Called to check if they do embroidery on stoles, told me it would take a week. Dropped it off same…read moreday and was ready a week later.

Quick turn around time and quality embroidery. They even text when your order is ready for pickup…read more Will be going back!

Our repeated visits to this store have always left us impressed. Ed and his team consistently…read moredeliver top-notch work, whether it's T-shirts or vehicle graphics.

I really wanted to support a local business, which is why I came here in the first place. I stopped…read morein to place what I felt was a pretty decent-sized order for custom baseball jerseys, hoping for some guidance since I was still working through the design. Instead, I got the impression that helping me wasn't really a priority. I was actually told it might be better to come back another time once I had everything figured out, even though that's exactly why I came in: for advice and assistance. While I was there, I was emailed some links and told to simply reply back for pricing. I did exactly that and received an automated response saying someone would get back to me within a day or two. Unfortunately, that response never came. No follow-up, no phone call, no email, just complete radio silence. When we met, I was reassured I had plenty of time to place the order, but because no one ever responded, I ended up scrambling at the last minute and had to take my business elsewhere. It's disappointing because I genuinely wanted to keep my business local. A simple response even to say you couldn't take on the job would have been appreciated. Instead, the lack of communication cost you a customer, and unfortunately, future orders as well.

They are great in their work. Local and onsite! Use this place for all of your embroidery and heat…read morepress needs!

I had a wonderful experience with RC embroidery. Great customer service, excellent finished…read moreproduct & very quick turn around time. Collaborating with them was a very pleasant experience in every way.

This place is the best! High quality stock at reasonable prices, prompt service, and always willing…read moreto do that "oh, could you add this?" extra. Moises is the man

I have been a customer of Custom Brothers for the past 7 years, and I can't recommend them enough!…read moreThey have made shirts, posters, and so many other things for me over the years, and they always manage to bring my vision to life exactly how I imagine it. Their work is always amazing, the quality is great, and they truly care about making sure their customers are happy. Moises in particular provides excellent customer service and is always so helpful and easy to work with. If you're looking for a place that will listen to your ideas, deliver great work, and make your vision come to life, I highly recommend Custom Brothers! They've definitely earned my continued business over the years!

I had such a genuinely great experience here, and it was all because of Maria. She has the kind of…read moreenergy that makes you feel instantly comfortable, like you're talking to someone who actually gets why needlepoint matters. I walked in thinking I'd just browse a little, and she somehow turned it into one of the most fun, easy shopping experiences I've had in a long time. Maria didn't just point me toward a wall of canvases. She asked what I liked, what my style was, what my mom might enjoy, and she actually listened. She pulled out options I never would've found on my own, explained the details without making me feel overwhelmed, and helped me pick out a canvas for myself that I'm honestly obsessed with. She also helped me choose one for my mom that feels so perfectly her it almost made me emotional. There's something really refreshing about someone who knows their craft and still treats you like a person instead of a transaction. Maria made the whole visit feel personal, thoughtful, and genuinely fun.

First thing is I love needlepoint, I'm a huge customer…read more I was a long time customer (40 years) of TheNeedlepointer in Edmonds, WA. This store was sold to someone in California and moved to California. In this sale/transition, I had items in the system to be finished. The wait for items during that time was a year+. Note that I invested $1K+ for the canvases and threads for these "sets" before prepaying for the finish work. The pre-paid finish work was over $1k. Previously, I've never had issues, so didn't think anything about time or $$. I knew it would show up eventually. When I got my finished items about a 1.5 years later, the finish work was all over the board and not what I asked for. I had some that were "soft" ornaments, which is what I asked for. Some where thing framed hard, some where think framed hard. The problem with this is that they were ornament "sets". So the finish work of each set didn't match. I called the new store and they told me that if I sent back the "sets" they'd send them out to have them "redone". I sent them all back at my cost and was told that it would be another year+ since they had to go back in line in the system for finishing. I agreed and then didn't think much about them. 2 years later I got a box of ripped up unfinished ornaments/needlepoint canvases with zero explanation. Imagine my shock! I called and asked "why they sent them back in the condition that they are in" . I got the run around on explanation for over a year, I kept having to send in the original paperwork and explain over and over to new people. My request was to complete the finish work that I paid for or refund the money so I could find someone to finish them on my own. They just kept giving me the run around, then a new person would respond and we'd go through the same process over and over. I am on my 5th person now. They offered me $200 to call it good. I declined. I think my next step is to take them to "quick claim court", I need to investigate how to do this. I recommend NEVER to use this company. There are so many other "needlework" shops out there that are reputable and super supportive. Its just been frustrating trying to deal with them long distance and since they don't answer their phone EVER, leaving messages and sending emails does nothing.

