Gun store during the pandemic in a California urban center. With that said, I saw a posting for an item I've been seeking for a while, so decided to bite the bullet and set my sights to visit them. No more of that I promise.
I read all the reviews, and the website regarding bringing paperwork and such, so I came ready with everything.
I showed up, second in line at the door, told the guy at the door what I was here for, showed my paperwork, and I was in the shop in no time.
Looks were deceiving, from outside it looked like nothing was going on, but inside all the reps were servicing customers, and given it isn't the biggest place and pandemic, they were doing their best to space everyone out while servicing. Gave me a little time to peruse their stock and was stunned how much they actually had in stock. If you're looking for a popular polymer (Glock, Sig, HK, Beretta, Springfield, etc etc), check this place out, really great in stock selection, and pricing was reasonable given current conditions, and they have a ton of used inventory as well, with many popular models represented.
Then it was my turn, I knew what I wanted but the rep was accommodating letting me cross shop and fiddle with some other models and briefly talked about them. I didn't want to take up too much of their time, so I made my selection and we began the process. I appreciated them letting me do some cross shopping because it's a challenging opportunity locally to be able to see popular items in person.
Everything was very smooth, efficient, and most importantly well explained, to the point it was like a script. We began the paperwork, they explained the procedure, 10-12 day wait for the item, and explained that they will call me to schedule a return visit to pick it up, they will call once it is ready for pick up so do not call/visit them on the 10th day right at opening.
And called they did, scheduled the appointment, and I returned. Finished the paperwork, did the safety demonstration, and I had the guy walk me through the operating the item like field stripping, etc, I always appreciate extra instruction. He really took his time to make sure I understood everything, asked if I had questions, and made sure I was comfortable with the purchase. I also observed that there was a first time buyer at the other counter, and the rep went out of his way to really explain everything needed for ownership, what to do at the range, operating the item, and really took his time etc etc.
I also observed some window shoppers as well that all got serviced, questions answered, items shown, etc.
I was able to pick up two boxes of ammo at a very reasonable price, but they don't sell ammo separately at this time.
Bought some other knick knacks to help support them, and out the door. I'd say each visit was about 45 minutes from when I got out of my car to when I got back in, probably could've been faster if I was more matter of fact.
All in all, very well organized, efficient, and safe experience. What was surprising was how personable everything was. I was fortunate that there was no lines when I visited, so a good tip is that there isn't much waiting room inside, maybe enough for 1-2 people to wait for a rep, so if you drive by and don't see a line, you'll probably get in immediately. They don't do appointments unless you're picking something up, no check in system, etc etc, so if you drive by and see little to no line, you'll get in quick. read more