I went to Dick's Sporting Goods to find a pad to place under my spinning bike. Found this great puzzle piece, perfect size, easy to put together mat. A little spendy but what I wanted. I did find it later and half the price at Costco. Huge selection of various exercise and sports related activities: clothing, shoes, sports equipment, exercise equipment, camping gear, and more. read more

DICK'S Sporting Goods - Thank you Charke's , good deals, great customer service - Outdoor Gear Near Me - Sacramento, California

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Walked into the store to make a return on a purchase I made online. Was immediately being shouted at by a black lady with colorful hair and glasses telling me they don't do returns or refunds on the cards. Very poor customer service in my opinion. Also nowhere online was I told that this wouldn't be possible. I was even encouraged to return in store if I was unsatisfied with my purchase. read more

DICK'S Sporting Goods - FYI - Outdoor Gear Near Me - Sacramento, California

Came by to do a return for an online order. I ordered some stainless steel water bottles on their website. They were wrapped in regular paper, no bubble wrap or anything. One was dented at the bottom. Customer service was fine and the return was processed. Just wish there was more care in packaging the products. I would've just shopped in the store instead of doing an online order if they had the products I wanted available in the store. read more

Giant store with so many items and different selections. Plenty of parking in the front especially at Delta Shores. They have everything from sports, camping, swimming, and etc. It is a big store so it can be pretty over whelming. They have some affordable options and some on clearance surprisingly. The better quality items are more expensive but super nice. I was looking at the foldable chairs and water bottles for an upcoming trip. They have some people working in front and all around the store but no really greeted me. I was looking at their owalas but they didn't have more of the sway models. Hopefully they restock. read more

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I'm normally not the type of person to go out of my way to leave a negative review, but today's experience honestly earned one. This was my first time ever shopping at Dick's Sporting Goods, and after today, it will more than likely be my last. I went in looking for jiu-jitsu gear for my children. They didn't have the gi's we needed, but I did find two youth mouthguards, one for my 8 yr old son and one for my 6 yr old daughter. I also purchased mouthguard cases and expensive tumbler style water bottles, so this was not a situation where I bought one small item and immediately tried to return everything. Chelsy handled my original purchase, and I had no issue with her. We left the store and went to eat nearby. Once we opened my son's mouthguard, I immediately noticed the inside appeared torn/damaged, almost as if something during manufacturing had ripped into the material. He never even tried it on. The defect was inside the mouthguard and completely impossible to see while it was still sealed. Apparently I was supposed to develop X-ray vision at the register. Since we were still in the same shopping center, I planned to return it after we ate. Before going back, my daughter asked to try hers on so we could make sure it fit and avoid another trip. The packaging indicated it was for young children, yet she immediately said it was way too small and hurt her. So back to the store we went. Cynthia handled the return, and unfortunately, that is where the experience went downhill. I explained everything honestly, including that my daughter had tried hers on. Cynthia told me they could not accept the mouthguards because opened or used mouthguards fall under a sanitary/nonreturnable policy. Here's another problem: none of that was disclosed when I purchased them. No one explained at checkout that mouthguards fell under a special return restriction or that opening them could make them nonreturnable. Yes, the policy appears on the receipt, but by then the sale has already happened. A customer buying a sealed product based on the sizing information has no reason to expect that opening it to inspect or fit it could eliminate any ability to return it. And this is where common sense apparently left the building. I completely understand a hygiene policy for used mouthguards. What I do not understand is how that policy can reasonably apply to a defective product when the defect literally cannot be discovered until the package is opened. My son's mouthguard was never used. It was opened, the defect was discovered, and we returned almost immediately. As for my daughter's, customers have to rely on the sizing information on the packaging because, obviously, you cannot test-fit a sealed mouthguard in the store. If a product represented as appropriate for young children is too small and painful for a 6 yr old, the only way to discover that is to open it. There is no magical third option. I politely asked for the issue to be escalated. At no point was I yelling, disrespectful, demanding, or trying to take advantage of a policy. I had just purchased the items and came right back because one appeared defective and the other did not fit as expected. What made the interaction worse was Cynthia's attitude. She made it feel as though I was asking for some huge exception when I was simply asking them to correct two legitimate issues with products I had just purchased. Eventually, she told me, "I'll do the return this time, but not next time." That comment was unnecessary, condescending, and ridiculous given the circumstances. Processing the return was not some gracious favor being bestowed upon me. One product was visibly defective straight out of the package. I was rightfully asking the store to correct a problem with merchandise they had just sold me. And the "not next time" warning was especially redundant considering this was my first time shopping there. I responded that it was perfectly fine because there probably wouldn't be a next time. And there won't be. I kept the mouthguard cases and expensive tumblers. I wasn't trying to return an entire shopping trip or take advantage of a loophole. I was returning two specific products with legitimate issues almost immediately after buying them. What could have been a normal two minute customer service interaction became unnecessarily unpleasant because of poor judgment and an attitude that made it seem as though I was inconveniencing the store by asking them to stand behind the products they sell. Yes, the return was ultimately processed. That does not erase the customer service experience that came with it. A simple, "I'm sorry about that, I can see the defect, let me take care of this for you," would have completely changed the interaction. Instead, I left feeling talked down to over a perfectly reasonable same day return. For my first experience at Dick's Sporting Goods, it definitely made an impression, just not one that will bring me back. read more