Only place I will go to for local custom t-shirts in Sac! Rico was great to work with, easy and…read morestraightforward to communicate with, very professional and great service overall. Would definitely recommend this place to anyone looking to get tshirts for their business, event, campaign etc. I've done 2 large order with Garage Champs and Rico helped me both times - he recommended me some blanks for a tshirt order I put in and helped me make sure the tshirts were exactly what I wanted. The tshirts were amazing and exactly what we needed! Thanks for a simple and effecient process, will definitely be coming back for more orders.

Snooty. Stuck up. Unfriendly. I was walking by and the roll…read moreup door was open. Busy people were working inside and I asked what the place was. A woman told me the name, and I asked what they did there. Instead of telling me they did screen printing and embroidery, the nasty woman I was speaking to gave me an angry sneer and lashed out with an angry "why‽" Don't put that a$$hole in any customer service position! And I'm definitely not bringing any of my screen printing or embroidery jobs to them!

Louis was a pleasure to work with. I walked into what looked like a massive production line, which…read morewas neat to see the behind the scenes work! The shop is in an industrial area. Was greeted by Louis. I asked if I can get some polo embroidered by Thursday which was only 2 days out, granted I only needed 6. I felt bad for adding in the rush order but he was cool about it. He showed me the different color golds he had and was patient even though I just added more work on top of load. He had a few samples shirts that I was able to look through. He knew exactly what I was looking for when describing what image I wanted to portray with the polos. He couldn't promised me it would be done but it got done! He ordered the shirts I needed and it was all done before end of the day Thursday. We communicated via text the rest of the time which made it easy. Emailed me my invoice which was easy to follow along to pay for my deposit and the remaining balance. I was so happy with the results that I went back a second time for more polos to be made and once again he didn't disappoint; he delivered! I'm for sure going to be a repeat customer. Oh and his pricing is decent and fair! Thank you Louis!

Spoke to Louis on the phone about having a patch embroidered with one of my designs and then put on…read morea ball cap. He asked me to send a mockup, I think he told me 24 or 30 caps was the first price break, I said fine. All good. Sent the mockup. 1 day, 2 days crickets. Sent a second email, crickets. Would have been nice to at least get some response. I have been doing streetwear design since 2016. I am relatively new to this area so was hoping to connect with a local company. The cap was just a test. So back to my vendor in LA.

None of my orders were ever ready on time, quality was sub par... I had to pay for companies own…read moremistakes... to fill my tshirt order... poor quality printing. Also I had a hat order that wasn't delivered on time either.. just bad business all around..

Five stars plus. Easy to work with, quick and amazing prices. Super fast turn around time, executed…read moreexactly what I wanted for embroidery and did so for a very reasonable price. Check this place out, you will not be disappointed.

Great service great price she helped me pick out The…read moreperfect shirt to print on duper helpful I recommend them to all my friends , and will be using them again real soon . Fast service meet my deadline

Exceptional work! I quickly needed 15 beanies with my self-designed Logo for a fall league…read moresoftball team. Not only did they deliver at record time, the exceptional embroidered craftsmanship of my logo onto the beanies was absolutely amazing. This is my first time using this company and I love the attention to detail and great customer satisfaction communication. This gem is hidden between large buildings on Washington Blvd, and you can't see them from the street, but their excellent business talent is something you'll see and don't want to miss.

Overdue review so pricing was at the beginning of 2022:…read more I had an order of about 50 DTG (direct to garment) shirts in memory of my grandma. We also had sizes ranging from small up to 3XL but on their website I think they even had sizes bigger than that. I did my order online and the process was super simple and easy. I love how they have so many varying sizes, and they give you an instant quote on how much it would cost BEFORE taxes. Which helped me estimate how much to ask per family member to contribute if they wanted a shirt. They got it done in like 3 days maybe even two and it turned out so good! The shirts were individually wrapped, folded and stickered with the size of the shirt which was a nice touch and made it so easy to group and distribute amongst my huge family. Thank you so much Primetime colors for such a good quality keepsake. Design: They can work with you to make a design but costs a bit more and might be a longer process. I made the design on canva and uploaded it to their website when it prompted me to do so. Price: Great price for a bulk order and for shirts that had color and designs on front and back. Each shirt from sizes from small-XL were about $18 BEFORE TAX.

From SAC to LA! Needed last minute custom jerseys and primetime colors pulled through! Great work…read moreand great quality! Would definitely work with them again.