Helpful , friendly , very very knowledgeable, great selection and the prices were ok.. a small selection of used guns the new ones are high quality and priced like I see around commiformia . The last was very very nice the young man honest and turned me on to things I have been looking for .. no one else has the. And they have 4 ... a win. And don't forget the border collie, what a cute dog reminds me of a border collie I had when I was a kid came right to me sat right next to me and you know damn well when a dog comes to you and sits next to you that's magic. I don't know what all this nonsense I see in the reviews.. come prepared and know what you need - they will help you quick and get you options to help you understand... typical gun store- lots of stuff and the small cases are pretty cheap- in case all your stuff gets lost at the lake.. In an Industrial area be careful coming out some people drive silly... I will shop here again.. read more

They've always treated me well and are very knowledgeable and welcoming. A bit thin on reloading supplies but that's not uncommon today. The folks there are terrific. read more

Bad experience customer service very rude guy not coming back anymore and too expensive! Don't bring your stuff to sale or trade they almost asking for free read more

Rude service and a junky looking store. And high prices. Would be great to support a small and locally owned business but not in this case.

Feels like a family owned shop and I will always support that over big sporting goods stores. I enjoy shopping here with a huge selection of new and used firearms as well as a large selection of accessories. Will support again. read more

Canyon sports is an awesome gun store! The staff is very knowledgeable and they have a great selection. They have a great sense of humour too, if you're waiting in line, you will hear some banter and non-pc joking. The shop dog named Target gets a shout out in this review, she's a good girl and always brightens my day! The prices seem comparable to every other gun store and the quick service definitely beats the big box stores. I have brought 3 people in to buy their first firearm, and all have made this shop their go-to spot. I couldn't be happier with this store! read more

Exterior looks can be deceiving. Once inside wow this place has a lot of quality merchandise packed within. Great selection of quality products. Great display of long guns and handguns. Staff were knowledgeable and friendly. All the negative reviews are probably related to the fact that Customers need to know proper etiquette, respect & responsibly while in gun shops. read more

If you want to be talked down to, disrespected, and have a horrible customer service experience then this is your place! The first person that helped us was condescending in the sense that he continuously used terminology that we had no idea of. I think he was trying to assert his intelligence which was clearly lacking. The next person that help us was a pleasant older gentleman who was kind, polite, and nice to hold a conversation with. I would return just for him if I had no other option. The great thing is that we did have another option and the manager could care less with the attitude she was serving. You could smell her stank from a mile away just by looking at her rude face. The second she opened her mouth we knew we would not be doing business with Canyon Sports because the face of their business, their manager is a disheveled atrocity. Being that their selection is so poor you would think they would be more welcoming to their clientele. Let's move on to the value of what they're selling. We were in the market for a specific item which they were selling for $1200ish after taxes and fees. We called around and found a different business selling the same exact item for $749 after taxes and fees. The second business was flabbergasted that Canyon Sports was price gouging their customers likely due to a lack of inventory. Highly do not recommend this business. Wish I could leave zero stars. read more

Love this shop. Excellent personal service. Blair and staff are very knowledgeable on all aspects of shooting, maintenance and any supplies you may need. read more

Attitude is very unfriendly. Won't return ever. Don't patronize them. Poor service and poor selection. read more

Great gun shop. Knowledgeable and friendly staff. There is even a nice dog that roams the store. The only issue is the boss-lady acts a little too controlling, but perhaps I caught her on an off day. read more

I live quite a distance from Canyon Sports. However, they are reputed to have a large selection of guns so I thought I would make the drive to see what they might have in stock. On my first visit, I met Zack and a young lady, both working behind the counter. The young lady was quiet and efficient. She was very helpful in filling out all the necessary forms required to purchase a handgun. Zack is a big man with a watchful eye. Nothing gets past him. As far as I am concerned this is what makes a gun shop a safe place for customers. Zak knows what he is talking about when it comes to guns. If you came looking for a warm welcome, a friendly discussion about politics, or "hold your hand" customer service then maybe you should look elsewhere. If you came to buy a gun from a place with a very good selection, in a safe environment, from professionals who know their business far better than any I know, then this is the place for you. Zac and his coworker helped me purchase the right gun for the right purpose. He offered me advice on protecting my family and staying within the confines of the law. I was always taught that God gave us one mouth and two ears meaning we should listen twice as much as we talk. I listened to what Zac and the young lady had to say and now I am the richer for it. Great experience. My only regret was I failed to ask the young lady her name. Not much of a gentleman on my part. read more

Always a great selection and the knowledge of the industry to notch. If it's gun related this is the spot - huge inventory of guns and so much other stuff as well. read more