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My wife suggested coming here Black Friday. Best suggestion ever. We wanted to purchase a new Nishiki bike on sale. They seem to have a pretty good selection. Employee there was available to assist us right away. His service & knowledge was outstanding. I highly recommend to purchase a bike here bc they check out everything: seat, brakes, tires, calipers & so on. In fact the first bike's seat was jammed up literally so the service person said no that one isn't available bc of the jammed seat. He found another one that fit our specifications & checked it out thoroughly for us. What service! By the way all of their bikes are locked up. Be aware of this as it does take a bit of your time there but it's truly worth it! So go Christmas shopping! Lol The bicycle was a good sale as we got 150 dollars off the original price. So yes my wife's suggestion was really a good idea. We have bought from Target & Walmart & never have they checked out the bikes for us like the Dick's employee did. So keep that in mind when you shop here! We have shopped here for different items from Hoka shoes, clothing, fishing items & Stanleys in the past so make sure you give them your phone number to collect rewards bc these can add up & make your shopping here worth it bottom line! Yup just do it! Heehee... read more

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Dick's Sporting Goods is a big box store for your sports needs! They offer clothing for everyone! Many sports gear, backpacks, water bottles, exercise equipment, shoes, fan shops, and many accessories. I recently came in for new rain gear! They have men's and women's rain gear. They even have rain hats! It's a pretty big store. Large selections of everything. Staff were friendly. Like everywhere, things are getting pricier. Look for the sales! If you're an avid sports fan or have kids is sports, they offer credit cards that earns rewards. read more

Big warehouse of all sports and recreational equipment. Top dollar. Top brands. Poor customer service. My Dad needed ankle weights for some home exercises that his physical therapist recommended. Dad suggested going to Dick's. I have been here one other time with my sister who was looking for a Yeti cooler so this marks the second visit. We asked the front check out clerk where ankle weights were and she said "back there on the right" and waved her hand in a general direction. We shrugged and moved on, asking another clerk halfway toward the back where the weights were. He also pointed to the back wall so we moved on. The back wall area was virtually impassable with huge workout equipment displays and unboxed goods blocking the aisles. Two guys working there were shooting the breeze and didn't offer to help us, so my Dad and I lifted and moved a five foot sign to get to the back wall. We found three boxes of Nike ankle weights but nothing was priced. So dad picked one out and we made our way back to the checkout. We asked the clerk how much they were because nothing was priced, she tartly replied, "the price is right here." Pointing to a tiny UPC symbol. I said I couldn't see such tiny print and then she said the weights were $40. I yelled out "You're kidding me!" and told my Dad I would do a price check on Amazon. I pulled out my phone, forgetting that Delta Shores is a cellphone dead zone. Thirty seconds later, while I'm on my phone, the clerk tells us to leave as we are taking up too much room and she needs us to move so she can help other customers. Other customers who are not there. We left, never to return, and we went to Big 5, were greeted promptly and directed the workout section and got a pair of weights for $22. Dick's Sporting Goods is now on our do not shop list. read more

