I went here on 7/1/25 since the Lids at Sunvalley Mall was hats only. This place has a lot of…read morejerseys from various teams. There is also a sale section and I got a good deal from there. I bought an Aaron Rodgers jersey for $69.99 and a Davante Adams jersey for $29.99. Service was very good and I even had a conversation with the guy at the front desk.

My son and I have bought different things here. Good quality product.luke the stainless steel mugs,…read morelanyards, jerseys. They greeted us when we came in.

This place was a great find, hole in the wall sports shop! Mostly everything is used, sometimes you…read moremay find almost like new items. They also have gym equipments, weights. They had soccer and other special shoes (all used), hockey, ice skates, roller skates, helmets, ice skating accessories (not too many but decent), fishing rods, paddle boards, ski and snow boards. We found an almost new pair of ice skates and some other stuff. Not sure if we would go again but definitely good for those growing kids and their needs. The staff was helpful too, although no one can actually point you to the right size, right brand or sometimes even the sports. You just walk around and find yourself stuff, no one to assist. Definitely a good value for those expensive sports and hobbies.

They will tell you they are interested in your gear over the phone but when you get there they are…read morenot. Waste your time. Don't bother with these liars.

Darian is great. I'm new to framed backpacks and he was patient going through a bunch of options…read morewith me. (and yes, after you went on break, I did end up buying a Gregory but just a Gregory 20 for this trip lol) i'll be back before for a bigger one next trip. Previous visits here I've tried on a bunch of shoes and can I just mention how amazing the return policy is for members? Once I find a shoe I just keep buying it here because I want this brick and mortar store to stay open. But every once in a while when my shoe changes and I have to find a new one it's nice to know that you have a year to bring it back if it doesn't work out. :-) Keep coming back y'all in person, or the brick and mortar stores will die

I like REI and have visited several locations, both in the Bay Area and out of state. My…read moreexperiences have generally been positive--REI employees are typically friendly and helpful, similar to the vibe at Trader Joe's. Unfortunately, that wasn't the case at this location. The old lady that works there was unexpectedly rude during an unprompted interaction. With no eye contact or interaction between us she walked up to be and began speaking to me. When I looked up I was just confused because I wasn't even sure she was talking to me or the other person who also walked up next to me on the other side. When I didn't respond her attitude escalated and she spoke to me in a condescending, "talking at" manner, as if I didn't understand English. The completely unprovoked rudeness was so unwarranted.

A bunch of gross scammers. Do not shop here. They'll scam…read moreyou out of $100 and refuse to give you a refund. I spent nearly $200 on a jersey that was $120 online. And they really told me oh well fucking scum

They sell fake jerseys. Look at this I bought it for Christmas and NEVER washed it. Dont buy…read morejerseys here they sell fakes

I've always had an incredible experience here and this time it was thanks to Marcos. We came in to…read morefind shoes for my mother-in-law, and the level of care he provided was truly exceptional! Marcos was incredibly patient and genuinely caring throughout the entire process. He noticed my mother-in-law was wearing a 7.5 wide and although it was a good fit, suggested an 8 wide instead to better accommodate her feet. And it was! She felt more balance and less tension and it showed on the treadmill when she was able to increase her MPH. He didn't just stop at the size, though; he performed a full walking analysis and constantly monitored her stride to ensure the fit was perfect. Even though the store was incredibly busy, Marcos never rushed us. He must have gone back and forth to the stockroom at least a dozen times to pull different options, knowing full well we were only there to buy one pair. He personally swapped her insoles into every single shoe she tried on--and we probably went through about 8 different pairs in various sizes. His expertise really shines when he talks about the technical side of things, like toe-gap and overall comfortability. On top of the technical fit, he has a great eye for aesthetics; he picked out colors that perfectly matched my mother-in-law's personal style. It's rare to find this kind of dedicated service. We will definitely be coming back to see Marcos when it's time to get shoes for my wife!

My partner needed custom orthotics, and the first place that I thought of was roadrunner sports in…read moreConcord. When the kids were running track and field, we would visit this location to get their training shoes. They always had the best selection. This evening, we arrived 10 minutes before closing time. We knew that it was cutting it close to closing time, but we called ahead to find out if it was OK and they said it was. We walked in and the store was very clean and organized. My partner got a pair of custom orthotics and they'll test them out for 90 days to see if they fit right. Customer service was exceptional tonight.

this Champs has superb choices for shoes, clothes and accessories to get the latest fashion…read more although we didn't end up buying anything from here, it deserves a look and a scout if you ever are looking into some elite shoes or clothes you are cordially greeted, and the staff is nice and quick to check on you since your arrival

