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    REI

    3.8 (233 reviews)
    Closed 10:00 am - 9:00 pm

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    1 year ago

    Great service in Concord today They care about their customers and go the extra mile.

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    5 years ago

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    5 years ago

    I had a very smooth, COVID-19 style return. Friendly staff and no wait. Bonus, there are two free EV chargers in front of the store.

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    Page 1 of 6

    Ask the Community - REI

    Review Highlights - REI

    While REI is great it is not cheap, so if you can find a pair of used Merrell hiking shoes for $5 at the used gear sale, you've just hit a major score.

    Mentioned in 3 reviews

    Read more highlights

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    People searched for Bikes 3,418 times last month within 15 miles of this business.

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    Road Runner Sports - 1/2 Marathon done!  Thankfully I finished before I died.

    Road Runner Sports

    (519 reviews)

    $$

    Jawan is Fantastic!!! He listened to all are questions and concerns helping us pick out the perfect…read morepair of shoes, insoles, and socks. No more achy feet for us!!!!

    I've always had an incredible experience here and this time it was thanks to Marcos. We came in to…read morefind shoes for my mother-in-law, and the level of care he provided was truly exceptional! Marcos was incredibly patient and genuinely caring throughout the entire process. He noticed my mother-in-law was wearing a 7.5 wide and although it was a good fit, suggested an 8 wide instead to better accommodate her feet. And it was! She felt more balance and less tension and it showed on the treadmill when she was able to increase her MPH. He didn't just stop at the size, though; he performed a full walking analysis and constantly monitored her stride to ensure the fit was perfect. Even though the store was incredibly busy, Marcos never rushed us. He must have gone back and forth to the stockroom at least a dozen times to pull different options, knowing full well we were only there to buy one pair. He personally swapped her insoles into every single shoe she tried on--and we probably went through about 8 different pairs in various sizes. His expertise really shines when he talks about the technical side of things, like toe-gap and overall comfortability. On top of the technical fit, he has a great eye for aesthetics; he picked out colors that perfectly matched my mother-in-law's personal style. It's rare to find this kind of dedicated service. We will definitely be coming back to see Marcos when it's time to get shoes for my wife!

    REI - bikes - Updated May 2026

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