Personally known the owner Mark for years. Licensed, solid dealer and very amazing person. Every…read moresingle bike is gone through. I've bought quite a few bikes from Mark never had a problem. Highly recommend Mark and his shop to anyone looking to buy sell or trade a motorcycle.! He helped so many people get on a bike, also does towing!

From the owner: Quality Pre-Owned Motorcycles. Owner operated…read more Buy, sell, trade, consign. Delivery and short haul transport too. By appointment only.

had a great experience here. both the manager and the younger guy were extremely helpful and very…read moreknowledgeable. got a fair deal and felt plenty at home trying on anything.

I got a flat tire coming into town and Harrison was able to take care of it within an hour. If you…read morecome to the cycle gear ask for Harrison he is the man he will save the weekend.

I bought a 25-year-old campervan on Craigslist with good bones but a lot of issues and RV…read moreSpecialist/Curtis has been a reliable partner in the bringing-the-old-van-up-to-snuff project. It seems like a lot of RV shops and mobile mechanics have their share of excuses why they can't help with your particular problem, and blame it all on your camper's brand or age or whatever. None of that from Curtis. If there's something that's beyond what he can do (and there isn't much), he'll propose some creative workaround that gets you what you need, simply and pretty inexpensively. And I respect Curtis' professionalism and that of his mechanics, and his clean and organized shop that doesn't remind you of a salvage yard (like some). I'm so glad to have found this shop, and would wholeheartedly recommend it to everyone with a camping vehicle.

Friendly and knowledgeable. Curtis installed a tie down…read morefor my truck camper and gave me good advice on hooking everything up.

I bought my Snugtop campershell from campway in Santa Rosa last year for my Tacoma. Ive had to take…read moreit in around 7 times to have them fix a leak which still hasn't been fixed. They sent it back to the manufacturer and im coming up on 4 months sense theve had it. At this point i just want my money back but was told thats not an option. Just some food for thought. Its been a nightmare.

I reside 250mi away in Lake Almanor, but liked the phone courtesy I received from Noah and Cass. I…read morepurchased BakFlip MX4 Tonneau cover and bed mat. Great products. Got a great deal and great service. Noah showed me how to operate and maintain, which was awesome. First class dealer with clean facility and nice employees. A+++

We ordered the new Espar AS3D2L heater kit from Van Land feeling they offered an installation video…read moreand help if you have trouble installing. We "thought" it was worth the extra money than ordering directly through Heatso. First of all, just order it directly from Heatso. Kits vary regardless and our kit was drop shipped from Heatso. Second, the installation video is for the S2D2L, not the new unit. Per Jeremy, in an email to us it's essentially the same. It's not. We had to request access to the video link or pay $29 to watch it. Which that same installation video is up on YouTube for free. Third, when we reached out to Van Land about missing items in our kit and a short hot air vent hose, we did receive some responses initially, promising to help get the missing parts. As we continued our install, we realized we had more missing items. Jeremy was traveling so I began to email both the admin and office email he provided in his out of office message. Upon our last request with all the missing items, communication stopped. No response from either email. No support offered with the installation. No reply to my request for a status update by email. Very poor customer service and really disappointed with this experience. They were happy to charge extra for promised additional services but never delivered on it. Summary, we had to spend more money buying additional parts that were missing in our kit and referencing another YouTube installation video (thanks to Seeker Collective, their kit was more like the one we received). So save yourself the extra money and buy direct. Skip this middle man.

My experience in building my Mercedes Benz Sprinter emerged horrifically different from the Van…read moreLand Jeremy presents online. In my experience Jeremy's content push mesmerized and distracted me from his inability to follow through on my van build that cost me tens of thousands of dollars leaving me and the manufacturer of the parts he sold through his online store cleaning up a mess. This is not all, Jeremy failed to return or pay for my new OEM Mercedes Sprinter parts to be "repurposed" as Jeremy put it, to other van builds. Jeremy pointed my OEM parts out to me in his O'Hare Ct warehouse assuring me they would be safe while he consigned them as he attempted but never completely followed through on amending my botched van build. Unfortunately, my OEM parts were never returned, and I was never paid for my parts left in his care. I am now a victim of what appears to me to be my experience: a high-end Mercedes Benz disappearing parts scheme to which it is now my mission to inform every Mercedes Benz Sprinter dealer in the bay area about my experience. I wonder whose van builds my OEM parts happened to land in? Did these unknown victims know they were possibly sold my unreturned parts? I wonder how much they paid for them? If I would have gone directly to the parts manufacturers he used for my build rather than to his online Van Land store and YouTube channel I would have saved his 25% MARK-UP and never had my parts disappear from his warehouse! I consigned my new OEM Mercedes Sprinter parts with Van Land to be "repurposed" as Jeremy put it, to other van builds. Jeremy showed me my parts on his storage rack in his O'Hare Ct warehouse assuring me they would be safe while he consigned them. After two years past I asked Jeremy for my OEM parts and or money and he said he never had them, and suggested I pursue litigation. I contacted the California Bureau of Automotive Repair (BAR), and the state of CA BAR investigated my claim and successfully negotiated an agreement with Jeremy and Van Land where Jeremy agreed with CA BAR to pay me for my OEM parts. Unfortunately, Jeremy has failed to fulfill the agreement he made with the state of California BAR. I find it hard to believe (as it would hopefully be for any consumer) that a small business owner would defy an agreement with CA BAR - "our - the people's" California consumer protection organization! I truly believe the court will swiftly enforce what Jeremy agreed to with the State of California BAR. Jeremy does not care about my property, and he did not fulfill an agreement he made with the State of California's consumer protection division - this is highly concerning! Reading other one star reviews it appears others feel victimized? Could we be well on our way to a class action lawsuit which will hopefully, for all future consumers, end what may be serial victimization?

