This place fucking rocks. Every time o go in there, I leave pumped up and ready to catch jaws…read more There is always laughing jokes and of course, fishing story's.

Great small shop with good advice and a good selection of saltwater gear! The owner is often there…read moreand the young folks are friendly and professional!

This store does not appear to care about their customers…read more The store left me two voicemails saying I had until close of business on August 21 to pick up a roughly $1,000 firearm. I relied on that and went well out of my way to get there well before closing, only to learn that they had canceled the transaction earlier that morning. Mistakes happen. But what really bothered me was the response. First they blamed me - they said I was late and this was just their policy, despite *two* voicemails from their team member (Michael) telling me otherwise. The manager (Kevin) then told me that *I'd* need to pay for another background check and initially refused to cover it due to their mistake. I later emailed the store manager, Bill Curtis, to explain what happened and give them an opportunity to address it. He did not respond. I don't live anywhere near the store. I relied on their representations and wasted a good part of my day. I'd think twice about trusting them and doing business with them in the future.

I wanted to share my appreciation for the excellent service I received from Michael, the Sales…read moreManager and his whole team at the Fairfield Sportsman's Warehouse. It is rare to find a manager so willing to dive into the technical details with customers. Michael is incredibly knowledgeable, patient, and clearly takes pride in ensuring you walk away with the right gear for your specific needs. He didn't just point me toward a product; he took the time to discuss the nuances of the equipment, which I genuinely appreciated. The entire atmosphere of the store reflects his leadership organized, professional, and welcoming. If you're looking for someone who actually understands the sport and treats your questions with respect, go see Michael. I'll definitely be returning to this location for my future guns.

Very cool and straightforward place. I came in wanting to purchase a firearm and was helped right…read moreaway. The staff was exceptionally knowledgeable, friendly, and helpful, offering clear advice and answering all my questions about the items I was considering. Their expertise made the entire experience easy and comfortable. Paul was especially helpful and patient. He assisted me with my pickup and carefully explained the basics of both items I was picking up. He took the time to make sure I understood everything and never made me feel rushed while I looked at other things that interested me. I truly appreciated his professionalism and willingness to help. I would gladly do business with Paul again and highly recommend this place to anyone looking for knowledgeable, patient, and friendly service.

im giving a 3 star because the person that helped was very rude. I dont know his name hes a big guy…read morewith glasses, a beard and has tattoos but he made me feel extremely uncomfortable. It was my first time buying a gun and I told him that and the way he was talking to me it made it seem like he was trying to make me feel stupid. He needs to learn how to talk to people. But I bought the gun anyway because they were the only ones in my area who had it. Now the pick up process was great. I was helped by I believe his name was PK. Asian dude with glasses and a black hat. He was extremely nice and showed me all the safety tips and how to properly handle the gun. Im most likely never gonna shop here again because of that rude guy who first helped me. Now that I have the gun I want I will take my business for ammo and parts somewhere else. I really hope the managers read this review and tell that guy he needs to work on his people skills. The guy is a complete jerk.

Stopped in here checking out some shoes. I asked "Evangeline" for assistance. Although she was busy…read moreat that time doing other things, she took the time to answer my question with a friendly attitude. That is customer service going above, and beyond to be helpful. Great job Evangeline! Regards, William K.

Stopped by with my husband to try a particular pair of shoes that he needs and just have due to a…read moredisability. Even called ahead of time and asked rep to hold in front as we were driving from Sacramento. The entire time my husband was walking/trying the shoes on we had a bunch of what appeared to be loss prevention folks near us and following us all the way to the paying line. Didn't they feel dumb that we were NEVER going to steal anything and were in fact paying for the shoes. Truly unacceptable, unnecessary, and even felt racist. No further comment.

Did my CCW training there I still train there. the instructors know what their doing and see what…read moreyou need to improve on and get you there. It's a safe environment with people that know what they're doing.

Great employees, very courteous, helpful and several available. Wonderful store to serve your needs.read more

Just wanted to give Rod props for his help today with my driver! Thank you Dicks in Fairfield, CA.read more

Old man, young Dan is the Man!!! So helpful, so kind! Great value comes with membership rewards…read more Compared to the Pleasant Hill site, they're a bigger store with more inventory, but Fairfield Dick's honor Military discount daily, Pleasant Hill does not. As proud US Army Veteran this blesses my heart very much. I love our Country and Fairfield Dick's store!