Over the years I have made more than a few purchases here, a bit over $3000 now. But that was out of ignorance. To be fair these guys are knowledgeable, and the inventory is good. I live close by so this was an obvious choice for some purchases. The staff seem borderline hostile and aggressive. If it was not for the convenience of the location I would never come here. I could feel them looking at me with some level of distain and anger when I would ask some basic questions about ammo as if I was expected to know the answer. Thank you for supporting the firearms community and the 2nd amendment, but please train your staff on basic customer service and PR skills. read more

I have been coming here for years and observe that they have the best inventory in our area. Superb quality and variety despite super-high demand. Staff are direct, expert, and efficient. Don't be afraid to ask for advice and recommendations. read more

I just purchased a gun at Canyon sports there is a young man behind the counter. That was very nice and knowledgeable, but I was so distracted by the lady behind the courter barking at everybody and her just totally pour attitude that I'd only give this place one star. If you enjoy being talked to like a piece of garbage this is the place. I feel sorry for the staff that has to work for this lady. I definitely won't be going back and we'll take my business elsewhere.. read more

Came in to buy some ammos for the range near by. Lady who helped me was friendly enough and guys working there are very nice too.

This place is the most garbage place you'll ever go to. It looks trashy and the employees don't give a f*ck about anything. Waiting 45 min in line just to be greeted "lets go!" As if they need to dissipate the line as fast as they can. You idiots have long time customers as well as new ones! The people who gave one star are not exaggerating; these people are rude. I can tolerate certain attitudes, but when you got someone with you who's a first time buyer and you're not sure of what you want, you as an employee NEED TO DO YOUR JOB AND EDUCATE. don't be expecting people to know exactly what they already want! You guys are literally paid by the hour to make business; not to be rude and condescending. PLACE IS PRICE GOUGING the f*ck out of everything. $29 for 9mm? You high?? Glock for $750?? Holy crap! You're better off driving a little bit elsewhere! AVOID THIS PLACE. read more

Canyon Sports - this place is as trashy as it's employees. - Guns & Ammo Near Me - Martinez, California

People here are so rude. Not cool. Not helpful at all. The feeling I got talking to the guys behind the counter : Total snobs. Prejudice, assuming a 38 special would break my wrist and I've shot more platforms than he can count. Very sexist comment didn't offend me personally but was hurtful none the less. read more

Unlike some of these other reviews, I thought the customer service here was A+. No bs wasting time and they know their products. I guess if you want to be coddled this might not be the place for you, but for me personally I found them to be honest, attentive, and very knowledgeable. All of my questions were answered, respectfully (and I'm inexperienced, so asked quite a few questions), and knowledge was shared with me about guns that I was considering, plus changes in laws recently and newer guns to consider as similar alternatives. I'd done a decent amount of research beforehand, was initially planning on ordering from Bud's Guns and paying transfer fees but found Canyon Sports to be about the same cost so was happy to buy from them and support local instead. read more

Very, very knowledgeable staff. Did you know they a phasing out 40 caliber pistols??? No other gun & ammo store knew this. Very well stocked place, and unlike their competitors...they were the ONLY ones that had ever everything I wanted. Next time I will call them first. read more

Great group of people. Very informative and they don't beat around the bush. Made the process of buying a gun quick, easy, and seamless.

Just picked up my Springfield M1A, National Match, absolutely love it! It's beautiful! Zack thank you very much sir! I now own one of the best rifles ever built! Always wanted this for my collection and Zack made it happen! Hit Canyon Sports for the selection in the county you can't go wrong! Awesome shop! Reach out to Ron and staff! read more

Don't bother. I called ahead/ looking for a specific Kimber 1911. They had it.. Went in the following day to go start paperwork on it if it was still in stock. Big dude/beard seemed busy with other people so I waited for an opening. then asked if everything in the case was "display only" or all for sale. and he said "that's a stupid question, why would a store not f*ckin sell what they have in front of you" and i looked up at him, and said "excuse me? Guns, fishing and other stuff is like that." "well why the fuck did you go there? should only be shopping here" and I said "well they were closer to where I was, when i was looking" and shook my head. then he backtracked and goes "only stuff that's display only is law enforcement unless you show me a badge. What are you looking for?" i said "i was looking to buy the kimber pro carry, but no thanks" and left. Nice attitude. read more

