor is auto calibrated and it ended up being an issue with a non-OEM sensor. The sensor auto calibrated even with the wheel being off centered. Bad diagnosis. So you evaluate it as you may. My take away: I won't go back for issues with sensors not communicating and behaving correctly. Maybe a smog check. read more

Moving back to California and I needed to get my car smog checked. They got me in within a couple hours of me calling and had it down in 30 minutes. Miguel at the front desk was awesome. Thank you so much for the fast and friendly service! read more

The worst customer service ever!!!! I'm sure how they are still in business. Stay away from this place, unless you like to be taken advantage from. Many others place that you can trust. read more

I have the greatest respect and admiration for Hari and his staff. Hari is a very qualified automobile engineer and former professor of automobile engineering course at Sonoma State. He volunteered to go to Vietnam. I have taken my Acura, Odyssey, Mercedes Sprinter van to them and they always do an excellent job, are very honest people you can trust, charge me much less than the dealer. Have all the latest machines to test your vehicle. Hari has a team of certified technicians and he himself inspects most of the work done by his team. He did not fire any employees during Covid. Patty is very helpful at the front desk. read more

This is an experience that happened to me here recently. I brought my car to them because it started making a scraping noise coming from the area around the wheels, presumably to me worn brake pads. I came here because it's in Windsor where I live. The guy had an attitude from the beginning and started by quoting me $135 for the brake inspection, even though their posted price on the wall for a brake inspection was around 50 or $60. When I pointed out that huge discrepancy, I was told that that the high price included the drive test afterwards, which was obviously ridiculous because a drive test doesn't take but a few minutes, and any auto repair job like that should always include a drive test anyway. I pointed that out to him. He was rude and added that the $135 would not be put toward the repair either. I told him to forget it then. I turned and started to walk out when he immediately said he could do it for half the price, $67.50, which seemed as if he was trying to get what he could for the job, very unprofessional. That new price was still slightly higher than the posted price, but I thought it was close enough, so I agreed. I just wanted to get my brakes taken care of sooner than later. I was told they would call me later with a price for the repair once they found the problem. When he called me, he said the rear brakes needed new pads and the rotors needed to be resurfaced. He also said both rear calipers were leaking due to torn boots that needed to be replaced and that the brake fluid needed to be flushed and replaced. The total price for this was quoted at $916.59! That sounded really high to me for a brake job, especially for only the two rear ones. I ended up picking up my car and paid the non-refundable $67.50 for the inspection. I brought it to BNC in Santa Rosa which charges NOTHING to inspect your brakes, as compared to the $135 he tried to charge me. They looked at it and said that the calipers were not leaking and that the boots only had a small tear on one of them but was not causing any leaking and did NOT need to be replaced, nor did it need new brake fluid. BNC replaced my rear brake pads and resurfaced the rotors charging me a total of $243.39. There is no sound coming from my brakes anymore and they work perfectly. I would not recommend taking your car here unless you like being charged close to quadruple of what the price should be to repair your vehicle. BNC is very honest and well worth the drive to Santa Rosa even if you live in North County. read more

Not very happy with the service at all. Our car had been with them for almost a month and a half. We brought our car here cause it was not pass smog and wanted a second option. An appointment with the referee was set up and they missed the appointment they said our car died. So they have to catch the next available cancelation. A week rolls by so we decide to see what is going on. The lady that anwesered the phone said she would call back never got a call back. My husband calls again they say Harry is busy we will call you back and she assured someone would call back by the end of the day well guess what no call back so I decide to call first thing Monday morning and the end result is come get the car and we will give you a letter to take to the muffler shop because the cats are bad but that was not the case. We decided not to run around and get a third opinion so we took it to the little mechanic by our house Ted's smog shop and was done three days later. All that had to be done was to move the O2 sensor because it was in the wrong position. Two big businesses and the backyard mechanic was the only one that knew what he was doing. read more

Sooooo. Sloooowww. I made at appt for a simple oil change and an hour and 15 later my car is still up on the blocks. I walk around to see what is going on and all the mechanics appear to be have a meeting! They are all huddled around a desk talking to the owner. I mean come on. It's an oil change. 1 1/2 later I get my car!! Never going back. read more

Not happy about their service. Wasted my time, didn't complete my diagnostic and Miguel was completely unaware or willing to make up for their mistake. I got 2 sorrys and "We can do it tomorrow". No thanks! Hello Ryan's automotive! read more

Went there for a smog test and they tried to increase the price after I signed the paperwork, then said they wouldn't, then tried to get me to sign more paperwork at a higher price. Unprofessional. read more

They will not make appointments for oil change and tire rotation. If you drop in, even at the proper times,(ie: not btw. 12:00-1:00PM). They will keep you waiting much longer than the 90 minutes they advertise.. It is very difficult to be their customer! read more

I took my van in for an oil change last Dec. 2011 and forgot to write a review. I chose the $41 oil change with all point check. I was there for 1-1/2hrs. for this choice, even though it is a 30 minute job at other facilities. No water or coffee in the clean waiting area, so bring your own. You can't view the work being done on your vehicle, so can only hope that everything was done as promised. I will try another place next time and see if it's any faster and if I can view the work effort. read more

Harry super nice and Patty too. Got me in for quick oil change. I watched them interact with many customers and they have many that are repeat clients who seem to be happy. read more

