If you think you can depend on this dealership to take care of your motorcycle, think again. I…read morebrought my older bike in just to get new tires put on, and on the way home I immediately noticed a loud rotating noise that had never been there before. I called the shop and was basically told it wasn't their fault, that my bike was already in poor condition, and to just try riding it home to see if the noise went away. When I got home I saw my chain was left super loose and sagging onto the swingarm, my front wheel bearing is now failing, and the axle nut on the front wheel was completely missing. None of these things were issues before I took it in. They've been dodging my calls ever since and won't do anything to help. Now I'm stuck with a bike I can't even ride. Super disappointing that a shop that seems professional can have such dangerous and incompetent oversight that could seriously hurt myself or others. stay away at all costs. Update: After 28 days of being gas lit at every moment they finally fixed their mistake. they did want me to pay for them to fix their mistake but after twisting their arm and not giving in they fixed it for free. I was accused of taking the nut off my bike myself and blamed for the problems they caused. highly unprofessional shop and honestly for your own sanity just go to another shop. Im done with these people. no accountability. 0/10

Worst service: rude keeper-of-the-flame mentality, poor understanding from the service department…read more(perhaps because most of them were teenagers) and they never called or emailed to let me know my bike's service was finished. They looked to be put out in most of the departments if I had questions. Buy your bike anywhere but here and definitely don't get your ride serviced here.

Had my battery replaced, got in within a week from when I called. Good service, friendly staff. I…read morewould go back for service again.

Great people, fair price. Can't ask for more than that. Support small businesses before everything…read moreis corporate.

Wow! what a huge difference the new suspension makes. 1st time I rode after the new set-up, I was…read moreriding over some large rocks/obstacles and reflexively preparing myself to contain the bike jolting around on me and nothing happened! The handlebars barely moved. It felt like I was just riding down the road! the bike just absorbed the punch I was ready to take. I mean that's what you pay for, but call me surprised. I didn't know what to expect, but I sure liked the outcome. It will definitely make you a better rider. Much more capable of tackling difficult, bumpy terrain. Thanks 707 team. you guys are great. Shout out to the team for being so kind to my special needs son who accompanied me to pickup my bike from the shop. Gave him a t-shirt and lots of high-fives.

Highly recommend. Bike rips now. Quick turnaround. Transparent pricing. Awesome suspensionread more

John is friendly and full of information about all types of motorcycle repair whether it be German…read more, Japanese , American or Italian he's got answers. I bring my BMW in for service often and he's always done a great job at a fair price. I'd recommend Sonoma Moto to anyone looking to get work done right at a fair price. Great guy!

Very knowledgeable and honest giving quotes for services, went to inquire about repairs on a 1984…read moreYamaha Jog and was presented with a quick reply and very insightful information on how to proceed

My front tire wasn't holding air, so I brought it into Big Bowl for the first time. They have a…read moremerchandise wing full of bikes and accessories facing the parking lot, and around the corner is the repair wing. Since it was my first time, a store staff member described where to go and personally walked me over to the repair shop - - a nice touch! At the repair shop, Julian(?) looked over my bike tire, told me what he would do, and what the maximum cost would be. He was straightforward and efficient. Since I started work in two hours, I asked him if there was any way it could be done within an hour, so I'd be able to get a ride in. He said that there was a good chance of that and he would do his best. 15 minutes later, he texted me to let me know that the bike my bike was ready! Not only was it ready fast, but the cost was far below what I was quoted, so that was really great! When I got home to ride it, I noticed that he had also tightened my brakes and had added an air cap to the tire. Really thoughtful touches I will definitely come back to this bike shop again!!

On our way to Dry Creek for a bike ride, I realized that I had left my helmet at home! My friend…read morepulled up some bike shops in Petaluma and we ended up at Big Bowl Bike Shop. We parked by the service shop because they don't have a big sign up yet and the owner, Akio, pointed us to the right place while he assessed the pedal that I couldn't tighten down when I changed pedals out for my friend the night before. My friend and I picked up a few things in the shop - and Akio gave me an estimate and was able to work on the bike right away. While we waited, my friend did a test ride of a new bicycle and the two young men in the shop were exceedingly polite, helpful and charming. I look forward to stopping by there in the future and may make plans to have bicycle tune ups or repairs done there as a wait in downtown Petaluma is much more appealing than other options!

DONT DO IT!!!!! I waited 9 months for Chad to do a stage 1 and some bars.. After 8 month of waiting…read morewith little to no communication from Chad I decided to pick up my motorcycle and have someone else do the work. When I picked up my motorcycle from Chad my seat was gone, the speakers from my saddlebags bags are gone and my gas guage is no longer working front Chad draining the tank. Chad left all the covers off of my engine leaving layers of dust and dog hair in my motor.When I pick my motorcycle up Chad put the covers on without cleaning them leaving the dog hair for the next mechanic to deal with. Save your money and your sanity by going to a mechanic who doesn't ignore your calls, texts or emails and understands what integrity means.

Chad, the owner of Headstrong Performance is a highly knowledgeable and trustworthy tech. He…read moreinforms you of what's needed now and possibly down the road. He's extremely detail oriented. Chad has the best work habit a tech can have to ease the mind of the customer, he returns all parts replaced and even keeps the boxes for the new parts he puts on so that you know you're getting exactly what you wanted, ordered and paid for. Chad is friendly and aims to please. My 2008 Harley Dyna Street Bob went in for service of brakes, check an oil leak and a couple of custom add-on items. He also thoughtfully adjusted my front suspension. Honestly, my bike rides be now than it ever has! Oh, and be sure to say Hi to his Frenchie shop dog THOR. He's as friendly as can be. I wholeheartedly recommend Headstrong Performance for all of your Harley, Indian, Chopper and other cruiser style bike maintenance, upgrade and customizaction needs. I won't go to anyone else.