This was my first time at Dick's and probably my last. I was looking for a pair of light-weight casual sneakers. I found the shoe department easily, but I then had trouble finding the various types and brands of women's sneakers. Signs were confusing. There weren't any employees around to ask, and the clerks at check-out were too busy talking and laughing to even notice me. Overall very disappointing experience. (I am a senior citizen.) read more

Supervisor with dreads, older black lady, is super rude she talk to the employees badly and is passive aggressive , even to her customers

I have always had a good experience at Dicks , me and my son get a lot of our outdoor gear there. But today I was very disappointed with the staff and its service. A week ago my son saw a kayak that was a on sale at dicks,today we both went to buy the kayak but when we were about to get to the cashier with the kayak about to buy it. As we were about to check out, we were told that the sale price was a mistake and that the price had been labeled incorrectly. The sale tag was attached directly to the kayak, and since it was the last one available, it was obvious that others had purchased the same model with the sale price. We tried to talk to a hire up because we wanted an explanation about why the sales could not be given to us. So at the end we could not purchase it. I just hope Dick's Sporting Goods will do a better job honoring advertised prices or finding a reasonable solution when pricing errors happen. I've always enjoyed shopping here, so this experience was very disappointing. read more

Thanks to Diamond and Charles I had a wonderful experience! Their customer service skills were superb! I have been to many dicks locations and this one was by far my favorite! read more

BIG SHOUT OUT TO DIAMOND!!! she rang me up and was a big ray of sunshine. Aside from that... meh. Lots of inventory but I couldn't try anything on. Dressing rooms were occupied or "out of order"... what breaks in dressing room??? (Maybe I don't want to know) I do enjoy their clearance/sale racks and usually find a good deal there but typically have to wave someone down to check the price. Better than Big 5 sometimes. Sometimes not. read more

DICK'S Sporting Goods - Outdoor Gear Near Me - Sacramento, California

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Staff SUCKS, incompetence is as high as the prices.... I cannot echo that loudly enough. How they just effed up my order is an understatement Going to do my damnest not to come back. One time they sold me a bike that was assembled wrong... a sporting goods store... Not to mention, no cell signal or reception for the whole complex. When people are screaming "support local, shop local!" These experiences show why online is winning Sucks- I like to have my stuff same day but I'll just shop online read more

Went today to purchase and Christmas Gifts, cashier Jordan. Help me out. Very friendly. Helped me get what I needed.

Second time purchasing from this location and will continue coming back. Was quickly approached by Trey in the shoe department. Helped me find the shoe I wanted and was patient with me. Gave great input on the shoes I was looking at and was super friendly! I wish I caught the name of the cashier, but she was also very friendly! read more

DICK'S Sporting Goods - Outdoor Gear Near Me - Sacramento, California

This Dick's is pretty great because I always find exactly what I need. From paddle board gear, life vests, sports bras, yoga pants, waterproof phone cases.... they have most of what anyone is looking for! The fitting rooms have been left pretty nasty sometimes, so be aware of that and don't touch more surface areas than needed, but that's the nature of retail environments... Prices are fair depending on the products. I also love the Delta Shores businesses in general. Check it out! read more

