My experience at WSS shoes as I walked in I was greeted by a young man named Byron he was so kind so professional with great public relations. He was kind enough to give me a little history of the store as well as assisting me in what I needed. So if you're looking for some gray tennis shoes and other accessories at a great price this is the place to come. read more

WSS - To my daughter selected for her boyfriend - Shoe Stores Near Me - Sacramento, California

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Great selection of kids shoes in stock. I can't even remember how I found this place initially, but I've brought my little guys here for new shoes 4 times in the past year (kids feet grow so fast!). Every time, service has always been helpful, knowledgeable, and friendly, the store is clean, and the aisles are spacious -- easy place for kids to try on shoes. Tip: if you don't see what you're looking for, even if you're not sure what that is because your 6 year old's stated preferences are moving targets, ask a staff person for suggestions or guidance. They don't proactively try to get in your business, but once you engage them they are on your mission with you. read more

Awful return policy for cash customers. I bought shoes in-store and paid cash. The online confirmation showed the wrong color, so the order was cancelled. WSS confirmed cancellation via email, but now refuses to issue a cash refund remotely and only offers store credit or forces me to return in person -- the store is 50 minutes away. This is completely unreasonable. Avoid them, they don't know what they are doing read more

It's a service and friendly good place to visit. I have in your bait all the time. I recommend everybody go there and go get there. Be happy with the service. Enjoy themselves while they're there. They stay open pretty late too. That helps out a lot when you're fishing. read more

They are ripping people off there are saying a shoe is a final sale I wouldn't have both them 2 days after I bought I'm disabled and I can't wear the shoes over my ankle braces I have made a complaint jus watch out for all shopping and return things I put these shoes to go back and delivery service sent them back and than the 2 of them got together and sent them back to me and they are saying final sale that wasn't true I did see no black bold letters or any red letters I guess I'm gonna call get a new address wish me luck .. read more

Everyone was so nice and polite, affordable prices. If you're looking for timeless, high-quality jewelry that feels special, I highly recommend them. I'll definitely be purchasing again! read more

I will never order online from this company again . The in-store service has been great no issues there . I recently placed an order online and when I received that order it was incorrect they sent me an item that was less than what I was charged for. Instead of refunding the amount that they overcharged me for they claim to have a policy where you have to mail the items back to them as opposed to just being able to walk into a store and exchange those items . I literally live a half a mile away from a store and would have gladly went into exchange this item or just gave it back and got my money back because they sent me the item that was not what I requested this is a dumb policy . It is not customer friendly and it makes no sense for you all to charge people one amount and then send them a package that has an item that's less but still charge them for what they purchased . read more

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Store was very unorganized. I typically don't go to this one. Go to the one off Norwood. I needed help finding a size 13 youth cleat for my five-year-old and simply asked the worker if they carried sizes for five-year-olds here and cleats because all I could find was a size 2children and I needed a smaller size. The lady was very rude and said you'll have to look. I then just asked her do you get a lot of people who need little kid cleats or should I check the one off Norwood? She responded we have whatever is on the shelf and if you need to drive to Norwood, you'll need to do that because I'm not sure. I then proceeded to ask her her name because I wanted to let her know of her rude tone with customers come to find out she is the manager, and she said she didn't have to tell me her name although every other employee in the store had a name badge on but her. read more

Honestly the worst shoes store I've ever been to. It was a hell of an experience, the workers do not care about you and do not really care about assisting you , all the shoes are damaged and in terrible condition. read more

I give this store a 0 especially the Norwood store in Del Paso Heights . The manager was rude and disrespectful if my wife wasn't with me I would've asked him to step outside with me how he was talking. Never had any real issues with the Florin Rd store. But that Norwood store is on my list of never again. And I'm calling corporate ASAP. Disrespect will not be tolerated by any means. read more

Positives: parking and prices Negatives: never coming here for work shoes ever agin. Within 2 weeks, the shoes began squeaking horrendously like a dog chew toy while walking read more

I was on a gifted shopping spree for some new work shoes, thanks to Joe K! I desperately needed some comfortable slip on style sneakers that would help lighten the load while on my feet all day. We came across this fairly new store while visiting the Southgate Shopping Center. As we walked in, I knew right off that this very large store was going to utilize a lot of my time and interest! It was clean and well organized with aisles upon aisles of shoes for men women and children. A huge variety of styles, sizes and colors could be discovered from one end of the store to the other. While my interest was peaked when finding some nice looking dress and casual shoes, I had to keep focus on work related foot wear. Unfortunately, I couldn't find that ideal pair in my size on that day. But now that I know what's available for my future fashion outlook, I'll most likely be coming back to check out their latest inventory restocks! read more

Today i came in to get some shoes, The shoe weren't the problem and neither was the guy standing at the register he did his job amazingly, on the other hand the other two employees that where on shift standing buy the front door gave terrible customer service i had came on short notice and he just made my day a slighty more rough, The one dude that got my first pair of shoes cause came back down and i asked for another pair he told his other crew member and some weird hand language and went on the other side of the wall thinking i wouldn't see him with his mouth blab somthing, so i couldn't get my other pair i wanted but i got a replacement,you know im spending good money id think he would get them i work as well hard and i give great service no matter what management needs to check up on that i will be coming back because i would like to get my shoes, they do have decent prices for shoes here, but if you have a big foot dont come here cause they wont get you the shoe you ask for! read more