This industry is a fellowship that this business does not care about. I've known the owner of this store since before they had a store and I've known the manager for 17 years. Myself and my family as well as friends and coworkers have spent massive money in the store. The loyalty they show me is a 200% mark up over what their sticker that they scratched out shows... After complaining they give me the deal of a lifetime which is still 60% over the sticker. The sticker on the box has their mark up and profit built into it which equates to roughly 80% mark up at best probably 90 over cost... And identical item on their shelf that they have on sale for $1100 I bought from another local store for 549... this other local store has 1/10 of their buying power and made money at 549... Enjoy your millions gentlemen I'm not gonna help you get there! Update: since apparently this establishment feels the need to mention this review two other friends upon entering the store I feel I should get a little more accurate. The above story was not actually me in the store it was my father in the store with me on the phone. The reason that it was that way is because I had already told my father I would never shop at the store again because of the way I saw them treating people that we're not experienced gun people. Not to mention when I was in the store is when I noticed the $1100 glocks. When I asked about the price Zack simply replied with I am the only one that has them I can charge what I want. That comment is definitely entertaining because I just bought one a week prior at another local shop for the above mentioned $549. when I was in the shop I did buy a biometric pistol safe made a couple of comments that Zack completely blew off and then I left the store. since this is happened not only have I heard from a few people that Zack has mentioned this with you to people that he knows know me. on top of that my father was looking for some powder and called Canyon sports and I am told that Zack said I recognize this voice for you it's $100 a pound. My father continued making phone calls found a shop in Antioch and bought all the powder he needed at an extremely reasonable price. I wish the owner of the store Ron Kennedy would look at all of the reviews from longtime customers that are very similar to this one and start reaching out to them figure out how to bring them back. He thinks Zack has made him a ton of money but in my opinion what Zack has done is allowed Ron to basically retire while he has sent countless customers elsewhere myself included. A quote from my go to gun shop: the day I have to start price gouging my customers is the day I close my doors... That is a real business owner, that is somebody that I want to spend my money with. Best wishes gentleman, I hope you wake up some day. read more

Well the poor reviews make sense. The staff is incredibly condescending. If the staff reads this: whether you like it or not, you work in retail, which means customer service is important. There's plenty of other options in the East Bay. I know I chose another after speaking with the staff. read more

I have been a customer of Canyon Sports since 1998. My Uncle John worked for Ron Kennedy at Canyon for 10+ years and was a fixture in the store. Today after traveling an hour to get to Canyon, I went to the store to show my co-worker what was once the best gun store in the Bay Area, I was completely disrespected by the heavy set bearded guy behind the counter. After being herded like sheep in a line we were berated by the counter worker for simply talking amongst ourselves in line. There's no longer the family/friendly atmosphere that once was in this store. I simply remarked to my co worker that times had changed and was asked to leave the store, and was told by the counter worker he would call the police if I didn't move faster. I have never been so disrespected in my life. My uncle is rolling over in his grave. Ron, if you see this. You've not only lost my business but the business of my co-worker and my family who has shopped at Canyon for decades. We are all law enforcement, fire fighters and first responders. You may want to reconsider heavy set bearded gentleman's employment. We are a very respectful group of people who don't deserve to be treated the way heavy set bearded guy treated us. To anyone reading this, take your business elsewhere to places deserving of it. UPDATE: My Co-worker and I left and went to Birds Landing Hunting Preserve where we both spent over $1000 purchasing firearms and ammo. read more

Canyon Sports professional, and courteous staff made me feel very comfortable in selecting my first firearm. Very supportive for a geriatric novice. Thanks guys read more

The owner was rude saying he's not going to apologize for using the F word I wanted to remind him that the words you choose is a sign of your intelligence and the Lady behind the counter was just as rude. Her dogs were running around the store, and she got all mad because I was playing with her dogs saying don't F with my dogs hey here's an idea leave the little suckers at home. I will never go back in the store again. There are plenty of gun stores in the area with a lot of helpful and nice people behind the counter. read more

I rarely write reviews but in this case I had to. These guys are complete assholes. The only one who is nice and helpful is an older gentleman. The rest are like caricatures of Duck Hunt assholes who would rather you don't come into their store and interrupt their banter. I would rather (and will) drive 45 minutes to the next closest gun shop than give them another dollar. I will never shop here again. To everyone working there (except the older gentleman), you're idiots. read more

So I went in here today bought so ammo they have almost anything pricey yes but you can get there it's an expensive hobby any way I read some of the reviews it mentioned a rude bearded guy people those reviews are full of shit the bearded guy is who you want get if you are lucky he is a cool guy lots of patience I would definitely go back there great place ask for the bearded guy ha ha read more

Canyon Sports - The old west - Guns & Ammo Near Me - Martinez, California

Canyon Sports has a knowledgeable, no nonsense staff and I would not want it any other way.! I think the negative reviews are from those who don't get the staff's tough love/ humor or the critics don't recognize they are running an efficient business. Do some research before heading in, stand in a straight line, pay attention to what they say and make sure they keep Metallica playing in the shop. I Cannot wait to purchase my next firearm from Canyon Sports. read more

This FFL is not proccessing private party transfers (PPT's) in violation of California law: Penal Code section 26825: A licensee shall agree to and shall act properly and promptly in processing firearms transactions pursuant to Chapter 5 (commencing with Section 28050). Avoid them. They will be very rude if you point out they are in violation of the law. They should be reported to the ATF. read more