With soccer season quickly approaching, I needed to pick up soccer gear for my son. Unfortunately, most of our local sporting goods stores have closed their doors. Therefore, we had the option of either Big 5 Sporting Goods (ironically my first retail job) or Dick's Sporting Goods. Since Dick's is a larger store with more variety, we opted to pay them a visit. While briefly waiting in the cleats section, an employee warmly greeted me and inquired about our needs. Since I'm not a soccer cleat guru, I asked if he could provide us with any soccer cleat in a size seven. Shortly he returned with four different soccer cleats ranging from $40 to $90. Sensing that I knew nothing about cleats, he explained to me how the expensive cleats generally assist with kicking power. In addition, he mentioned that my son (who is a beginner) wouldn't need an expensive pair due to his level of expertise. Ironically my son chose the cheapest pair because of the colorway (I was internally cheering to his decision). I then asked the employee about shin guards, and he walked us to the respective section. He streamlined our browsing by handing me a pair of shin guards that would provide optimum protection. Usually I purchase sporting goods online. However, the customer service experience that I received at this location may change that. It felt good to physically interact with another human being, plus his obvious knowledge of soccer made me confident in our purchases. Thank you! read more

Don't buy shoes from here. If they fall apart after wearing them for 5 minutes they don't care at all. They won't do anything.

Usually this location is decent but the selection of clothes is a mess. Everything is thrown everywhere and it's dirty and a hassle to shop through. Also we went in and the associate Diamond is always snarky and rude and is yelling across the store at customers about policies and such. Hopefully they can get things fixed before they lose more business. read more

I just purchases socks online as they didn't have the kind I liked in-store. $11.96 online (one color only was for this price) vs $20 in-store. If you spend over $65 shipping is free. Buy one more pair of socks and I got free shipping for less then a pair of socks. The store has a specialized golf section with high end putters. I went there for a driving range tee, unfortunately they were out. Apparently they had a large supply according to the clerk and all of a sudden they were out. Clothing is sorted by brand. So if you know your brand you can easily search. If you don't know your brand you have to scope out the entire store to find the item you are looking for. We did that looking for running shorts. They have a good selection of Yeti Coolers in stock, much larger than other outdoor stores I've been to. read more

Dick's Sporting Goods in Delta Shores Shopping Center is a huge sporting goods store with all the departments carrying all types of sports goods. You can almost get everything you want under one roof. I received a friendly greeting when I entered the store. The store is spotless and layout ideally. I can find the stuff I am looking for in a short period. Everything in the store looks presentable. All prices are well marked too. The workers are amicable. The check-out counter is fast. This will be my go-to store for all the sports goods I need now! read more

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Recently I came here to get some baseball gear and was very impressed. Workers are super nice and are very knowledgeable on sports. I picked up a cheap DSG Baseball bucket empty for $15 and a Louisville Slugger for $40. At the end of my visit, I was very impressed and even learned that they do price matching. read more

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I visited looking for new golf clubs and accessories. To start off positive, staff walked by a couple of times to ask if I needed help, which was appreciated. Additionally, much like other Dick's Sporting Goods, this section is large, clean, and well lit. When it comes to checking out the clubs, unfortunately, every club (iron sets, drivers, etc.) is tied up, so you can't get a feel for any of the clubs. One of the staff was nice enough to cut and re-tie one iron club, so I can check it out. That whole process felt troublesome. The golf club sets can be ~$1,000 and there's no easy way for a customer to actually hold one of the clubs before making a purchase. The golf club section is basically a museum where all you can do is look at pretty clubs. Overall: Staff is nice and the store is clean and well lit. If you just want to see what golf clubs look like, feel free to visit. read more