I (much like the other stories on here) broke down near this place, and had to have my vehicle towed there. After the $110 diagnosis they wanted to charge me $880 to replace the fuel pump, as well as a few other unnecessary procedures. This place overcharges on parts and labor. When I asked if they would install the part I purchased I was told they can't because they "make money on parts." I later purchased the pump on eBay for $70 and took my truck to Windsor truck, where they installed it for $200. $600 mark up on an install. read more

We own an auto repair shop, but do not do smogs. The staff and owners at Drive Rite are outstanding! They are the ONLY location I refer ALL my customers to for any smog and complicated check engine issues! My family has personally used their services twice and have been extremely satisfied. I refer to them because I have complete confidence in there automotive knowledge and honesty! Only wish the Key drop box was with envelopes, just my silly input. read more

My car overheated and I had to have it towed from Geyserville to Windsor. Hari was the only place in the area that would even see me - everyone else said they were booked for two weeks. I'm from Illinois and was stranded. Drive Rite fixed the issue and also warned me of potential problem before heading back to Illinois. Thanks to Drive Rite, I was back on the road again. read more

Called last week and got a quote, then also paid a visit on my way home. They are very friendly, very clean, met Hari the owner, I made an appointment but had to cancel today as I am too busy to go in.They were fine with that and did not seem upset, I will reschedule. read more

No gimmicks here, just plain nolstogic great service. They even have a kids play area. Comfortable seating area, just need to add some beverages to get the 5th star. read more

I call on Monday to have a repair done on Friday. They say it will cost 315 to put new headlight bulbs in. BUT, they can't do it today, I'll need to leave my truck there until next week. Then when I show up to get my truck, it's sitting outside with the window down, keys in it, unlocked!! Hello, any auto theft out there want a new truck worth 70k?? Easy pickings. So after this, I drove to all around auto in Windsor. They put the new headlights in in one hour and charge me 130. Don't waste your time and money here, go to all around auto for help. read more

Wow.... worst communication in history. Told by one person to come get RV before closing. Smog and oil change and they had the whole day. I get a ride across town and it's not ready. They say I should have known two days. REALLY? Who would ever expect two days? Not Emanuel who checked us in. We HAD to take it for another appointment because we are trying to get out of town with it. So we take it to it's appointment in the morning and brought it back. Now I say you've already had it a full day but we will give you another day and a half to get the smog dog and filter back in. I get a ride and come back two days later and ITS STILL NOT READY. Come on people. No phone calls that it will be delayed. Four trips / getting rides backs and forth wasted. No apologies, it's always our fault. Seriously? Four days for an oil change and smog? I do drive through in an hour for each. How do these people not focus on a job and get it done and see it through? And the cost.... just wait to see this bill. Over $639 so far and just like oil stop... "every fluid is dirty and needs replaced and every system needs flushed". Really? read more

Excellent service!!! Spencer's' Windsor, CA Very personable, and affordable. It's so nice to have an automotive shop I can trust right here in the town I live in! read more

My second review on this business. The two ladies in front are sweet but not very reliable. I took my vehicle in on a Monday to get a diagnostic after a check engine light came on. It took 6 1/2 hours to do a check engine diagnostic. WTH?!? Then Patty claimed she would call me the next day with a quote. Guess what didn't happen? You guessed it, no follow up. Third business day and still nothing to show for it. On top of all this, I was quoted $95 for the diag. When I got there I was charged $110 and was told the rates went up on Friday which was 4th of July. After I was quoted $95 on Wednesday the 2nd. This place is not getting anymore of my business or money. read more

My wife's car was towed in, it broke down on her way to work. they gave her an estimate to repair the car $2,700.00? they even went so far as to say the oil cooler had failed, why is that a problem you may ask? the car does not have an oil cooler. Paid them $120.00 for their attempt to completely RIP ME OFF got the car the hell outta there. so what was wrong with it? (broken radiator cap) cost me $8.00 and car is back on road! what these idiots tried to do to my wife is beyond dishonest it is criminal! I will be contacting the proper state overseeing agency and filing a formal complaint. STAY AWAY! read more

Really knowledgeable and incredibly nice staff. Great waiting room. I had a brake inspection smog and lamp inspection here and I am so happy I went. I saved over 100 bucks just driving from ukiah to Windsor for these tests...and if I was to fail any of them they were 20 bucks to re test vs if I fail in ukiah I pay all over again!!! I would trust these people with my car and that's rare read more

Last year, I gave D.R 5 stars. I must take away one star, however, due to a lack of follow up when I requested a quote for service of my vehicle. I called and spoke with Hari, the owner, and he said he would call me back with a quote. He never called me back with the quote. read more

i took a pristine 1990 corvette for a instrument cluster problem the old man up front said no problem 2 months later said car was ready not only was original problem not fixed they caused more issues seat control not working i still have air bag and seat belt light that wont shut off dealer fixed seat control for 400$ old man reimbursed me original 270$ back and said he did not want to work for me after they damaged everything they touched a real nightmare! read more

We took my son's car there, would give zero stars if possible. Kept the car much longer than originally stated, nearly two weeks! Kept pushing the date out, increasing the price, diagnosing one problem, then finding (creating?) another, and another, and another- had to take the car to another shop to finally get it (re)fixed - dishonest, unreliable, poor com read more