I walk in and looked at the knife display counter, there 3 employees chatting and no one has…read morebothered to ask if I want to see any of the knives. Very poor costumer service.

Great customer service from beginning to end. We were greeted upon arrival and directed to the…read moreitems we were looking for. The manager immediately helped us find our size and even offered alternatives as a backup. We just so happened to find a great item on sale! Would definitely return to this location.

This place was a great find, hole in the wall sports shop! Mostly everything is used, sometimes you…read moremay find almost like new items. They also have gym equipments, weights. They had soccer and other special shoes (all used), hockey, ice skates, roller skates, helmets, ice skating accessories (not too many but decent), fishing rods, paddle boards, ski and snow boards. We found an almost new pair of ice skates and some other stuff. Not sure if we would go again but definitely good for those growing kids and their needs. The staff was helpful too, although no one can actually point you to the right size, right brand or sometimes even the sports. You just walk around and find yourself stuff, no one to assist. Definitely a good value for those expensive sports and hobbies.

They will tell you they are interested in your gear over the phone but when you get there they are…read morenot. Waste your time. Don't bother with these liars.

Darian is great. I'm new to framed backpacks and he was patient going through a bunch of options…read morewith me. (and yes, after you went on break, I did end up buying a Gregory but just a Gregory 20 for this trip lol) i'll be back before for a bigger one next trip. Previous visits here I've tried on a bunch of shoes and can I just mention how amazing the return policy is for members? Once I find a shoe I just keep buying it here because I want this brick and mortar store to stay open. But every once in a while when my shoe changes and I have to find a new one it's nice to know that you have a year to bring it back if it doesn't work out. :-) Keep coming back y'all in person, or the brick and mortar stores will die

I recently purchased an bike from TEMU. However, I couldn't figure out how to fold it so I can…read moretransport it to and from my destinations. I met Whitney in the shop area, she greeted me with a smile. I explained the reason for my visit. She advised me that the Technician was on break, then she then told me to bring my bike into the shop and someone would assist me. It was just a few minutes later, I met Hadrian. He and Whitney weren't sure how to make it fold either initially. Then, I remembered I had a manual ony phone. I showed it them. Hadrian and Whitney figured it out immediately. The next thing I knew, my bike was folded!!! He did it so fast, I barely saw what he did. It was as if he had been doing this for years. I tried and still couldn't fold it. I asked him to please show me again, he immediately obliged me. They absolutely positively unequivocally made my day! They were so welcoming, polite, courteous, personable. They provided me with outstanding customer service. REI is fortunate to have them as employees. Thank you Whitney and Hadrian for a job well done, I truly appreciate you. If anyone ever asks me to refer a Bike Shop, I guarantee it will be REI~this location.

Great sales good service great products friendly service really good sweats and shoes I just got a…read moreBody Glove life vest $24 out the door really love there price sales

If you need sporting goods and you prefer excellent customer service I would definitely recommend…read morethis Big 5 Sporting Goods store on Clayton Rd. My young child and I walked in today and not only were we immediately greeted but the person behind the counter, Maile also asked if we needed any help finding anything, and then I saw a really cute hat as she was ringing me up for a swimming cap and she told her coworker that I was looking for one that I could adjust to fit better around my head. In the meantime, another customer had approached the counter and at the last minute I grabbed one more thing. Maile rung my items up and asked me if I wanted a bag. Then, she helped the other customer on the other side as her coworker tried appeasing me with other hat sizes. Every person working there seemed to have a smile and a FANTASTIC attitude!