We went in today to buy my grandson his soccer shoes and he specifically wanted the blue with gray that was the lotto brand soccer shoes. We walked directly to the shoe department but the sales person said he would look in back but they would probably be in the soccer section near the front of the store. He directed us to the front of the store in the soccer section but he would let us know if he found the size that we needed in back. We got to the soccer shoe section and everyone was so helpful. Corrine came over to help and asked if we found the size we needed. Told her the size we needed but they didn't have it there so she went to check on her store phone and Kason may of been in charge of the soccer department , he found the size we needed. He brought the size we needed and the size above it to see if we could the difference. Everyone at the store was overly helpful! The store was clean and easy to find what we needed. Please give kudos to Corrine and Kason for all their help. The cashier was very friendly and asked for my grandson's name and gave him a sticker everybody at that age love stickers! I did not catch the name of the worker that was at the shoe department, but kudos to him as well. read more

I'm no "sporting fool", but I do enjoy browsing sports stores just to see what's what. This place is neat, clean and well organized. They have tons of nice looking sports and exercise clothes. Including a large variety of equipment for just about any activity you can think of, such as tennis, golf, camping, biking, hiking, skating, working out, soccer, baseball, basketball, football and any other type of game you can come up with. We came here to check out the athletic shoes that were on sale. Joe K has been doing an impressive job at staying fit with diet and exercise. So of course, comfortable tennis shoes are a must to keep him motivated! They actually had the shoes he needed in his hard to find size. The sale was very affordable and he was happy to find shoes he could enjoy wearing! Our only disappointment was, that they had a very limited bicycle repair and maintenance section. We couldn't find the right size bicycle tubes to fit his racing bike or even padded shorts for my butt. I'm just getting into this exercise regime, so I was hoping to find something to help my aching derriere! LOL! Other than that, we plan to visit more often now, since Joe K has a new Dick's Sporting Goods card! read more

DICK'S Sporting Goods - Store front - Outdoor Gear Near Me - Sacramento, California

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They have a variety of things! Fully stocked and good prices. Diamond was friendly and excellent customer service. Coming back to this store when I'm in the area ! read more

Went on a Saturday and it was very busy yet Many customer service representatives ready to help. We bought shoes and clothes and they were right there to help us get the shoes as well as Find the clothes and get us a room to try the clothes on in the fitting room and the checkout was fast. It was a wonderful experience. They have everything we wanted, including Tennis things and it was overall great experience a lot of families in there. read more

I can't believe the experience I had with an associate who seemed to have excellent customer service switched on myself and my son during an exchange. Diamond was disrespectful and rude and said nasty things to me when questioning her about the return policy. I understand there is a policy that items need to be in sellable condition I just wasn't aware so ti be disrespectful and say things like this isn't rent a center is wild! Never since dicks opened have I experienced this type of behavior. Not even at Walmart read more

The woman working the front register today was full of attitude. She rolled her eyes many times while helping customers, including myself. Horrible customer service. The store is also very unorganized. There is stuff thrown all over the floor and boxes are open. It's such a mess. read more

We went to Dick's for a few items. Thanks for Dick's great selection, we were able to find everything we needed! All of the prices were reasonable, and we were able to snag a few end-of-season items at a discounted prices. We've been here before and plan to come back! read more

Staff is very unprofessional, young and do not care about the customers. Take your money somewhere else they have poor public relation skills. read more

Buyer beware. This is how they're shipping golf clubs from this store. Looks to be a box for a baseball bat as this golf club clearly did not fit, both in width and length. No protective materials either. Customer service didn't care enough to facilitate a replacement so I'm a returning it and purchasing elsewhere. I can't believe they are shipping clubs that cost up to $600+ like this. Do yourself a favor and avoid Dick's and GG due to these reasons. read more

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Excellent and quick customer service. Both people I had assist me looked for items that weren't where they should have been and/or hard to locate and found items. read more

Miss Diamond rang us up tonight and she was very helpful and sweet. We will definitely be back

PS... I found the three items I was looking for at Big 5. Both registers were open and there was no wait in line and I checked out rapidly. For now on, I will go to Big 5 first and then if I cannot find it there I will go to Dick's. Unless it's something I do not need right away, then I will order it on Amazon. read more

