Came here about 45 minutes before closing to grab a beanie. Was greeted upon entering the store and…read moreasked where I could find the Carhartt beanies. The associate was very helpful in pointing me in the right direction. However even though it said multiple colors at low stock in store, I only found two beanies. Granted the associate warned me it was low stock but I didn't expect it to be this bad. Found a St. Patrick's day themed beanie and went with it. The place will do in a pinch but don't expect much.

Well, I tried again... Went shopping with my wife and she…read moreliked one of the NB running shoes. Guess what was brought out from the stock room: men's size. TBF I kinda expected something like that.

Review #1,035 Posted on 4.21.26…read more I came to grab a quick item on a whim as I was in the same parking lot on Tuesday the 21st. My wife had been asking me for a Fri fit visor as we couldn't find her other one. I must say I was given exceptional customer service from Hali. When I asked her where something was, she pointed me in that direction, but when I showed her the item on the web, she looked it up and noticed it was in the back, then went and grabbed it for me. She for sure helped me out and made my experience a good one. This Dick's is in same parking lot as Target right off 580 freeway in Dublin off Fallon Road.

There was no customer service at all…read more I used the kiosk to request a shoe try-on, but after waiting more than 15 minutes, nothing happened and there was no update at all. I eventually had to ask an employee directly to scan it again and bring the shoes out. Honestly, if the kiosk system does not work properly, I do not understand why it is there in the first place. It only made the experience more frustrating and time-consuming for customers. Please either improve the system or remove it altogether.

Normally pretty clean in the store and there is always a 20% coupon somewhere so look online or on…read moretheir website or ad for a discount. They're not the cheapest price but they're local if you ever need anything asap.

this visit was all about getting the proper gear for my mother's mild arthritis. she already goes…read moreto to PT, but the suggestion was to get your own equipment and do mild exercises everyday we ended up copping 5LB weights, pull up ropes and t shirts for jogging; also, a back scratcher. service is nice as they greet you, and the shop ranges from weights, to fishing to sports wear

Shout out to Victor in Golf. 5+ stars and more. Got my golf irons a new set of grips, installed…read morewithin 20 minutes. Kudos and Attaboy Victor.

Don't shop ever !!! Bought a bike for Christmas and tried to…read moreexchange it after seeing it was too small for my son. They tell me that they have a 24hour return policy on bikes and can't do anything . Now we are stuck with a bike that cost 140 dollars that my son can't use . Do not support this compan

Just got my husband clubs re gripped, Josh was great! Super friendly, very knowledgeable and so…read morehelpful

Had an awesome experience at Dick's Sporting Goods! So appreciative to the entire team and the bike…read moredepartment who helped my wife and I and our best friend. Josh, the golf lead/bike installer and Liz really personalized our experience. Especially Josh! We came in super hopeful to get three bikes same day, not only did Josh go above and beyond to make it happen. He made sure every bike was safe enough to standard even going the extra mile and building a bike from the box due to one not being up to standard. They were very professional, and Josh was genuinely excited to help us get on the road. It's positive energy and dedication made the experience enjoyable from start to finish! Thanks to his efforts. We are now looking forward to countless biking adventures. Huge shout out the to him for the exceptional service.

Came by to do a return for an online order. I ordered some stainless steel water bottles on their…read morewebsite. They were wrapped in regular paper, no bubble wrap or anything. One was dented at the bottom. Customer service was fine and the return was processed. Just wish there was more care in packaging the products. I would've just shopped in the store instead of doing an online order if they had the products I wanted available in the store.

Dick's Sporting Goods is a big box store for your sports needs!…read more They offer clothing for everyone! Many sports gear, backpacks, water bottles, exercise equipment, shoes, fan shops, and many accessories. I recently came in for new rain gear! They have men's and women's rain gear. They even have rain hats! It's a pretty big store. Large selections of everything. Staff were friendly. Like everywhere, things are getting pricier. Look for the sales! If you're an avid sports fan or have kids is sports, they offer credit cards that earns rewards.