Really disappointed at the service I received. I buy the majority of my son's shoes here and all of…read moreour family needs for shorts, shirts, and CSG hoodies. Not to long ago I purchased a pair of Melos and Anthony Edwards basketball shoes for my youngest son. I didn't have the receipt but I have my Champs account with my purchase history, I have the direct date, and my card statement that I bought it there but the lady that helped me ( and she recognizes me because I always shop there ) asked if I have an account so she can pull up my record.. I was at first really happy because I have one and all my transactions are there but then she then replied that it didn't show up... And do I have another number.. waitttttt I had that same account for like a billion years and I always use the same number and email.. I mentioned I can show her my card statement and invoice so she can pull up the transaction number but I guess she is ignorant of how she can actually pull up the receipt by using my card statement and the invoice number because it shows the transaction number. So she said she can only give me credit for 69.99 instead 99.99 ( what I paid ) even though she even said she knows I bought it. I didn't give her no issues, I spoke politely to everyone, I said thank you, and I redeemed as many points as I can and bought a few shirts because after that I'm done.. never buying another pair of shoes there ever again.. shirts maybe but most likely online. but nothing else. Lost a loyal customer over pennies. She doesn't understand the concept of customer service. I've been doing retail for 28 years and I'm a Store Manager myself and I know she could've done it. I would have especially if I recognize the customer and you can actually see all the points I acquired just this year.. No type of business sense.

Better than Champs for customer service. But I feel like they were under staffed. The employees are…read morenice and friendly if you make the first move. Knowledgeable as well. Store is clean. A lot of different selection of sneakers in women's, boys and babies. I didn't check the other side for men's. I had to do a store return, easy process. No hassle. I just happened to find another colorway of the pair of kicks I wanted at another store.

This finish line store is different than the other shoe store in the mall. What set this store…read moreapart Was the excellent customer service. I went into the store just to browse for a jacket. But then DRIA decided to help me and changed everything. She was extremely attentive to me and my needs. She was knowledgeable of the different brands of shoes and offered solid suggestions on alternative choices when I couldn't make up my mind. Finally she was really good about suggesting complimentary products for my purchase (in this case a sweet cleaning kit to go along with my Jordan 9s that she suggested and which I love. To top it off, Dria is like the nicest person... and she is the manager of the store! She probably had better things to do than help me, but she took the time and made my visit to the store extra special. If you ever go to this location, you will be pleasantly surprised. Excellent shopping experience.

I walk in and looked at the knife display counter, there 3 employees chatting and no one has…read morebothered to ask if I want to see any of the knives. Very poor costumer service.

Great customer service from beginning to end. We were greeted upon arrival and directed to the…read moreitems we were looking for. The manager immediately helped us find our size and even offered alternatives as a backup. We just so happened to find a great item on sale! Would definitely return to this location.

1/16/26@. 10:15am I entered the store to purchase a pair of shoes I had been interested in. The…read moresole employee working at the time (long black hair, short Asian girl caked in makeup) inquired if I required assistance. I informed her that I wanted to buy the Jordan's displayed on the wall. However, she ignored me to attend to a younger Caucasian adult male. She took him to the back, showed him various items, and engaged in conversation. Ultimately, he departed without making a purchase. She lost a guaranteed sale from me after that incident and likely caused Foot Locker to lose a valued customer, which gives the store a negative reputation due to her discriminatory behavior. I went back downstairs to Journey's to buy a different shoe that the salesperson had shown me earlier before going upstairs to footlocker. They acknowledged my complaint and said this is how that store typically treats its customers. Don't shop there you guys. We deserve better service from better quality than this sh!t hole. I would be ashamed to have some one representing my company. They will do nothing about it I will bet.

I walked into the Footlocker store and the first thing I noticed was what I thought customer to…read moreemployee ratio. I knew exactly what I wanted so I walked over to the display of Uggs. Looking around for an employee for a few minutes I grabbed the shoe and went to the counter. I was met by several different people mid way back of the store asking if I needed this shoe. I don't see why all employees are in the back of the store when the majority of people are in the front? I requested my shoe from a friendly associate she went to get the shoes. About 10 minutes later she came out of the back with a Nike in her hand and she saw me and said she'd go back and get the shoe. Okay, but why. I got the shoes. I went to the register and had already realized the $10 price difference in the shoes online retailer Uggs.com, and Macy's which were $10 less then Footlocker. Since it's the Holiday season and I was in a hurry I didn't want to walk all the way through the mall to Macy's. I figured Footlocker would be competitively priced, nope. Also, at the register I asked if they price matched and the person checking me out was polite and said they'd have to get a manager to find out. I didn't want to cause a scene as being a troubling customer so I told them to disregard that. I believe it could have been possibe for this Footlocker to get five stars. However, I notice many bad reviews and unfortunately I had to ad another. Hope to see a better Footlocker soon.

We are new to cub scouting and still learning the ropes (no pun intended) and went here to buy…read moreuniforms for our tiger and bear cub scouts. Staff is friendly and helpful. Store has a wide variety of scouting and camping inventory. Price point is a little expensive but all worth it. We ended up just getting the short sleeve shirts with sewn in patches. Polos are $32.99 but with the patches it came up to $55.99 to cover both patches and sewing labor. Parking is ample since it is located in a plaza. I highly recommend this place!

Pretty good place to get your scouting gear. They've got everything you need. Price is a little…read morehigh but it's the only one in town. Service is very friendly and they know the scouting motto/handbook like the back of their hand! Overall a pretty good place to get your scouting and camping gear