Helpful , friendly , very very knowledgeable, great selection and the prices were ok.. a small…read moreselection of used guns the new ones are high quality and priced like I see around commiformia . The last was very very nice the young man honest and turned me on to things I have been looking for .. no one else has the. And they have 4 ... a win. And don't forget the border collie, what a cute dog reminds me of a border collie I had when I was a kid came right to me sat right next to me and you know damn well when a dog comes to you and sits next to you that's magic. I don't know what all this nonsense I see in the reviews.. come prepared and know what you need - they will help you quick and get you options to help you understand... typical gun store- lots of stuff and the small cases are pretty cheap- in case all your stuff gets lost at the lake.. In an Industrial area be careful coming out some people drive silly... I will shop here again..

They've always treated me well and are very knowledgeable and welcoming. A bit thin on reloading…read moresupplies but that's not uncommon today. The folks there are terrific.

Came in today to buy an AR and a pistol and was not disappointed! They had exactly what I wanted…read moreand the customer service was amazing! Andy and Christopher helped me take my FSC test and to get the guns I wanted! And for the price everything went perfectly! I will definitely be buying from them again they were friendly and knowledgeable as well! Didn't give any of that dismissiveness I've gotten from bass pro or Antioch armory! Very helpful and friendly employees there! Thank you Andy and Christopher!

Came here to buy an optic only. As the display cabinet is very long, I didn't notice the sign in…read moreiPad. Another patron was kind and told me about it. The staff is incredibly slowwwwww, while I understand providing a good customer experience, they don't know how to manage their queue of customers. Instead of understanding that they have a line that isn't moving and growing, they delay helping others by talking to their current customer more. I wanted to support a local business but should have just order the optic off Amazon for the same price and saved myself time and frustration. So far I've been here 45 minutes and nobody has called a single name. I was hopeful this place would be better than sportsman's but I was wrong. It's somehow worse. My name was finally called, from being called to walking out took sub 5 minutes. Again poor queue management.

Walked in today for the first time and wanted general information on surf rods. I was greeted right…read moreaway and assisted throughly and patiently. I had many questions for Eric and not once did I feel rushed and he also did not try to oversell me on anything. Needless to say, I ended up walking out with a new rod and reel. I would highly recommend stopping in to Fisherman's Warehouse for all things fishing related!

I rarely leave negative reviews, but this experience was disappointing enough that I won't be…read morereturning. We originally came to Fisherman's Warehouse because of Dave. He is incredibly knowledgeable about tuna fishing, does an outstanding job lining reels, and has always treated us with professionalism and respect. He's the reason we've continued to shop there.Unfortunately, our experience with Eric, the manager, has been the complete opposite. My husband stopped in while he was tired and quiet, yet Eric later commented that he came in "crazy," even though my husband hadn't said a word to anyone. That was both unnecessary and disrespectful. This also wasn't our first negative interaction with Eric. On a previous visit while Dave was lining our reels, Eric repeatedly interrupted to tell Dave to make sure we knew we had to pay for the special line marking. We never questioned the charge and had absolutely no problem paying for it. We appreciate Dave's expertise and know quality work deserves to be paid for. When my husband simply said, "It's okay, Dave takes care of me," referring to the excellent service Dave provides, Eric immediately responded, "We all take care of you." The interaction came across as defensive and left us feeling unwelcome. It's unfortunate because Dave is one of the best resources for tuna fishing and reel setup, but management makes the overall experience unpleasant. We'll be taking our business elsewhere, and that's a shame because we genuinely enjoyed working with Dave.

I drove, 20 minutes, arriving at noon on a Wednesday. The sign clearly states open 7 days a week,…read morefrom 9-6. It was closed and remained that way for 15 minutes. No "Out to Lunch", "Be Right Back" or any helpful information. Poor customer service and waste of my time. This is why people use Amazon Prime, for better prices, better selection, and fast service, with great return policies, and no attitude of the red baseball cap wearing kind!

It's temporarily closed now so no fishing stores in Sonoma county , guess we have to to expensive…read moreDicks sporting goods or locked up Walmart to get Ang fishing related gear