WSS - True flight size 12, 6 rings size 12 - Shoe Stores Near Me - Sacramento, California

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The customer service at this store is beyond ridiculous. I will NEVER purchase a single item from here again. Save your self the trouble and go down to the footlocker on the other side of the parking lot. This store is a joke. The employees all need lessons in not only customer service but commons sense as well. read more

The manager with dark hair was really rude, she was called over for a price issue where two of the same size shoe were labeled at a lower price. She refused to honor the price and kept raising her voice when we're being calm and collected. I told her I've worked retail for years and that it's California state law that you have to honor prices that are labeled for an item. She offered no solution and walked away. It was embarrassing because it seemed like she wanted us to cause a scene, definitely won't come back after that behavior. I'd recommend avoiding the store since they aren't prepared to handle any issue, even a price dispute, in a calm manner. Super disappointed. read more

i do not recommend this because my dad wanted to use the bathroom but they did not let him what's the problem in that is because my mom saw another person come out the bathroom and when we where leaving the security was like making fun of him or like mocking him read more

William is great customer service great deals in this store.Can't wait to wear new shoes. read more

WSS - Shoe Stores Near Me - Sacramento, California

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The Best Sporting goods store in Sacramento with exclusive bargains on shoes and apparel. Even the customer service was exclusive and exceptional. The employee William took care of my order with my rewards and figured out how to get exactly what I wanted with multiple options on how to get an exclusive pair of shoes in my size regardless of the in-store stock. He made the shopping experience worth passing up the other sporting goods stores in Sacramento. Definitely recommend Wss Florin location. William has great knowledge with all that Wss has to offer which is a lot including the amazing rewards program available. The rest of the staff was very helpful as well. The employee from the moment I opened the door was courteous to point me in the right direction, I think he was Security, but had exceptional knowledge as well. Made the experience confortableOverall A+. read more

WSS - Jordan 33 SE - Shoe Stores Near Me - Sacramento, California

Made my second purchase online at this store. This time, the shoes were a little too small (nobody at fault) so I needed to return for an even exchange for bigger size. I was able to come in the store (social distance style) and get a pair that fit. The online experience was super easy and so great that I was able to pick up without a fuss. Customer service was great both times I went to pick up and to exchange. Besides that, their prices are on point and they have a good selection. I dont know why I forget they are there. They are the closest shoe store to me with such a huge selection and prices are right. Great all around experience. read more

WSS is an amazing store for show purchamy boys always find what shoes they like at an affordable price. Thank yo William for your great costumer every time we shop for shoes you are always willing to go above and beyond read more

WSS - Shoe Stores Near Me - Sacramento, California

This store has great items, but I am not sure how they decide who they want to hire and promote. I had the rudest employee I have ever met assist me with returning an item that was damaged. The "assistant manager" with red hair at this location did not demonstrate anything remotely close to good customer service, and I will not be returning to this location because of this employee. If you like shopping while being assisted by negative attitudes, this is your store! read more

WSS - Stains and hole in brand new shirt - Shoe Stores Near Me - Sacramento, California

First time at this store, immediately team leader William was enthusiastic about helping me find the shoes i needed. William was very knowledgeable about styles and inventory. He suggested some good options that helped me with my choices. I will definitely return to this store. read more

Orders Club C's for my daughter to match mine and her baby sisters for her Birthday. Somehow got charged 3 times for my ONE order!? Refunded for two, but never received what I paid for. Contacting Customer Service and was told my order was canceled because they were "out of stock"? Made zero sense considering they were "IN STOCK" when I was charged 3 times for one order otherwise how else would I have an Order Confirmation with an Order Number? Your Customer Service is sad as the rep did not even offer to help me reorder and make sure I got a full refund. I was told to call my bank and was not offered anything to rectify this issue. Thanks for the horrible Customer Service, I will definitely not recommend or order here again as I am too afraid of paying 3 times for something I will NEVER get! read more

Came in to browse sandals and realized the sandal selection was very minimal. Maybe they were just downsizing stock for summer? Who knows. Anyway the store was very clean for it being 6pm in this part of town. No one greeted me or asked if I needed any help so I ended up leaving. They do have a huge selection and variety of sneakers however, I would come recommend this store for that purpose. Parking is horrendous btw. read more

Lost of shoes to pick from. Mostly men's shoes. Clean set up. Hope it stays that way. read more

WSS - Shoe Stores Near Me - Sacramento, California

Shout out to William at wss on Florin road wonderful to look at very helpful and very knowledgeable great place to buy shoes and the assistant manager Chris two thumbs up. read more

Glad we finally have a go to shoe store!! Just picked up some adidas slides!! Loving them!

