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    Elate Moving

    3.9 (97 reviews)
    Closed 9:00 am - 6:00 pm

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    Reviews With Photos

    Piano being moved in

    Slava's team was incredible. They are efficient and proficient in what they do. They used extreme care and wrapped our furniture with precision. They were punctual and didn't stop working the whole day. I'm glad we hired them and will hire them again in the future. We also had a piano in the move which is no easy task and they handled it with extreme care.

    Leaf (2) extended in a fixed position, no longer retractable, as purchased.

    My items were broken by the movers: My dining table, which because of my confinement to a wheelchair, was carefully selected for ease in going from a small table that I could access in my chair easily and equally easily was equipped with a one-handed operation to extend the leaves. Two of the movers deliberately disassembled the table and mechanism (beyond the shipping configuration of 2 pieces), into 3 pieces as I protested, watching in horror, with the entire leaf extension mechanism - screws, nuts, and bolts - removed with no photos or notes taken to reassemble. Upon delivery to my new residence several states away, the SAME individual movers (Ben and Max)could not reassemble table to perform as purchased - leaves were wildly tilted and inches from center glass. When told it was unacceptable they tried to claim that the table left my origin in that condition - totally untrue and they had not even tried to extend before taking it apart. The two men were trying incompetently to fix the mechanism for hours, only making the table worse and worse. Several washers were found on the floor near where they were working on the table. Their next effort resulted in extended leaves level but with a 1 in gap and tried to pass that off as fine. I found the table online with a video showing how table worked after which they again disassembled it, then fixed the extended leaves so they would no longer retract beneath and table was fixed in extended position which is too large for my wheelchair to clear to pass through the room. They refused to accept a partial payment to cover replacing the nearly new table and called local police. An officer arrived and tried repeatedly to ask them what their policy in situations such as this was and they had no answer. The officer demanded they leave my property and pursue the matter in civil court. A management individual phoned the next day to ask for complete payment promising to have the table professionally repaired. I overnighted a check for the entire balance of the moving cost believing, foolishly the management individual would stand behind his promise. Weeks and countless calls were made by myself with the result ending in Elate sending an individual over a month later who concluded the Elate movers should never have disassembled the table in the first place - of course!. As this individual was also an employee of Elate he assured me that he would make this clear to management - that this was an intentional destruction of my property - but management then finally, weeks after my move, said they were sending me what amounted to less than 12% of the amount I paid for the table, with this comment "I'm sorry that our handyman couldn't repair your damaged item. We tried going an extra mile here but that route doesn't always lead to success..."! DO NOT USE THESE MOVERS!!! They also broke the brakes off my pool lift, which cannot be repaired and removed the batteries from my empty safe, which canceled the keypad code, and forced me to go to the manufacturer to obtain an access key. Why? These guys are dumb as stumps, and do not compensate you for their mistakes and damages. I'm still waiting for that check.

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    Responsive, very courteous staff, on time, good price, and speedy packers - I recommend!

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    Page 1 of 3

    Ask the Community - Elate Moving

    Do you have a minimum fee or minimum number of hours you charge for?

    Yes. Minimum fee for local moves is $750 for 2 men/3hrs of labor.

    Were you charged for the time it takes them to travel from their location to your building and back to their location? That wasn't explained to me beforehand by Kevin or the manager, so it was a surprise.

    There were no hidden fees. I was charged the same price as the quote I was given online when I was booking them.

    Don’t See Your Question? Ask Away!

    Review Highlights - Elate Moving

    Max and the guys were very accommodating while I was a little stressed and confused about what was going or staying.

    Mentioned in 6 reviews

    Read more highlights

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    Roadway Moving

    Roadway Moving

    (535 reviews)

    Midtown East

    This year has been a lot of moving for me, and moving is so stressful. I've heard great reviews…read morefrom my nyc friends about roadway moving, so I decided to get a quote from them. After talking to them, I knew I wanted to go with them. Their customer service, attention to details, and organization are 5-star levels. One thing that really stood out to me was that instead of asking me how many boxes I need, they asked me to send them pics of my place and stuff, and they calculated the number of small, medium and large boxes I need. It's so easy to underestimate and get a different price at the end. Also, I know I wanted packers because its speeds up the entire process of moving and settling in. I'm so glad I did with Roadway. It usually takes me over half a week to pack and be stressed for over a week, but Diego and his 3 teammates packed up our studio in 2-3 hours. They're so professional. They moved so quickly with care and accuracy. Most importantly, all my kitchen appliances were wrapped with care and delivered and arrived to my new apartment in the same condition. It took us about 2 hrs to settle in, and they once again unpacked most of the furnitures and reassembled them, making me feel settled in and relaxed. I cannot thank their team enough. They're all so polite, friendly and efficient. Within 1 day, I already feel 95% settled in. It's the easiest, stress-free moving experience I had in a while!

    Luka and his team were amazing! Took the stress away, super efficient and really nice people!read more

    Vector Movers NJ - Vector Movers NJ - best moving services

    Vector Movers NJ

    (509 reviews)

    We had heard very good things about Vector before confirming our booking and I'm happy to say they…read morelived up to the hype. Our experience was exceptional. Leading up to the move Karina was in close contact with us every step of the way making sure we had all of the information and help needed to ensure things would run smoothly. Day of, Romy and his team were personable, professional, fast (yet careful) and incredibly accommodating - I'm hopeful we won't be moving again soon, but if we were I would absolutely be requesting Romy and his team again. One bit of context - We had heard that Vector was one of the least expensive options available - for us, their quote did come back in the upper middle of the 6 or 7 companies we looked at, but also did not change, and there was no pressure placed on us to pay extra for the handful of things we failed to account for in the initial quote.

    I think 5 star reviews on yelp are fake. First time with vector it was WORST experience. Vector…read moreoffice staff were very kind and gave us the best quotes it's just the actual people who stuff that were worst. We have moved multiple times in east cost always use the same mover from NY. This time thought of trying a NJ based mover. Here are the issues 1.Lack of professional behavior. They came inside saw that entryway table had a few bills picked them up asked me which currency it is. 2. One of the kitchen packers opens lid of my spice box (I had leaves and chillies puts his nose in sniffs and asks what is it? 3. Packed every little thing in white wrapper so unpacking was hell. Single stainless steel spoon wrapped in 4 layers of packing . 4. Who does this .packing open can of bleach with groceries. While unpacking I saw white dust thought its paint once I hit end of box it was bleach so ended up throwing everything from that box. Which professional mover does that 5. Random packing. I had very organized closet but they picked random items and packed in diff boxes so i had box with sweaters pillow covers photo frames and belts all from diff parts of closet. LASTLY we were given pricing we paid that by bill and paid $800 extra over that without receipt as they demanded that they packed box. When vector gave me a quote it included 10 medium boxes $20 per box but the guys packed everything with white wrapper in kitten not one but 4 sheets and increased boxes packed to 30 , unethically charging us for small boxes stuffed with white paper. Please note it was a very painful experience and no one deserves this kind of billing or nonsense

    Elate Moving - movers - Updated May 2026

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