We love Dick's Sporting Good! They have the best customer service. We have shopped there several times and are always greeted when we walk in. Staff are always very accommodating & helpful with sales, returns, ordering product from other locations, etc. Karan & Caitlin at the Delta Sores location were great this week. Caitlin helped me locate something & ordered it & it's being delivered to my house. Karanjit helped my husband with a return and answered questions he had regarding his rewards. Good job Dick's!! read more

We were in the area so we went to visit this store as the last part of our weekend "Get Out Of The House For Air" trip... The store is huge and well stocked of sports equipment or apparel from any sport you can think of. We were just browsing around and missed the area for the tennis equipment. Tennis isn't probably a main income source for the store so it's tucked away in a non-noticeable area. But I did pick up an Adidas shirt with a nice design on it. A bit overpriced, so I left it alone (and my daughter picked it up and bought it for me - Daddy's Girl...Ha-ha-ha!) The store was following the pandemic guidelines. Customers were required to wear masks, and they did have sanitizers available for the customer's use. Staff wore masks as well, but I don't remember if they wore gloves. They probably didn't. After our checkout, the staff did not sanitize the card reader...oh well... It's a great place to shop for sports related items. As far as the price is concerned, it is a little on the expensive side. But if you need it badly, this store is the place to go. read more

Front associates is real nice when you make a purchase, but beware when you make a return they would make up every excuse possible so you cannot complete the return. I purchased shoes here and the person who rang me up was very friendly, but when I came back to return the shoes less then a month later I was told that it was not suited for resale and said I have past the 30 days policy for returns. Fine, I took the shoes back and went to go look at other shoes. My husband took my shoes and asked another person working in the shoe department if he thought my shoes were not suited for return. He took a look at the shoes and said it looked fine and he was able to clean the shoe to make it look new. He told me he will walk me to the front and have the cashier process the return for me and will help me look for another pair of shoe. When the front associates, same person who refused my return in the beginning, processed my return she told me that next time I should not be asking the shoe department about returning shoes because they have no say on whether or not the item is returnable. She also added that I already pasted 30 days of return when my receipt has the purchase date of 10/11/24 and it was 11/08/24. Then, I went back to get a pair of new shoes and was rang up by the same associate. This time she pointed to their return policy again telling me that I only have 30 days to return and to wear the shoe around the house and not outside and try to return it again. Her coworker work on the register, the same person who helped me with the purchase of my first shoe, leaned over to looked at the transaction and made a comment that the shoe I purchased was cheaper than the one I returned and I just wanted the money. Very rude and uncalled for, but the guy from the shoe department was real nice. He's new there and was transferred from another store. He seems like he knows his job real well and should be acknowledge for going above and beyond for his customer service. read more

I had a really great experience my first time at this store! I was looking for a Stanley water cup and I know they are super popular and hard to get a hold of. Every single person in the store was so helpful. I asked an associate (I didn't get the name of) where to find the cup and they walked me all the way over to the display. The display didn't have any of the size I was looking for and employee Kammy told me if I waited she would look it up for me to see if she could locate one for me. I waited and she was kind and helpful! Then another employee named Gabe walked around the store to see if there were any cups left in the wrong spot and found me a cup without me even asking. Gabe brought up the cup and made my whole day. I've been waiting for the survey email to come to commend this staff but I didn't get it so I'm leaving this review instead. Every person in this store that day including Jason and Emily who I also chatted with for bit were delightful and literally acted like they wanted to help me which was such a refreshing change from your average retail experience. They all deserve the best because they seemed to really care about me as a customer and made my entire week actually. I don't usually shop at Dick's a lot since I'm not as familiar with what they sell but this experience made me feel like I want to come back and buy more things. Thank you all so much! read more

DICK'S Sporting Goods - Stanley cup - Outdoor Gear Near Me - Sacramento, California

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