By far the best shop in the north bay to pick up supplies to detail your car. Not much to say…read moreexcept for they have the best prices and the most knowledgeable staff who love answering questions. If you drop by looking for a specific product ask them if they carry it because not all products are on display

These guys are like clockwork. You show up, describe your issue, they get the product to solve the…read moreproblem off the shelf. In there yesterday, show them the stain, they recommend product. Turns out I already have one of their products that will do the same thing. No pressure from them about buying another. I've been in at least 3 times the last year during the pandemic and keep going back.

Absolutely Worth the 2-Hour Drive - Best Dealership Experience Ever!…read more I had been hunting online for a Street Triple RS for what felt like forever. Everywhere I looked, sellers were asking new bike prices for bikes with sky-high mileage--totally unreasonable. Then I found Factory Powersports. I messaged Juan about a bike they had, and right from the start, everything felt different. Straightforward, honest, and helpful. I made the trip down from the Bay Area, cash in hand, and wrapped up the paperwork with Rebecca in just 30 minutes. No games. No pressure. Just fair pricing, knowledgeable staff, and a dealership that actually respects your time. This is exactly how every dealership should operate. Worth every mile of the drive--I'd do it again in a heartbeat

My partner and I help an open house down the road. On the way to the open house, we saw Factory…read morePowersports. My partner has been looking to purchase quad for a new property she just purchased, so we came in to see what they carried. First off, the entrance to the parking lot is a little funky. They try to make it one way in and one way out. The parking lot entrance is actually around the corner on Carrillo St. (small side street) and the exit is on Cleveland Ave. (larger, main street). You would think the entrance would be on the larger street and exit on the smaller street, but it's the opposite, so if you are driving on Cleveland Ave. towards College Ave. and miss Carrillo St., you will need to turn back around. As for the store itself, they have a good selection of motorcycles, power crafts, ATVs and accessories. The thing that this place is lacking is customer service which seems to be the theme when I read other reviews. When you walk in, no one greets you. There was an employee sitting at the desk doing some paperwork, looks up as we walk in, but there was no greeting. As we were browsing the inventory, no one came by help or ask if we had questions. When we walked out, again no acknowledgement that we may be potential customers. I'm sure if they had better customers service, their business would be much better.

Lazaro is a trustworthy and knowledgeable maestro! He understands all cars and advanced technology…read more We appreciate his many years of service to our family and business.

Honest mechanic, clear estimates, fair pricing, great communication, and good work that has been…read moresolid for us for multiple VWs and other vehicles too. Highly recommended across the board - thank you, Laz.

Fast and easy battery change right to it and got it done in a timely manner. Very professionalread more

5+++ stars for Daniel G. (Santa Rosa Avenue) I bought a battery for my car and he help me to…read moreinstalled it in my car. Not all autozone does that. Usually after you bought the battery you take it home then after you take out the old battery you bring it back to the store to get your money back for the battery recycle. Autozone is my automotive store for many years, but today is the very first that someone help.

This company specializes in diesel fuel injection systems, and they are better at that than anyone…read moreelse. I have heard about in the 44 years that I've lived in this county. They are expensive, but they really know those systems so I took my truck to them to have the fuel injection, system investigated and repaired. They charge one hour labor for doing that, which I approved. They did their investigation and told me what needed to be done to the fuel injection system. they also told me that I had a bad water pump that would be an $1800 repair, and that I had hydraulic leak in my steering/brake system and gave me a price for that as well. I had just had the truck at another Mechanic who had replaced the power steering pump, one of the power, steering hoses, and the power steering booster. They told me that there were signs of leaking from the water pump, and also from the power steering and to get everything fixed was gonna be more than double what the Fuel system repairs were going to cost, so I told him to go ahead with the fuel system repairs and deferred the rest of the work until later. I'm pretty sure that they would've done everything they quoted and replace a lot of parts to complete the work that I held off on. When I got my truck back, I asked what testing they had done to be sure that I had a bad water pump and other items. I was told that their mechanic saw signs of coolant and oil under the hood, and that it left drips on the floor where they parked my truck. I had informed them in advance that the steering had been worked on and that I had not yet pressure washed the engine, but they were insistent that they were very qualified and careful, and that all the other work needed to be done because things were leaking. I purchased a new OEM water pump for in preparation to have it installed, BUT I have driven the truck now for a couple of months without replacing that pump, and have NOT seen a single drop of coolant or oil on the floor of my garage or on the engine. I did call them back to double check on the problem with the water pump and asked if they had performed an industry standard pressure test on the cooling system. It took several days for them to get back to me, and I was told that they didn't need to do that because their mechanics know what they're doing, if their mechanics say something is bad, then it's bad. I feel they should've pressure, tested the cooling system, and they should've cleaned the residual oil off of everything before claiming there were leaks, Particularly because I told them hydraulic system work had just been completed the previous day and I had not pressure washed the engine compartment. As a former auto shop teacher, I have some insight into auto repairs, and even though they are experts in diesel fuel systems where I have little expertise, I know plenty about cooling systems and hydraulic systems. I'm very comfortable with the diesel injection work that they did on my truck, I am getting about 6 miles per gallon more fuel economy than before their work. They completed the work in a timely manner, for the price they quoted, and that I approved, so I'm comfortable with the bill that I paid. I'm glad I did not authorize thousands of dollars for the additional work that was, and still is unnecessary. I'm uncomfortable with them trying to sell me expensive and unnecessary repairs on other things that they did not investigate thoroughly, and the inaccurate investigation that they charged me for.

The part was repaired, I think everything is ok. The front office lady had a bit of difficulty with…read morethe payment arrangement, but that was cleared up quickly.