I don't get the negative reviews, my experience has been nothing but great! I took up trap shooting and had never owned a gun. The staff made me feel comfortable and was very helpful in providing direction and guidance through the purchasing process. I've returned a couple of times and have again been treated with respect and a huge amount of knowledge, not to mention a large inventory of everything I could possibly need. I've visited other stores in the area (small to superstores) and much rather do business with the folks at Canyon sports. Last, many people have said the staff is rude, in my opinion far from it...they're no nonsense and I appreciate that. Remember the saying - ask a stupid question, get a stupid answer... read more

Really nice guys here. I called ahead of time and then went in a couple hours later, but unfortunately I cut it a little too close to closing and they had already put away their Kimber selection, including the 1911 Raptor I had called about. They were still really nice when I walked in and showed me a couple of items and I said I'd be back the next day, with the full intention of returning, but then I was able to find the same item elsewhere and save a little bit of money, so I didn't end up making it back in, but I'll def come back another time to check out their great selection! read more

Only 1 worker there will talk to you respectively everyone else has a condescending attitude. Shitty way to treat customers and honestly shitty way to treat people in general. Just my experience when coming back after a long while attempting to pickup a firearm. I forget the worker's names but the really fat worker basically. He has a shitty attitude watch out for him. The lady can be rude and the other dude was really helpful. read more

Like many of my Gun Control anti-NRA friends, I decided to buy home defense weapons. Defunding police, already noticeable slower response times, increasing general atmosphere of lawlessness, and on top of that, as a Chinese American, the increase of anti-Chinese sentiment of assaults as well as racist swearing. In the Bay Area too- my brother was called the "C" word twice. Well, the times they are a-changing AGAIN! Gun stores were rapidly selling out of popular guns, but when I called Canyon, they had a limited supply of what I wanted, a 9mm and a pump action shotgun. The woman was gruff but direct and answered all my many questions. They also gave the Firearms Safety Check which I had to pass first in order to buy that same day. I was advised to arrive around 8:30 am and so got in first. I assume it was the same gruff woman (sorry, I didn't catch your name!) I talked to, but actually she was just no-nonsense efficient, which I was when running a busy business. Also, they can only let one or two customers at a time and so please don't educate yourself there. Do your research on-line, figure out your budget, the popular brands, and what you want. Save yourself time and keep the line outside moving. And them in business. So, I after passed the test, which she administered, she expeditiously filled out my registration forms, issued me my 5-year license to buy guns, and help me select my 9mm. Zack helped me select my shotgun, answering all my questions. The woman then completed sales slips, background check forms, etc., and then told me to come back 10 days later once Cal Dept of Justice cleared to own a legal weapon. As we waited for receipts to print out, we finally had a relaxed chat. Yeah, she's a nice lady. The different forms do ask you three times if you were born in the USA, so please do not take that personal. Finally, there is a TRUMP FOR PREZ sign over the cash register. But these people are business like and respectful to everyone. Besides 2 white customers, I saw an African-American buying ammunition. No difference in attitude. I ended up with two European brands, both which rate highly in my research with US Gun enthusiasts on-line and YouTube. Can't wait to test them at a range. read more

Is it a requirement for guys who end up working at a gun store who have to act like they're tough sh*t? I get it, very serious around guns, guy with the belly + beard made it easy to walk out of the store. I dont need a person to be soft, but theirs a difference in professionalism and just being a know-it-all dick. Sad to see places like this do so poorly one on one. I will be taking my business to Triple A in Vallejo. read more

I was curious about this place because there were so many grumpy, negative reviews. I actually went there to buy ammunition and to be honest, it was a very pleasant experience. The staff are personable and very professional - in other words, they know their shit. To be clear, I'm not your normal, gun-wielding, second amendment freak. I'm as liberal as it gets. But this isn't a nail salon. If you want "warm and fuzzy," go get a milkshake or your hair done. canyon's is a gun store and it's also a place where they have to put up with a plethora of stupid questions. I don't go there to shoot the breeze, so I was extremely happy with the way my purchase went and all of my stupid questions were answered. They are social distancing and wearing masks during COVID so kudos to them for that too. It will be my go to store following this visit. read more

My experience with this shop was interesting to say the least: 1. I purchased an "off-roster" item and it was double the price compared to other places. 2. The head salesman or "manager" was a total jerk full of attitude, pressed a product to my chest, and just seemed like he didn't like customers being in the shop before closing. 3. Did I mention double the price!!! 4. Only thing I would ever consider buying is ammo because it requires less attention from the staff to drop attitude. 5. Think twice before spending ANY money here!!! read more