Went in looking for sneakers for hubby, not greeted when we walked in. Went to look for a certain…read moresneaker & didn't see on the back wall. I finally found someone to ask & he said "nope we don't have them". Lucky for us I happen to see what they had on clearance, low & behold the sneaker we were looking for was on clearance in the size we needed. They were only $5.00 off regular price but oh well.

I walk in and looked at the knife display counter, there 3 employees chatting and no one has…read morebothered to ask if I want to see any of the knives. Very poor costumer service.

Great selection of used and new sporting goods would recommend bought a new wedge and some balls…read morefor a great deal

Everything is overpriced! Folks are better off shopping on eBay or going to a garage sale to find…read morepre-owned sports equipment! Their quotes for your used sports equipment are laughable. Please don't waste your time making the trip! Save your gas... Like I said, better off selling it on your own via eBay, Mercari, or Facebook marketplace!

I recently purchased an bike from TEMU. However, I couldn't figure out how to fold it so I can…read moretransport it to and from my destinations. I met Whitney in the shop area, she greeted me with a smile. I explained the reason for my visit. She advised me that the Technician was on break, then she then told me to bring my bike into the shop and someone would assist me. It was just a few minutes later, I met Hadrian. He and Whitney weren't sure how to make it fold either initially. Then, I remembered I had a manual ony phone. I showed it them. Hadrian and Whitney figured it out immediately. The next thing I knew, my bike was folded!!! He did it so fast, I barely saw what he did. It was as if he had been doing this for years. I tried and still couldn't fold it. I asked him to please show me again, he immediately obliged me. They absolutely positively unequivocally made my day! They were so welcoming, polite, courteous, personable. They provided me with outstanding customer service. REI is fortunate to have them as employees. Thank you Whitney and Hadrian for a job well done, I truly appreciate you. If anyone ever asks me to refer a Bike Shop, I guarantee it will be REI~this location.

Great customer service. Knowledgeable sales people in the shoe department. Helped me until I found…read moreexactly what I needed.

Great sales good service great products friendly service really good sweats and shoes I just got a…read moreBody Glove life vest $24 out the door really love there price sales

If you need sporting goods and you prefer excellent customer service I would definitely recommend…read morethis Big 5 Sporting Goods store on Clayton Rd. My young child and I walked in today and not only were we immediately greeted but the person behind the counter, Maile also asked if we needed any help finding anything, and then I saw a really cute hat as she was ringing me up for a swimming cap and she told her coworker that I was looking for one that I could adjust to fit better around my head. In the meantime, another customer had approached the counter and at the last minute I grabbed one more thing. Maile rung my items up and asked me if I wanted a bag. Then, she helped the other customer on the other side as her coworker tried appeasing me with other hat sizes. Every person working there seemed to have a smile and a FANTASTIC attitude!

I had a bad case of plantar fasciitis. I went to roadrunner in Concord off a diamond Boulevard and…read moregot some shoes for that and what a difference that made. I'm a happy man. I can walk regular again without any pain thanks to Juwan in the store. He hooked it up. If there is 10 stars, I would give him that, but I'll settle with five stars. Thank you. Excellent service.

The right shoes--and the right guidance--can make all the difference…read more I returned to Road Runner Sports after my Nike Pegasus 42s started feeling unstable, almost like my ankle was rolling and the cushioning was off. Thanks to the VIP program, I was able to exchange them within the 90-day return window and work with Travis again. Travis is knowledgeable, patient, and great at explaining how each shoe moves and supports your foot. Based on his demonstration, I switched to the Brooks Glycerin Flex, and I'm glad I did. During a run, I stepped into a hole in the pavement, and I truly believe the stability of the shoe helped keep the injury from being much worse. Road Runner Sports is an excellent resource for runners and athletes because the staff considers your stride, foot strike, comfort, and activity level--not just the shoe's appearance. The prices are comparable to other retailers, but here you also receive expert guidance and the added protection of the VIP return policy. Congratulations to Travis and his future bride on their upcoming Halloween wedding! I definitely recommend this location.

Great service, I love everyone. All welcoming and no judgement-- you can check all the items you…read morewant without feeling rushed or judged. Decent selection but you'll definitely find popular ones. Value, I can't comment since I have not gone to any stores for years now. I recommend this place.

This place has to have the best selection in town their inventory is amazing great place . I was…read morelooking at a girsan mt14t 380 but ended with s/w mp 9 2.0 full size got to try a 9 Walter didn't like it anyway I am very happy no pressure they let my look on my time very helpful staff paperwork is easy old school style not on the computer just plain old paper and pen I loved it . Definitely buy another gun from them made it very easy for California

Helpful , friendly , very very knowledgeable, great selection and the prices were ok.. a small…read moreselection of used guns the new ones are high quality and priced like I see around commiformia . The last was very very nice the young man honest and turned me on to things I have been looking for .. no one else has the. And they have 4 ... a win. And don't forget the border collie, what a cute dog reminds me of a border collie I had when I was a kid came right to me sat right next to me and you know damn well when a dog comes to you and sits next to you that's magic. I don't know what all this nonsense I see in the reviews.. come prepared and know what you need - they will help you quick and get you options to help you understand... typical gun store- lots of stuff and the small cases are pretty cheap- in case all your stuff gets lost at the lake.. In an Industrial area be careful coming out some people drive silly... I will shop here again..

They've always treated me well and are very knowledgeable and welcoming. A bit thin on reloading…read moresupplies but that's not uncommon today. The folks there are terrific.

I went here on 7/1/25 since the Lids at Sunvalley Mall was hats only. This place has a lot of…read morejerseys from various teams. There is also a sale section and I got a good deal from there. I bought an Aaron Rodgers jersey for $69.99 and a Davante Adams jersey for $29.99. Service was very good and I even had a conversation with the guy at the front desk.

My son and I have bought different things here. Good quality product.luke the stainless steel mugs,…read morelanyards, jerseys. They greeted us when we came in.

We came here because my son was looking for soccer shoes. This store is right off a busy street but…read morethe parking is pretty good and right in front. This place has a lot of clothes and shoes they are very well stocked. There was also a lot of staff available to help. The prices were pretty reasonable. This is definitely a great option for anything soccer they are fully stocked.

Purchased $80 cleats here for my daughter. After 20 minutes of practice her feet were killing her…read moreand she had a good size blister so she finished practice with her old cleats. I tried to return her cleats to get a bigger size or different brand. Because the cleats were used for 20 minutes no store credit or anything. They call this a soccer store? Sports basement, Road Runner sports.... All the great spots take pride in what they sell, if you are having a problem, they take care of you. Easy exchange, I'm not looking for something free. I'm just looking for something that works. They're too worried about their $80 sale which is funny because in the next 10 years I probably would be buying 20 pairs of cleats now I will never buy another thing in the store ever again. Not only are they overpriced, customer service is terrible.