(ZERO stars) Good Life Moving Service gave me BED BUGS. Save yourself a year and a half (and counting) of grief, and use ANY other company. Aside from being an hour late and taking 4 hours to move me out of my tiny studio apartment (should have been 2 hours), and letting my father do a lot of the work himself because he knew we were on the clock, and then taking 3 hours to drive what I drove in 1.5 hours to meet on the other end (in the middle of a day on Wednesday)... Aside from tearing the back of my couch in multiple spots because they did not wrap my items (mattress, couch) in plastic until they brought it down to the truck, and then only wrapping the couch VERY poorly... Aside from noticeably scratching my book shelves...The drivers, unbeknownst to me at the time, did a little side deal with my downstairs neighbor, and decided that, yes, they would take his/her(?) mattress, box spring, and office chair to the DUMP (how did that not tip them off??). So after they loaded all of my items, they loaded my neighbor's BED BUG-ridden mattress and box spring and laid them across the top of ALL OF MY POSSESSIONS. Can you imagine?? EVERYTHING you own is now sprinkled with bed bugs. My bed, couch, all of my clothes, winter coats, holiday decorations, therapy materials I use to work with children, books, blankets, pillows, hats, shoes, kitchen items, pictures, photo albums, luggage, toiletries, EVERYTHING is now contaminated with bed bugs. ESPECIALLY since they took and extra hour and a half to drive the short distance. At the time, the company DID forgive my few hundred dollars in moving expenses. But since that day, I have incurred MANY other charges to rid myself of bed bugs. I had to hire a bed bug sniffing dog to see where there might be bed bugs in my items. I purchased expensive poison strips. Did loads and loads and loads of laundry. I had to unpack EVERYTHING I OWN (that I had taken great pains to organize into carefully labeled boxes) into huge, smelly garbage bags and place poison strips in them for weeks. (You cannot just bug bomb bed bugs. They do not die; they just run away and become someone else's problem. I chose to do this responsibly.) To be safe, I have kept everything in the bags for over a year now (the hearty adult bed bugs can live for up to a year without a blood meal). I have had to replace MANY things in order to have clothing and items available to me, as any human needs. Many of my items are just completely damaged. Would you like to me to serve you food from my plastic/rubber cutting boards, bowls, and kitchen utensils having had them sit in poisoned bags for weeks? How about let your children play with the blocks and toys I use in therapy... and put them in their mouths? Wrap a poison scarf around your neck? Care to cozy up with one of my poisoned books? I'll serve you tea in one of my mugs...
I contacted a lawyer after it happened, made a list of everything damaged, and all of the money I put out to eradicate the bed bugs. Good Life has yet to reimburse me. As far as I am aware, they haven't even made an offer to settle. I have been patient. I will be placing this review everywhere I can. (Plenty of picture proof available.) read more