Walking into Dick's Sporting Goods to buy softball equipment for my daughter was honestly…read morestressful. I know nothing about softball, and trying to figure out cleats, bats, gloves, and sizes felt overwhelming fast. Last week I rushed in at the last minute trying to find cleats and thought I was going to lose my mind. Marlena helped us and she was wonderful. She stepped right in, helped us find the right cleats quickly, and immediately took the pressure off the situation. We came back this week because we still needed a bat and a few other things. Cat helped us this time and she was incredible. She took the time to measure my daughter and explain what size bat would actually work for her. That meant a lot because I truly had no idea what I was doing. What stood out most was how encouraging she was with my daughter. She didn't just help us buy equipment, she made my daughter feel excited and confident about playing. As a mom, that kind of encouragement means everything. The store was clean, organized, great value and the softball section had a lot of options which made it fun for my daughter to explore while we figured things out. Huge thank you to Marlena and Cat for helping a very stressed mom navigate the world of softball gear.

If you're considering purchasing a Yeti product from Dicks Sporting Goods, don't. Purchase…read moredirectly from Yeti or don't at all. I purchase a cooler from this location and 8 days later the lid started warping causing the seal to not work and thus, melting the ice within two hours. Manager told me they could not exchange or return and to speak to Yeti. Spoke to Yeti and they told me to speak to a manager at the store I purchased it from. You're spending a good amount of money on a cooler only for it to not work and no one be able to help you. What a joke after spending thousands of dollars a year or clothing, shoes, and sports equipment. Manager didn't even bother to look up the purchase of the cooler or history of what I have bought. Thank you for the amazing customer service.

I needed an updated fishing license…read more I walked in, immediately saw a staff member walking. I asked where to go. He graciously informed me to go to any cashier. I went to a cashier, he politely pointed to another area, where I met a store lead. The lead employee took all my information and it was done. Quick and easy. I'll got there next time I need fishing assessories.

So I was searching for some sneakers, and had spotted a solid deal online, in stock, at this store…read more Seemed simple enough. The store was huge, full of merch and pretty much devoid of people. I headed towards the shoe department and spotted the pair I had seen online, although here they were not on sale. I figured I would ask an employee but there was only one working in the vicinity. There was a kiosk that I attempted to use but it did not even show the shoes in stock. I did not have all day to wait but I hung around for a bit longer by the entrance to the shoe stock room and an another employee finally appeared, said 'excuse me' and walked right by me without asking if I needed help. This is probably obvious to others, but if you want to get good service it's best to go to a smaller business! Or even just another large sporting goods store, of which we have several in the Bay. Dicks though, they live up to their name.

Huge store! Lots of athletic wear! No fishing gear at this location though…read more Employees didn't really offer help but it's fine. Lots of Nike and Under Armor with a smattering of team jerseys.

A very clean and well-stocked store from sports apparel, sports equipment, and so much more! My…read moresister is really into badminton right now, so we had a reason to explore the venue. The only issue was that there weren't enough or not enough staff to be seen on the floor to help us out. We managed to find badminton rackets after wandering for about 5 minutes, and they had a great deal for $25 for 4 racquets and 2 birdies. Good experience!

I want to commend the employees at Dick's Sporting Goods for excellent service, greeted me and I…read morefelt welcome. (I didn't catch the name of the older guy at the women's shoe department )He took the time to answer all my questions, offered helpful recommendations, and made the entire shopping process easy. His professionalism and kindness really stood out! I would like to Thank Justin for helping me and Quin Aswell!

Posting this as a cautionary tale for anyone buying shoes at Dick's Sporting Goods - Sunnyvale…read more This would have been a one star rating if not for Xavier in Footwear. Excellent service and attitude. I bought a pair of On Cloud shoes and within 5 days realized they were too big. The issue only showed up in real-world use: when walking downhill my foot slid forward into the toe box. That's not something you reliably catch by taking a few steps indoors. I went back to do a simple exchange (not a refund). The shoes were clean and in excellent condition. The only visible difference was very slight yellowing on the outsole contact pads -- noticeable under their bright store lighting but not dirty, or damaged. At first I was told the exchange would be fine. After further inspection, they reversed course and said the shoes were not "resaleable" due to wear. I spoke with multiple people (each initially identifying themselves as "the manager" before clarifying their role), and after a lot of back and forth the best options offered were: * 15% off a replacement pair, or * $60 store credit as a "no receipt return" value (they said this reflects the lowest recent selling price and excludes clearance). I ultimately took the $60 credit because my time is worth something and I needed the correct size. But the key takeaway is this: If you buy shoes here, assume you cannot test them outdoors -- even briefly -- without risking being denied an exchange. The 90-day return policy sounds generous, but in practice footwear appears to need to look completely unworn to qualify. I'm sharing this so others don't make the same assumption I did.