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    Footlocker

    2.4 (48 reviews)
    ModerateSports Wear

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    Reviews With Photos

    Jennifer B.

    I am over the moon with the service I received today!! Vic and Wil both greeted me with a warm hello upon my arrival. Both of them were kind, respectful, and helped me find the right shoes for my son. I had ordered shoes online in a specific color but they were too small so I had to exchange them. While they didn't have the color I wanted they helped me find another shoe to replace them. Another thing, I didn't have a receipt because I had lost my email... instead of being annoyed they had poise and were just so peaceful with the whole transaction, imputing the right information, etc. I wanted to add that while Vic and Will were helping me they were simultaneously greeting/helping other customers, most of the customers didn't return the kindness. The store was really clean and well organized!! The only thing I would suggest are carrying more Adidas Ultraboost, most of us wear them in our hou

    Sarah L.

    One star for the guy who helped us. I would give him a five but unfortunately his colleague, Kristoffer was horrible and just service just sucks. Kristoffer, was on the cashier and ask if I were VIP. So I asked him to try a number, because I vaguely remember I signed for it a long time ago, but couldn't remember the phone number. Unfortunately, the number I gave didn't work. Then, m BF asked him if we could try another number. Guess what Kris said, "no, I can't g back" with an attitude. Unhappy that he was working. Foot Locker, please ensure you hire people who will represent your company with great pride and offers excellent customer service. (I was once in the industry, and FYI, no matter what the case was, I was always happy to help customers.)

    Good selection
    Nydia S.

    The store was pretty busy, as expected on a Saturday afternoon. The first person we talked to pointed the other side of the store for kids shoes rather than assisting us directly or connecting us to someone in the kids section. Once we moved to the kids row we were assisted by two people. One guy called another guy who was in the back shoe area to request the pair we wanted to look at. The best part of the experience was that they offer price match to any of the stores in the mall. The Jordans priced at $140 at Footlocker cost is just $93 tax included, for the price I found online at another retailer that happened to be down the hall. An additional bonus was the courteous attention by the two unnamed gentlemen who assisted us and the manager. I made the gross error of not keeping names in mind but we did have an overall pleasant experience.

    Kai R.

    Nice, newer location in the mall. Their in-stock inventory is very limited for boys who no longer wear kid's sizes (which is size 7 and under), but are still on the small side of men's sizes (like 8, 8.5). So our choices are extreeeeeemely limited. Or else they say to go online. The employees could use a course in customer service and greeting / acknowledging people when we're ready to check out instead of ignoring folks until they finish fooling around with their homies.

    House of hoops

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    9 years ago

    This place sucks. They never check ID on credit cards and allow thieves to jack your cards there. I wouldn't buy shit there.

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    9 years ago

    Received fantastic customer service here today. The Foot Locker at Sun Valley Mall has much better service than the one at Stone Ridge.

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    Page 1 of 2

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    Review Highlights - Footlocker

    I do not know Katrina's position, but everything about the service rang loudly Manager or higher with a raise.

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    REI - inReach Mini 2

    REI

    (234 reviews)

    $$$

    Darian is great. I'm new to framed backpacks and he was patient going through a bunch of options…read morewith me. (and yes, after you went on break, I did end up buying a Gregory but just a Gregory 20 for this trip lol) i'll be back before for a bigger one next trip. Previous visits here I've tried on a bunch of shoes and can I just mention how amazing the return policy is for members? Once I find a shoe I just keep buying it here because I want this brick and mortar store to stay open. But every once in a while when my shoe changes and I have to find a new one it's nice to know that you have a year to bring it back if it doesn't work out. :-) Keep coming back y'all in person, or the brick and mortar stores will die

    I recently purchased an bike from TEMU. However, I couldn't figure out how to fold it so I can…read moretransport it to and from my destinations. I met Whitney in the shop area, she greeted me with a smile. I explained the reason for my visit. She advised me that the Technician was on break, then she then told me to bring my bike into the shop and someone would assist me. It was just a few minutes later, I met Hadrian. He and Whitney weren't sure how to make it fold either initially. Then, I remembered I had a manual ony phone. I showed it them. Hadrian and Whitney figured it out immediately. The next thing I knew, my bike was folded!!! He did it so fast, I barely saw what he did. It was as if he had been doing this for years. I tried and still couldn't fold it. I asked him to please show me again, he immediately obliged me. They absolutely positively unequivocally made my day! They were so welcoming, polite, courteous, personable. They provided me with outstanding customer service. REI is fortunate to have them as employees. Thank you Whitney and Hadrian for a job well done, I truly appreciate you. If anyone ever asks me to refer a Bike Shop, I guarantee it will be REI~this location.

    Road Runner Sports - 1/2 Marathon done!  Thankfully I finished before I died.

    Road Runner Sports

    (519 reviews)

    $$

    Jawan is Fantastic!!! He listened to all are questions and concerns helping us pick out the perfect…read morepair of shoes, insoles, and socks. No more achy feet for us!!!!

    I've always had an incredible experience here and this time it was thanks to Marcos. We came in to…read morefind shoes for my mother-in-law, and the level of care he provided was truly exceptional! Marcos was incredibly patient and genuinely caring throughout the entire process. He noticed my mother-in-law was wearing a 7.5 wide and although it was a good fit, suggested an 8 wide instead to better accommodate her feet. And it was! She felt more balance and less tension and it showed on the treadmill when she was able to increase her MPH. He didn't just stop at the size, though; he performed a full walking analysis and constantly monitored her stride to ensure the fit was perfect. Even though the store was incredibly busy, Marcos never rushed us. He must have gone back and forth to the stockroom at least a dozen times to pull different options, knowing full well we were only there to buy one pair. He personally swapped her insoles into every single shoe she tried on--and we probably went through about 8 different pairs in various sizes. His expertise really shines when he talks about the technical side of things, like toe-gap and overall comfortability. On top of the technical fit, he has a great eye for aesthetics; he picked out colors that perfectly matched my mother-in-law's personal style. It's rare to find this kind of dedicated service. We will definitely be coming back to see Marcos when it's time to get shoes for my wife!

    Footlocker - sportswear - Updated May 2026

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