I've given this place two chances now and this is just a hard pass with so many better options out there. First off, yes, it's located in a busy surrey central sky train area. You won't feel safe leaving your car or walking to it unless there's cops around. Drug addicts surround the building and even with the blue building lights, junkies still find it a good place to shoot up behind the building.
I ordered a new drink called messy strawberry with pearls and pudding. Guy at register asked if I'm sure I want two toppings; I confirmed. I even tipped for my order. Unfortunately, I had already driven away when I noticed there were no toppings. NONE. So I decided to turn around and go back. I kindly pointed out the error. He looked at the ticket on the cup and realized his mistake but blamed it on a co-worker (don't do that even if it's true)
He remade my order and the pearls were atrocious like they've been at the bottom of a barrel for days. Gross and mushy on the outside with a hard centre. The pudding, I don't even know what to call it... slime? I thought this was a big name chain in North America... but the quality control is seriously lacking.
Take a page from someone like Mr. Chu or Macu Tea please. This is a terrible location, you need to find a better place. read more