I've always had an incredible experience here and this time it was thanks to Marcos. We came in to…read morefind shoes for my mother-in-law, and the level of care he provided was truly exceptional! Marcos was incredibly patient and genuinely caring throughout the entire process. He noticed my mother-in-law was wearing a 7.5 wide and although it was a good fit, suggested an 8 wide instead to better accommodate her feet. And it was! She felt more balance and less tension and it showed on the treadmill when she was able to increase her MPH. He didn't just stop at the size, though; he performed a full walking analysis and constantly monitored her stride to ensure the fit was perfect. Even though the store was incredibly busy, Marcos never rushed us. He must have gone back and forth to the stockroom at least a dozen times to pull different options, knowing full well we were only there to buy one pair. He personally swapped her insoles into every single shoe she tried on--and we probably went through about 8 different pairs in various sizes. His expertise really shines when he talks about the technical side of things, like toe-gap and overall comfortability. On top of the technical fit, he has a great eye for aesthetics; he picked out colors that perfectly matched my mother-in-law's personal style. It's rare to find this kind of dedicated service. We will definitely be coming back to see Marcos when it's time to get shoes for my wife!

My partner needed custom orthotics, and the first place that I thought of was roadrunner sports in…read moreConcord. When the kids were running track and field, we would visit this location to get their training shoes. They always had the best selection. This evening, we arrived 10 minutes before closing time. We knew that it was cutting it close to closing time, but we called ahead to find out if it was OK and they said it was. We walked in and the store was very clean and organized. My partner got a pair of custom orthotics and they'll test them out for 90 days to see if they fit right. Customer service was exceptional tonight.

I've been to quite a few shops over the years, and City Arms East stands out as the best in the…read morearea. They consistently have a strong selection, whether you're looking for something new or digging through their consignment inventory for a solid find. What I really appreciate is the balance they strike. Great inventory across handguns, shotguns, and rifles, but also a staff that actually takes the time to help. They're knowledgeable, easy to talk to, and not pushy, which makes a big difference. You can ask questions, get real answers, and feel comfortable the whole time. It's the kind of place you keep coming back to because you know what you're going to get--good selection, fair experience, and people who know their stuff. Highly recommend if you're anywhere in the area.

Great service, I love everyone. All welcoming and no judgement-- you can check all the items you…read morewant without feeling rushed or judged. Decent selection but you'll definitely find popular ones. Value, I can't comment since I have not gone to any stores for years now. I recommend this place.

Canyon sports is an awesome gun store! The staff is very knowledgeable and they have a great…read moreselection. They have a great sense of humour too, if you're waiting in line, you will hear some banter and non-pc joking. The shop dog named Target gets a shout out in this review, she's a good girl and always brightens my day! The prices seem comparable to every other gun store and the quick service definitely beats the big box stores. I have brought 3 people in to buy their first firearm, and all have made this shop their go-to spot. I couldn't be happier with this store!

Exterior looks can be deceiving. Once inside wow this place has a lot of quality merchandise packed…read morewithin. Great selection of quality products. Great display of long guns and handguns. Staff were knowledgeable and friendly. All the negative reviews are probably related to the fact that Customers need to know proper etiquette, respect & responsibly while in gun shops.

I went here on 7/1/25 since the Lids at Sunvalley Mall was hats only. This place has a lot of…read morejerseys from various teams. There is also a sale section and I got a good deal from there. I bought an Aaron Rodgers jersey for $69.99 and a Davante Adams jersey for $29.99. Service was very good and I even had a conversation with the guy at the front desk.

My son and I have bought different things here. Good quality product.luke the stainless steel mugs,…read morelanyards, jerseys. They greeted us when we came in.

Purchased $80 cleats here for my daughter. After 20 minutes of practice her feet were killing her…read moreand she had a good size blister so she finished practice with her old cleats. I tried to return her cleats to get a bigger size or different brand. Because the cleats were used for 20 minutes no store credit or anything. They call this a soccer store? Sports basement, Road Runner sports.... All the great spots take pride in what they sell, if you are having a problem, they take care of you. Easy exchange, I'm not looking for something free. I'm just looking for something that works. They're too worried about their $80 sale which is funny because in the next 10 years I probably would be buying 20 pairs of cleats now I will never buy another thing in the store ever again. Not only are they overpriced, customer service is terrible.

We came here because my son was looking for soccer shoes. This store is right off a busy street but…read morethe parking is pretty good and right in front. This place has a lot of clothes and shoes they are very well stocked. There was also a lot of staff available to help. The prices were pretty reasonable. This is definitely a great option for anything soccer they are fully stocked.