I took my 1976 Yamaha XS650S to have all the wiring in the headlight reconnected after a paint job.
He said: "bring it in this Monday, I'll have it ready this week".
So I did and he said "This Friday at the latest it'll be ready"
Heard nothing from him Friday so I called on Monday, again he said: "I'll
have it ready this week, Friday at the latest"
When, again, I heard nothing from him Friday I called him, he said maybe this Friday. I responded that the motorcycle had to be loaded for shipping to be delivered to it's purchasers for display in a high end business in New Mexico on Thursday.
He said he couldn't, I said that by changing a lot of logistics around I could give him until Friday evening, It was then Monday 10 am, so I was giving him a whole week to do a 5 hour job he had promised to have ready over two weeks ago. He said he had other jobs ahead of me. I politely explained to him that I had worked for years in different businesses as an equipment mechanic and that when a situation like this arose we immediately moved the job in question right up to the front of the queue, that this was standard practice. He refused.
This man has no work ethic, no concept of customer service, no dignity, no shame, no honesty, no concept of living up to agreements (contracts) and it appears no brains either because when he returned my wiring the wiring diagram he had downloaded was for the wrong motorcycle.
This has cost me two half days with a helper. I charge $60 per hour for my time and $30 per hour for my helper, that's $720 I lost right there plus the $7000 I lost on the sale. He did't even seem to understand that he had breached contract twice and refused to put in 5 hours over 5 days to make things right. He is, now of course, getting sued.
I still cannot believe he refused to put in 5 hours over 5 days to live up to his word, word that had stated that it would be ready over two weeks before.
If this person has had a stroke or other mentally debilitating disease I apologize for being so hard on him, although in my experience ethics, honesty and decency are not affected by these diseases I mentioned.
In short the man is a shameless, childish clown with no morals or decency whatsoever.
Also he had the wrong wiring diagram so keep your motorcycles as far away from this creature as possible. read more