You need to post signs up that says mask must be worn to enter. There is not one sign up letting customers know to wear mask. First time at this store and didn't even get to go inside. Zero star rating truly read more

Nice selection of shoes for men as far as woman not as much. The majority of employees working here are not useful nor helpful at all. I seen a pair of sandals that I liked on the wall. so I asked someone if they could help me find them. And they couldn't find them. I later found where they were by myself. They didn't have my size so I found another pair on a shelf and I asked a different employee and they gave me the same response they didn't know where they were. Instead of asking a different employee for help we're going to the front counter they just told me they didn't know. As far as customer service they are a zero out of zero. A few weeks ago they were doing a raffle for a Jordan 11 retro. So I called them and asked if they still have wristbands for them. A man answered the phone and I asked if they still had any wristbands left and they said "uhh i don't know I don't think so" right away. Like you're working here shouldn't you have access to that information? So I came inside and I stopped I asked a woman on the counter if they had any wristbands left and she said yes we do right away... i'm not sure if he was saving them for any of his friends or buddies or what was going on. I gave them a one star for being the only bigger shoe store in the south Sacramento Sacramento area. read more

Great place for tennis shoes. Great selection great customer service!! The cashier Willam was great very helpful. read more

WSS - Great costumer service. Cashier was very helpful!!! Great place 4 stars!!!!! - Shoe Stores Near Me - Sacramento, California

They really have to train their staff on customer service seriously no greeting when you walk in this store and they watch you like a hawk expecting you to steal something rather than catering to their PAYING customers. Lets start. with CUSTOMER SERIVCE 101 " hi welcome in" "is there anything you need help finding today?" You will get none of that at this store. They dont even smile in this pace. read more

William aka memo is the best employee to deal with when looking for something new! We just came across this place and we love it! We love it even more now because we have great customer service! read more

WSS - Shoe Stores Near Me - Sacramento, California

Went in for some adidas superstar and Alex was very helpful. Originally I was very indecisive but he helped me choose and went the extra mile to see if the shoes I wanted were available. I will be coming back! read more

I came to WSS on Saturday 4/13/19 and had the best experience with the manager Anahi. As soon as I walked in she was able and willing to help me with no problem she worked with me for a good hour until I found the sizes that I needed it. She took her time out to make sure that I was satisfied with my whole experience there at the store she even helped me with every shoe and size that I needed it with no complaints and extra helpful!!! once I decided on the six pairs of shoes that I was going to get!! Also Israel Who was helping my husband with his shoes he was very helpful and very attentive to our needs I appreciate the customer service here and I am definitely going to recommend people to come and purchase shoes from this store I do appreciate their customer service and they get an A+A++ from me!!!! read more

At this place and I have a coupon. So the coupon is for 20 bucks off 100 before taxes.. So the cashier states its invalid but the it doesnt expire until the 28th.. So i advise the manager to take 20 off she with an attitude huffs and puffs walks away so now i been standing here for 10 min because they dont have consumer courtesy... This is my last time ... Every worker from Danielle a cashier, Anhai the manager the attitude is fucked up... She does not need to be a manager still waiting its been 15 min now still writing in the store.. Lines are long.. First and last.. The Security by the name of Jerry Williams was the most helpful(kudos only to security for helping me pick my shoes when I most needed help.) read more

The (manager) needs some serious customer service classes ASAP! I came in and bought a pair of vans. I chose the best ones I could hechas most of the ones they had on the floor looked used and dirty already. 4 hours later I went back to return them because I did not like how they looked on. They weren't used at all. I came in with my receipt and they refused to refund because they looked "used" I explained to the "manager" that I literally bought them 4 hours ago and I didn't use them. She was EXTREMELY rude and said she can only do an exchange. Lmao! Save your self the trip and just go buy from the mall. This place is ridiculous! I ended up filing a chargeback with my bank and got my money back. read more

WAS LIED TO AND NOT HELPED I began my wss experiment by calling and asking if they had the Jordan 1 phantom in stock in my size and if I could use my 25$ off coupon on the particular shoe. On the phone I was told I could use the coupon and that they would check and see if the shoe was in stock. I was then put on hold and then hung up on. Once arriving at the store I asked if they had the shoe in stock and I was told no by the associate Alex, I walked to the wall and found exactly what I wanted without his help. Then as I proceeded to pay for the shoe I asked coupon and then was told it could not be used on the air Jordan 1 phantom even though I was told something different on the phone. All in all I'm very displeased the only upside is that I got what I wanted but not at the price or with helpful service read more

Love it. A littpe piece of LA in sac. All the new releases are going to be to lit. Lines gonna be nuts. Sac doing it rightm we officially in the shoe game. read more

Came in last weekend and bought some Adidas for my niece and a pair of Jordans for me. The staff were great. Danielle rang me up and was Sweet. People need to come here and not deal with the traffic at Arden. read more

Clean and organized store for shoes. Service was fast and friendly. No pushy sales tactic. The parking lot is quite full. It's a new store. The greeter/maybe security guy is kinda out of place who stands behind a desk at the entrance/exit. read more